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Byers Subaru Dublin

3.6 (96 reviews)
Open 9:00 am - 8:00 pm
Updated 1 month ago

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Waiting on an oil change....
Carla D.

I'm trying to do all the obligatory errands before we move: oil change, dental and eye appointments, packing, etc. Today's errand was the dreaded oil change. I loathe having to deal with car maintenance. The waiting, the less than stellar coffee, the waiting. Normally my husband takes care of bringing my car in, but due to the massive amount of packing that has to be done, he opted to stay home and help with that. This is the first time I've owned a Subaru. I originally purchased my car at Hatfield Subaru and I've been happy with their customer service. Since Hatfield Subaru is so far away, I opted to go to Byers. When I called Byers Subaru in Dublin they said that due to just needing an oil change this service would fall under their "express" service and no appointment was necessary. Express service opens at 8 am on a Saturday, so I arrived at 8:10 am at Byers. When I pulled up the guy at service said since there were a few people that got here right when they opened, it would be about an hour/hour and fifteen minutes for service. My first inclination was, that doesn't seem like "express" service. I figured I could take the wait time to get caught up on emails and phone calls. More and more people that arrived after me were called. It's like the time you arrive at the doctor's office and you're the only one left in the waiting room because they've called everyone else. Ugh. I went up to the desk to ask one of the service workers when my car may be done (this was an hour and fifteen minutes after I brought the car in). He said, I don't know you can ask an express person out there. I'm not saying I want the red carpet rolled out for me, but there was no one else waiting and he could have offered to check. I will say that in an hour and twenty minutes later my car was done, so their ETA on the service of my car was pretty spot on. I was a bit impatient, so that's on me. The service was way more expensive (before coupon $119), then I anticipated. I'm not sure if the price was that high due to it being a Subaru or because they were using synthetic oil or both. I was disappointed to see no complimentary car wash was included in the price of the oil change. Boohoo. Pros: -Clean waiting area -Comfortable couches and seats Cons: -Price of oil change -Customer Service was lacking a bit -Wait time for "express" service -No complimentary car wash -My impatience Tips: Get here early if you want an "express" oil change.

Courtney P.

Came in with my boyfriend today since he was looking for a used pre-owned car. He knew what type of car he wanted (Subaru Forester) but took his time to test drive multiple types to make sure it was a good fit. We had great experiences with our sales rep, he was very truthful and honest and didn't rush us at all even though they were busy. When it came down to the point where my boyfriend wanted to settle on a car and price, the sales rep negotiated well with him and tried to lower the price to what he thought was best. They even held the car for a day since the bank was not open on Sunday's. Overall my boyfriend and I were very happy with the experience and the price.

Gary checking the oil and having the tech start the car to here the Motor.

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5 months ago

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Reed G.

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1 year ago

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2 years ago

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6 months ago

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2 years ago

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9 months ago

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8 months ago

The service team is outstanding. Friendly, courteous and respectful. Frequent update communications.

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1 year ago

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11 months ago

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2 years ago

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1 year ago

Awesome work! They are quick and very knowledgeable. The work that was done on my vehicle couldn't have been done better elsewhere

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9 months ago

great experience, everyone was very helpful and helped me walk out of there with the car I wanted

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4 years ago

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7 years ago

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2 years ago

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3 years ago

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4 years ago

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7 years ago

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5 years ago

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2 years ago

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7 years ago

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6 years ago

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5 years ago

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3 years ago

I came looking for a new vehicle and found just what I was looking for Atef was extremely helpful!

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3 years ago

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3 years ago

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7 years ago

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5 years ago

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3 years ago

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6 years ago

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5 years ago

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8 years ago

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8 years ago

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8 years ago

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8 years ago

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3 years ago

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7 years ago

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6 years ago

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5 years ago

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7 years ago

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Review Highlights - Byers Subaru Dublin

Atef was open, honest, and understanding the whole time which made the process about as enjoyable as it could be.

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Germain Honda of Dublin

Germain Honda of Dublin

(337 reviews)

Purchased a used Ram truck in early Feb of 26. All / most of the negotiations were done over the…read morephone as I live 1.5 hrs away, with the understanding i could refuse the purchase upon personal inspection . Showed up the morning we agreed on and went for a test drive. Over all the truck was as advertised. A couple very minor things were quickly resolved. A turn signal issue was discovered during the test drive . After discussing a few options on how to fix it, Germain said they would fix it. This ended up being a bigger issue than I'm sure everyone anticipated, it ended up requiring me several additional trips into the dealership and involved rental cars on multiple occasions for the extended time the truck stayed in not only Germains service but also an additional Ram dealership. Finally after weeks of trial and error and several more weeks of waiting for parts, the issue was correctly repaired. I endured no additional cost for this just as agreed upon at the time of sale. Logan (Lo) in service was my contact during this process and i was kept informed during this entire process. I cant say enough about how i was treated and that Germain stood by the agreement to resolve the situation. Thanks Lo, and all involed at Germain for all the work and dedication to taking care of this as was promised! Chad M

Zero stars, do not recommend. In four years of Honda ownership and regular maintenance plus two…read morebody shop trips I am yet to have a good experience. I'll never go back.

Ricart Chevrolet Buick GMC

Ricart Chevrolet Buick GMC

(100 reviews)

I had been looking for a good dealership to bring my trucks to,…read more I went to a few in the area and none of them match Ricart Chevy I had purchased my 2025 2500 HD from Ricart and I have a1500 which I had to bring to them because of a recall and my service adviser Cody was excellent! He Helped me with the recall getting fixed and he also managed to get my ECU or whatever it was called reprogrammed because a prior dealer didn't do their job properly which he could have made me go back to them to finish the job or correct their mess up but he went ahead and fixed it! That speaks volumes! To anyone who reads this and needs a truck! Come to Ricart!! they made buying my truck effortless thanks to Tom Diggs!! And with any repairs or maintenance go see Cody! He had my truck in and out! They are great guys! And I just dont use that word lightly! Thanks Cody! And Tom and this also go outs to the Techs! Ricart wouldn't be getting such a good review with out you guys as well! Job well done! I will make sure I come here for all my needs! Thanks again!

Once again the service side of the business is a money gouge…read more 3.5 hours for an oil change and tire rotation. On a VERY quiet day at Ricard. Charged me $400 to fix a seat belt wire clasp. Dear Owner, I would never buy a new car from a dealership that overcharges to this scale for service. Last two new cars purchased- Taylor Michigan and Indiana. Customers will drive to buy else where.

Tansky Sawmill Toyota

Tansky Sawmill Toyota

(146 reviews)

Northwest

Our recent experience with Tansky's service department, especially with Kirby, has convinced us to…read morestop using Tansky as our primary shop, despite being long-time customers. Two weeks ago, a possibly mold-related smell appeared in our 2015 Toyota Corolla with no warning. It was strongest when idle or entering the car and came from the A/C vents. It caused minor headaches and allergy-like symptoms, so we were concerned about health risks. We replaced cabin and engine air filters, checked for water spills, and cleaned the interior, but the smell persisted. At Tansky, Kirby advised a 'diagnosis and advise' service ($175.87), saying the cost would go toward future repairs if needed. Diagnostics weren't completed until the next morning, conflicting with a planned road trip, but we proceeded anyway. When we returned, Kirby explained very little and focused on upselling. He said the cause was undetermined, suggested HVAC Refresh/Internal Detailing might help, then pushed a $6,000+ front timing cover seal repair, unrelated to the issue. We had to leave the problem unresolved due to our trip. Kirby seemed surprised we only wanted to pay the diagnostic fee but said future service would be credited. We planned to revisit after the trip. Reviewing the invoice, the mechanic found no water intrusions but noticed stronger smells behind the glovebox after I had missed a step replacing the cabin filter. No root cause was identified. Kirby had not shared this, focusing instead on the timing seal, giving the impression he didn't understand the issue. The next Wednesday, we scheduled the recommended HVAC Refresh ($260.87). A different advisor was surprised the prior diagnostic was charged and not part of a multi-point inspection, then referred us to Kirby when we mentioned the diagnostic cost being credited towards the refresh. Kirby said the $175.87 diagnostic would not apply because it wasn't a "repair," despite previously promising it would credit toward fixing the original problem. He said diagnostic fees only counted toward a "bigger repair," despite not being able to reference anything specific. He also questioned why we hadn't done service at the earlier visit, forgetting our previous conversation, and then even tried to upsell an interior detailing service. We asked if the HVAC Refresh would resolve the smell/vapor issue. Kirby said full resolution might require extensive disassembly and deep cleaning down to bare metal costing thousands of dollars, even though no mold was confirmed, and long-term improvement wasn't guaranteed. We canceled the appointment. Kirby backtracked on promised diagnostic fee waivers, and we had no confidence they knew the appropriate repair. The issue was not thoroughly diagnosed, and we were repeatedly misled about costs and next steps. Kirby appeared forgetful and focused on unrelated add-ons. We remain concerned the smell could come from internal components like the fuel system or engine, or HVAC issues like a blocked A/C drain, none of which were investigated. The diagnostic confirmed only what we had already reported, yet we were charged for a time-intensive service, essentially they wanted us to paying twice+ for the same reported problem. We chose service at a Toyota dealership for peace of mind, but Tansky failed to identify or fix the issue, repeatedly tried to upsell (including a ~$6k repair), and only coincidentally noticed the glovebox smell. Their high labor fee didn't reflect actual work, leaving us to question the thoroughness of their checks. Overall, Tansky seemed focused on upselling rather than genuinely addressing the problem. Kirby did not inspire confidence, and we no longer feel comfortable bringing our car there. At this point, a $40 DIY A/C cleaning kit and a new service provider seem like the most practical solution. [Shorted w/ AI due to character limit constraints]

Had a great experience with our oil change, they definitely have improved…read more It was 45 mins for an oil change and a tire rotation! Well done, I will come back. The main facility is clean, they have seating for you to wait. They even pull your car into a bay to keep you from having to out in the cold.

Great Lakes Hyundai of Dublin - Front of building

Great Lakes Hyundai of Dublin

(108 reviews)

We came here at night and found they had closed. We stopped by another day and test drove a…read morepalisade. We are very pleased with how the car drove, but it wasn't exactly what we were looking for, so we didn't move forward with the purchase. The sales rep that had helped us wasn't overly pushy and let us test drive the vehicle even though they were close to closing overall, we had a good experience.

I'd never been there before, but they had a car I wanted to look at. It's on their web site. When…read morethe guy brings the car for me to look at, it's as filthy as you can imagine. Including dog hair and dog smell. Sticky crappy driver's seat. I wouldn't have even sat in that car, let alone drive it. But they didn't think anything about presenting that to a prospective buyer and proposing a test drive. The sales guy said something about how they'd clean it up for me. In no way would I trust a car dealer to do anything after I've signed the paperwork. And detail this car to the level it needed? Never. Not once the papers are signed. Then the manager gave some song and dance about "we just didn't have an opportunity to get to it yet". I've been to plenty of dealers that may have the car up on their site, but will say it's not available yet, still being detailed and whatnot. That's fine. That this place felt ZERO shame in putting this car in this condition in front of a prospective buyer, should tell you all about them.

CarMax

CarMax

(39 reviews)

Northwest

My husband and I stopped in at 8:15 tonight as this location is open until 9:00 pm. My husband went…read morein and asked to see a specific vehicle (as we know what we're looking for) and already have the financing. They didn't have the SUV, but had a truck he's been eyeing (I'll drive whatever he selects). We need another vehicle but are seriously considering buying two. He asked about the price and was okay with it. Anyway, he asked to check out the truck and the gentleman told him it should be unlocked but no one was going to show it to him tonight, and that he could make an appointment for tomorrow. My husband told me that he was going to buy it (year and mileage were what we wanted for the price), if the gentleman hadn't been such a jerk to him. We're not looking to waste time. It could've been so easy for all involved. CarMax lost a sale and we'll definitely skip them on future purchases. (Stopped into CarMax's Mansfield location a few years ago where the service was the same.) We're good.

I"ll never do business with them again. I paid $400 to have a 2025 hybrid car driven from Cleveland…read moreto their Columbus OH store so I could test drive and buy. I took the car for a test drive and hear a whining noise like a wheel bearing or electric motor issue . I said I didn't want the car because of the noise but they still kept my $400. They are unethical like the stereotypical sleezy car salesperson. Felt quite judged as a member of LGBTQIA2S+ community I feel violated and have contacted stonewall to boycott carmax. Danni they/them

Byers Subaru Dublin - car_dealers - Updated May 2026

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