Purchased a car from this dealership - they stated it was serviced by their mechanic for a check…read moreengine light related to ad-blue diesel exhaust fluid on a 2015 Jetta. No check engine lights hen purchased. Trailered vehicle home - first drive was to be dealership to get timing belt and transmission services since it has 180k on odometer. As I drove 35 miles to be dealer, repair that 614 cars did, caused exhaust system electronics part they replaced to short out since their mechanic didn't bother to route the wires the same way they took them off, melted on exhaust pipe next to wires they worked on. At time of sale - they stated if any issues with their work they did, just let them know and they'd make it right. I reached out. Received initial response asking for quote and pics from my dealer. Then ghosted. No response to texts or call - sent to voicemail after a couple rings (only called 1x, texted 3 over several day period). Caused $1500 in damages due to their poor service that was done so on top of price of car, I immediately am stuck with a $1500 repair bill. I asked they cover half which was cost of parts in my text. Also discovered they are committing tax fraud! I negotiated price to $5900 out the door - from $5900 plus ttl. They apparently changed sales price on receipt from total price plus tax to equal $5900 to a total price of $3500. Reporting to the Ohio tax office for tax fraud. Was a great experience in person working with these guys, too bad their mechanic made a bad repair and then the "good game" they talked at sale, was nothing more than lies. Guess if you are lucky and get a car without their mechanic making bad repairs, you are probably good but sadly that wasn't my case and watch the price info as these guys are shady.

I have bought 6 vehicles from CARS and been pleased with all of them. I have personally known Kelly…read morefor over 30 years and always found him to be honest and trustworthy. I can't recommend this firm highly enough!

3 things to know about them going in: 1. They primarily deal…read morewith totaled/salvaged vehicles that they rebuild (next door). 2. The price is the price, they won't haggle much if at all. 3. They really don't want your trade-in. If you have a trade-in don't expect to be offered much for it. If you're okay with these 3 ground rules then this is a decent place to car shop. Last summer I needed a car pretty quick. I purchased a Corolla that I knew had been hit in the rear and repaired. Driving it home it didn't steer quite right. There was some leftover rear suspension damage that couldn't be seen visually but showed up plainly on an alignment rack. I took the car back to them and they made it right. Also included was a year long drive train warranty. The car has been great since. I would recommend them just understand the ground rules.

Overall, this is one of the better car-buying experiences I've had in my 25+ years of driving. The…read morecars are newer to not as old and are rebuilt titles, meaning they have been involved in an accident but the guy who runs the joint only sells cars that have only suffered body damage. They do their own body work and do excellent work to the point that you cannot tell the car has been damaged. He can give a price break because of the depreciation the cars face over having been in an accident but because he's less expensive than everyone else, he is not generous on trade and will not come down on the price. Be prepared to pretty much pay his asking price plus ballpark of $1,000 for tax and title. He's probably going to be better than anyone else you could buy a car from.

I recently bought a car from this dealership, and I'm really happy with it. It drives beautifully,…read moreand I got it at a great price. I'd definitely recommend it--the staff are truly honest and friendly.

I have been coming here since 2011!…read more ZACK has always got me together! My first car I bought was from the grandfather and he told me that my ford Taurus was going to last me a long time AND HE WASN'T LIEING! I still have my Taurus TO THIS DAY! So once I paid that I I went back in 2019 and got my GMC Acadia DENALI!!! and babyyyyyyyy I'm so happy I got that truck! They sale really good cars and they are honest people. You have to move quick because them cars go fast off the lot! So if u want a car GO GET IT!! THANK YOU ZACK FOR ALWAYS BEING PERSONABLE AND KIND! I will always send people here to buy a GOOD AND RELIABLE VEHICLE!!!

I recently purchased a Bronco Outer Banks from Car Source Auto this past Saturday. Overall, the…read moreexperience was mixed. My salesman, Hunter, was not overly pushy, which I appreciated. All of the staff I interacted with were polite and professional, and that made the process more comfortable. However, I do have several complaints. Before driving all the way from Virginia to Ohio, we agreed on an out-the-door price of $35,000. When I arrived, I was told the price had been increased by $500, and there was very little willingness to negotiate after the fact. That was frustrating, especially after making such a long trip based on a prior agreement. The vehicle itself was also disappointing at delivery. The Bronco was very dirty, had only about 10% oil life remaining, and was given to me with almost no gas in the tank. It also needs the window wipers replaced. When I brought this up, Hunter said he would provide a gas card, but I was only given $12, even though it takes roughly $60 to fill the tank. The listing said it had 55,000 thousand miles but when I arrived it has 57,500 thousand. While I'm happy with the Bronco itself and the staff was friendly, the pricing change, lack of vehicle prep, and minimal effort to make things right took away from what should have been an exciting purchase experience.

Our salesman was Will Dudley he was so nice and helpful. He did what we wanted him to do. It was…read morejust a good experience and they don't ride along when you test drive a car. I am very happy with the purchase.

After reading such stellar reviews online I took my mom over for a no-pressure experience for her…read moreto test drive a Subaru she'd been looking for & yes, all the positive reviews are for real! From the minute we walked onto the lot it was exactly the relaxed, respectful atmosphere I anticipated & was vastly different than the absolutely awful experience we had with a well known Subaru dealer near the airport. I'll definitely only return to Gahanna when ready to buy!

outstanding customer experience each time I go and I've purchased over 30 vehicles from Craig over…read morethe past 30 year. great customer service and outstanding quality of vehicles and he goes out of his way to make sure everyone has a great customer experienc. I will continue to buy my vehicles from him and continue to recommend him to other. truly outstanding place to buy a vehicl.

I purchased a car from this dealer; he gave me a discount and was extremely courteous. Three months…read moreafter buying the vehicle, the battery failed due to the cold weather, and he replaced it for me free of charge. I highly recommend dealing with this dealer; they stock all types of vehicles, and--compared to the other car dealerships I visited--they offer some of the best prices available.

Easy deal, great people, no rip offs. We got an excellent deal on a Honda CRZ and my son, a first…read moretime car buyer, was able to get financing without a cosigner at a great rate. Tell Mr. Foster I sent you and I get a free tank of gas!

Ashley I'm going to buy a car from them they have really good customer service I went there a while…read moreback and it was a good experienc awesome experience and the prices are great

I bought a 2007 Cadillac STS from this dealer. In the ad, it stated the car had a new timing chain…read moreand tensioners. The dealership verbally confirmed they had replaced these on the car prior to sale but couldn't find any documentation to prove it. I stupidly took their word for it and bought the car. HUGE mistake. It immediately had trouble running/starting. After getting warm and turning off, the car would NOT start. It was also running VERY rough. I took it to a ASE certified mechanic near my home who knew nothing about the timing chain situation. I told him the symptoms and he came back to me stating the engine was out of time and needed a timing chain replacement. Once I told him the timing chain had supposedly been replaced, he said the "screws on the timing chain have never been touched, it hasn't been replaced. You've been taken advantage of" word for word. After that, I contacted the dealership. Their response? Absolute disrespect. I'm yelled at and accused of lying about how much I've driven the car despite the sale paperwork and mechanics diagnosis showing a mild difference in mileage. I decide not to deal with them any more because they're impossible to communicate with. I decide I'll take it to a Cadillac dealer for another opinion. Their diagnosis is the exact same as the other mechanic except worse. The timing chain needs replaced (since they say "it's never been replaced"), the brakes need replaced, spark plugs need replaced, power steering is completely shot, and basically another $1,000 worth of work needs done to the car ON TOP OF the timing chain. Bottom line - STAY AWAY from this dealership! They're NOT honest!

Lots of variety when it comes to vehicles. Prices are decent, nothing over priced. The agent I…read moreworked with was super friendly and down to earth making my experience even more relaxing. It did take us a bit to figure out how to get into the dealership. Our gps mist of taken the day off. Once we got there the office vet nice and clean. They had the car I wanted to test drive ready to go. Very happy with my experience here.

Everyone here is so great! My husband and I felt like we were amongst friends! We are so happy with…read moreour vehicle and looking forward to doing more business in the future!