Carolina was amazing, she even gave me skincare products to help my inflammation on my face and has…read moreworked like a charm, will 100% return

I haven't gotten my eyebrows done since March and I had hit a point of desperation. After a…read morefriend's referral, I booked a 15 minute eyebrow appointment at RENUDE with Carolina. When I arrived, I had to fill out a brief form. Carolina was wearing a medical grade mask when I arrived. My eyebrow wax was quick and painless. Carolina chatted with my to pass the time. My eyebrows look great and I had no reaction to the wax. Carolina gave me some hydrocortisone cream and my redness was gone by the time I arrived home. Carolina wiped down every door knob and surface I touched- I felt very safe. I would happily come back. RENUDE also has a great parking lot so no need to street park.

Booked a last minute appointment with Oxana when I had a cancellation issue with another salon. She…read moredid an AMAZING job touching up my blonde highlights. I was very impressed with her service!

From the moment I walked in, the experience was absolutely wonderful. The staff was incredible from…read moredoor to door -- welcoming, attentive, and truly focused on customer experience. Every detail felt intentional and relaxing. The treatments were even better than expected, and Ashleigh, my masseuse, has angel hands. One of the best massages I've ever had. I left feeling completely relaxed and refreshed. I cannot recommend this spa enough -- I will absolutely be back.

I have been coming here for a long time, about five years and I always get amazing service…read more Amalia is my waxer and she is incredibly experienced. Before coming to this location, I would always be in so much pain from waxes, and even bleed. I have never had those issues with Amalia. And extra bonus points because of how personable she is. As far as the front counter staff, everyone is always incredibly nice, but Rachael always goes above and beyond. She takes customer service really seriously and she's always a welcoming face whenever I come in. Like I said, I have been coming here for five years, no one asked me to make this review, but I felt like the staff here is deserving of recognition!

Brenda my technician and Rachel at check in were phenomenal. Excellent service, speed and products !read more

From scheduling to the time I left - the whole process was smooth and easy…read more And I had checked with a few places - none were able to get me in the same day - Helena worked with me so that I could see schedule the same day. I really appreciated that she worked to get me in on the same day. Honestly I didn't know what I was getting when I scheduled my facial a deep cleanse / extraction wasn't quite what I pictured. Turns out it was just what I needed - even if I didn't know it at the time. I was open to letting Helena suggest what was needed. I got there a little early and Helena invited me in - the place is very soothing and tranquil. Helena sat with me while we did some paperwork and asked me about why I was there and assessed what she would recommend. There is going through the motions and then there is taking pride in doing a job with great care. I wondered why there were so many 5 star reviews and after having been under her care I understand why. Helena takes great care in doing a job well done - she cares about her work and you can feel it while she is taking care of you and when you see the finished work. Even with the extractions she was assuring and took her time to ensure I remained ruggedly handsome. And for any guys reading this that may not have had extractions - with Helena the discomfort level was about a 4 out of 10. I promise if you are open to Helena working her magic you will love how you look afterward. She was also very honest and saved me money when she could have said anything and I would have went with it. That's why I would highly recommend visiting whether you are nearby or not.

Helena was great! This is my first time going In for a deep cleanse/extraction facial. My friend…read morealso came for a gentleman's facial. Her studio was super clean, warm, and welcoming. She is very personable and honest. I called for a appointment for two on the day of and she was able to accommodate! I definitely recommend this specialist. I also liked how Helena did not try to sell me any of her products. You can definitely feel a difference when you are finished with your facial. See pictures for before/after on gentleman's facial.

Christian is a top tier waxing specialist! She removed my hair in small patches, which resulted in…read morea painless experience with no irritation or ingrowns. I couldn't be more pleased!

The service of the (tatted blond) tech is why I went back. I usually go to a spa down West Grey,…read morebut that day, they had no availability. When I walked-in, I was greeted kindly and the wait time was nonexistent. The place is basic with white walls, ~4-6 private rooms and 1 restroom (accessible). I was offered a special on a Brazilian (buy one, get one free). Now, the follow-up session went better than I expected. The tech was mindful of the wax's temperature and asked me before starting. I've been burned before at a different shop, so this aspect of the experience made all the difference. The second time I was here I agreed to waxing my underarms for something like $22. She didn't hold my skin tight enough and it hurt more than it needed to. My skin was extra raw and still not smooth, no oil afterwards. I carry a roll on coconut oil so that helped me out. While I'm accustomed to waxing--creams, powder, strips, sugar, etc.--no aftercare counseling provided. They is a poster on the room's wall I was in that covers a few key points, but it is not enough information. The location is convenient. Note: I asked for sugar, but I'm still not 100% sure if it's 100% that. Whatever they used seems like a quality product though. They Note: If you have curly hair, no preventative care. Be careful treating ingrown hairs if you DIY.

I have gone to Zhila several times (not regularly like I need to) and I can't imagine going…read moreanywhere else. I like to believe that her warm sugar concoction is less painful than wax. Also, she has many years of experience and is very good at what she does. I don't know about you, bur I prefer the tv on in the room as opposed to a silent "relaxing" atmosphere where I can psych myself out with all my "ouch this is gonna hurt" thoughts. I expected a Brazilian to be the most painful thing ever but surprisingly it wasn't. She also gets the most painful areas done first so it gradually gets better...and goes super quickly. My advice? Prepare for the worst, but don't be surprised by the best. Also, don't forget to breathe (seriously! If you tense up you will bruise and trust me it's so not cute.)

Listennn Zhila is literally the best I've ever had!! When's the last time you can say you've had a…read morepain free full Brazilian?? Not this girly, until now! The last sugaring I had was a hand roll method that almost took me out! Zhila uses a homegrown and handmade sugar wax and a technique that's quick painless and comes with great conversation. You won't be disappointed!

I just had the most unprofessional and worst massage today from this place. I dropped in after a…read morelong day of work back from holiday break and they took me as a walk in. What started as w great massage turned into an ultimate disaster. The lady that started on me to do a 60 min massage for $80 was great the pressure and the feeling. 30mins into my massage she answered the phone which interrupted the experience entirely while still massaging me and speaking to another client about coming In right now to get a wax. She apologized to me and excused herself leaving me on the bed for at least 7 mins til another massage therapist came in with a total different massage technique that was awful and continuously kept patting my body down with hot towels. There was no massage down on the front side of my body at all and she completely wrapped my head with hot towels and massaged my hair and face with towels... what I paid for was not at all the service I got... this was a complete disaster to what started as a relaxing massage. Never again!!! Very unprofessional.. she told me that my other massage therapist left to do the other client wax and eat dinner ... what a shame ...oh and she had me pay in advance.. total scammers

Clean rooms and facilities. Thorough massage-perfect pressure and attention to knots and feet…read more Highly recommend!