They were there in less than 15 minutes after they were called. The driver did not need any help…read moregetting to the destination. He was as helpful as he needed to be. He explained he was required to escort me to my door. He stood there, until I was safely in my home. A very professional service, prompt and conscientious

I called after the transportation service that we'd booked canceled our pickup at the last minute…read more I explained to the owner that my husband was sitting at the airport with his wheelchair-bound father, and that we couldn't find anyone to transport him to his new home. The owner immediately got off the phone and called his driver. Within 5 minutes he called back and said he'd have his driver pick them up immediately. I can't thank Royal Express enough for the excellent service they provided after a long day of travel. We will definitely use Royal Express exclusively in the future.

I use gold standard transportation for stretcher service from my bed to my doctors office. My…read moredriver was Jesse and not I can say it was really Goldstar Service. Jesse was great professional. He took great care of me. I couldn't be more happier with the service that I got from Jesse and Goldstar. I would highly recommend them for any service they provide everything was top-notch thank you Jesse Goldstar. B Perry Gilbert,AZ

Excellent. Easy scheduling, very responsive, competitive pricing. Big shout out to my driver…read moreDavid. He took great care of me. Even the discharge nurse at my very busy surgery center was highly impressed with them in comparison to other medical transport services she's dealt with. Highest recommendation!

Excellent Service. Arrived on time. Joe was very professional and helpful. Pleasant and easy…read moregoing. Made the ride actually a very fun experience. Definitely will chose AZ Patient Transport for my next trip.

just called and had the best experience with a company I have already used. Chavilah was absolutely…read moreamazing while going over pricing structure and discussing bariatric needs, which can often be rough and embarrassing to talk about. She made the entire conversation feel comfortable and easy. I have never personally needed to call for transport before because the facilities I was in usually scheduled everything for me. However, I have had the pleasure of being transported by Matt four times now, and he is truly the nicest driver possible. He is one of the kindest and most non-judgmental people I have ever met. He always makes sure I feel safe, comfortable, and cared for, and he is always such a delight to talk to. This company provides such a great experience for disabled and bariatric patients, which is something that is not always easy to find. I am so grateful for the compassion and professionalism they show every time.

They do not incorporate technology in a meaningful way. The new AI assistant often mishears info…read moreand after verifying account info doesn't confirm caller to human representative. Despite account notes that I want tire ride to provide my transportation exclusively; dispatch continues to ignore the account notes in all caps and schedules me with veto. Agents then have to cancel and rebook entirely. Recently while on hold; after cancelling for provider assignment error; they immediately reassigned to veyo. As patients we are entitled to pick our service provider, however there is no option to select the preferred provider on the ap or when connecting human agent. When trying to change provider with Maya the AI agent, they immediately try to cancel the reservation with no option to rebook. Veyo is patinas service provider and you had 50/60 chance of driver showing up. Without a phone number they won't even show up as scheduled bc the driver cannot confirm prior to arrival. I can only hope that MYM dispatch starts reviewing account notes when scheduling and allow clients to choose provider i a practical way.

I had two hour cancer surgery procedure scheduled this morning, which I'm not able to drive for so…read moreI used MTM. NO SHOW then texting me in Chinese (I don't speak Chinese) I called 4 times Only Chinese When I called for help I was hung up on, then spoken oven and then connected to my health plan I'm sure they try hard but they failed today

Nate provides an amazing service with great care. He is very caring and i…read moreHighly recommend carepath!!

I needed a ride home from a medical procedure & my original ride fell through. I called the day…read morebefore my procedure & Nate was able to accommodate me. He was very transparent with his fees, prompt for my pickup and very professional. I highly recommend him.

Reliable, friendly, ... can't go wrong with Pete. So easy to book and fair pricing.read more

I depend on medical transportation thanks to my health insurance company. I have tried all…read moreavailable MEDTRANS companies, I have been left on curbs for hours by LYFT , given up on when the driver could not find my location on their MAPQUEST by UBER. I finally received a suggestion from a MEDTRANS representative to try a smaller company named SUNMED transportation and I now have them on my account as my primary ride! SUNMED transportation is consistently on time, the drivers are wonderful and they always call me the night before every medical appointment! SUNMED gets an easy 5 star HIGH RECOMENTATION!!! I suggest that you check them out!!!!

We needed a reliable and safe transport for a family member from a hospital to the airport who…read moreneeded a walker to get around after surgery. We called QTS the same day we needed the transport and they were readily available with a van that could accomodate a stretcher, wheelchair, AND a walker. They offered us several choices of transports at different rates. The driver was courteous and professional. He met my relative at the hospital exit door and wheeled her onto the van safely while tying down the chair with safety belts. He also carried her luggage and walker onto the van as well. Got to the airport and he transported us to the airline entry door on schedule. Will repeat with QTS in the future!

i constantly see their vans cutting and weaving through traffic, would never want my loved ones…read moreanywhere near this company

From time to time, it is necessary for me to travel round trip to Phoenix from Prescott for Medical…read moreSpecialist appts. In my notes with MTM, I have a standard request to always ride with Medride driver Daniel. Daniel always confirms the night before, and gets me to my destination on time. His driving is professional which I so much appreciate. He's focused and alert and doesn't text or engage with phone calls while driving. This means a lot to me because my past experiences with different companies & their drivers have caused me terrible exhausting anxiety when they multitask while driving. I feel safe, and that my life is in good hands on these trips with Daniel. He is friendly and kind. I value a company that enforces good habits and rules with its employees, and also appreciates requests from clients instead of acting like it's a bother or a favor. Thank you Medride!!

Great service and drivers. On time and they picked me up on time. Friendly staff. I highly…read morerecommend them

Excellent service. Everything went very smoothly. I would highly recommend. A big thank you to the…read morebusiness!

Great to work with! Very responsive and flexible. Customer service oriented. Helpful with my…read morespecific needs.