I have gotten numerous rides from MTBA and cannot say enough good things about them. They have been…read moreprompt and drivers have been knowledgeable in navigating to various locations. Often it may take 4-8 hours to reach our destination. The drivers have been friendly and in good spirits, which helps make the drive much more pleasant. However, sometimes I may be travelling with my severely Autistic son, which can be quite "challenging."  The drivers have been extremely patient and understanding; dealing with outbursts and melt-downs and sometimes having to make many stops along the way.  They have gone "above and beyond" what is expected of them. Thank you to you all!

There seems to be a disconnect in the system. Even with the new online app, it says that I would…read moreget picked up at 1:40 PM. At 1:52 nobody showed up, so I called and they told me that a driver should show up at 2:15 PM. Then I got a text saying that the driver is coming at 2:25 PM. I then called my doctor to tell them that I would be 17 minutes late. Then when I got there, the lady at the front desk said I was listed as a no show. Luckily, this is a free service for me, but was still a waste of time.

just called and had the best experience with a company I have already used. Chavilah was absolutely…read moreamazing while going over pricing structure and discussing bariatric needs, which can often be rough and embarrassing to talk about. She made the entire conversation feel comfortable and easy. I have never personally needed to call for transport before because the facilities I was in usually scheduled everything for me. However, I have had the pleasure of being transported by Matt four times now, and he is truly the nicest driver possible. He is one of the kindest and most non-judgmental people I have ever met. He always makes sure I feel safe, comfortable, and cared for, and he is always such a delight to talk to. This company provides such a great experience for disabled and bariatric patients, which is something that is not always easy to find. I am so grateful for the compassion and professionalism they show every time.

Do not use this company. They are negligent and do not care for your loved one. They walk away…read morefrom elderly people and allow them to fall out of their vans and severely hurt themselves to the point they are no longer able to care for themselves and can no longer live in their own home as they need supervision around the clock. You are warned, do not use this company if you love your parents. I would rate a zero if I could.

Excellent. Easy scheduling, very responsive, competitive pricing. Big shout out to my driver…read moreDavid. He took great care of me. Even the discharge nurse at my very busy surgery center was highly impressed with them in comparison to other medical transport services she's dealt with. Highest recommendation!

Excellent customer service! They were very responsive. I called to make an appointment and Paul…read morewas incredibly helpful. Highly recommend.

This company was the one our hospice company used to transport my dad to his respite stay. The guy…read moretried every excuse possible to not do his job. 1. He said the stretcher wouldn't be able to fit in the hallway. I told him the fire department had no issue fitting their stretcher in the hallway. 2. Then he said it wouldn't fit through the doorway. I told him both the fire department and the transport company used by the hospital had no issues fitting their stretchers in the doorway. Our doorways are the average size, so with that logic, the stretcher wouldn't be able to fit through most doorways.. 3. He complained the bed was too close to the wall and it would need to be pushed all the way to the other side of the room for the stretcher to fit. None of the other companies had to move the bed to transfer from stretcher to bed. He did not want to try move the bed until I said I would do it myself if he didn't know how to do it. 4. He said that hospice was supposed to be there to help and that he wasn't allowed to touch the patient. I had the hospice company on speaker phone at this point and they stated that was untrue. Hospice offered they could send someone out if needed but he said he would not wait around and that he only had 25 minutes to do this. Side note, he was scheduled to come at 5PM, he arrived before his schedule at 4:50PM (arriving early wasn't an issue until he put a time limit on his service. Other reviews said they were working on their transfers for hours so I don't believe he only has 25 minutes to get patients in the vehicle and to their destination.) 5. After finally getting my dad on the stretcher he did not properly secure his arms. One of my dad's arms went a little past the width of the stretcher and the guy kept trying to force the stretcher through the doorway when I finally realized my dad's arm was being squeezed between the stretcher and the door frame. My dad at this point was unconscious and ended up passing away just a few days after this happened. These were my very last moments with my dad and this guy/company treated us so horribly. Hospice apologized profusely to us for the transport companies treatment but the transport company and that transport guy never apologized.

Health lift transported my wife grandma from the hospital to her home the driver was amazing made…read moresure she was comfortable during the ride. When we arrived house, the driver was able to transfer over safely. I would say overall the experience was great! All around from staff who helped me place the order to the driver.

Nate provides an amazing service with great care. He is very caring and i…read moreHighly recommend carepath!!

I needed a ride home from a medical procedure & my original ride fell through. I called the day…read morebefore my procedure & Nate was able to accommodate me. He was very transparent with his fees, prompt for my pickup and very professional. I highly recommend him.

Great care, super friendly! The owner is a kind man who works really hard at making his customers…read morefeel special and appreciated. The drivers are kind, Courteous, clean, respectful, and friendly. If your insurance covers these guys, they are totally worth it.

We arranged transportation from the airport to a rehab center for my mom using Eric. We arrived…read moreback to Phoenix at 11 pm and Eric was there on time and used great care in moving my mom from the wheelchair to the stretcher. I would highly recommend him and his company and will use his services again if needed.

Ricky the driver was excellent, nice, and explained every step. He was so attentive to my mother…read more However, he was late. While I understand tragic weather played a factor in this, I was told he would be there between 440p and 530p. At 5:45, he was 15 minutes late. I called the office to see what was going on the woman I spoke to, I believe her name was ReAnn.', was rude. She told me at one point he was 20 minutes away then she said 5 minutes away. When I asked her which one it was, she said, " well, before I was interrupted, you asked for an estimated time. In the situation I was in I didn't need her rudeness or sarcasm. When I told her I was told between 430 and 530 and not 430 and 6 o'clock. She was rude. As I said, she was rude, but Ricky was great so when I called on Monday to let management know of the situation, I spoke to Shane. He was very nice and apologetic; however, he is not the one that should've been apologizing. In fact, the call to him should never have happened . Because of Ricky and Shane, this place gets four stars. What I use them again? Yes,,only if the transport was in town.

Scheduled 9:15am day before... my procedure ran 5 min over... go outside... no Medstar... had to…read morecall... they say 15 late...they charged $96 ... the Uber was $24... never showed up.... What a ripofff!!!!

Worst transportation company ever. When they don't show to pick you up its always your fault they…read morewere there. They never take responsibility for anything . and don't waste your time contacting a supervisor they don't shit. 2 weeks ago a csr hung up on me. Do not recommend this company

Driver texting while driving me. Went down a bumpy street on purpose ( I was hit by car so have…read morevery bad back pain). Tried to get him to pull over so I can call police. He didn't stop. And 911 put me on hold. They didn't call me back at least in Los Angels, California they call back....

They obviously care little for human life. I was driving along on Alma School road and they…read morechanged lanes abruptly in front of me and without signaling. Traveling down the road for about 8 miles, their driver was in a hurry and safety and speed limits seemed little to no consequence. They put everyone's safety at risk. Would hate to be the patient they are transporting.

What an absolute pleasure it was having Mo MedTrans take care of our transport needs!…read more After calling several companies for quotes and scheduling, Mo MedTrans was not only the best priced, but WITHOUT A DOUBT, the FRIENDLIEST and most willing to work around what we needed. Dave was a super friendly driver! He showed up at the exact minute they had promised... and that kind of attention to details is an absolute blessing when you're trying to coordinate multiple stops... So KUDOS to them for making our lives easier and less stressful! Although our transportation needs may not be long-term, we will definitely be using their services again in the near future. I absolutely 100% recommend giving this company your business. They did not let us down, and by far exceeded our expectations for friendliness and professionalism.