Chip and team are the consummate professionals. The inspection results with pictures and explanations for everything are great. Buy your car there, service it there, be happy! read more

I called them up and asked if they worked on classic Audi 90 Quattro they said yes. They asked me what I was going to need done on the car, I asked if they would listen to the motor it has a slight know in the number one cylinder and let me know if it's coming from the top or bottom of the motor, I'm only asking for the mechanic to listen to it. They asked me how many miles were on the car I told them 254,000. They said oh no that car is 31 years old and has too many miles, we won't even look at it or work on it, sorry. This is sad that a shop only wants to work on new cars and only wants to do the easy Jobs. I don't recommend this shop unless you have a 2025 or newer. How sad. read more

Shoddy service department! An engine light was misread. Wanted to charge $2800 for a repair stating on diagnosis it "might not be all that's wrong"...2nd & 3rd opinions revealed their completely inaccurate diagnosis that was covered UNDER warranty! NEVER TRUST them with "reading codes" as they say! read more

idk where to start, the whole experience hasn't been good at all. I live in NY so I couldn't look at the car and had to depend solely on the salesman's honesty.. - Was working with Josh and had asked several times "is there any issues with the vehicle" of course he says no and when I get the vehicle its literally leaking oil from the valve cover gaskets. - Josh gave me the wrong account information when wiring money over so I had to go back to the bank and pay another fee to wire money over again.. talked with a Zach and he said there would be a check in the car refunding me and there was NO check in the car upon receiving it. -There was damage to the vehicle's grill that was NOT pointed out during this whole process and after pointing this out to Josh he acted like they had no idea, EVEN THOUGH they said they had rewrapped the front bumper... THEY NEVER NOTICED THE DAMAGE?? -At this point I'm frustrated. Decided, I want to talk to someone who will give me answers. I called the dealership and asked for a Chip Vance and apparently he was on a hour and a half lunch.... And that he would call me back... well he didn't and Josh called me instead saying HE WOULD TALK TO CHIP and then get back to me... two days go by and I hear nothing! Even after txting him with "???" - overall experience has been awful and now I'm stuck with a $6,000 repair with ZERO ANSWERS and ZERO RESPONSE FROM JOSH OR CHIP! If you're lookin to buy a vehicle from auto assets and you live out of state, DONT DO IT! COMMUNICATION IS NONEXISTENT AND THEY WILL LIE TO YOU read more

Work done precisely and quickly. Delivered back on time. Very dependable. Should give these guys a call first if you have a european manufactured car. read more

My husband and I recently bought a Mini from Auto Assets and it was the easiest vehicle purchase I've ever made in my life. First, I'm finding out this car is a rare gem - a Gen 1 Black Eye Purple 2006 S convertible, 34,000 miles, and looks like it's barely been sat in or driven. It runs like it's brand new. The CarFax shows the maintenance Auto Assets did before listing it for sale as well. Zach made the purchase so easy, and quickly considered and honored the fair cash deal I called and offered. I was in and out in 20 minutes and it was the only car purchasing experience I've ever had that I wouldn't have minded hanging out longer. They have such a cool collection of vehicles and a super friendly staff (including a very friendly dog)! We had no idea this place existed but we will keep an eye on their inventory for the future for sure :) read more

I have been going to Auto Assets for years, including buying a car there. They do a great job. They are always thorough, communicate well about work and any findings and take great care of their customers. I can always count on them. read more

My car is 25 years old and had several issues due to age. This team took on the job of making this car a fun car to drive and look at again. The staff at this location is outstanding. Keeps the customer informed on progress and price and lets you know when to expect completion of repairs. Hats off to this team. I will return read more

Another great service by the team at Auto Assets. They never fail to deliver. Thank you.

We needed to get a pre-purchase inspection done on a 2009 Boxster S and I couldn't be happier with the service. The inspection was very thorough and included a 26 page report with detailed pictures. Matt (who was great by the way) followed up with two phone calls to explain any concerns they had and to offer their services to remedy the problems. If I lived in Columbus I definitely would have followed through with having the work done at Auto Assets. I would highly recommend their services and hope to do business with them in the future. Gregg read more

If you're looking for a certain high end car or a place to get that car fixed, this is the place you want to go! I can mainly only comment on the staff because they are amazing from the top down and do an extremely well job on fixing vehicles. The employee named Ed who is attentive when you talk & truly listens to what the customer is saying. He is also extremely knowledgeable when it comes to motorized vehicles inside & out! This place will treat you right & help you find that special car you're looking for! Also, each Christmas they do a fundraiser to raise money (or you can donate toys) that they then distribute to families in need for the Christmas season! read more

As usual comprehensive review of my vehicle supported by pictures and cost break out. They' do a fantastic job!

Auto Assets is thorough and professional, and attended to my car as if it was their own. Service Advisor Rob kept me updated, and Automotive Technician Mike did outstanding work, including noticing a very small issue that we want to keep an eye on before the car runs out of warranty. read more

I purchased a used Porsche Cayenne about three months ago from the friendly people at Auto Assets and was very pleased with the entire experience! I really didn't know what kind of vehicle I was looking for, but Eddie and Matt gave me a few options based on things that I wanted in my next vehicle. And Chip (the owner) worked with me on pricing. I have never owned a Porsche before and honestly didn't think they were really suited for me. But Eddie insisted that I at least take it out for a spin. I figured I had nothing to lose, so they brought the car around for me and told me to go for a spin! Well, I fell in love with it! And three months later, I'm still loving it. My Ford Raptor hasn't left the driveway at all since I purchased the Cayenne. The purchasing process was a breeze. I filled out some paperwork and returned about an hour later to sign everything in about 10 minutes and I was on my way. I will definitely be returning and have even taken a friend of mine in who purchased a vehicle that he has been very pleased with as well. The individual attention I received was far and beyond better than I've ever had at any of the big chain dealerships. Give them a shot! read more

Don't take your Mercedes to these guys for repair. They don't know what they are doing and charge u lie crazy.Took my GL 450 for front suspension. They kept the car for more than a week. Charged me 2500 dollars. Took my car home. Rear suspension started acting up. They had 12 month warranty on the job. 3 months later, rear suspension gave out. Took car back. They said rear suspension was not covered in their warranty. Gave me estimate for 2600 dollars again. I told them not to work on car. Took it to Mercedes Dealer . They fixed it same day for 1800. read more

My wife and I have now gone to Auto Assets twice and both times worked with Eddie. Our first car was quite possibly the easiest and most enjoyable purchase we have ever had. Before even seeing the vehicle in person we called and made an offer. If we liked the vehicle this was the price we would like, give us a no sale pitch answer. He said yeah we can do that and the rest of the purchase went as smoothly. We test drove it and essentially talked about everything other than the car. We didn't feel pressured or badgered into a purchase. We were in and out within an hour. I think it took that long only because we didn't want to leave. Our second purchase came after a really bad car buying experience at another dealership. I admit now that I should never had went anywhere other than Auto Assets. I won't make that mistake again. Working with Eddie once again, he turned a bad experience into a dream experience and we drove away in a dream car not bruised or bloodied at all. While Eddie has been the salesman we worked with, the entire staff from owner to the owners puppy are wonderful and knowledgeable and fun to be around. If I didn't live an hour away I might just hang out there. It's not very often you get that at car dealership. Maybe that's because they pride themselves on not being car dealership but a place that also sells cars. They love nice cars but more than that they love being there for the people they serve. I would be remised if I didn't mention the helpful videos that accompany their listings on their website. A lot of good work goes into being as transparent and helpful as possible before you even sit behind the wheel. I don't care where I live I'll always come back to them for my car needs. read more

Great place to take my "new to me" 911. They gave a full honest inspection and potential things to fix now vs later. Great communication and service. Honest prices. Experts on Porsches - found my new go to spot for the 911. Thank you! read more

You can trust them with your vehicle. Fast, professional and top class service. Fantastic Team

I took my Range Rover in because the heat would get warm, just not hot. They told me they needed 24 hrs to complete the repair. The next day they contacted me & informed me not to pick it up because they hadn't gotten to it yet because a technician was out that day. Received a call the following day claiming they would need 48 hrs more, so I got a rental car. 7 days later my son & I go to pick the SUV up, and I paid while my son went out to the vehicle. He came back in & informed Rob that the heat wasn't fixed. I had already paid, so they assured me that if I scheduled to bring it back in they'd get it right. After my son went back to Cali and I took my vehicle back for repair, Rob, owner Chip, and another guy came out to the waiting area and told me if I wanted additional time spent on my vehicle it would be an additional $1400. 3 men trying to intimidate a woman by herself. I could have taken them to court or sued, but wasn't worth my time. Took my vehicle to Specialty Sport Cars, and they had the heat repaired by the end of business day!! Word of mouth has already cost them business, and I'm not the 1st person to experience this horrible service either, you just don't see them posted on this site! read more

If you are looking to buy a car, stay well away from this place! Bought an Audi, one week later had to have it towed back due to non-start issues. Technicians had no idea what the issue was and I took it home since the issue couldn't be replicated at the shop. Over the course of the year, had the same issue with numerous "fixes" within this shop and still no actual repair. Finally, gave up on Auto Assets as they obviously didn't have the wherewithal to fix it and took it to the Audi dealership. Guess what?! Fixed in a day. Traded it in considering who knows what else was wrong with it. Bottom line is...if you're contemplating buying a car from this guy..DON"T. If you're just going for an oil change, you're safe...maybe. read more

I took my Porsche Cayenne here for repair work. I had an issue with the driver's side door controls not working and had determined that the door control unit was not communicating with the CAN bus system. I had done some diagnostics myself but had not been able to determine cause. I booked the Cayenne in and dropped it off on a Thursday evening after hours. The Service Writer Matt took a detailed problem statement (always a good sign....) and kept me abreast of the status of the repair each day. A few different parts were ordered until the problem was diagnosed but I only paid for the parts required. The final root cause was a worn door wiring harness which was replaced after my approval to proceed. Picked the car up the following Tuesday evening. Matt offered to stay late to accommodate my late arrival for the pickup. This could have been a tricky issue to diagnose but the technician took a reasonable number of hours to diagnose and complete the repair. I also took a tour of the shop which was orderly and professional looking. They had a Golf that was getting a turbo upgrade and re-flash, a Cayenne in for a brake job, Range Rover for airbags, a 911 for coolant hose replacement, a vintage Alfa and an older VW beetle (electric conversion no less....). Overall this appears to be an impressive business and a place I have no issues recommending. Oh yes, in addition they have a great selection of used Porsches and other top line brands. Nathan in sales showed me a couple of Macan Turbos and was very attentive and courteous. Note: this would be a 5 star review except for a sticking drivers side window. I will call tomorrow to let them know and get some suggestion on how to resolve. Despite this issue I'm very pleased with Auto Assets and have no issues recommending them for service related work. read more

This is the best kept secret in Columbus for all your car needs. Very professional. The evaluation if your car is outstanding. The email detailing all of your car inspection with photos is very useful and impressive. From fixing a bad tire to showroom detailing of your car everything is done beyond expectation. read more

Well I brought my car by to see about a misfire and ended up with a $300 tab for a car with 250000 miles on it that I drive to work.They looked the car over front to back and didnt fix nothing.The only thing I can say there good at is taking your money and writing up a service bill.Oh and volkswagons are shit cars Ive had three and none of them did nothing but break down all the time.If I would have had them fix every thing they found wrong with my 2005 VW GTI my bill would have been roughly $75000 , and yeh thats three zeros read more

Simply one of the best businesses I've dealt with in a while. I use their services for my car maintenance and find them a lot more organized and professional than local Porsche dealers. Everything is done timely and with no surprises. read more

This is one of the best car dealers out there. They always have clean and great working cars. They also have amazing service. We never feel bombarded by salesmen or forced into a deal we feel uncomfortable with. They allow us to look on our own and are happy to help whenever we need help. They want to place you into a great car just as much as you want a great car. They truly care about the customers. We've bought all our cars from them because of this and will continue to buy are cars from them. (We also take are cars to them for servicing) They are truly a 5 star dealer. read more

I had my Jaguar in for an oil & filter change and checkout today. The car was ready with a report to match on time. While driving over there I noticed my cat had scratched holes in the leather seats. I mentioned it to the service writer and he said they could get it fixed after the oil was changed and still have it ready the same day for me. I do not know how they fixed it but it is PERFECT. Great shop and good service. I will be using this place for all my service in the future. Mike read more

I can't say enough good things about Eddy and my buying experience at Auto Assets. They really love cars and it shows. I purchased my car there and I fully intend to bring it back there for service. This is definitely not a normal used car lot. I didn't even know this place existed before I purchased my last car. Its a hidden gem. read more

Brought my BMW here. These guys know what they are doing. They replaced my spark-plugs. I wanted them to look at something to do with my suspension. They said they were going to have to lift my car and have to charge me 40 dollars. I declined. When I went to pick up my car, they said they did it complimentary. They gave me a large write up of what needed to be fixed. The rate here is 80 bucks, pretty low for knowledgeable people. I highly recommended auto assets if you want to get work done on your car. avoid the dealership and their high prices. read more

What a great experience! Thank you Ed and Chip. You went way above and beyond my expectations. read more

Honest Shop! I have been coming here for a few years. Repairs and servicing my car. I recommend Auto Assets to anyone looking for great service, integrity and good pricing. read more

Outstanding and knowledgeable guys, took my Saaburu in and made correct evaluation and recommendations. Unfortunately I brought the car back to Y-town and local shop took three tries to get it where Eddie told me it should be months before. Fixed an Alfa that had eluded diagnosis for years. I wish I lived in Columbus so I could use them exclusively! I would consider trailering a car down there next time, I would know it was done right! read more

I just got a e63 Benz omg. mr. vance and Eddie hooked me up. great experience. worked with me and my situation. absolute best place to get your car. appreciate everything you did for me guys. Straus read more

I brought my own for Volkswagen Passat to these guys for a review after being told by the deal is that it needed thousands of dollars off work. my car and wrote an estimate for the necessary in meeting repairs and things that I could look forward to doing at a later date. It was refreshing to have someone's take the time to explain to me what was wrong with my car show me the parts that were worn out and the ones that were in need of immediate replacement. you're looking for a honest local mechanic these guys are worth a look. read more

This place was absolutely amazing. They had a crew that was top notch and took care of everyone of our service needs for our daughter's mini cooper. Matt especially was great! He kept us informed every step of the way corresponding with us well after their closing time. I would highly recommend this place to anyone that needs service performed on their car. By far the best experience I have ever had dealing with a auto service group! David C. read more

I recently bought my first (used) Porsche in the Columbus area from a 3rd party and wanted to have a thorough inspection done to see if I had made a good purchase and to uncover any issues that the car may have. I took it to Auto Assets and they did an amazing job of going over the entire car and provided me with very detailed information about the vehicle. Chip, the owner, invited me back and took the time to walk me through what they had discovered during the inspection, and after this experience I knew I could trust them with any work that needed to be done on my vehicle. They even showed me where the car may have had some minor body work done because of minor detections in the paint that they had discovered with some equipment they have. I have had some service work done on my Porsche at Auto Assets and they have done great work and I have been very pleased with the level of service, the waiting room is very comfortable so I can get my own work done while I wait, and their mechanics are very knowledgable about Porsches. My only complaint is that they don't have a 2nd location in NE Indiana where I have moved to. While visiting family in Columbus yesterday, my check engine light came on and I was concerned about being able to get my car back to Indiana (a 3 hour drive) and I called Matt at Auto Assets and even though they were scheduling work a week out, he asked me to bring the car by and their mechanic took the time to see what the error was and assured me it was safe to drive the car back home and they did not charge me anything. I really wish I still lived in Columbus because it's hard to find people that take care of your vehicle like it was their own. read more

Great transaction with Chip and fair price for my trade. Highly recommend this dealer. The car was ready to test drive when I arrived and full disclosure on paint chips and history. I hope to return for another transaction down the road. read more

30 years ago, I almost bought at 928 from Auto Assets for $55,000, and bought a brand new 300E from Mercedes instead. The salesman was a Gary Foust, and I thought, what a class act, but thought Auto Assets overcharged for their cars anywhere from $15,000 to $20,000. What was funny, the next week, Porsche raised their prices, and the exact same car was now listed for $65,000 by Auto Assets. I thought, wow, what a scam. Although a doctor, I decided to school myself on wholesale and retail prices on high-line cars. Black book , blue book valuations, Sales guys sitting for 15 - 20 minutes shooting the breeze, allowing the customer to sit, with the idea that if they let em sit, it makes em think, they are getting a better deal. The customer, unaware that their salesman knew from the time, he left the room, that the deal was done, and how much money was to be had. From that point on, I made sure, I bought my cars over the phone, and only from the sales manager saving anywhere from $12,000 to $15000 per car, and only after knowing the wholesale figures., before the placed call. I laughed about my next car deal, where I took a good friend to the auto auction at Obetz. He fell in love with an almost new white 450 Lexus, which would retail north of $45,000, and on that rainy, cloudy day, I was able to realize a slight gap in the paint markings in the rear, indicating a fairly good paint job, and pointed that out to several other dealers, that the whole back end had been wrecked. I then went up to another dealer, and asked if he was bidding on this car, and offered him a couple of hundred, if he would be willing to flip over the car to my buddy. I had everything set, but then was horrified to see my friend bidding against himself. I told him, you bid again, I will punch you. But my car, he protested.... That guy's bidding for you!! You just raised the price $400. We walked away with $20,400 plus what we paid for the dealer to flip the title... saving ourselves almost $12,000. Auto Assets eventually moved to Powell from Sawmill, having survived the downturn on the 90's. They still had nice cars, but still way overpriced. In 2017, I had a 'perfect' red Boxster 2001 with less than 14,200 miles on it, basically new, and proud it looked better than any car Auto Assets had listed on their lot, but then one day the passenger window would not go down. I thought about doing the work myself, either the motor or the switch was out, but figured labor at $100/hour, I'd give Auto Assets a try, as I had heard in the small town of Powell, they were not bad. They quoted me $100 to check it out, what I got back, was window motor was bad, and that it would cost $1100 to fix it, and that they had checked out the tires, which I knew were original, but looked new, that those needed to be replaced, and that they had checked all the fluids, which were fine. I hadn't asked them to check any of this. The bill was $172, and as asked, they left everything apart. The car looked rough, and tires and rims no longer perfect, as if someone had driven the car a bit hard, but nothing a good detail wouldn't fix and there was a detail shop across the street, probably the same one Auto Assets used. Driving away, I was able to put the clutch to the floor, and was pissed, because that clutch was totally stiff when I dropped off the car. Rather than just admitting, that someone might have messed with the slave cylinder bleeder screw, I was given a song and dance about how all Porsche clutches are loose that way, and Chip had me check all the ones on his lot, to show me that was so. I told him, I had a 911 I had just bought, 2006 with 16,000 miles with the exact same stiffness in the clutch, and had my wife drive the car to the lot to show him, but he then claimed there was something wrong with my 911 clutch, rather than just admitting that air had somehow got into the slave cylinder line in my Boxster. Now my wife was seething. You giving us a line of bullshit, You know it and I know it. Silent, I got the bill adjusted down to $100, after waiting the proverbial make the customer wait at least 12 minutes. My wife had already left the dealership. I guessed she wouldn't be coming back. She didn't like being lied to. After taking the car home, I found it was just the module to the window was bad, got a refurbished one for $65, replaced it, and put everything back together with minimal fuss in less than 2 hours. I suppose I should pay myself the $1100. I checked since then with other Porsche dealers, and found, no one keeps their clutches this loose, and that someone at Auto Assets appears clueless regarding air in a slave clutch assembly. It's a simple fix to bleed that line. I just don't know why Chip didn't just manage it, instead of handing me that line of BS, about all Porsches have loose clutches. Either they truly are clueless, or they are making it up as they go. I know that read more

Beware!!! I first called Auto Assets to discuss my problem with my Cadillac Allante. They assured me they would be able to figure out the brake issue with a diagnostic fee. I then paid $110 tow bill to have it delivered. Auto Assets contacted me saying they could not figure the brake issue out and needed another hour of work to give me a definite quote on fixing my brakes. Once again they called and said they needed more time....after charging me $738 for "diagnostic" still not figuring issue out...they wanted me to put another $1200 for fixing something that they say needed to be done to figure out brake issue. I took my vehicle to Auto Assets based on their reputation of good work. Auto Assets prices are more expensive than any other shop. They fixed nothing and still could not tell me problem with my brakes for $738. Ridiculous! I will be filing a complaint with the Attorney General and BBB of Columbus. read more

A close friend purchased another car there recently, her second, and could not be happier with the decision . No pressure, no hassle, no wasted time and exceptional service after the sale. This is what a car buying experience should be. read more

I purchased a Ford Mustang from here about 60 days ago. Ed was my salesman and he was great. I bought the car on the same day and picked it up later in the day. As they were cleaning it for me, they noticed a few mechanical issues and repaired them. They also replaced my tires with new ones for free. Awesome service. Best experience I've ever had buying a car. read more