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Last Resort Rent a Car

4.1 (49 reviews)
Open 8:00 am - 10:00 pm

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Hope P.

They rented us a Rav 4 for over $700. We got into the car the struts you could feel were going bad. But the REAL issue was there was a safety light on the dashboard. We googled what the light meant; the light indicated that the air bags would not deploy in the event of a crash. We turned right around and thankfully got our month back. We were told they had taken it to the dealer and it was a faulty sensor. But was never shown proof this car was serviced. The inside of the car was dirty with leftover water bottles and food stains. The trip odometer was on so hide the actual miles on this vehicle. The man helping us was kind and understanding, and just trying to do a job and I get that. But they went right around and rented the car out AGAIN to someone else. I don't believe for one minute this car was serviced and a reputable company would not rent it out knowing there is a possible safety issue!

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5 months ago

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1 month ago

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5 months ago

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9 months ago

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11 months ago

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1 year ago

Amazing experience, came in clutch when we were stranded! Very friendly and helpful! easy and accessible, nice clean cars!

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2 years ago

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2 years ago

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2 years ago

Amazing place!, we were able to rent a car easy and with a very good price in just a few minutes,

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2 years ago

Helped me out when I didn't have my credit card on me 10/10 recommend. People are very nice

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3 years ago

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6 years ago

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Last Resort R.

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4 years ago

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4 years ago

Rasty helped me out in a pinch. Very friendly and quick on the job. Very appreciative for this company and their ability to work fast!

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4 years ago

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5 years ago

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8 years ago

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Page 1 of 2

Ask the Community - Last Resort Rent a Car

How old do you need to be to rent a car from here?

21 and up no credit card ok prepaid debit card Cash are accepted

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Review Highlights - Last Resort Rent a Car

Andy helped without us having a reservation, picked us up from the airport, and gave us a beautiful car right away.

Mentioned in 6 reviews

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Sixt Rent A Car

Sixt Rent A Car

2.4(760 reviews)
1.1 mi

I rented a Rav4 Hybrid from PHX SIXT car rental. I arrived after dark, and it was very difficult to…read moresee the car to do a walk-around to check for damage. They expect you to use their phone app to review and report additional damage. However, the app was very difficult to use, especially with it being so dark. The car was dirty, so we had to wipe off the dirt to check for damage. I needed to have an attendant assist me with photographing all the extra damage and reporting it through their app. For instance, there was unreported physical damage to the body of the car, and cigarette burns to the upholstery. I had to trust that the attendant got everything that I pointed out, as there was nothing for me to review before I had to sign approval. I rented the car on April 1, 2026, and returned it on April 6th. On April 2nd I received an email asking for an explanation of additional damage that they found on the vehicle, just hours after I left the lot. This was pre-existing damage that they were now blaming me for. I didn't see their email until I returned home from my trip. The email only had a link to a page where I was supposed to explain the reason for the damage, even though it existed before I rented the car. I attempted several times to contact them by phone, but the AI agent kept sending me to someone in another country who only spoke Spanish, who would then hang up on me. Apparently all phone assistants are in the Philippines. I finally found someone who spoke English, but they had no way to send me confirmation of my report of this issue. So I don't know what I can do if they try to charge me for pre-existing damage. I won't ever use this company again. I'll stick with only American-based companies. The car was fine to drive, but the experience was terrible.

May 8, 2026 - After waiting in line at Budget for 42 minutes and seeing no line at Sixt, I went for…read moreit. In less than 10 minutes I had several questions answered and a SUV in the same size/class for the same price! Thank you Manny/Mansour for your assistance. I looked and a couple of those in line at Budget ahead of me were still waiting there. I could've save an hour or more if I'd gone to Sixt initially. Thanks Sixt!!

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Sixt Rent A Car - SIXT Car rental Phoenix Sky Harbor Airport

SIXT Car rental Phoenix Sky Harbor Airport

Sixt Rent A Car - Needing an oil change with 5 days left on rental.

Needing an oil change with 5 days left on rental.

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National Car Rental

National Car Rental

4.2(516 reviews)
1.1 mi

Based on my Yelp photos, I've rented here a couple of times and I have to say, for an experience…read morethat can usually be very painful (renting a car, that is), the team at National Car Rental at PHX do a great job. Most recently, I rented a car for a week and after taking the train to the rental car center, I was able to skip the desk and head straight to the Emerald Aisle to pick any available car. I would highly recommend setting up an account with National and taking advantage of this.... being able to skip a line at the counter is a blessing. In any event, we went to the aisle, picked out our car and were off after a brief stop at the gate to check everything. Return was also quick and painless. Josh did a thorough inspection of the car, which we returned with a full tank and in pristine shape, and we were on our way in no time. It's amazing how frictionless the experience can be, as opposed to how awful other companies (I'm looking at you Hertz) can make it. I highly recommend National.

I've rented cars from this location several times now and it's always quick and convenient…read more There's a shuttle to and from the airport that's relatively quick, and there is a gas station not too far from this place too. The staff are friendly and professional. I've had them offer to give me a bit of a discount when something inconvenient happens, and I'm glad they have that authority. This last time the car I rented had a lot of fingerprints on the windows and the carpeting in the trunk of the car was stained. There was also a splotch of something in the cupholder (I didn't try to remove it so I don't know how stuck on it was). That said, it didn't affect performance of the car and overall I still enjoyed driving it. The pricing seems okay. I think there are cheaper rental companies, but some of what I pay for is convenience. I'll keep using them when I visit Phoenix for work.

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National Car Rental
National Car Rental - Filling up the voyager we rented

Filling up the voyager we rented

National Car Rental - We got lucky and scored a rav4 hybrid

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Hertz Rent A Car - Lots of stations but nobody to attend!

Hertz Rent A Car

1.9(1.1k reviews)
1.1 mi

This hertz is located right in the airport. I'm a gold member and really don't see any perks to it…read more Not even a courtesy fee waived for being 45 mins late on dropping my car off which is fine. They do add an additional 29 dollars to your total rental. Also it's 18 bucks to simply rent from the airport. You can check in on the app and it will direct you to your vehicle. They have a directory which will clarify which area to pick a car. Honestly they were all the same whether gold or not. You pick a car and drive out. Upon exit they ask for your driver license and give you your rental contract. Dropping off was easy as well they simply instruct you to leave the keys and a receipt will be emailed. Don't forget to take a pic of mileage and gas just in case. Car was clean and decline the fuel through the app it's much cheaper at gas stations.

Super Chaotic! One location closed on us even with reservation. No clear instructions no clear…read moredirection. Getting someone on the phone is impossible!!!!!! I spent 2 hours making sure my husband didn't have to spend a night in Arizona due to communication issues. If your first timer on car rental don't use them! We were first timers and we were stressed! During this experience I was able to get Experian on the phone immediately and tried to help me even though I wasn't renting with them! Just take that into consideration when choosing who to rent with!

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Hertz Rent A Car - Mercedes EQB 250+

Mercedes EQB 250+

Hertz Rent A Car - Short line for Gold Members at Hertz

Short line for Gold Members at Hertz

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Thrifty Car Rental - Bulge in 100 degree heat

Thrifty Car Rental

1.5(662 reviews)
1.0 mi

I booked the rental online and got several notifications in the days ahead to check in and skip the…read moreline but after trying with all of my different credit cards it wouldn't process the transaction and would just tell me I need to go to customer service. So I arrived at the customer service desk and waited in the very long line. Just to get to the desk and the employee to tell me its because my birthdate was missing... If I recall it is supposed to pick up my birthday from my driver's license that scanned in.. soo not real sure how that would be my problem.. Anyways the employee was great and friendly even despite the heavy workload.

Like many other reviewers that have been bamboozled the efficiency of Thrifty Car Rental is…read moreinexplicable. Understaffed at America's friendliest airport and one of the busiest counters, is downright disrespectful & unethical. THE APP to sign in may or may not work even if you arrive an hour prior to your reservation. THE GREED. Everybody is taking advantage of the consumer!! See the image. It's 10:05 p.m Single employee. I'm number 42 in line and their are two dozen more behind me. But hey, instead of corporate hiring more staff for the late night shift, they will charge the consumer $27.99 to skip the counter. Seriously? So now I have to work two additional hours of overtime to not waste time in a line that should be fully staffed?! The corporate greed is unpalatable. Oh, and if they weren't being slick, full disclosure such as " This location is under staffed. Wait times can exceed 1+hour we have a skip the counterfee for $27.99 which may or may not work. Even when we textex you 24 hours in advance to check in that does not mean that you will be cleared by the time you arrive." Then the consumer can make their own decisions. Transparency on their website is a farce. Literally, be forewarned

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Thrifty Car Rental - Nice wipers

Nice wipers

Thrifty Car Rental
Thrifty Car Rental

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Last Resort Rent a Car - carrental - Updated May 2026

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