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Lance Plumbing Solutions

4.8 (53 reviews)
Open • 8:00 am - 5:00 pm

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Response time

50 minutes

Response rate

100%

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Pics of the valve protruding.

Hire Lance Plumbing (Carlos) at your own risk. I hired Lance Plumbing to install a shower valve for a bathroom remodel. Initially Carlos was responsive. He was very happy to explain in detail what the job entailed. Carlos gave me a reasonable price and I hired this company to do the plumbing. I provided Carlos with the tile and the valve we needed him to install. Carlos measured and stated he understood the placement of the valve needed to be flush with the existing drywall. Carlos did his measurements installed the valve, piping and the work looked good. When the tile setter began to install the tile he confirmed the valve placement would have the valve protruding about an inch. I reached out to Carlos asking him to return to address the valve. Carlos immediately stated the tile setter was at fault. I tried to explain to Carlos that the tile is flush with the existing wall and the issue is the valve placement. I asked Carlos to come by and let's discuss in person to see if theres an easy fix vs the back in forth over the phone. Carlos told me he was too busy to come by and look at the issue. I replied to Carlos please dont do this by making this a bigger issue. Carlos hung up the phone. He doesn't stand behind his work Beware!

Rust from my water heater.
erin k.

Carlos came over today from Lance plumbing. To be be frank, I was unsure because the moment I asked for a quote from several plumbing companies for my water heater that stopped working, I got some really high estimates. Same experience with my roof leak and other work. What I found most important in deciding who to go with was honesty and clear explanation of what works what was needed and why. And every time everything worked out, it came down to the character of the person which I'd like to say I can discern talking to people. The ones that are really friendly and try asking about your personal life - your kids and family and the weather/small talk, to make you try to trust them....fake. They're doing it to butter you up so you won't say no to their prices. If you're unsure, just ask yourself if the work justifies the cost and compare with others. I know I'm stating the obvious but don't get suckered. Carlos from Lance I can say with confidence is an honest and sincere guy. From quote to work, he's maintained integrity and workmanship I wish others would use as their standard. True to his explanations, there was more to what i could see. Yes, i tried youtubing that made DIY seem simple and i thought i could just replace the thermocouple or the burner myself but my unit was 15 yrs old and Carlos explained in detail why i needed to replace it. We all know things deteriorate over time and water heaters are no exception. Not only will things break down but during its course, it can adversely impact other parts of the house. Rust is one of them (see pics). I didn't know that there was so much rust in my water tank. I could only imagine it running through my house thru the pipes and faucets and into my family's digestive systems! Anyway, listen to what you're told and see if it makes sense. With Carlos, it not only made sense but it's no nonsense, very reasonable pricing (definitely better than most out there) and my water heater is now perfect.

Our stop valve was some weird size and needed replacing.  Carlos quickly replaced it and hooked up our bed equipment.
Andrew R.

We made a late Sunday request to replace a gas valve in our kitchen. Carlos quickly responded and fit us in to his schedule first thing Monday morning. He was very punctual, professional and friendly. I'm definitely keeping his number in my contacts.

Alex d.

Amazing service! Our water heater went out Saturday night. We called Carlos who responded right away and offer to replace it on Sunday morning. We discussed our options and an estimate over the phone. He brought over a new water heater and installed in a few hours. His service is careful, clean and he is knowledgeable and skilled. My highest recommendation!

75 Gal Rheem water heater

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1 month ago

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22 days ago

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3 months ago

Always prompt, fast and does a thorough job. Responds quickly and has all necessary tools to insure a complete and successful job.

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11 months ago

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5 months ago

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10 months ago

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2 years ago

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4 years ago

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3 years ago

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2 years ago

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4 years ago

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5 years ago

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2 years ago

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4 years ago

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3 years ago

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4 years ago

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4 years ago

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3 years ago

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4 years ago

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3 years ago

Scheduled an appointment to look at an installation. Never showed up and didn't bother to let me know. Unreliable.

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Carlos L.

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4 years ago

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3 years ago

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4 years ago

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5 years ago

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4 years ago

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5 years ago

Arrived on time, courteous, informative, and did job efficiently. True professional. No complaints.

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4 years ago

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3 years ago

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Ask the Community - Lance Plumbing Solutions

Review Highlights - Lance Plumbing Solutions

“Carlos came out to check a dripping toilet and patiently explained what was going on with my situation.”

Mentioned in 42 reviews

Read more highlights

Water Heaters Masters

Water Heaters Masters

(848 reviews)

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote. I received 3 quotes for this job. 2 quotes, including this one, came in around $7100. I went with a third one at around $6700 (which included an additional mixing valve) and am very happy with my decision. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given how short the duration of evaluation for this product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get. I'm not sure why my brand request was not honored, but it made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien.

Letts Plumbing - Quality workmanship is a family tradition. Letts - fix it right the first time. Big or small jobs? We are here to help.

Letts Plumbing

(811 reviews)

Incredible plumber. We just moved into a fixer-upper and there were multiple leaks we had to take…read morecare of. We evaluated around 6-7 companies, and off the recommendation of a neighbor we had Letts come out. I was a bit hesitant because you are charged for a minimum of an hour, there is no free estimate. However, in that time he shored up a leak with a temporary patch and had an estimate of how much work it would be to take care of everything, which ended up being much more reasonable than some other places we evaluated. Adam came back when he had enough open schedule to fix everything and some parts were shipped in. An incredibly nice guy, and just an incredibly fair and integrity oriented operation. All the vendors I evaluated were five stars with many reviews, but Letts was the only one that didn't feel like I was being upsold and he was just out there to help me solve my problems. Honestly can't wait to hire them again, which is an absurd thing to say about a plumber, but man what a great experience. I will rave about them to anyone who will listen.

We continue to rely on Letts Plumbing for our various needs. They installed a water cutoff valve…read morefor a refrigerator water line (whoever did the initial install didnt put one in!). They most recently removed an old water softener and installed new copper piping where the softener connections were. Oddly, the tech charged us for new copper while keeping the copper sections he removed, saying he was adding it to their collection. I get not being able to reuse the sections connected to the old valves but there was some that could have been reused, or left for our recycling. Not a huge deal, just seemed odd that he mentioned keeping it for their future use. We'll still use Letts and recommend them to friends. They're very prompt. The work is done well. And the job sites are left clean.

Lance Plumbing Solutions - plumbing - Updated October 2026

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