The world is hard for so many right now. Finding friendly, supportive, and professional customer…read moreservice is getting even harder. Not at Staples in Concord, tho: Michelle and the rest of the Concord crew make this Staples an oasis of easy in a hard world. I needed flyers for a tenant organization finished - I did what I could on my own, but needed an expert to get my project over the finish line. Michelle was super patient and kind when I told her I was paying for everything myself and generously created an order I could afford. The flyers look awesome, and I left Staples with a huge smile and the knowledge that there are a whole lot of good people still in the world, humans who share their power rather than steal yours. Thank you, Michelle - you are awesome!

This review is for the printing center!…read more I used the Printing Center to make some business cards, which in reality were cards going to be used for a best friends Celebration of Life token bags. I did the design myself on my phone. They got them done quickly and notified me right away. When I picked them up, I noticed that the printing was offset. There were two employees at the counter, one looked like a manager. I told them what happened, they jumped on it right away and was so friendly about it. It wasn't their fault, more of a computer printer error. Needless to say, they helped me re-upload my images, they insured the quality themselves on their computer, and showed me a sample before printing. They came out beautifully. I left with the new cards and nothing was a hassle. These ladies were the best!! They were so helpful and they maintained a very helpful and positive attitude. I appreciated the great experience they provided me! Thank you so much

The UPS store is in my neighborhood. I've been coming here since 2019. The service has always been…read moregood. Lately, I came here to get a DOJ background check. The staff were helpful. I didn't have to wait long. They required my drivers license and fingerprints. They forgot to give me back my drivers license, but this is a simple mistake and came back the next day to pick it up. The store is smaller than some other UPS stores I've seen. They have a limited supply of items for sell for shipping than I've seen in other stores. For Amazon packages you just have to make sure to bring a printed label or you'll get charged for print out. I think it's around $1. Also, if you bring something large back from Amazon you need it packed in a box. Get in, get out and great service this is why I will continue coming to this UPS store

Awesome service and a great staff for all your shipping and Amazon return needs. They also do…read morenotary which is fast and convenient.

Poor customer service from Camilo at FedEx. This was my first time using this type of service, so I…read morewas unfamiliar with the process. I politely asked how to proceed, and when I asked whether I needed to seal the envelope, his response was, "You have to close it," accompanied by gestures and an attitude as if I was supposed to already know. Customer service should be about helping and guiding customers, especially first-time users. Instead, I felt dismissed and unwelcome. I will not be returning to this location and would not recommend it based on my experience.

This place is way better than the Walnut Creek one! I would rather drive out here than go to the…read moreWalnut Creek location that scams you. The female rep with glasses, can't find her name on the receipts sadly, was awesome. Got me in and out of there in under 6 minutes. Will for sure being going back here!

Easiest Amazon return ever. Shout out to the worker India, who was such a pleasure to talk with…read morevery knowledgeable and was helping other team members. Highly recommend going here and asking for her for any future UPS needs

Staff did not know how to process a basic return. I know it's difficult to find competent staff at…read morewhat is likely close to minimum wage but smart high school students would be better than slow adults. And I'm not speaking about just speed.

I had a wonderful experience here! I came in to print wedding programs after struggling to format…read morethe document myself, and Shawn made the whole process easy and enjoyable! He was extremely helpful and was able to give me the exact information I needed to adjust my document. They printed 150 programs in less than a few hours. Would highly recommend!

I can't recommend Copymat Walnut Creek enough. As a paralegal at a local firm, I recently had an…read moreurgent, large-scale printing project with a fast-approaching trial deadline. On Wednesday, February 18, I reached out needing two full sets of trial documents totaling more than 5,400 pages, with everything completed before the following Monday. After calling multiple large chain print shops and being told the turnaround wasn't possible, I contacted Copymat and spoke with Shawn, the owner. Shawn and his team immediately stepped in with professionalism, clear communication, and a genuine willingness to help. They completed the entire project by Friday morning, allowing me to finalize everything by Friday afternoon and stay fully on track for trial. The quality of the work was excellent, the turnaround was incredibly fast, and the customer service truly went above and beyond. It was a huge relief during a stressful week, and I'm extremely grateful for their help. Copymat Walnut Creek absolutely saved the day for our firm, and we will definitely continue using their services. Experiences like this are exactly why supporting local small businesses matters.

Did a graduation booklet with photos and letters. Excellent advice, did a rush job with very high…read morequality. Great service !

L&D Printing printed my wedding invitation suite and did an incredible job. I had designed my own…read moreinvitations and had a very specific vision, so it was super important to me to go with a high-quality service, and they completely delivered! They were able to print on vellum paper for my vision, which turned out better than I expected. Diane and John were both lovely to work with and were great communicators throughout the process. My wedding invitations were so beautiful and I am so grateful I found this place to help bring my vision to life!

I have always received such incredible Customerservice when I bring my packages to this location…read morethe ladies are very kind and reliable.

I took items to be shipped via a FedEx corporate account and they told me they don't have access to…read morethe account so I have to pay out of pocket. Why do you even offer to be a FedEx authorized service center if you can't even bother honoring the agreement with the company you are supposed to represent? My belief is they just didn't want the business so my suggestion is if you are looking for customer service, this is not the establishment you should visit - go elsewhere! Very disappointed in the level of service, lack of quality, and no value what so ever in what they offer.

After saving used pens for years, I finally found that Staples accepts them!…read more Eric helped me out and even enrolled me so that when I bring more recyclables, I get points. They take batteries and ink cartridges as well. Easy parking and I nice store to boot!

Way overpriced! Tariffs on paper products? Go to the family…read moreowned smaller places. $20 for 4 sharpies? No thanks.

I have worked with Charlie and the Alphagraphics team in Walnut Creek for a couple of projects and…read morehad an incredible experience each time. First, they assisted in printing a custom book cover, providing exact assistance in sizing and cutting. Secondly, they assisted with printing an outdoor sign for our pool bar. I used ChatGPT to build my initial draft and they used this file to create the final product. Both projects were extremely easy with their help during the design stage and final print. And the prices were extremely reasonable both times.

Today, I went in to get one shipping label printed. I don't…read moredo well with downloading and email attachments. The lady at the front desk was helpful and patient. I will definitely be coming back for all my printing projects.

Friendly stuff,great prices,fast turn around ,no matter how small or large the order is…read more Kathie is great at computer design,she is also a great photographer,Bill is a real business owner from that "old school" where -quality comes the first- it is not just the slogan. I wish I would know about that place years ago. As a small business owner I've spent lots of my valuable time and money at Kinko's or Office Depot. for my business forms,contracts,business cards,posters,e.t.c.... Not anymore. Thanks guys!

I had some cards printed up for my business and was very disappointed in the quality as I found out…read moreafter the fact that the cards are printed using a photo copier. For the prices they charge I expected a much clearer picture as the cards looks muddled and almost waxy. The owner was apologetic but did nothing to remedy the situation. The owners wife was very rude. If you are looking for quality, go elsewhere.