Great job on checking my car. Quick and easy! Winn does a…read moregreat job making sure every customer is attended to. Thanks!

Winn and his team work on my Cadillac, jeep, all my trucks, Lexus suv…read more Always limps in and runs out. Great advice on buying used vehicles. Great work that's guaranteed. Very timely. Good prices.

Eddie Haddad over at the dealership was able to locate me a great deal on a 2026 Ford Ranger,…read morelocate the right model with the features desired and provide me with a variety of lease or purchase options. I never had to step foot in the dealership. The paper work was sent over digitally and the vehicle was exactly what I was looking for. We ended up purchasing as the dealership was running a very affordable 0% interest for 3 years.

My husband bought a truck from Tom Bobb at Leif Johnson Ford. He had been visiting with several…read moreFord dealers and just honestly got the "ick" from many of them. They were pushy and one even played the keep the keys in the back on the trade in game with him...that didn't go over well. With Tom and everyone at Leif Johnson, there were no games, no nonsense. My husband had multiple LONG conversations with Tom and Tom was never annoyed, never impatient. He took time to explain many options about various trucks and leasing versus buying. He said this is by far the best experience getting into a new truck that he has had ever and fully expects he will be going back. My husband wanted me to note, he's 65 and bought probably 15 vehicles in his life and this was by far the best interaction!

The best, most-honest and dependable place in town. They know how to fix just about anything…read more Always greet you with a smile. Incredible work ethic. Deeply kind, generous and lovely people. I would never think about going anywhere else. Would give them 100 stars if I could.

I started taking my car to Uptown in 2020. Every experience has been the best. Two years ago I left…read morea 5 star Google review along with maybe 100+ other people who, over several years, also left outstanding reviews. I noticed recently that all those reviews had been removed!?!? By Google? Not fair! I want my review put back. Trustworthy mechanics! And good people!

This is the third vehicle I've purchased from Apple Sport Imports, and once again, the experience…read morewas outstanding. Back in 2010, I wrote, "To be honest, I would rather have a tooth pulled than deal with a used car salesman." Well, at Apple, there is no tooth pulling! There's no high-pressure sales approach here. Every vehicle on their lot is high-end, clean, and mechanically sound. They offer fair trade-in values, include a free drivetrain warranty, and provide a very reasonably priced extended warranty plan. Best of all, they don't tack on any of those unnecessary add-ons you often see at other dealerships. On this most recent visit, I worked with Corey (sales) and Mike (sales manager), and it was by far the easiest car-buying experience I've ever had. I received a very fair offer for my trade-in and even secured a loan rate better than what my credit union offered, which surprised me. Bailey (finance) made the paperwork process smooth and stress-free, and she offered an extended warranty at a price I felt was more than fair. Pro tip: Check out their inventory, but be aware it tends to move quickly, so contact them online to verify that the new-to-you vehicle is still available.

Typically I've always taken my car to BMW for services the few years I've had it. A friend of mine…read morewho has the same car, a 2019 BMW 330i started bringing hers here to Apple Imports about 2 years ago. She's always paid a fraction of the cost I pay for services at BMW, and yet she's never had any problems with her car. After taking my car two BMW for a new battery and they recommended 2 services that was roughly $3700 and also told me that although due to changing the battery I needed to get it programmed and that it would cost an additional $550. And advised me that I can pay it and they could do it but it could cause a bigger problem that would cost me $3500 if so. I told them just change the battery and took it straight to Apple Imports. I don't want to butcher the service guy name it's Aaron or Erin. But he's a genius! He knew exactly who I was every time i called, kept me updated on everything that they did, and even figured out the programming that BMW apparently screwed up! And didn't charge me anything additional! His genuine care to get my car fixed was amazing to me! I highly recommend this place to anyone. I haven't had any interaction with anyone else other than Aaron/Erin, but I can say he's awesome! And his customer service is phenomenal! You really don't get good customer service all the time in the car service industry.

I'm very disappointed with my experience at European Motorworks. I brought my Range Rover in…read morebecause I was hearing a clicking sound when turning and wanted the vehicle properly diagnosed. I was told that I needed a new transfer case and an airbag sensor, which was going to cost me around $4,600. What concerned me was that another shop I had visited previously had never mentioned either of these issues. European Motorworks also changed the labor price more than once and was preparing to order a transfer case that was not the correct one for my vehicle. Installing the wrong part could have caused serious problems. There were also issues with the condition of my vehicle after it was worked on. The plastic clips on my passenger seat cover were broken, and I was told another shop had done it, even though European Motorworks was the only shop that had worked on that seat regarding the airbag sensor. My undersplash guard was also left off, and some of the bolts were missing. I had to return the next day just to get the guard back. Because I was uncomfortable with the diagnosis, I took my Range Rover to Luxury Auto Body Shop and worked with Tom. He was amazing and took the time to perform a full diagnostic and test the transfer case. They found that there was nothing wrong with the transfer case that required replacement. It only needed to be drained and refilled with the proper fluid. They also found that the airbag issue simply needed to be put back where it was supposed to be. Instead of spending approximately $4,600 on repairs that were not necessary, Tom was able to resolve the issues for $960, saving me around $3,600. He even tried to repair the passenger seat plastic cover that had been damaged. I'm sharing my experience because I believe customers should get a proper diagnosis and a clear explanation before agreeing to expensive repairs. I would strongly recommend getting a second opinion, especially when you're being quoted thousands of dollars for major repairs.

I just moved to Austin & had major suspension issues with my BMW X5. I didnt know anyone & as a…read moresingle woman I didn't want to be taken advantage of. A colleague recommended European Motorwerks. I called & Russell was amazing! I brought in the car & in the same day he identified the issue & did a full diagnostic (at my request). He called giving me options on how i wanted to handle the suspension issue vs. telling me I had to replace everything. He provided me a detailed cost breakdown too. He ordered the parts & had my car ready the next day! The price was extremely reasonable and even came in slightly below the estimate. Russell was fair, honest & communicated every step of the way. I will be coming here for everything I need for my car! Thanks to Russell & the entire team at European Motorwerks!

Several friends highly recommended Luu Auto Repair, and after my own experiences, I understand why…read more He is straightforward, considerate, and honest about what truly needs to be done. On a previous visit, I asked whether my tires needed to be replaced, and he told me they did not. This time, I brought my car in because the A/C was not cooling properly. He recharged the system, added leak detection dye, and explained that I could return for a free leak check if the cooling weakened again. Although his schedule only allowed time for the A/C service that day, he still made an effort to address my additional questions. He also checked whether I was due for an oil change and told me it was not needed yet. In my experience, he never recommends unnecessary repairs or services. His honesty, practical approach, and efficient service have earned my trust. Highly recommended!

Long story short, Be aware of how they calculate your "estimate"...it's not for the actual time of…read morework put into your car...its based on arbitrary time calculated by a software program. They are honest...but they are honest about how they are going to overcharge you for work. In this economy, it isn't right. I recently brought my 2019 Buick Encore here for an electrical issue with the cooling fan and relay. The owner was polite and responsive, which I appreciated. The hourly rate of $110 is fair and standard, but what I can't overlook is how the shop calculates time and parts costs. The estimate showed over 2.5 hours of labor for a job that takes about 30-60 minutes to complete. When I asked for clarification, the owner said their pricing comes from a software called PRODEMAND, which sets "national standard" labor times. That may sound official, but it doesn't reflect how long the work actually takes. It's a flat-rate billing system that inflates labor on simpler jobs. In other words, you're paying based on software, not the real effort or time spent on your car. The parts markup was also steep. I was told that I needed a new relay sensor and that the cooling fan ***RESISTOR*** was the problem in my quote notes. But I kept reading and on the list below the notes he quoted me the cost for both a relay sensor fuse (way over the market price) as well as a FULL COOLING FAN/ ASSEMBLY ***way*** over the market price. Not simply a resistor. What? Let me rephrase: A relay sensor/fuse that costs $15-$20 at retail price was quoted to me at $42.82 by this shop, and when I asked for transparency on the "local cost," I never got a clear answer. Likewise, I was told the sole cooling fan resistor part couldn't be replaced separately and that I would have to buy a ***full brand new fan unit*** even though RESISTOR replacements (only) for this model clearly exist. When I asked why? That's a shop policy, he says. I even TRIED TO NEGOTIATE a lower price by offering to BUY THE PARTS MYSELF, but he was unwilling. Here was his response to my questions: "To answer your question, 1. Any part you search online will always be cheaper than the local cost. The price you are quoted is the local cost plus shop mark up. 2. The resistor has failed, and the resistor is connected to the fan motor. We will not be able to use your parts. -Every shop works differently, in regards to replacing parts. For us to do this job we would replace the full fan assembly. We cannot replace the resistor independently. 3. We charge $110 per hour and the calculated rate is based on PRODEMAND which is a national software estimating guide. 4. Replacing only the relay will not fix the problem. You have two separate issues. Thanks," I'm not saying they're dishonest; I believe they follow their own internal system. But customers should know how those estimates are built, especially when money is tight and car repairs are essential for work and daily life. I would search for a different mechanic if I were you. However, If you go here, ask for the PRODEMAND labor hours up front, ask for the part's pre-markup price up front, and confirm whether a part is truly unserviceable or just replaced by policy. The transparency matters...because without asking, you'll pay more than the repair actually costs. I don't like it one bit. You shouldn't either. Good luck.

Coordinated towing my car, buying tire, and installing the repaired tire. First class service,…read morevery responsive, and excellent value. High recommendation for David at Universal Motors!

Yes, believe it, another awesome 5 star experience with Universal Motors. I know it sounds quirky…read more- - I mean, how can anyone consistently exceed customer expectations every single time? Universal can, let me show you. Aside from "Katrina" (my '01 Silver Bullet) I also own an '88 Toyota Supra Turbo named "Black Beauty". I bought her used in '99 from my BFF after college graduation and moved her down to the TX heat from MI. If Paris Hilton ever had the privilege to ride in Black Beauty she'd definitely say "That's Hot". Fast forward a few years, I started having engine problems - when I used the A/C the engine would overheat w/in 20 min, that's not good because now you're talking about something serious. I eventually got used to driving w/ the windows open and no A/C (yes, sweating like a pig). None of my friends wanted to ride w/ me in Black Beauty, we soon became loners, and we both took it personally. Like Paris says: "That's Hot". I did a lot of online research to diagnose the issue. Years ago before I discovered Universal Motors I took her to another local shop who directed me to take the expensive route: replace a bunch of parts and see what happens. So I paid them to overhaul my A/C, install new radiator, hoses, and thermometer. The result: no change, the engine still overheats with the A/C on. So after spending $2,500+ I got really upset at them and ranted: "WTF is wrong w/ my car?!?!". Their response: "I don't know". My response: "You suck!!". Paris would say: "That's Not Hot". I eventually upgraded and bought "Katrina", then let Black Beauty sit idle for a very long time, not sure what I would ever do with her. I thought about selling her, but the engine issue is a risk to any new owner, and I wouldn't get that much for her. Not to mention, we are also emotionally attached. Yeah Paris, we're hot. Fast Forward 4 years, enter Universal Motors. After several consistently great experiences w/ David Chong for my Lexus I finally dropped BB off and told him my sappy story. He spent 5 min looking over the engine and tinkering w/ it and immediately finds the root cause: "you have a bad clutch fan, that's about $85". What?!?! Are you sure?!? "Yes, I'm very sure, but let me do a more thorough check just to be safe. David did an extensive engine diagnosis and it turns out he was dead on - a new clutch fan fixed my engine overheating problem. I was shocked at how quickly Mr. Chong was able to correctly and accurately diagnose the problem, and all I could think about was how I wished I had found him sooner, but then again it's better late than never. He took good care of Black Beauty, spent a lot of time on her, and also repaired a few other minor issues. Now she runs like a young black thoroughbred like she used to, beatin' the hell outta Mustang Cobras and any Rice Burner who crosses our path. Our next project: a new coat of paint. Forget Paris Hilton, Black Beauty hearts Universal Motors.

All I have to say is WOW!! These guys did an amazing job touching up my motorcycle. Was able to get…read moreit in and out within 8 hours. I'll be back with my other bikes and car. Thanks, Rudy and team!! Some pics are included to see the before and after.

great place very honest owner and great work. no hidden fees they tell it how it is. truly a hidden…read moreold Austin attitude and great value. 6 stars