I really hated this place. I'm not trying to be a smartass, but I realized after we left that they aren't actually cooking anything, which is clearly the problem.
We ordered a small amount of charcuterie to try. Personally, I wouldn't go to a place and not try their signature item. Our waiter was very strange. He literally told me to order less (I had ordered 3 meats and 2 cheeses, which at $3 to $6 each, amounted to about $20 in appetizers). He said, "well, you're not going to want sandwiches if you order all THAT. It comes with a lot of stuff."
Then he walked away, leaving us to wonder if we had even ordered, or not?
We waited about 20 minutes, and then the charcuterie arrived. It did come with a decent amount of accoutrements; bread, a few pieces of crostini, some grapes, olives and spreads, but it wasn't exactly Caligula. We still proceeded to order sandwiches, despite the waiter's clear disapproval.
The charcuterie was fine. It wasn't anything special, it wasn't anything terrible. In retrospect, I wish we had just ordered more charcuterie options.
I ordered the BLT sandwich, and my boyfriend ordered the Italiano. He asked for the sauce on the side. The description on the menu mentioned giardiniera, nothing else. My boyfriend is pretty fussy about vegetables and sauces, but he is polite at restaurants and will just remove anything he doesn't like. I tell him to order it exactly how he wants it, but he doesn't like to make extra work for the kitchen staff.
The sandwiches arrived and at first glance, I thought mine was going to be good. The sourdough bread was nicely toasted on the outside. Then; the inside. Three slices of wet, gray, limp, undercooked bacon. Tons of lettuce and two slices of tomato, one an end piece. Some sort of weird sauce that tasted like 1980's sandwich spread.
On the menu, it said garlic aioli. I would be surprised if they're really making this sauce in house, but either way, it was flavorless and bland with a weird aftertaste.
A BLT is a very specific sandwich, but whoever put this sandwich on the menu has never had a proper BLT. A BLT is all about the marriage of flavors; crispy bacon, sweet, ripe tomato, fatty, salty mayo and crisp lettuce. This sandwich had none of these things. They didn't even season the tomato. And to be honest, the bacon looked so gross, I couldn't eat it. I don't even mind undercooked bacon, it was the color that really bothered me. I'm not insinuating that it had gone bad, it's just poor execution and a lack of knowledge about holding meat. I assume that they par-cooked the bacon in the morning, and made two mistakes - 1; they didn't crisp it to order before putting it on the sandwich. 2; they must be holding it in an aluminum container. Aluminum reacts with food, oxidizing it (thus Dr. Seuss's green eggs and ham, which was a real story from the author's army days). Either way, the bacon was inedible, on sight, flavor and texture. I ate one bite of the sandwich.
Then, the Italiano. Well, if you ask for sauce on the side, they should warn you that they plan to douse the whole thing in vinegar and oil before serving it. It was so wet that when my boyfriend picked it up, liquid poured out of the side. Also, this is a charcuterie place, and you would imagine they have meat to spare for days. The sandwiches weren't cheap. Once he removed the wet veggies, the sandwich probably had a total of 3 slices of meat in it. An Italian sandwich traditionally has a myriad of different meats; proscuitto or ham, mortadello, pepperoni, salami, etc. This sandwich appeared to have just one type of meat and maybe some sort of meat spread on the other side? Just weird, and also, inedible. To add insult to injury, ha ha, another end of a tomato on his sandwich. It's not a big deal, it just shows they are being very careless with their prep; even at Subway, they don't serve you an uncored slice of tomato.
Toward the end of this ordeal, I commented that my chips (house made potato chips) were unseasoned. My boyfriend laughed and said his were way oversalted. We compared and yes, tons of salt flakes visible on his, no salt on mine. I guess they didn't toss the bowl to coat it evenly and I got the bottom portion? So weird.
That's when I had the realization that this place isn't cooking anything live, besides the chips, which explains a lot. I assume they realized they needed lunch service for a charcuterie place to survive, and so they added sandwiches, but there are no other hot appetizer or side dish options. My suggestion; please hire someone who has eaten hot food before and taste the menu items before you send them out, to save someone else a horrible lunch experience.
I don't like to leave bad reviews for food businesses because I work in the industry, but this place has a very corporate feel; lots of employees standing around, taking forever to serve two small tables. The service was mediocre at best and the entire place felt uncomfortable. read more