I had my car inspected and a bunch of items came up so I came to Auto Zone where Luis was able to…read morehelp me pick all the items I needed to do the things and save a TON of money. From coolant to air filters, I was able to get all the things I needed and Luis gave me the confidence that I could do it all by myself!!! Thanks Auto Zone for having such great customer service!!!

Always enjoy reviewing service type spots and not just restaurants, and AutoZone on Burnet Road is…read morea good one. I stopped in just for car detailing supplies, and they had all the cleaners, microfiber towels, and interior products I needed in stock. Staff was friendly, helpful, and knew exactly where everything was, which made it quick and easy. Great place to stock up and keep your ride looking sharp.

Wow! Talk about great service. I went to O'Reilly because my car battery died. Branch manager…read moreIsidro was super helpful and kind. He's very easy to talk to and took great care of my car. He even cleaned my battery terminal connectors which were acidic. It's super rare to find this type of quality service in the automative industry. 10/10 cars

Once again, I had an incredible experience here…read more They are usually staffed with just two individuals but a few years ago I remember there being three. That's alright, the customer service was just as good. Sid checked me out as I bought lightbulbs for my vehicle as all of them had burned out. I straight up told him I didn't know how to install them. He said he would assist me -- and that he did. Not only did he install 5 bulbs but he even went back and forth inside the store to get the right tools to undo my light fixtures. Otherwise, prices are high. I don't care...this customer service is awesome. Chris was even a big help for other customers.

bought an alternator for my Honda Great Service! Amazing…read morePrices! They were able to consult me and direct to what I needed to purchase! I would have been lost without their help!

DO NOT PURCHASE FROM THIS COMPANY!! I have been in the business for over 30 years and this is, by…read morefar, the worst parts place around. Sold me a rear differential assembly and sent a corroded, worn out rear end. The pinion has side play and the ring and pinion have .020in end play. Completely useless part... And now I'm stuck with a part, that cost me 1050.00 and they won't refund my money. Complete scam! It's too bad we have to filter through these dishonest companies today...the job is hard enough..

Stopped by to grab a screw extractor and had no idea how it worked. Parts guy found perfect size…read moreand showed me how to finish my project on the jeep. So nice and helpful. Part was only 9$ and could be happier. These guys know cars !

Don't ever come to this location. They will screw you over just to try and make a sale. Went in to…read morepick up a battery that was bought online. Guy said he'd install it since they offer the service for free. Before the new battery the battery was dying on us and was supposed to be replaced long ago. The new one would not start unless he jumped it. Tried to start it again with just the battery, still wouldn't start. We went back in to receive a core refund for our old one. Went back out and we got a jump to go home. Mid backing up the car completely turned off on us. Came back out and gave us a jump. Hooked up the machine and told us we'd need a new alternator. He tried to sell us one inside but I told him our mechanic replaced the part not even 6 months ago and it was under warranty. He asked if I trusted my mechanic and I said yes. We left. He told us we'd have to drive back through small streets with our headlights off since the lights drain the battery so much. We drove it home and it was already dark. Had my mechanic come out and he said someone tampered with the alternator and he showed me, it looked like it had been smashed in and some pieces had been broken off. You could also see greasy fingerprints all around it. He then showed me that the battery was not even properly connected. Said he wouldn't be surprised if the battery gave out a few months later from being put in improperly and driving it that way. He fixed the battery connection and replaced the alternator that was still under warranty for no charge. Never trusting another O'Reillys again. Shady people.

Came in stressed, looking for a vehicle quick at a good rate. David helped me find the right car…read morequick, got me an amazing deal on my trade in, & an amazing price on the car I wanted. Carlos was amazing as well, got me an amazing rate and payment, exactly what I needed. 10/10 service. If you're looking to buy a car, go to David Villanueva! Came in stressed and anxious, left feeling relieved and super happy. Thank you guys!

I used to have a lot of trust in First Texas Honda, but my most recent service experience was very…read moredisappointing. My 2018 Honda Accord was diagnosed with a failed turbocharger, and service advisor Aidan Carlson told me that even with my warranty coverage, I would still owe nearly $800 out of pocket. What concerned me was that he began discussing potential out-of-pocket costs before the warranty company had fully reviewed the claim and repeatedly stated that the warranty would only cover the turbo repair. When I contacted the warranty company directly, I learned that additional charges had not been properly itemized and that labor costs exceeded what the warranty company was willing to pay. After I asked Aidan to provide more detailed information to the warranty company, the claim was re-evaluated and approved. Miraculously, my estimated out-of-pocket cost dropped from nearly $800 to $0. The most frustrating part was feeling like I had to do my own research and advocate for myself to get an accurate answer. Had I simply accepted what I was originally told, I likely would have paid hundreds of dollars unnecessarily. Whether this was poor communication, lack of attention to detail, or something else, it left me questioning the transparency of the process. I appreciate that the repair was ultimately covered, but this experience significantly damaged my trust in First Texas Honda's service department.

Came here for a radiator and a lower hose. The lower hose (by Dayco) is a very poor fit. The…read moreradiator (a tough to find in stock item for an older car) was someone's core they returned. Apparently someone didn't do their job very thoroughly. Of course I drove all the way back across town before opening the box. This store blew half my day. They also had a bunch of sales posted on Lucas products that wouldn't actually ring up correctly. Seems like a bait and switch, TBH. Better yet, the only BOGO Lucas product that did ring up correctly (fuel treatment) had a loose top and completely emptied in the floor of my SUV. If I could give zero or negative stars, I would.

jude was helpful and courteous. Helped me with all my car issues and sent me over to a local…read moremechanic to get the rest of the issues resolved in a timely manner.

As always quick and easy service. I don't need to go there much but I have always come away happy…read more They know their stuff and freely share advice.

I came here about a week ago! i had the pleasure of meeting the Assistant Manager for this location…read morewhich he was very helpful!! Besides him solving my car problem he went out of his way to make sure I got the best deal and explained what the issue was. I'm very pleased with this young man! I will be coming here again! thank you !

Thank you Ken for helping us out with our car! Ken was so…read morehelpful and empathetic. Gave us a couple different options! 10/10 recommend. Thank you!

Dangerously dumb. They didn't attach my skid plate back properly after an oil change and leak…read morecheck. Had it fallen off my truck while driving down the highway someone could have gotten hurt. Thankfully it held on while dragging from the bottom of my truck to a safe spot where I could remove it. I can't recommend this place.

After getting estimates from a few different body shops, I ended up going with Nova Body Shop and…read moreI'm really glad I did. From the very beginning, they treated me like a person instead of just another insurance claim or dumb girl walking into a car shop. One thing that immediately stood out was that they actually asked me, "How perfect do you want this to look?" That might sound like a small question, but it wasn't. They took the time to explain my options instead of automatically pushing the most expensive repair possible, which I really appreciated. I have a 2015 and so it doesn't need to look fresh off the lot. Their estimate also came in **significantly** lower than another shop I visited, but at no point did it feel like they were cutting corners. The repair quality was excellent, and my Mazda looks fantastic again. What really earned this review, though, was the top notch customer service. When they noticed my Mazda emblem had cracked, they replaced it for me. During the conversation I jokingly mentioned making it pink... and they actually custom did it. It's such a fun little personal touch that makes me smile every time I walk up to my car. Most body shops fix your vehicle and send you on your way. Nova managed to fix my car and make the experience pain free and memorable. Nobody wants to spend $$$ on body work, but if you have to, it's nice knowing you're working with people who are honest, communicate well, and genuinely care about their customers. Hopefully I won't need another body shop anytime soon... but if I do, Nova will absolutely be my first call.

Are you kidding me! I wanted to make sure I went to three places to get a quote first place said…read more$17003rd Pl. said $1300 and then this that i'm gonna go to I wanted to make sure try three places. I'm so glad I went! When I pulled in, he told me to pull in front of the garage and his older man comes out and just starts working on my car! I didn't even send them any photos or anything! They fixed it for free! Zero dollars! Who does that! I tried to give them a good tip and they wouldn't even accept it. These are the people that deserve it most! They just genuinely wanted to help. They will have all of my business and all my family's business moving forward! Plus, besides losing all that money I don't have to worry about sending in my car for over a week! Took them about seven minutes! I'm wildly grateful! They made my week!