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    Ask the Community - KrossFleet

    Do you accept MediCare for payment for a non-emergency medical transfer?

    Hello! Thank you for reaching out. All services are pre scheduled and require payment before transport. Typically Medicare does not accommodate this but if they provide payment in the form of HSA or FSA, we provide itemized receipts for all billing… Read more

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    National Car Rental

    National Car Rental

    (516 reviews)

    Based on my Yelp photos, I've rented here a couple of times and I have to say, for an experience…read morethat can usually be very painful (renting a car, that is), the team at National Car Rental at PHX do a great job. Most recently, I rented a car for a week and after taking the train to the rental car center, I was able to skip the desk and head straight to the Emerald Aisle to pick any available car. I would highly recommend setting up an account with National and taking advantage of this.... being able to skip a line at the counter is a blessing. In any event, we went to the aisle, picked out our car and were off after a brief stop at the gate to check everything. Return was also quick and painless. Josh did a thorough inspection of the car, which we returned with a full tank and in pristine shape, and we were on our way in no time. It's amazing how frictionless the experience can be, as opposed to how awful other companies (I'm looking at you Hertz) can make it. I highly recommend National.

    I've rented cars from this location several times now and it's always quick and convenient…read more There's a shuttle to and from the airport that's relatively quick, and there is a gas station not too far from this place too. The staff are friendly and professional. I've had them offer to give me a bit of a discount when something inconvenient happens, and I'm glad they have that authority. This last time the car I rented had a lot of fingerprints on the windows and the carpeting in the trunk of the car was stained. There was also a splotch of something in the cupholder (I didn't try to remove it so I don't know how stuck on it was). That said, it didn't affect performance of the car and overall I still enjoyed driving it. The pricing seems okay. I think there are cheaper rental companies, but some of what I pay for is convenience. I'll keep using them when I visit Phoenix for work.

    Alamo Rent A Car

    Alamo Rent A Car

    (765 reviews)

    Don't know how many times I have used Alamo for rental car service and this time my experience with…read moreAlamo was still excellent as expected. [Price]: I booked an intermediate car (Toyota Corolla or similar) via Costco Travel and the initial quote was approximately $108 for a 9-hour rental. [Process]: Alamo offers an online check-in process. Once completed, I was able to go directly to the car pickup line at the rental car center and skip the self-service kiosks and counter. Alamo is located at the Rental Car Center and our party took the PHX Sky Train to get there. I showed the staff my reservation confirmation and was able to choose any available cars in a specific row. I ended up with a Chevy Malibu. Before driving out of the exit gate, travelers need to show their driver's license and the credit card used to book the car. The return process was very straightforward. I simply parked & a staff member scanned a code on the car - that was it. [Conclusion]: Another smooth experience with Alamo and I am sure I will be using them whenever I need to rent a car again.

    Our family of 7 (including three kids- 1 a todder) got stranded inside the Grand Canyon when our…read moreAlamo rental car broke down. We were told by our first customer service agent Ariana to KEEP DRIVING an unsafe car that was literally flashing "stop driving immediately" Then told it couldn't be towed. ( we had to pay out of pocket to tow to a garage in the park) but then magically alamo appeared with their tow truck. Then told to Uber... with no Ubers available. We had no food, were stuck at a closing for 6 hours garage, and were over 2 hours from where we were staying. Never once did someone say let's help you find somewhere to stay. Not one person called us back. Not one person checked if we were safe for the night The only reason we made it out? A complete stranger drove all 7 of us 90 miles and helped feed our kids. When we finally got to the flagstaff airport, they suddenly "found" us a car--after telling us all day that wasn't possible. Still no follow-up even though I have emailed and called multiple times. Still no refund. we had to pay an additional 290$ out of pocket and we missed out once in a lifetime trip to the park ( we flew from Philly) This could have ended very differently. They have NO safety plan in place for if something goes wrong when you are visiting tourist locations in their serving area .

    KrossFleet - medicaltransportation - Updated May 2026

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