Over 5 months ago I purchased 2009 Toyota Corolla S. I had needed a car at the time as my previous…read moreone finally broke down. I had bought said previous car from this same business and it lasted 7yrs, which is why I thought to buy a new car from this same business. When buying this new car it was fine at first, but within that same week the engine light turned on. I then repeatedly visited this business to get this problem fixed to no avail. Then the car had a broken brake sensor, coolant was leaking into the engine of the car. I would later take it to mechanics to see if I could get fixed, but now the car still needs a new engine and fix the leaking coolant. Most mechanic informed me that a likely possibility the codes were erased whenever I went back to where I bought it from to get fixed. contacted the old owners of this business to see if anything could be done, but no response. The car now sits in my drive as I cannot afford such part at this time. Now I am wondering, is this the luck of the draw? Has anyone else experienced this and is there anyway I can get suggested the cation in this manner.

We went to cos car trader in reynoldsburg and Dom was our assistant in purchasing my grandson his…read morevery first car. Dom was very nice ,helpful and extremely professional. I would highly recommend doing business with them.The mechanic was also so pleasant and so helpful..thank you for all your help . He loves his car ..

Liars Cheats dishonest and dealership. They want you to follow the contract but they don't want to…read morefollow the contract and Cancellation within 90 days is in the contract with a Letter of why!!!!! never go here if you want honesty. CANCEL !!! CANCEL!!!CANCEL!!!

I approached this dealer and dealt with Tony. Very professional. Will get back to you very quick to…read morefacilitate your buying experience. Customer service is top notch!

We went to look at few cars with low miles had been approved for a loan for a 06 Chevy Impala with…read more80k the day before we went there. Cedric put all of paperwork in the computer (which took about an hour, he kept answering the phone which took the process an hour longer) we were told the bank would only approve the loan for 2015 or newer. The only vehicle in our price range was 2015 Chevy Captiva which was running when we arrived due to a bad battery. He said oh we have a battery for it. Then why would you leave it running if you have a battery? The thing was a POS , interior had not been cleaned. Transmission going out,bald tires, it shook on passenger side and the rear. Save yourself time and headache do not go there. DO Not Go THERE!!!

Buyers beware of purchasing vehicles from this dealer. Purchased vehicle in January, less than a…read moreweek later, transmission goes out. Never told me about the 'free' ASC Warranty. It's now April and I still do not have the title. Follow-up service is horrible as I cannot get them to send a title or call me back. I would NEVER purchase a vehicle from them again! Currently pursuing assistance from BBB and Atty General's Office.

Great place clean environment, helpful staff and very attending. Didn't end up buying a car but was…read moreimpressed by their level of service.

Very honest Macedonian salespeople who offer excellent prices on their cars. I bought a 2014 Jetta…read morewith only 48k miles for $7400-- an awesome deal. The owner had his mechanic replace the rotors and brakes at no charge and the car is amazing. I recommend Samso, the owner and his salesperson Filip as they are genuine and honest. The man stands by his cars-- more than most local lots. The sales experience was seamless and I would buy from them again! - David B.

I was so happy this dealership was finally forced to close, the salesmen the first time I called…read morewas rude and cussed at me, the joke of a financial manager guy was always rude, sat with his feet up on his desk, his brother worked there and he lied about being new there and didn't know what was going on. Refused to talk to people with respect and dignity, the women answering phone sounded like she was chewing her face.

My daughter recently purchased a 2011 Hyundai through this dealer. She had issues with it over…read moreheating a month after she purchased it. They wanted to charge around $90 just to look at it. Really? After just selling it to her they wanted to charge $$ just to look at it. She couldn't get it back to the dealer for a few weeks. I took her to drop it off to have them look at it. They told ME to my face they wouldn't charge anything to look at it. They service guy at the desk said " we work with everyone" said they would call us and let us know what the issue was. Said they could add it to the payments if needed. We dropped it off yesterday 5/19/2021. They were to call yesterday or today. Today 5/20/2021 we contacted them and they said we weren't getting the car back because she was behind on her payment. She got behind because she couldn't drive the lemon to work. I said, what would we need to do to get the vehicle back. They refused. They sell lemons and won't fix them. Do not purchase a vehicle from this dealer. They LIED and do poor business. The people we both spoke to on the phone were rude and hug on on my daughter. An employee made a comment ( have a screen shot to prove it) telling me " what kind of father am I to let her get behind on her payments? Not very professional of them.

From first contact everything was smooth. Tyler found the perfect vehicle for me. I was also able…read moreto obtain financing and insurance due to his and colleagues efforts, as well as my temp tag. This was actually the smoothest car purchase I've ever made. The vehicle exceeded my expectations and I am so thrilled with my purchase. Tyler did a wonderful job enabling me to purchase my Honda CR-V. I will highly recommend him in the future. Thank you so much!

I am an older senior in my 80s, and I purchased a 22K‑mile 2019 Chevrolet Equinox Premier AWD from…read moreLindsay Honda as an out‑of‑state buyer. I paid their full advertised price with no haggling, trusting the vehicle matched the condition they represented online. I relied on their advertisement, FaceTime walk‑around, and their claim in the advertisement that they invest an average of $1,800 refurbishing their higher‑end used cars. After flying there from Florida and driving the vehicle home, I discovered numerous issues that clearly existed before the sale and were never disclosed. These included electrical problems with navigation, Apple CarPlay/Android Auto, and USB charging; missing advertised items such as the Trailer Hitch Close‑Out Cover and hardware; and a Keyless Entry Keypad that could not be used because the required factory master code was not provided. The vehicle was also delivered with Arroyo Grand Sport tires (the $85 Walmart‑type) on the front and very good quality OEM Hankook Kinergy GT tires on the rear. These two brands have different construction, quality levels, and published diameters, which do not meet AWD tire‑matching requirements and should never be installed together. Contrary to their claim in the advertisement, the condition of the vehicle I received did not reflect the level of inspection or refurbishing they said was performed on their higher‑end used cars -- especially disappointing after paying top dollar with no negotiation. To bring the vehicle up to the condition it was advertised in, I had to spend $1,227.34 out of pocket. I contacted the dealership with full documentation but received no response. I am sharing my experience so other seniors and out‑of‑state buyers can be aware and verify the true condition of a vehicle before purchasing.

Soooo....I had my vehicle towed to the service department at 11:30am. I had a 12:15 appointment…read more Approximately 13:00, I called to check the status of everything and was told that no vehicles were towed in that morning. Red flag, but hey, we're all human. Apparently they found my car because I received a call shortly after saying they will start the diagnosis and call me with some answers. Never heard from them, so I go to the dealership to see what's going on. I was told that the technician hadn't determined what the issue was, he left for the day, and will give me a call in the morning. That doesn't sound right to me. We're talking about a diagnosis. I saw that my car was still in the parking lot, the seat belt was still wrapped around the steering wheel from the tow in, and there was no plastic on the seat or paper on the floor mats. I've been in enough auto shops to know that this is a clear indication that the car had not been touched. I asked Mr. Goodman about this and he gave me some BS answer about the technician rolling the car out of the repair bay before he left. Yes. He said that, with a very condescending attitude, I might add. I decided to have the car towed somewhere else in the morning. The next morning I went to the dealership, told them my plans to have it towed, and I let the service associate know that I didn't think he was telling me the truth. He was very adamant about his claim that the battery was tested and the paperwork he provided me clearly stated that the battery was in good condition based on the test they administered. Well... the second auto shop I had the car towed to determined that the battery was absolutely worn out, they replaced it, and now I'm up and running. Mr. Goodman lied to me twice and proceeded to be an absolute jerk when I questioned him about it. "I have always believed in treating our guest like family" But wait, there's more!! Afterwards Billy Blanton and Mahogany Nolen both contacted me to make the situation right. It is because of them I understand that this was an isolated incident and is not a reflection of Germain Toyota. Mahogany and Billy both displayed the level of professionalism and class that I would expect from Germain Toyota. Thank you both!!

Manager will do anything to get you to buy a car, but after you buy, they are worthless. The…read moreactually told me that "we don't make the cars, we only sell them". It didn't matter my new car has 600 miles on it. They did not care. Go to a different dealership.

After reading such stellar reviews online I took my mom over for a no-pressure experience for her…read moreto test drive a Subaru she'd been looking for & yes, all the positive reviews are for real! From the minute we walked onto the lot it was exactly the relaxed, respectful atmosphere I anticipated & was vastly different than the absolutely awful experience we had with a well known Subaru dealer near the airport. I'll definitely only return to Gahanna when ready to buy!

outstanding customer experience each time I go and I've purchased over 30 vehicles from Craig over…read morethe past 30 year. great customer service and outstanding quality of vehicles and he goes out of his way to make sure everyone has a great customer experienc. I will continue to buy my vehicles from him and continue to recommend him to other. truly outstanding place to buy a vehicl.

Recently purchase 2002 Lexus GS300!! Great car and better yet great experience with salesman. Made…read moreeverything simple and easy for me. Most comfortable experience I have had at a dealership . Would deff recommend