Great experience! They communicated clearly and quickly. Tony came and quickly and professionally…read morediagnosed the issues with my hot tub, noting a significant safety issue with the electrical which he was able to repair. He was able to take care of each of the problems within an hour and was on his way. Very friendly, communicative, professional, and reasonably priced. Highly recommend and will be using again.

We had a hot tub that sat empty and broken for 4 years! Tony was able to identify what was needed,…read moregot the parts and we are up and running within a week! It's very refreshing to work with a pro who's hard working, smart and a pleasant guy. Highly recommend Pool and Spa Doctors.

Once again, Kari from Spa Works Repair provided outstanding service for my Meridian One hot tub…read morerepair on May 5, 2026. The lower control and main circuit board had failed, and Kari was incredibly responsive throughout the entire process. He communicated promptly before the parts arrived, kept me informed along the way, and quickly scheduled the repair once parts were available. Kari also worked directly with the distributor onsite to ensure the replacement circuit board was properly installed, configured, and functioning exactly as it should. His expertise and attention to detail gave me complete confidence that the repair was done right. This is just one of many occasions where Kari has delivered exceptional customer service and high-quality workmanship. He is knowledgeable, reliable, and genuinely committed to taking care of his customers. I highly recommend Spa Works Repair to anyone looking for honest, professional, and dependable hot tub service.

Prompt and efficient with accurate and reasonable quotation for work to be done. Honest assessment…read morebased on photos of the problem leak and happy to help provide instructions plus spare part if a similar leak were to occur with my 20-year-old spa. Friendly service. Highly recommended Kari for any spa work.

After a blackout, I needed my pump reset. They came out quickly,did the job and recommended a new…read morepool cleaner, which I bought. The pool is CLEAN!! THEY ARE NOW my bi-weekly pool service and am very satisfied with their work!

After a few rocky experiences with other companies, I felt compelled to leave a review for Yael and…read moreMr Blue Pool. Yael is incredibly friendly, professional, and always proactive. I never have to wonder if the pool is being taken care of-- her crew is always on top of it. The chemical levels are dialed in, my walls are brushed down, my filters are clean, and they make sure the pump is running super smooth. I used to feel insecure about my pool when I had people over for a party, but now it's my pride and joy. With summer around the corner, margaritas by the pool all day everyday!! Come one come all. Thanks Mr BP!

I contacted Balance Pool Care after my previous pool company left my pool looking like crap! There…read morewas sand or dirt coming from somewhere and we couldn't figure it out! After a lot of trouble shooting Alex found the issue, saved the day and made my pool sparkle like never before! So happy! Highly recommend

Alex came and gave me a very competitive bid to rehab a very old and dirty pool. His team spent two…read morefull days just cleaning and prepping the pool that hadn't been used in a very long time. They added new pool equipment and painted the pool and deck. Alex fixed a few cracks and ground down the uneven pool deck. The finished product looks like a brand new pool.

We used PPP Services to do a major repair and troubleshoot on a Pentair 1250 boiler, including the…read moreresolution of several errors and mistakes from previous providers. They are very competent and experienced, service the full range of heaters through commercial systems, and are very dedicated to fixing the most gnarly problems under tight demands, and have spare parts in stock. I would recommend and hire them again!

Picture Perfect Pools does an excellent job. Always on time, polite, checks the water, filters,…read morepumps. Best pool service we've ever had.

Very unreliable and disappointing service. The guy they had coming out to service barely took care…read moreof the pool. It never looked sparkling. You could tell there was no pride in the work. They ended up quitting on the spot when I confronted them how bad the service had been. I immediately took a sample of my pool water to Leslie's to get a report and it scored 0 out of 100. Absolutely no chlorine was present. I ended up taking care of the pool myself and it had never looked this good while this company was servicing it. Horrible service.

I have been using Fredy's for pool service and maintenance since July of 2024. In that time, I…read morehave experienced missed appointments, questionable recommendations, and shoddy service. At least four scheduled visits were missed, and in two cases I was nevertheless billed, necessitating a call to the office to get everything squared away. My pool sweep was slowing down and I was told it needed a new hose. I decided to take a look and turns out it just needed a five dollar connection piece. Finally, as can be seen in the photo, important maintenance items were overlooked. My new pool service company pulled out the filters and found the nastiest muck and growth imaginable. It's disgusting that the water in our pool was being filtered through a bog.

5 stars to my sales person ED MOORE. He was knowledgeable & helpful. He was a factor in my…read morepurchase. I will start off saying that I had two unhappy experiences with their competitors. They are poor business people who I do not trust. I was treated rudely by both. I could have had their tub almost immediately but I figured if they will treat me poorly on about a $6000 purchase (they were less than Jacuzzi), what will happen after they have my money & I have a problem? Jacuzzi of course is the name brand. I can trust them. I also trust Ed Moore. We were told that due Covid supply chain issues the wait about be 10-12 months. We waited a little longer. Everyone was polite & responsive. Robert, head of the delivery crew was helpful. We bought the J-315 which is a smaller unit. That is all of the space we had. The purchase was for relaxing sore muscles & not for parties. It was $9000+ when I ordered & $13,000+ today. The manual explains a lot but doesn't explain everything. That is where ED MOORE comes in. I visited him a few times & was a question box. Everything is functioning properly. The jets hit the areas I want them to hit. I know at motels I have found some hot tubs only focus on the lower & mid back & not the shoulders.

The experience was great until something went wrong. Then, crickets…read more We were happy with the sales and installation process. However, in less than two years, the spa cover started deteriorating quickly. I don't think it's going to last through the summer. Customer service asked for a photo of the warranty tag on the cover. There is no tag and no evidence there ever was one. During several calls and emails, customer service insisted the cover manufacturer would not honor the warranty without the tag. An attorney I spoke to said this is illegal: I have the original receipt and Paradise does, of course, have a record of the sale, both of which should be enough to prove the sale. After I insisted, customer service ghosted me. I'm probably going to have to take them to small claims court.

Odd/hostile experience working with Dakota and Andrew at Sullivan…read more There was minor damage to the cover of our hot tub on a service call and instead of accountability, Dakota blamed the age of the cover. It was a strange mix of defensiveness and blame on the call itself. We had an issue with the tub draining after a power outage and Sullivan saying that was impossible unless there is a leak or crack. Ok, well if it is a leak and crack then possibly inspect those areas as a service/repair service? I'm not an expert in hot tubs. We purchased a house that had a new hot tub installed, and the continued response of the hot tub being old for the reason why the damage occurred is weird. The middle part of the cover was also ripped apart from the seams and there was minimal accountability there as well. The new Operations Manager had a weird, defensive response as pictured below. You can be the judge if this is an off response to damages in an inspection and repair. The hot tub after servicing is also still leaking. We needed to hire another local servicer to do this repair work who properly described what might be the issue BEFORE coming out to work on the hot tub.

Sullivan Waterworks usually works on hot tubs, but we have them working on our very old spa…read more Michael came last year for the 1st time and did such a good job we hired Sullivan to come yearly to empty the spa, clean it, and inspect all equipment. This year the jets would come on and then slow to a trickle. Michael was not going to leave until he got them all working correctly. He was here for over 3 hrs. and finally got them all going strong. A big shout out to Michael for his hard work and to Sullivan Waterworks for great customer service. Could not recommend them more highly.