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    National Car Rental

    National Car Rental

    4.2(519 reviews)
    9.1 km

    I was pleasantly surprised by my rental car experience with National, as this was my first time…read morerenting with them and only because it was what was offered through work, due to a recent change in vendor options. Historically, I've always used competitors so was a bit leery using National and not sure about the service, quality, etc. National Car Rental in Phx exceeded all of my expectations! To start off with, Joy at the counter was super friendly and helpful! I had just had a rough disembarkation (because we had to wait for an open gate) but she was quick to help and get me on my way, with clear instructions that the next person would help me get my vehicle and with the understanding, friendliness, customer service we don't always see anymore. When I reached the parking lot, I was told I could choose any vehicle between the rows I was told. I couldn't believe it. The selection was incredible! I couldn't help but think I'd be charged more because I booked a smaller vehicle but ended up choosing a smaller SUV. Nope, same price. The Jeep Compass was clean, worked perfectly and was a great fit for my visit. Checking back in was also super friendly and efficient. After a quick greeting and check of the vehicle, Aiden made sure I was happy with my vehicle, if I had any questions, concerns, how it could've been better, etc. I've rented from others before where I was told to just throw the keys on the dash and that was the end of our interaction. National made the effort for a friendly, customer-driven experience every chance they had to ensure a high level of satisfaction. I didn't download the app or become a member because I wasn't sure it'd be worth it but if every National Rental Car is as friendly and accommodating as the PHX Airport site, I think I may have a new favorite car rental company! Big thanks to the National PHX Airport team for making the car rental experience one of the best I've had to date!

    Based on my Yelp photos, I've rented here a couple of times and I have to say, for an experience…read morethat can usually be very painful (renting a car, that is), the team at National Car Rental at PHX do a great job. Most recently, I rented a car for a week and after taking the train to the rental car center, I was able to skip the desk and head straight to the Emerald Aisle to pick any available car. I would highly recommend setting up an account with National and taking advantage of this.... being able to skip a line at the counter is a blessing. In any event, we went to the aisle, picked out our car and were off after a brief stop at the gate to check everything. Return was also quick and painless. Josh did a thorough inspection of the car, which we returned with a full tank and in pristine shape, and we were on our way in no time. It's amazing how frictionless the experience can be, as opposed to how awful other companies (I'm looking at you Hertz) can make it. I highly recommend National.

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    National Car Rental
    National Car Rental - Filling up the voyager we rented

    Filling up the voyager we rented

    National Car Rental - We got lucky and scored a rav4 hybrid

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    We got lucky and scored a rav4 hybrid

    Hart Rentals

    Hart Rentals

    2.5(8 reviews)
    3.1 km

    Rented a car with this company via Turo back in February. I'm recommending them to a friend who…read morewill be in the area soon. It was a positive experience. Rented a Hybrid which allotted for a surprising amount of mileage. After quite a bit of driving we only had to stop for gas once, before we returned the car. Communication was quick and easy as was pick-up and drop-off. On my next trip back I'll be renting here again.

    The absolute WORST experience ever!! If you are a GIG worker DO NOT RENT HERE!!! They are…read moreoverpriced and the non-existent customer service is horrible. Picked up the car, rear bumper showing signs of obvious accident damage, car dirty, windows even worse, smelled like old perfume inside. I called while at vehicle pick-up location to see about getting a different car and was told " this will need to be approved by your host". I should have turned around and left right then. Ended up taking the car and the nightmare begins, car riding rough, pulling to one side, vibration in the front end. I get home and come out 2 hours later to find the car running and the defrost was on high and all the on HOT! Keep in mind it's already 95 defreees outside , now add the defrost on high and hot. I could not even get in the car it was so hot inside. This happened 6 times while I had the car causing the battery to go dead and lose charge and costing me more. Next day I charge the car at Tesla Supercharger and it was like 27 dollars. The next thing I know, I pick up a passenger at the airport and the car won't move, I was in panic mode, called in and was told that since I went over the allowed $25 max charging amount that the vehicle is disabled until I make a payment. This happened another 4 times. Every time you call, you get the voicemail telling you they don't take calls, you must send them a text. They have a 3rd party company ZEVO who handles part of the rental process and they handle part so if you call about something with the remote or the payment you have to talk to one and if. it they text you and tell you that they don't handle that part of it and you need to contact the rental company directly or vice versa and you can never get anyone on the line and you're texting all day trying to get something resolved. It's an absolute joke. Then the front truck kept popping up while driving and I'd have to stop and close it or sometimes it would happen while parked and the car won't move until you close it. They would not offer me any sort of discount or credit at all , and basically told me to go fly a kite. STAY AWAY FROM HART AND FROM ANYTHING THAT SAYS ZEVO. YOULL THANK ME LATER!

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    Hart Rentals
    Hart Rentals
    Hart Rentals

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    BLACCAR - carrental - Updated June 2026

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