Very disappointed at the amount of respect a person is given when trying to buy a car. I was approved for a loan through my bank. I had to wait till Monday to get the check. They sold the car on Saturday knowing full well that I was going to pick it up Monday. This is supposed to be a dealership. It's basically Facebook online marketplace, totally first come first serve with no regard for anything other than money. read more

Needed an oil change. Made an apt got me in and out. Very helpful. Also they swapped my key fob battery.

Don't buy a vehicle from here Worst customer service ever!! My car is now at a dealership because this place can't respond read more

The whole process of purchasing a vehicle took all day! It seemed they did not apply my trade-in which was only $500. When I left the lot, they forget to do a full detail of the vehicle. So I drove off with a dirty car. It was a hassle to get back to the dealership to get my car cleaned. Left with a high interest rate and long term. I felt duped. There was a crack in my windshield which they did not want to fix. I will never go back or recommend. They have not followed up with me since, even though I told them to call me to do another trade-in. read more

BUYER BEWARE!!!!!! I went there to buy a car. I sales rep spoke to me about it and wasted a good bit of my time only to tell me it was sold. Days later it's still on there lot and website. And they would not offer to show me any other car. After reading other review I see this this something they do. Very disappointing that someone with cash in hand is turned away. read more

Robert Stewart and the Lead Service tech Justin are amazing to work with

Fabulous Service! I went in thinking the worst about what I needed fixed but was pleasantly surprised to find out it was Not as bad as I thought, and they didn't try to add things in that didn't need to be fixed either. I got a tune up and a few other things done . I'm so thankful I have found them, being a woman sometimes taking your vehicle to a shop can be aggravating and nerve wracking. Not here! They always do a great job on my oil changes also! Justin is great! He walked me through everything that needed to be done and now my car is like new again! Thanks Stewart Auto for helping me. Signed life long Customer. read more

Purchased a vehicle approximately 18 months ago. It appeared as advertised and the price was fair. They weren't too pushy, however some "used car salesman" stereotypes were confirmed. The purchasing department was great to deal with. However, in the months that have followed, we have had to put over 1K in the vehicle. The front brake calipers were "frozen" or locked up and the rear brakes were dragging. Most likely from sitting on the lot. In addition, the front bumper lost its paint in the hot summer months. Apparently the bumper had been recently painted when I purchased the vehicle and no prep work had been done nor was any flex agent used. (It is a plastic bumper) When I purchased the vehicle they had given me a statement showing all the work they had done, including new front pads and rotors. However that is doubtful given that they had to be replaced. I would look there again, but I would have a 3rd party inspect the vehicle if I was thinking about purchasing. read more

Joseph P. Retort; JJ Joe Baldwin & Dave Business Manager; Sales Professionals Stewart Auto Group 361 Broad Street. SW Pataskala, Ohio 43062 Dear Group Now that I've had a few days to enjoy my luxurious new 2011 Chevy Impala, I wanted to take a moment to thank you ALL for helping me with the purchase of my new car, you were attentive to my needs & made sure I was able to come home with something reliable & budget friendly. I still remember my first experience there 9 years ago which brought me back, although my credit was not in good standing at that time, I knew patience would be on my side soon and I would be able to come back later when the time was right and September 27, 2014 was that time. I will continue to think of you for all my car related needs and I really appreciate everyone who helped my on Saturday! (Please tell the young man who rode with me for the test drive -It was his birthday that same day that I said Thank you and I am not as nervous driving now LOL) Sincerely, Ms. Brenda read more

I made an appointment for an oil change after getting a mailer in the mail for a contest. My appointment was for 2 o'clock, I got there at 130 and they had me out early. They checked all my fluids and were very friendly. I paid $16 for my oil change, which is way cheaper than any other place in the area. This place is family owned and I will definitely return. All of the staff was very nice! read more

I have purchased 3 vehicles through Stewart Auto Group. Don Stewart is a wonderful man and has taken care of us each time by making sure we are satisfied. The last 2 cars we worked with Joseph Retort (finance) and he was so great. NOT pushy, very friendly and just says it like it is. Very honest. My mom and sister purchased their vehicles through here also and I am always recommending them to my friends and other family members. We will never go anywhere else for our cars as this is an honest family owned company who really does care about the average person! read more

This dealership is one of the best lot I've ever stepped foot on. Not only did they help get me in a very reliable vehicle, Joe, Brad and Don was the most insightful people I've ever dealt with. They kept contact in regards to any issues and they also enlightened me on many different aspects on the finance market. Thank you guys from me and my children. read more

I have never been so disrespected by a car company. To be put On HOLD without permission. My name blatantly pronounced wrong after many corrections. Salesman providing cellphone # wont text or call back. I dont care if you have 2000 people in your small store. If someone calls in. You treat them with respect. I am also contacting the BBB. I will find my veloster elsewhere. read more

I recently purchased a vehicle from the Columbus location and was extremely unsatisfied with not only the vehicle but also how I was treated throughout my experience. The worst part of my experience was the obvious fact that I was blatantly stereotyped. In August of 2008 my father purchased a 1999 Honda Accord from your lot. My father managed to successfully a buy well-running vehicle with no trouble, but 3 years later I walk in by myself to not only purchase a vehicle but also put trust into a company that already earned it once, and the circumstances change. I am outraged over the obvious gender stereotyping that occurred during my dealing with the company. I had only driven the vehicle for about a week when multiple problems occurred. I returned the vehicle and told the maintenance manager my brakes, transmission, and CD player all needed to be repaired. After returning a week later to pick up my vehicle the maintenance manager informed me that in order to fix my transmission he had reset my internal computer. This would require me to drive another 100,000 miles for my car to adjust to my driving in comparison to the previous owner's "Lead Foot." After ignorantly retrieving the car back, I drove it for approximately 2 more weeks before more problems occurred. Luckily my boyfriend drove it once and realized my transmission was about to go out. I had had the car for about 3 weeks and was now facing a potentially expensive repair. I had the car inspected by a different mechanic, who reiterated the fact that my transmission would need to be rebuilt completely. I was told that anyone with even minimal car knowledge would be able to take a single look at my car and realize my transmission was bad. Why did Stewart Auto Group reset my computer then? The real answer- to feed me lies that would kill time until my warranty expired. They took one look at me, a 19 year-old woman and stereotyped me as a mechanically ignorant female, who could be taken advantage of. This type of sexist behavior is reprehensible. One consequence for your actions includes me contacting the BBB. Other actions are currently pending. If I had been a male customer purchasing a vehicle from Stewart Auto Group this story would probably be one of appreciation and happiness. The difference between the experiences my dad had and the experience I had is drastic. My father was sold a reliable vehicle, where I was sold the worst vehicle on the lot hoping I wouldn't be able to recognize the problems before my warranty expired. I hope my situation forces you to think twice next time you stereotype others. read more

Joe at Stewart Auto Group really knows his stuff! He's upfront, honest and really listens to find your needs and try to meet them. It has been a pleasure working with him and look forward to doing so again in the future!! read more

Great customer service. Joe the finance manager is the best. One of the owners is here every day. Fast friendly service. Cars are in very good condition. Miss Sarg. Tho he was the best repair manager in the business never tried to have you get anything done if it was not needed. read more

BEWARE OF THE SERVICE MANAGER!!!!!! I have had 3 different services performed here. The first was just fine, but mind you it was just an oil change. The second one I went to pick up my car and the total was more than 300$ over what I was told would be the most it would be. The third I was told, a serpentine belt labor and materials would be no more than 50$ and of course I go to pay and it's 115$! UNLESS YOU LIKE PAYING FOR "EXTRA FEES AND TAXES, THEN DONT GO HERE EVER! read more

I found a wonderful used car for a great price here and had a great experience. The salesman: Rylan was awesome and helped me find my perfect car ( highly recommend Rylan), Joe, the finance manager did a wonderful job with the paperwork /financing. I briefly met the service manager who was very friendly and saw the service department which is quite big. One of the owners, Bob Stewart was involved throughout the process and made us feel very comfortable and welcome. All follow-up with them has been positive. They seem very customer-satisfaction driven. It's worth the drive if you're not from Pataskala. Stewart Auto Group is a company you can trust--- with good people running it. I love my "new" car! read more

We had a very bad experience with Stewart's. The used car we bought immediately needed close to $3,000 worth of repairs. The dealer paid for part of it but then we began to have even more problems with it. I approached them to see if they would help us find another car on their lot and make us a good deal because of the problems we had. After waiting a couple of hours in their office all they would do is sell us another car while giving us next to nothing for the lemon. BUYER VEWARE. read more

I had a wonderful experience buying a used car from this dealership. They catered to my limited mobility and I could always quickly get a hold of a representative with any question I had. They also made sure to clearly explain every step of the process. It felt very personal and I have never had such an amazing experience while making a major purchase. It has been a few months since I bought my 2017 Mitsubishi Mirage and I am still completely satisfied and happy to have come across such a wonderful dealership. I 100% recommend this company for any car buying needs. read more

I went to this lot after reading a lot of glowing reviews, and only seeing a few negative ones-but that would be the case with any car lot really-you can expect in that business there would be a few unhappy customers. I should have gone elsewhere. If you are looking to get the run around on questions regarding a vehicle you've purchased, this is the lot for you. You can expect a resolution in weeks, not days. I don't know anything about mechanics, and I think they took advantage of that, and me being a female so they assume I MUST be dumb and they can sell me whatever. I will be filing a complaint with the BBB. read more