Predatory loans, I heard an actual employee talking to another employee about how if you had good…read morecredit their clients wouldn't need them so they should just suck it up.

i was looking for a car didn't no sale person come out to assist me so I left. If they can't do the…read morejob no need to be there

Went to DD with intention of buying a car. I was going to pay cash. I met JAKE a nice young man…read moreand we sat and talked about cars n cost. My brother went with me and we drove 3cars and none we liked. I drove a Toyota Corolla from 2018. It was a lovely car and I bought it, its a sweet ride. I'm very happy and if you go, ask for Jake he was great.

If you're local, maybe give 'em a shot. If you're considering traveling to see a vehicle, think…read moretwice. I drove 3 hours with a check in hand only to find a vehicle with both front and rear collision damage, a condensation filled headlight, a huge dent in the middle of the hood and numerous dents and deep scratches throughout. None visible from their pics or disclosed by my salesman. The condition was far worse than could be reasonably expected, and was obvious immediately upon personal inspection. Deception by omission is no better that intentional deception. Buyer beware.

I purchased my car from this dealer and it was a good experience…read more A friend recommend I get into contact with Rodney Cook for my car needs and it was the best advice. Rodney answered all of my questions, was quick with communication and made sure I left with a car I was happy in. He's very personable and laid back, I never felt overly pressured to purchase my car. They gave me a very good price and everyone there was pleasant to speak to.

you can improve by stop lying to customers. be more honest about you business and what's going on…read morewith customers cars . terrible yall worst the jd byrider. sorry to say yall sell the most junk cars in ohio . had my car over a month and yall still need more time ??' wow what kind of mechanics do yall have ?jiffy lube oil change staff move quicker than the mechanics this shop had. yoooo if u gonna invest long term payment on car go some where else period . sad this is second worst car i ever bought from them

I purchased my vehicle from them almost a year ago. They got me into a nice car at a payment that…read moreI could afford and the loan process was very easy. The loan itself was for 2 years which I totally happy with....not a 5 year loan and several thousand down on something with 150,000 plus miles like another place I looked into (see the ladies in the commercials) I have recommended them to several people and will continue to do so.

If you want to sell your car, I highly recommend checking with Legacy Automotive. They recently…read morepurchased my late model, low mileage sedan. Their price for my car met my expectation of its value, the process was fast, and the staff was professional.

Easiest way to sell my car!! 10/10 would recommend to anyone looking to sell. Service was fast as…read morewell!

! ATTENTION ! They deliberately sabotage your vehicle's…read morecomputer system to drive down the price so they can buy it cheaply; then, they simply fix the system using a computer and resell it to another buyer at a high price. I urge the ‍FBI and FEDERAL authorities to investigate this. I can personally attest to this: I took my Range Rover Sport Supercharger there to get a price quote, and they sabotaged its computer system. They disabled the electronics of a car I drove every day and then claimed there had been a pre-existing fault. Now, I can't even drive my car! I do not recommend them to anyone. You will get scammed! There are millions of people like me on the internet. You can look it up. ! ATTENTION !

went in to get my first car and the wait time was a while but everyone was so great! they even…read morestayed extremely late to help us out! Definitely recommend Carl!

I give this predatory car lot and financier CNAC negative 5 stars. Here is a youtube video showing…read morehow they scammed us and all the junkyard parts: https://youtu.be/d0AudbB4dtg We pulled into JD 'scrap yard' Byrider and took notice of a nissan murano which 'looked' to be in great shape. We walked in and sat down at about 12:30 or 1pm and i immediately asked for the CARFAX for the murano. I was told to hang on a few while the salesman worked on our credit approval (we were outside at the time). He also said the carfax was clean. Many hours pass and no carfax and by that time i had already forgotten about it due to the mind numbing wait we were forced to endure by the popcorn machine. After several threats by me to get up and leave because of how long they were taking to gain credit approval, they finally approved the loan and i was allowed to check out to car at about DARK thirty. We drove it and all seemed well except that it pulled really hard to the left. They promised to fix it and they did indeed replace the front tires...but it still pulled a little. They replaced the tires after the purchase. At about 8:30-9pm (aprox 8 hour wait) and after our minds were NUMB from all the waiting by the popcorn machine (no lunch or dinner and up past bedtime) and all of the "were almost ready guys, just a few more minutes," ...we made a horrible decision. We signed the paperwork just to be done with it so we could go home and crash. They said they were giving me $1600 for my civic (fair market value of $4k) but only gave me $1300 and slid it passed my face so fast i dinna notice AND took $1k on top of that. They slid the paperwork past us so fast we didnt have time to read anything or comprehend what we were signing or even notice they screwed me on the civic. This is a tactic used to wear down people in order to force them into a mistake. Its a legit form psychological warfare. A predatory practice. The salesman also said we were getting a 5 year 60k bumper to bumper warranty... sadly after we got home we noticed that it was just a 1 year limited warranty. Still, i tried to get them to fix the 4 check engine codes for the EVAP system which turned into arguments and cussing matches. This issue caused the car to run bad and get 15mpg (still not fixed). Also just before this happened i called into JD to get them to replace a missing part of the air cleaner system i noticed after the purchase (was dark when i looked under the hood at the car lot and didnt notice it)....they refused. Fast forward to 1 year ago to today. The high pressure line from the transmission to the cooler burst at the repair joint (more on this in a minute) causing the tranny to run without fluid for a while causing damage. The CVT transmission now has issues over this... The high pressure line was repaired once upon a time and they used zip ties instead of hose clamps which was the cause of the failure. A month later, the starter goes out due to the grounding strap between the starter and solenoid corroded apart. I had to take the drivers side tire off to get to the starter to fix it. It is at this point i saw all the paint marks (salvage yard paint markings) all over replaced parts. Strut, a-arm, axle, tranny, brake caliper ect. If that wasnt bad enough, the motor mount is bent and the frame is a bit tweaked and looks like it was cut and welded back in. Also as i tore down into the engine to get to the starter, i also noticed that parts like the battery tray, frame holding the box, air cleaner ect all had salvage yard paint markings on them. MY CAR WAS OBLITERATED ON THE DRIVERS SIDE AT SOME POINT WHICH WAS HIDDEN FROM ME BY THE SALESMAN AT JD BYRIDER!! I pulled out my paperwork and finally found the carfax hidden between all the power of attorney paperwork. The car WAS in a serious accident and the salsman lied about it all. HE KNEW... i would bet my life on it. So as of today i tried one last time to get them to fix this crap under the lemon law as well as lieing about the carfax. Again, they just got nasty and basically said we got your money and you signed the paperwork.... I still owe 2 more years on this murano that i am paying $22,000, 13k sticker price minus $2300 in trade in and cash. Currently the murano is worth $3800 in fair condition KBB. BTW. The GPS tracking device is under the carpet, drivers side, wired to OBD2 port. Remove it by unplugging it completely and moving the old obd port plug back to its original position with screws. STAY AWAY!! Dont fall into their trap. 1 day late? They repo you.

I've used them twice now - and man, their work is top notch. Hands down, worth every penny. It…read moresmells and feels like a new car. So much little grime and issues that irked me - and they just leave me smiling like a goof. Fantastic work!

They've detailed our vehicle twice now and as always did an amazing job! Highly recommend.read more

Garret was a very kind guy and gave me a duck. I learned a lot more about cars. The travel was…read moreworth it

Omg.....This has been the most wonderful experience ever with purchasing a car. The salesperson…read moreDrew was outstanding and got me into a great car when other dealerships turned me down and I was at the break of giving up but Drew came through for me and also with warranty and great terms. He really did his thing and also the whole dealership made me feel like family and was so nice and friendly. I want to recommend this dealership Bob Caldwell Automotive to everyone cause they truly care and will go above and beyond to get you in a nice ride without any hesitation. Thanks again and I definitely will be doing business in the future for all my car needs.

really good rims and tires, reasonably priced, nice people the place looked really organized, might…read morebe going back again for stuff 5 stars

Alex the owner is very friendly, and so are the workers! I called to see if they had a side mirror…read moreand back taillight for a 2015 Ford Escape. Alex gave me fair prices, and even a discount! He already had them ready when I drove there right away. Everyone in the store was friendly. Recommend this store!!