I am deeply disappointed in how Lamborghini Austin handled my situation. I paid $10,000 to a sales representative with the understanding that this money was required to secure priority placement on the Huracán allocation list and improve my chances of receiving a car. I was later informed that this money was treated as a "bonus" to help secure the allocation, and that it did not actually go toward the vehicle itself. Whether that money was kept personally or internally, it was never applied to a car purchase as represented.
After waiting nearly a year and a half with little to no meaningful communication, I was eventually told that allocations were closed. At that point, I was only refunded $1,000 that had been applied toward the actual vehicle, while the remaining situation surrounding the original $10,000 raised serious concerns.
To make matters worse, instead of properly resolving the issue, I was then pushed toward buying two used cars as a way to "make up" for what happened. That was never the agreement. I ultimately took my business elsewhere and purchased a Ferrari instead.
This wasn't about the money -- it was about principle, transparency, and ethics. The way this was handled felt manipulative and misleading, and I would never do business with this dealership again, even if they offered me a car for free. read more