Liars Cheats dishonest and dealership. They want you to follow the contract but they don't want to…read morefollow the contract and Cancellation within 90 days is in the contract with a Letter of why!!!!! never go here if you want honesty. CANCEL !!! CANCEL!!!CANCEL!!!

I approached this dealer and dealt with Tony. Very professional. Will get back to you very quick to…read morefacilitate your buying experience. Customer service is top notch!

I purchased a 2010 Ford F 150 from the owner and he agreed to do three things. I told him when i…read morewas coming to pick up the truck but when I arrived to do so he had not done any of the work he promised to do. I also later discovered that the front window on the cap was missing as was the spare tire and the radio did not work. The owner claimed that many people said they were coming, made appointments, etc, then failed to show, as way of explaining why the work was not done. Had he actually completed the work, he would have known that the cap window was missing. When I viewed the truck the sun was in my eyes and I could not see the missing window. The owner later explained that he did not know what I meant but never asked for clarification. As to the radio, he said it was a fuse. It was not. There were also no keys for the cap's locks. The owner disavowed any responsibility for any of the things that were wrong with the truck and now may face a Small Claims Court suit as he has also stopped responding to emails and has refused to make even a token offer of compensation. The problems with this truck will cost me up to $1500.00 to rectify. I offered to have him complete the work at his business and he ignored that offer.

We went to look at few cars with low miles had been approved for a loan for a 06 Chevy Impala with…read more80k the day before we went there. Cedric put all of paperwork in the computer (which took about an hour, he kept answering the phone which took the process an hour longer) we were told the bank would only approve the loan for 2015 or newer. The only vehicle in our price range was 2015 Chevy Captiva which was running when we arrived due to a bad battery. He said oh we have a battery for it. Then why would you leave it running if you have a battery? The thing was a POS , interior had not been cleaned. Transmission going out,bald tires, it shook on passenger side and the rear. Save yourself time and headache do not go there. DO Not Go THERE!!!

Great place clean environment, helpful staff and very attending. Didn't end up buying a car but was…read moreimpressed by their level of service.

Very honest Macedonian salespeople who offer excellent prices on their cars. I bought a 2014 Jetta…read morewith only 48k miles for $7400-- an awesome deal. The owner had his mechanic replace the rotors and brakes at no charge and the car is amazing. I recommend Samso, the owner and his salesperson Filip as they are genuine and honest. The man stands by his cars-- more than most local lots. The sales experience was seamless and I would buy from them again! - David B.

I was so happy this dealership was finally forced to close, the salesmen the first time I called…read morewas rude and cussed at me, the joke of a financial manager guy was always rude, sat with his feet up on his desk, his brother worked there and he lied about being new there and didn't know what was going on. Refused to talk to people with respect and dignity, the women answering phone sounded like she was chewing her face.

My daughter recently purchased a 2011 Hyundai through this dealer. She had issues with it over…read moreheating a month after she purchased it. They wanted to charge around $90 just to look at it. Really? After just selling it to her they wanted to charge $$ just to look at it. She couldn't get it back to the dealer for a few weeks. I took her to drop it off to have them look at it. They told ME to my face they wouldn't charge anything to look at it. They service guy at the desk said " we work with everyone" said they would call us and let us know what the issue was. Said they could add it to the payments if needed. We dropped it off yesterday 5/19/2021. They were to call yesterday or today. Today 5/20/2021 we contacted them and they said we weren't getting the car back because she was behind on her payment. She got behind because she couldn't drive the lemon to work. I said, what would we need to do to get the vehicle back. They refused. They sell lemons and won't fix them. Do not purchase a vehicle from this dealer. They LIED and do poor business. The people we both spoke to on the phone were rude and hug on on my daughter. An employee made a comment ( have a screen shot to prove it) telling me " what kind of father am I to let her get behind on her payments? Not very professional of them.

It's certainly a huge Honda dealer in town, and they have injected new life into their Brice Road…read moreneighborhood. However there are serious concerns about finding a car with this dealer. When we bought my wife's used Accord, the cars they focused us on originally had all been in accidents (some severe) which was downplayed by the salesperson. We ended up going with a slightly older model that had been previously used as a rental vehicle. Looking for a brand new car was an infuriating process. They had no interest in working with us. We decided to just keep the vehicles we have for now. Perhaps there is such a thing as a company that is "too big" to live out it's values.

Lyndsay was a typical car dealership but had good inventory. Our sales guy (Mark) rushed us, didnt…read moreeven offer for a test drive and didnt go over the cars features as i asked for during the checkout survey. He even forgot to give us our maintence card and i was told by service to find him and ask for it. Car is great but man i hate when they take you in the "finance office" and try to convince you to buy add on warranties and stuff.

Helped me find a beautiful car and have followed up. I found a scratch on the car and they're…read moreordering the paint (it's a unique color) so the detail dept can address and fix it. They have great customer service and lots of perks for their customers! Glad I bought my car from them and Payton was wonderful! Thank you!

I don't know what seems to be the issues with the service department, but no matter what vehicle I…read moretake there, and no matter what time of year I schedule -- even with regular maintenance -- I can't get out of Germain Toyota in under 6 hours or without paying $1000. Shame on me for giving them multipel chances thinking things might change...

After reading such stellar reviews online I took my mom over for a no-pressure experience for her…read moreto test drive a Subaru she'd been looking for & yes, all the positive reviews are for real! From the minute we walked onto the lot it was exactly the relaxed, respectful atmosphere I anticipated & was vastly different than the absolutely awful experience we had with a well known Subaru dealer near the airport. I'll definitely only return to Gahanna when ready to buy!

outstanding customer experience each time I go and I've purchased over 30 vehicles from Craig over…read morethe past 30 year. great customer service and outstanding quality of vehicles and he goes out of his way to make sure everyone has a great customer experienc. I will continue to buy my vehicles from him and continue to recommend him to other. truly outstanding place to buy a vehicl.