Sold me a vehicle stating it had no issues. After a month I am now faced with almost 20,000 to…read morereplace the entire engine. They will rip you off and claim they didn't know about any issues.

This place is great. Tony and Frida were insanely helpful; as was the original owner. Car buying…read morefor me is a personally stressful experience and they made it very easy, happy with my vehicle.

I live in Hawaii and needed a odd part for an old mazda.......I choose to make my life hard I…read moreguess. What a great place to have called. They got the obscure part ordered (Drip rail for a 08 soft top mx5) and on its way day of order. River (rose? It was over so quick I only got the name 2 times...5 times too few for me to remember)was the Fantastic person that helped me. I have been calling mazda dealerships all over the mainland and either they would not ship to me or my local dealership or they wanted 600 shipping (more than the price of the part which is a long piece of plastic moulding) This place was a breath of fresh air and a truly pleasant experience. I felt like I was in a parallel universe where things just went right for 10 minutes. I told them the part number, they looked it up said where do you want it and boom. 6 months of headache over hahaha I am stocked! Now back to the real world where everything goes wrong hahaha

After 10 years and 107K with my little Mazda2 (purchased at a different local dealership), it was…read morefinally time for an upgrade! I did my price/condition research via CarFax, Kelley Blue Book, and JDPower online, then made an appt to test-drive a used 2021 Mazda3 (45K miles) at Roger Beasley Central. (Before making the appt, I specifically asked a store rep online if the price were open to negotiation, since my research w' Kelley showed an average listing at thousands less than Beasley was asking. The online rep said yes.) THE GOOD PART: Once at the store, Sky was a pleasant and knowledgeable salesperson. She patiently answered all my questions (esp since I'd never driven a keyless car with apps before!) and went with me on my test drive. So far, so good... THE BAD PART: Once I'd driven the car, a "numbers guy"---I think his name was "Willie" but I'm not positive (heavy-set w' beard/cap)---came over with a couple of printouts with figures, offering me not a penny less than the initial $19.5K asking price! As mentioned, I'd already done a ton of research online, showing the "Typical Listing" price for this make/model/mileage at $17.7K, the Kelley "Fair Purchase Price" at $16.1K, and the JDPower price at $18.1K. "Willie" brushed off all of my figures, saying I must not have entered the correct mileage for the Kelley quote (which I did), and that Beasley "did not use" JDPower numbers. (Just because you don't "use" them doesn't mean JDPower doesn't have reputable numbers!) I didn't expect to get the low-end price of $16.1K, but I certainly DID expect a bit of negotiation that ended up closer to the $17.7-18.1K numbers. Especially since I was offering to pay for the entire car up-front! I've negotiated for used cars several times in past decades, and I know that the dealership always initially marks up the price and that the later agreed-upon price usually falls within the range shown by Kelley and others. But this guy offered NOTHING. He also told me that Roger Beasley had 4 dealerships in town and that I was not going to find another similar Mazda3 with them at a better price than $19.5K, since all the prices were linked---insinuating that if I really wanted a Mazda3, I'd have to deal with Roger Beasley! At this point, I informed him that PoleStar just down the street on Burnet currently has a similar Mazda3, as do other Mazda dealerships in Buda, San Antonio, etc., as do other smaller dealerships within Austin. He basically shrugged, and I left. Just curious: Did he think I was ignorant about car prices since I'm a middle-aged woman?! I find it hard to believe that he would not have negotiated the price with a man, and taken him more seriously. Needless to say, I won't be coming here again.

We're excited to leave another review for R&D Motors, Gustavo, and the entire team!…read more This is our third or fourth review, and that alone says a lot about the outstanding experience we've had. Over the past three years, my husband and I have purchased seven vehicles from Gustavo--yes, seven! Every purchase has been a positive experience, and we have always received exceptional customer service, honest guidance, and a great value. Our most recent purchase, a Range Rover, successfully passed an independent buyer's inspection with excellent results, giving us even more confidence in the quality of the vehicles they sell. If you're looking for a dealership that truly values its customers, stands behind its vehicles, and makes the buying process enjoyable, we highly recommend R&D Motors and Gustavo. They've earned our trust time and time again, and we'll continue to be loyal customers. Thank you for another outstanding experience! Kenny & Adhe

REAL interested cash-in-hand buyer experience. After spending 3 days trying to negotiate and…read moreresearching their 2002 Audi TT and learning towards the end that the audi had a full front end collision that included front, right, left, hood and quarter panel - this place wouldn't budge on an already over market price vehicle of $2500!! That's not only BS, ITS UNETHICAL. My advice do not do business here. Wish I read the reviews first, saved me some time I could have spent with a legitimate facility. Zero stars if I could.

I brought my Lexus in for her required mileage maintenance for the first time at this location. I…read moreimmediately liked my service advisor and was checked in easily. I decided to wait for my vehicle and was disappointed that I was not given an estimate of when the car would be ready. I've had other makes of cars, and those dealers always provided that. When my vehicle was ready, my advisor came to me and let me know that nothing was found, and provided the extra information I had requested at check in. I received a text that allowed me to sign my invoice, but I was also sent to the counter, where an invoice was presented, so I had that option too. Lexus has a coffee shop for customers, and here's where this review loses stars. The employee working was cold and unfriendly. She wouldn't smile. She wouldn't engage with anyone. When no customer was at the counter, she stood around, looking unhappy. When I got in line for a second time to get a refill she made me feel like I was bothering her. This is not the Lexus service I expected. On top of that, while I was in line that second time, an employee came in through the back of the café area and asked about getting food, asking about the last muffin in the case. She said he could have it and take it. So, he did. There were four of us in line. What if one of the customers in line wanted it? Overall, this is not Lexus level service.

It's been a couple of years since my last review. It seems as though some things have changed such…read moreas the Penske acquisition, and the fact that coincidentally there's lots of one star reviews in the last year or two. The complaints stem from both the sales and service aspects. You may wish to scroll through all the one star reviews so as to avoid any possible pitfalls yourself. As for me, I've not had any problems and I usually have a list of things I would like addressed upon arrival as far as maintenance goes. One thing I noticed that's new is that when you check in it's likely you'll get a call from the sales department asking if you wish to have your car appraised to sell to them (I did). To be honest, I wouldn't buy a new Lexus today with all those small four-cylinder turbo engines and the new spyware cameras that watch you driving. I love my 2010 ES 350 and I wish they still made them like this. I'd definitely buy another one. My visit consisted of a 30 point inspection, drain and fill transmission service and serpentine belt inspection. I did ask to see a sample of the tranny fluid to see how dark it was since the car comes with no dipstick, but they forgot my request. They did run into a problem with the drain plug being stripped from the previous tranny shop so they had to get one from the Toyota location which added an extra hour and a half to my wait. Altogether the inspection and trans service set me back $532. It would've been nice if the inspection included a diagnostic scan to check for any codes. Overall, everything went well, and Harold my advisor was very attentive. You'll pay a little more here than the average shop, but at least you get the right parts and fluids. I'll be back when I need something else fixed.

We decided to sell our Honda Accord Hybrid and needed George and Stephen to come to our house. They…read morewere very friendly and thorough. Stephen took time to inspect the car. We knew it wasn't in perfect shape but he pointed the issues out without making us feel bad about it. George was so nice and patient with us. We don't have a lot of experience with selling cars to dealerships and he took the time to make sure we understood everything. Just nice guys in general. We still prefer Hondas but we also prefer buying used cars. We plan to keep george in mind for our next used Honda.

If you want terrible service and lack of honesty, come get your car fix here! What started in…read moreDecember 2025 turned into a nearly six-month nightmare. My vehicle sat at this dealership for over a month during the first visit, and I received zero proactive updates from my service advisor. I had to personally track down the service manager just to get basic information. When my car was finally returned on January 28, 2026, the problem wasn't even fixed. In April, my car went into limp mode and had to go back in. New advisor, same experience -- weeks of silence, no updates, no communication. I was told it might be a transmission fluid issue, and that the ECM replaced during the prior visit may not have been the root cause. I paid for a repair that didn't fix anything. When I was told my car was ready and drove out to pick it up, it still wasn't repaired. To make matters worse, the underlying issue turned out to be a known Chevrolet service bulletin. For a repair tied to a known manufacturer defect, that is completely unacceptable. I escalated to the general manager, Jay, and while he did help get my vehicle returned, no meaningful effort was made to make this right. A verbal apology does not cover six months of poor communication, two failed service visits, and a bill that should never have been mine to pay. If you value your time, your money, or basic honesty, take your vehicle elsewhere.

Our recent purchase of a CPO Defender was AMAZING!…read more Luke D'Alessandro, our sales associate, is one of the most genuine, enthusiastic and pleasant individuals to work with when buying a car. Detailed, listening with intent and very knowledgeable about the vehicle, the buying process, the dealership reputation and customer service, really comprehensive skills and a great attitude. WOW! HIGHLY RECOMMEND!! Harrison Engelby, our sales manager, went the extra mile to support Luke with his attention to detail and helped expedite finalizing the purchase above and beyond our expectations! AMAZING!

I am writing to share my appreciation for the exceptional customer experience I recently had at…read moreSewell Land Rover North Austin. From the moment I began exploring options for my new preowned 2024 Land Rover Defender, the entire team Camille and manager Brock demonstrated a level of professionalism, attentiveness, and genuine care that exceeded my expectations. They took the time to understand my specific preferences and criteria for the vehicle, ensuring that every recommendation was tailored to my needs. Their knowledge of the Land Rover lineup, combined with their patience and explanations, made the decision making process clear, enjoyable, and stress-free. What truly stood out was the attention to detail throughout sales process and delivery experience. From initial discussions to final delivery, they maintained communication, anticipated questions before I had to ask, and made sure every step was handled efficiently. The courtesy, respect, and professionalism displayed by the staff reflected Sewell's commitment to customer satisfaction and high standards. I've owned many vehicles in my 66 yrs of life, Lexus, BMW, Cadillac And never experienced this level of professionalism at those dealerships. I'm a first time buyer from Sewell. It was your reputation that got my attention. It is rare to encounter such a personalized car-buying experience. The team at Sewell Land Rover North Austin made me feel valued as a customer and reinforced why Sewell has such a strong reputation. I would like to specifically recognize manager Brock and saleswomen Camille Majeres for their dedication, knowledge, and excellent service, which made the purchase of my Defender not just a transaction but a genuinely positive and memorable experience. Please extend my gratitude to the entire team at the Austin location. I hope that corporate leadership is aware of the outstanding work being done there it deserves recognition. I will recommend Sewell Land Rover North Austin to friends, family, and colleagues, and I look forward to continuing my relationship with Sewell in the future.

its always clean, stagf is a polite knowledgeable and outgoing. there are almost always loaners…read moreavailable. Waiting area is nicer ambiance than most restaurants. I give this place a perdect score and I dont hive if lightly. Everytime i have been here over past years, every staff is polite and knowledgeable and the facility is clean and welcoming.

$1700 for a new starting battery for my 992S! Dead battery…read moreafter having car sit for the winter and wouldn't hold a charge. Four calls into Porsche to finally be able to reach a service advisor who wasn't very helpful. I purchased same AGM battery from Costco for $179 and it was a very easy install. Why wasn't my battery under warranty? Crazy to me that a battery would die after 24 months. More crazy that Porsche wanted $1700 to replace it. Amazing car but nightmare service department. I will never take it to the dealer again.

We have used Blake and Mid Tex several times and they are amazing! Super honest and fair, they…read morealways go out of their way to make sure we understand our options and deliver on exactly what they promise!

Do not buy cars from this place. I did and the car broke down after I paid it off. The head gaskets…read moreto the engine broke and come to find out this agency used JB Wells on the head gaskets and glued it back on the motor. The mechanic I took my vehicle has do do alot of repairs because this agency lied to me and told me I was getting a good vehicle.. They are a bunch of liars, well he is a dang liar. NOT HAPPY!!!!