Very fast service at Sky Harbor Pheonix didn't have any issues. The vehicle we rented was very…read moreclean and ready when we got there.

We are always treated well and get a great deal when we rent vehicles from this location…read more Friendly staff and nice cars. Highly recommend!

We had a fantastic experience at this location. Our customer service rep., Gunner, was beyond…read morehelpful. He was very friendly and knowledgeable. Gunner we elll be back in the future.

Kamari was so friendly and on point. Made our pick up smooth after having an accident. Definitely…read morerecommend coming here.

Based on my Yelp photos, I've rented here a couple of times and I have to say, for an experience…read morethat can usually be very painful (renting a car, that is), the team at National Car Rental at PHX do a great job. Most recently, I rented a car for a week and after taking the train to the rental car center, I was able to skip the desk and head straight to the Emerald Aisle to pick any available car. I would highly recommend setting up an account with National and taking advantage of this.... being able to skip a line at the counter is a blessing. In any event, we went to the aisle, picked out our car and were off after a brief stop at the gate to check everything. Return was also quick and painless. Josh did a thorough inspection of the car, which we returned with a full tank and in pristine shape, and we were on our way in no time. It's amazing how frictionless the experience can be, as opposed to how awful other companies (I'm looking at you Hertz) can make it. I highly recommend National.

I've rented cars from this location several times now and it's always quick and convenient…read more There's a shuttle to and from the airport that's relatively quick, and there is a gas station not too far from this place too. The staff are friendly and professional. I've had them offer to give me a bit of a discount when something inconvenient happens, and I'm glad they have that authority. This last time the car I rented had a lot of fingerprints on the windows and the carpeting in the trunk of the car was stained. There was also a splotch of something in the cupholder (I didn't try to remove it so I don't know how stuck on it was). That said, it didn't affect performance of the car and overall I still enjoyed driving it. The pricing seems okay. I think there are cheaper rental companies, but some of what I pay for is convenience. I'll keep using them when I visit Phoenix for work.

I can't say enough about Az Ride solutions, my Volvo semi broke down while on the way to Nevada and…read moreI needed a rental asap while it was to be worked on! I reached out late at night not expecting a reply but Not only did i get a fast and courteous response the availability and pricing were explained and they were able to accommodate me for almost a week ! the car was economical and immaculately clean A++++ would definitely recommend world class customer service

Great experience with AZ Ride Solutions! Easy booking, friendly staff, and a clean, reliable car…read more Transparent pricing and fast service made everything stress-free. Highly recommend!

Andre the counter person was friendly and helpful. He literally made my whole experience a…read morepleasant one. Would rent again!

Awesome experience! I enjoyed the online check in process. I liked being able pick my car online…read moreand skip the counter. The car selection was awesome with nice premium options.

Don't know how many times I have used Alamo for rental car service and this time my experience with…read moreAlamo was still excellent as expected. [Price]: I booked an intermediate car (Toyota Corolla or similar) via Costco Travel and the initial quote was approximately $108 for a 9-hour rental. [Process]: Alamo offers an online check-in process. Once completed, I was able to go directly to the car pickup line at the rental car center and skip the self-service kiosks and counter. Alamo is located at the Rental Car Center and our party took the PHX Sky Train to get there. I showed the staff my reservation confirmation and was able to choose any available cars in a specific row. I ended up with a Chevy Malibu. Before driving out of the exit gate, travelers need to show their driver's license and the credit card used to book the car. The return process was very straightforward. I simply parked & a staff member scanned a code on the car - that was it. [Conclusion]: Another smooth experience with Alamo and I am sure I will be using them whenever I need to rent a car again.

Our family of 7 (including three kids- 1 a todder) got stranded inside the Grand Canyon when our…read moreAlamo rental car broke down. We were told by our first customer service agent Ariana to KEEP DRIVING an unsafe car that was literally flashing "stop driving immediately" Then told it couldn't be towed. ( we had to pay out of pocket to tow to a garage in the park) but then magically alamo appeared with their tow truck. Then told to Uber... with no Ubers available. We had no food, were stuck at a closing for 6 hours garage, and were over 2 hours from where we were staying. Never once did someone say let's help you find somewhere to stay. Not one person called us back. Not one person checked if we were safe for the night The only reason we made it out? A complete stranger drove all 7 of us 90 miles and helped feed our kids. When we finally got to the flagstaff airport, they suddenly "found" us a car--after telling us all day that wasn't possible. Still no follow-up even though I have emailed and called multiple times. Still no refund. we had to pay an additional 290$ out of pocket and we missed out once in a lifetime trip to the park ( we flew from Philly) This could have ended very differently. They have NO safety plan in place for if something goes wrong when you are visiting tourist locations in their serving area .

This was fine. My car was being serviced down the street at Coulter Cadillac and they were fresh…read moreout of loaners, so they Lyfted me here and paid for a rental car to keep me placated while my car was being serviced. The car was a 2024 Chevrolet Malibu. It was fine, aside from being kind of dirty on the inside. The clerk wasn't particularly friendly, but she did grab my forgotten phone charger from the car upon return. Overall, meh.

CRIMINALS!!!!! DO NOT RENT HERE!!!! I rent cars often from different companies & I have never…read moreexperienced such ann agony!! my $600 rental became $2000!! The branch manager Scott is incapable of doing anything and Denica just straight up lies!! I own a company & I know this is not how you treat customers!! I have multiple pending (illegal) transactions that have been pending by thrifty for over a week now!! They scammed me !! I have called the customer service line over and 100 times with no assistance!! They keep telling me a supervisor will call me back but they never do !! I will make a complaint in every corner possible !! I WILL NEVER RENT FROM THIRFTY OR HERTZ EVER AGAIN!!!!!!

Absolute terrible company bunch kids don't know how to run proper business they scam their…read morecustomers they scam their business partners. DO NOT EVER RENT FROM THEM! YOU'RE better off using turo or a legit rental company hertz Avis etc. if I could give a 0 star I would. The treat they're long lasting customers like crap. Spent 24k with them.

It is a horrible experience. I would not ever rent from them again as they are so disrespectful,…read morelow dignity people that make false accusations towards you they have no evidence of, they are rude, they tax you for getting charge at Tesla stations over an above what you pay for charge very time, if you don't make it to a charge station no mater what you did to get there, they are so arrogant, if you don't make they accuse you of Negligence not knowing all the facts to justify the arrogant low character actions they are going to do. These are people that do bad business, have people working from them who show little respect and value for their customers, they give you a hard time, treat you unlike a respected and valued customer. Be aware!

In and out in less than 15 minutes. Never fails with Enterprise as I visited Phoenix and needed a…read morerental and Enterprise is located at the airport rent a car center and the process was a breeze. Great customer service that verified everything and got us going after checking in and directed us with simple directions. Down the escalator and was immediately greeted by another team member showing us which cars we may take and straight out of the airport within 15 minutes. They make getting into a car and returning a car a breeze and truly hassle free.

Very good experience renting with PHX airport Enterprise…read more Price was reasonable and I loved the well maintained Chevy Equinox AWD I rented. Both pickup and return were seamless. Happy to rent from here again.

Got an impala. Clean and rides smooth. I deliver flowers all day for camelback flower shop and…read morenever had issues with anything. My go to spot whenever I'm not driving company vehicle.

Phoenix Car rental is the biggest scam I've ever been in. These people are crooks. They gave me…read morethis old silver Impala with 300,000 miles a check engine light a tire light no airbags and warped breaks, it's so unsafe to the point I broke down on the side of the freeway, because the engine overheated. I should've drove that car until it blew the f up. I don't know how a company can give a car that dangerous out to the public and then say you broke your rental agreement, but that's fine because they didn't get any of my money.