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Dave Gill Chevrolet

3.1 (68 reviews)
Closed 7:00 am - 6:00 pm
Updated 1 week ago

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We both were emotional. My old Ford and now my newer Cadillac! Blessed and excited for what the future holds for us!

Christian the sales consultant, Alex the finance manager, Travis the owned manager, and Ron the detailer did above and beyond more than I could ever imagine with the 2018 Cadillac XT5 I got!!! Let me start with them opening the door and complimentary water, coffee, or pop. My experience here is a never forgotten memory, I cannot explain how welcoming and family feeling it felt throughout the whole process of financing a car. Through emotional stress from my car, which I traded in for the Cadillac, my stress was relieved by the help of Christian and everyone I mentioned above. The test drive was an amazing experience I have NEVER gotten from ANY OTHER DEALERSHIP! He showed me EVERYTHING and I mean EVERYTHING about the Cadillac. There was NOT a single question that I needed to ask, they were all answered to above expectations. Paperwork for financing with Alex was all electronic, made this experience 10X better without hand-cramps / paperwork. Everything that I went through today, my fiancé was with me, and he just got a 2022 Honda from a different dealership, and we noticed our experience we had today we compared with what the other dealership DID NOT DO, and we ABSOLUTELY recommend DAVE GILL CHEVROLET FOREVER!!!! After paperwork, me and my fiancé walk to the front of the showroom and Chris came on the speaker to announce my accomplishment with me getting a Cadillac and everyone in the showroom applauded and I felt so welcomed you don't know how much everything they did mean to me today. He handed me the keys and congratulated me. They filled my gas for me, detailed my used/felt like new Cadillac, and took a picture with me, my fiancé, my new car, and my trade in car in the same picture. Today has been the best day of my entire life. You never know what people are going through in life and Dave Gill Chevrolet really went above the high standards. Outstanding customer service, beyond expectations, THE BEST DETAILERS AROUND, family feeling involvement, inclusion, and wonderful salesmen who actual listen and don't feel like you are wasting their time as well as your time!

On hold with the service department for 90 mins....
Elizabeth S.

My car was towed here allegedly, I called to verify it was and was on hold for 90 minutes. I had to hang up and be a mom. I still have no idea if my car ended up here. However long they say it will take I expect it will be much longer. No faith in anyone if they can not pick up a phone.

Cheez its in between the seat cushion
Dashania G.

Just a couple of months ago they were very dismissive about my business and then out the blue I was informed that I was granted a $30 credit from GM...so of course I wasn't going to let that go to waste. My only complaints today is the cleanliness of some items in the waiting room. The remote control was so filthy and I glanced down in my seat and seen crumbs and whole cheez its pieces; they have to really be mindful of the little things. I will say that coffee was delicious though.

Alvaro M.

I bought a used 2013 f150 it's a lovely truck the sales person was Todd awesome but the services are completely garbage the muffler on the truck had three U clamps holding it in place the muffler fell 4 times they did not wanna get it well did for me they did not want to pay for the welding for the muffler their only solution was to retain the screws on the U clamp you know they're just money hungry they don't care about the customers

I came here because they advertised selling new vehicles with no MARKET ADJUSTMENT and it was the truth. Purchased several vehicles together for my business from Tracey who was such a pleasure to work with. The dealership itself works hard to make sure there customers are happy. Most dealers push you through the transaction but Dave Gill and Tracey let me purchase in my own time. I had looked at buying a 2500HD pick up and was scared I would buy the wrong truck. I went in and checked out the trucks but wanted time to lookup and research what I had found there. Normally the sales people would push you and want to feel like you're leaving the only vehicle in the world at that moment but I was encouraged and even helped by Tracey to take the time. Tracey followed up with me every couple of days and didn't press me or push. I even went to another dealer we will just call "Marky Marks Place" and was treated like crap and then threatened with a $5000 "Market Adjustment " if I didn't buy the truck the same day. I went back to Dave Gill about a week later and was treated like it was still my first time there and they were happy to see me again. Tracey asked me what she could do to help me with my decision and helped get me in the right vehicle. After getting the financing done with Lisa which was a breeze. Tracey walked me through the service department, Helped me setup my onstar, And explained all the features of the truck. The best part was the courtesy full tank of fuel (which with a 40 gallon diesel tank was a deal on its own) but that's there standard treatment for every vehicle. Seriously though it was the car buying experience that you hope for.

courtesy of www.davegill.com
Ellen F.

Dave Gill Pontiac GMC provides the best customer service I have ever received from a car dealership! My experience begins with the search for an SUV. I needed something reliable but not necessarily too pretty. I wanted a basic vehicle that would drive through the snow with ease, and without costing a lot. Matt Ringlien is the new vehicle sales manager, but took on my used vehicle request as a referral from a friend. The process was simple, I emailed Matt with my requests in preferential order and the price range I needed to stay within. With his magic touch, and in just a few weeks, he was able to find me a 2000 Jeep, at around $10,000! Perfect! It had 4-wheel drive which I needed and was even good looking. I could still take it on sales calls. The search was a breeze for me. I didn't have to do a thing! No negotiating, nothing. The purchase process was smooth sailing too. quick credit check and we were good to go! Since then, I've been back for service a couple of times and have been equally pleased. Referrals are everything, and I would highly recommend asking for Matt!

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The tow person was great, very attentive and helpful. I'm happy to do business with AAA.

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9 years ago

Each time I have been to Dave Gill they have reared me like I am their only customer. If I have a problem they fix it!

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Ask the Community - Dave Gill Chevrolet

Review Highlights - Dave Gill Chevrolet

Dayna & Kevin were awesome especially Dayna but thanking Kevin for turning us on to leasing.

Mentioned in 4 reviews

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Complaint about Deceptive Sales Practices at Lindsay Buick GMC…read more Today, I found myself in an AWFUL situation that strongly resembles fraud and deceptive business practices. On March 28, 2025, I called Lindsay Buick GMC to discuss purchasing a Buick Envista (VIN: KL47LBEP5SB103388). They confirmed the price and sent me an offer. I informed them that my wife was busy today, but I could come in and leave a deposit, and we would return together tomorrow. Michelle told me that they don't accept deposits, and we agreed that I would come in to purchase the car at 11:00 AM that same day. On March 29, 2025, at 8:11 AM, I received a text message from the dealer confirming the appointment, and I replied that I would be there to pick up the car, possibly even earlier. I arrived at 9:30 AM, filled out the test-drive form for the vehicle with VIN KL47LBEP5SB103388, and Michelle took me to the car. After the test drive, we started processing the paperwork. However, when Michelle presented the documents for signing, I noticed that the price had been changed from $24,785 to $26,625. I asked to see the car again, and I discovered that the vehicle had been swapped for another one (VIN KL47LBEPOSB131020) without any notification. When I asked what was going on, Michelle went silent and then said that my car had been sold earlier that morning. I immediately doubted this, as I had received a confirmation text from them at 8:11 AM, and I arrived at 9:30 AM. Later, the sales manager admitted that they had sold the car the day before. From that moment, the situation took on the form of outright fraud. They lied to me and intentionally misled me to get me and my family to come in. They provided paperwork for a test drive on a car that had already been sold and falsely claimed it was still available. When I asked how they could have sold my car, the sales manager replied, "It's our car, and it's your fault you didn't leave a deposit." This contradicted Michelle's statement the day before, where she assured me that a deposit was not necessary despite my repeated offers to provide one. I asked them to honor the original price for the car, but they refused, stating that money was more important to them than their reputation. Selling the car to another customer the day before, then contacting me to deceive me into coming in, presenting paperwork for a car that had already been sold, and trying to get me to sign new documents with an increased price -- this is fraud under federal and Ohio state laws. This is a tactic aimed at exploiting trusting customers who believe car dealerships, but know this: DECEPTION OCCURS AT EVERY STEP in this dealership. I will file a complaint with the Better Business Bureau (BBB), the Ohio Attorney General's office, and the Governor of Ohio, providing all evidence for an investigation. I will take screenshots of my review, and if you try to remove it, I will repost it along with those screenshots. I urge senior management to investigate this horrifying situation and take appropriate action. Legal Aspects: * Fraud: Under Section 18 U.S.C. § 1341 (Federal Mail Fraud Statute), fraud is a federal offense when fraudulent schemes use postal or telecommunications services. Additionally, the Ohio Penal Code (Ohio, Section 2913.01) criminalizes theft, fraud, and other deceptive practices. * Deceptive Practices: Under Ohio's Consumer Sales Practices Act (Ohio, Section 1345.02), businesses are prohibited from engaging in deceptive or unfair practices when conducting transactions with consumers. The dealership's actions may violate these provisions if they deliberately misled me about the availability or price of the car. * Breach of Contract: If a contract was made with specific terms, such as an agreed-upon price for the car, and the dealership altered those terms without proper notification or consent, it may be a breach of contract under Ohio state laws.

Dave Gill Chevrolet - car_dealers - Updated May 2026

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