Excellent service, salon is always clean and Mia and Helen are fantastic! Gel manicure last for 3-4…read moreweeks!

If you would've told me 7 years ago that I'd still be going to the same nail salon this…read moreconsistently, I probably wouldn't have believed you -- but that says everything about how much I love Gloss Nail Bar. The quality, consistency, and experience have kept me coming back year after year. Everyone is always so kind and welcoming, the salon is clean and relaxing, and my nails always turn out exactly how I want them. They somehow manage to make appointments feel both efficient and genuinely enjoyable. After 7 years, they've been with me through every season of life -- regular appointments, special events, vacations, celebrations -- and I honestly can't imagine going anywhere else. So grateful to have found a place I trust this much.

I came from out of town to get my nails done here and I will be back I loved the services I…read morereceived pedi white French and full set mani with jewels. I'm not sure what the lady that did my feet's name is but DominiQue did my nails and I loveeeeeeeee it so much. I highly recommend.

I was a walk-in and they were very kind and accommodating for it to be a busy Saturday. I decided…read moreto wait next door because the space is intimate and the waiting area seats were limited. They called me earlier than they originally anticipated which was great and they got me in and out.

I'm still a fan of Maldives. It's close to me and right next to the pilates studio I go to (Vera)…read moreso it's incredibly convenient. Weekday walk-ins are a breeze, along with first thing on weekend mornings. Don't delay! I'm not loyal to any particular technician because I only get pedis these days. The most basic Pedi is $41 and $5 extra for that French tip lewk. Don't go hungry because they're always playing DELICIOUS Asian food videos on the big screen. Haha

After a few years I gave this spot another shot and am pleased to say this experience was much…read morebetter than previous. I had a wonderful tech named Chloe who handled my nails with care and did a wonderful gel French mani. I will certainly return.

Love it! Maya and Kim did a wonderful job job I recommend Milano Nails and Spa The Hightsread more

Mother's day pampering no better place to be. Greeted…read moreImmediately upon arrival and taken to the chair. Mom got the milk & honey pedi and full set and I got the diamond pedi with full set. Staff is amazing! This place runs efficiently. I love how upfront they are about pricing before they start service. Our nails came out so pretty and we felt so relaxed. Offered drinks upon arrival and neck pillows. It was packed in there but we felt taken care of and accommodated!

I Was Absolutely Un-Nailed By Em. Deserves Zero Stars…read more Nailed By Em: Don't let the cute name fool you; this was a disastrous experience. I went to Nailed By Em expecting a nice treat, but I left feeling completely ripped off and deeply frustrated. This was, without a doubt, the worst nail appointment I've ever had. First, despite having an appointment, I was forced to wait for 45 minutes past my scheduled time. Emily herself was the one who kept me waiting, constantly rushing between clients and leaving me sitting in the corner with no communication other than a hurried "almost done." This completely threw off the rest of my day. When I finally got to the table, the service was hurried and poor. I asked for a simple acrylic fill and a standard gel color. Em seemed distracted and rushed the entire time. The resulting shape was uneven, the polish was sloppy around the cuticles, and there were visible bubbles trapped in the gel. When I pointed out that two of my nails were visibly crooked, she just sighed and made a half-hearted attempt to fix one of them before declaring she was finished. The hygiene standards also seemed questionable. The tools felt like they hadn't been sterilized properly, and the entire station was covered in dust from the previous client. The air was thick with harsh chemical smells. The Final Charge The shock continued at checkout. Em charged me an extra $15 "removal fee" for my old polish, which was never mentioned when I booked the appointment. On top of that, she automatically added a mandatory 18% tip to the transaction before handing the machine to me, even though the service was clearly terrible. I ended up paying over $80 for a manicure I will have to get fixed somewhere else. Save your money and your time. Do not go here. This tech is disorganized, unprofessional, and the quality of the work is a joke.

Emily is amazing! From classic nails to blinged out to the max Emily is multi talented with her…read morenail art! She is by far the best nail tech I've ever had! Her online booking system makes it easy to book and reschedule appointments with my busy schedule. She is Caring, kind, gentle, and has a nice private one on one experience inside of tranquil salon in West U, Emily is the best nail artist in houston! You won't regret booking with her!

From the moment I walked in, the experience was absolutely wonderful. The staff was incredible from…read moredoor to door -- welcoming, attentive, and truly focused on customer experience. Every detail felt intentional and relaxing. The treatments were even better than expected, and Ashleigh, my masseuse, has angel hands. One of the best massages I've ever had. I left feeling completely relaxed and refreshed. I cannot recommend this spa enough -- I will absolutely be back.

This spa is beautifully decorated with many amenities to make it a relaxing experience. There are…read morelarge waiting areas in different areas that are decorated in calm, neutral colors with plenty of seating. Light snacks, like cranberries and nuts are provided along with hot tea options, and citrus flavored water. The space is very nice. There are locker rooms with plush spa robes and complementary slippers. The locker room has two steam showers if you want to wash yourself after your massage. They also provide hair products to try as well as a Dyson hair dryer. I was definitely very impressed with the luxurious feel of the spa, however, was turned off by the receptionist who checked me in - her robotic, transactional nature was starkly juxtaposed against the warmth of the spa. I noticed she was the same with all customers so it wasn't personal but interaction with her was unsettling. I booked the 60min signature hydrafacial and the esthetician was welcoming and willingly customized my facial based on my requests. No major issues encountered but I noticed we started 10 minutes late and ended 10 minutes early so I thought marketing it as a 60min experience was a bit misleading. Also note the 60min Signature Hydrafacial does not include any hand/neck massages nor boosters nor light therapy so the $285 price was much more expensive than my usual spa. I will not return for another facial but may try massage in the future. We also booked pedicures and again the space is beautiful!! We were given a palette to select colors and the ladies were extremely friendly! My toes came out adorable! I found the seating to be very uncomfortable for a short person despite many pillows placed behind me for support so I honestly struggled to enjoy the experience but the space was very nicely decorated and clean looking. We were offered tea and snacks at the beginning as well. Overall, this was a very nice spa. I found it fairly expensive and overpriced, but I recognize beautiful spaces have a cost and that's what I should've expected in the River Oaks area. There is complementary validated parking!

I love Lilly's nails for my full sets, because all of her staff listens attentively to what I'm…read moreasking for. They have nailed every shape too & the customer service is on point. For Christmas, they even gave all of their customers a gift with each purchase. I'll definitely keep coming back here for my nails.

I was overcharged. She definitely took advantage of there not being a sign with prices listed, and…read moremy being in a rush. I got double French tips ($10) and needed two nails fixed (couldn't be more than $6) leaving $29 for a REFILL? I came here because the place I usually go is a little further out and I didn't have the time, and based on reviews, the price was good. I'm used to paying $65 for a new set (which isn't cheap) but this wasn't even gel polish, it was regular. She also kept saying I was "making her work" but I don't think my requests were too much, you look at the attached picture and decide for yourself. This was also after I waited 45 mins because they were completely understaffed. There were only 3 people in the salon. I was going to go back in there and share my disappointment but I figured I'd just share it here. I wish I could because this is MY neighborhood, but I won't be going back for any reason. I do like the shape but because it was a refill, she can't even take credit for that. That's not the way business should be conducted. UPDATE:::: Just called and was told a refill is $20. She told me the French tips were $10. Making the two fixed nails $15?? With the tip, I spent $52 for a refill with regular polish.. a rip off!

My first time coming here was amazing. I was greeted at the door. I had a great facial with an…read moreesthetician. Fast forward to my next service. I get here and I'm standing outside in the TX heat for 2-3 minutes while an employee is on her phone in the corner relaxing. I call the phone number and only then does she snap out of her trance and realize she's at work. No greeting. No check-in. She goes right back to her corner on the phone. I sit waiting for services and check in using the app. After waiting 30-minutes I'm like do you work here and she says she is the nurse. So I ask can she find out the delay in my appointment and she says oh sure. I confirm who I am and she says, oh your esthetician does not work here anymore. I don't know why they booked you with her. HORRIBLE CUSTOMER SERVICE!!

Fellas need facials too, thankful for the quality of services that Eternal offers. I'll schedule…read moreagain!

Good quality, Amy was very friendly and did not make me seem like trouble, promptly serviced my man…read moreand I within the first 5 minutes. Amy listened to my requests and abided by them. The only inconvenience being it being cash only. The nails are so cute, but they are not quite experts at the craft and I look forward to seeing the nail techs here grow and flourish!

Worst experience I've ever had ... aggressive after I asked the female nail tech to fix my nails…read more.. she did a Chop job and acted angry as if she was doing me a favor... took my money no problem tho. They are uneven, thick, and too wide for my fingers... went back the next day to fix and she told me if they broke it after filing more that it would be my problem not hers... hahahaha pedi was horrendous and polish was smudged before I event left the facility. Do not go here it'll test your patience. Not clean or sanitary. They do not care for clientele they want money.

I always have SUCH a lovely experience here. The salon itself is beautiful, clean, and relaxing,…read moreand the staff are genuinely kind and welcoming every time I walk in. They're also incredibly efficient without ever making you feel rushed. My gel manicures and pedicures consistently come out perfect and they last (they recommend builder nail, etc. to help you pick the best option/most value). You can really tell the technicians care about their work - just cool people all around. It's rare to find a place that's both high quality and consistently friendly - this is hands down my go-to salon.

Chin is not a good person to have on the phone. I asked for his best technician for gel guilder…read morebecause I am particular about my nail shape. Chin responded 'we all do our best but if you are picky then this is not the place for you'. My response was that I am picky & expect to get what I am paying for. & he doubled down on his statement. I am not sure if this is a cultural issue, lack of social prowess or just poor salesmanship. Whoever the owner is, I high advise training your staff in sales as well as hospitality. I will be taking my money to Palazzio Nail in River Oaks who does builder gel and doesn't mind if their clients are picky.