This is no longer at the address. It's all office space, no laundry. Not at this location. No…read morelaundrymat here. I have to type 85 characters to tell you it's not here.

We were staying at Lakeway Resort & Spa and ran out of clean clothes. Lakeway Laundry Valet to the…read morerescue! They picked it up right away and got it back to us, clean and shrink-wrapped, within a matter of hours. Costs just a little more than going to a laundromat and doing it yourself, but so much more convenient. WAY cheaper than the usual hotel dry cleaning service.

This place was disgusting! The machines are dirty and $5 to wash and you need quarters for the…read moremachine. The dryers are $2 for 15 minutes, they have games to play for cash. A guy came up to my car and ask to sell me a clock so he could play the machines. The washers are caked with soap and softener like they have never been cleaned. I don't know how they received a 4 rating. Please think before you go there.

Excellent service and equipment…read more I definitely recommend as everything worked and there was someone there to make sure your experience was flawless.

I was searching online for a fluff and fold laundry service for a short term rental…read moreproperty that I help my daughter manage, ideally one that did pick up and delivery. When I went on The Laundry Spot's website I saw that they offered this service so figured I'd give them a try. I had a few questions so I called the number listed on the home page of the website, and the woman who answered referred me to another number for the pick up and delivery service which turned out is also listed if you click on the "delivery" link. I got an answering service and left my contact info and within minutes, James the owner called back and answered my questions and walked me through the process of setting up an account so that I could do the online scheduling myself. There were 3 convenient windows of times to select from for both pick up and delivery so I scheduled pick up between 8am-11am on Tuesday and delivery during that same timeframe the next day. I got a text a minute or so prior to them arriving both times and they were both within the scheduled timeframes. Since the home was unoccupied those days, I was able to text them the temporary door code I set up remotely and allow them to pick up and drop off inside in the entry way. The laundry consisted of two full sets of bedding, several towels dish towels, etc. All came back perfectly clean and nicely folded. Online I was able to select the type of soap (or even provide my own if desired), optional softeners, and add any specific instructions such as cold water, gentle cycle etc. I am so thrilled to have found this service! Since I'm a big fan of USEFUL technology, I'm very happy that I can do all of the scheduling from my smart phone, including paying the invoice. I was initially apprehensive about providing my credit card info and wanted to be sure the info was encrypted and secure. The owner, James, patiently explained to me that he's partnered with a few different technology platforms in order to make it possible to do all of this online, so it's all very secure and tested. One thing to note: because of the way the various platforms are linked, you see different URLs when you schedule versus looking at your account versus payment, but after it's set up it's a piece of cake. And best of all, the laundry comes back beautifully clean and nicely folded without me having to do a thing (I have back problems) so this is a wonderful solution for me. And the pricing is incredibly reasonable. I highly recommend trying this laundry service and supporting a great local Austin business!

I do not like reporting this, but the new turnover of ownership is stealing. The service new…read moredigital card system used is charging 50 cents for 9 mins and the actual card reader says 25 cents for 10 mins. this has been going on for several weeks without correction. I have been going here for 3yrs sad to say with the change. I see it's only about money not about service & integrity. Thanks for the transparency. I will not be back.

Great place, great staff! I originally planned on going there just a couple of times until we…read morepurchased a new washer and dryer for our remodeled home out in the country we had just moved into. But, in those two trips I thought why in the world would I wash clothes any other way now? With a huge king blanket, sheets, lots of clothes and towels each week it takes about 2 to 2.5 hours there of washing, drying and folding as opposed to....,probably 8 to 9 hours of being stuck at home over the weekend waiting on the one washer and dryer to finish. Not only that, but most of the time we're in a drought situation and with a well, we have to be more conservative with water use. It has now been over two years that I've been going there. Depending on which day I'm there I can always count on seeing the same really sweet and helpful people. It's easy to go in, load the card given to you with $ and start washing. Love the oversized washers and dryers available too.

Came here since my washer was out-of-order…read more I almost forgot how convenient it was to use multiple washers and dryers at the same time. The staff was very friendly and helpful

Great employees, super helpful and professional. Good prices on cloths cleaning and alterations.read more

Super expensive for no reason, didn't ever wash the clothes properly, had stains on pants that cam…read moreoff with a wet cloth... if I'm paying $8-$9 a piece I shouldn't have to wipe the cleans clothes cause theirs a dirty spot still. I wouldn't recommend

Absolutely thrilled with the results from our move out clean with Katrina and Johnathan. Truly, the…read moremove out clean was indeed a deep clean that was woefully overdue for our ~2k sq ft home. Their thoroughness and attention to detail from communication, planning and expectation setting to the outcome of the clean is appreciated beyond words. Moves are inherently stressful - we were so glad to have worked with ACS to alleviate the concerns and efforts of cleaning. Katrina and Johnathan's results were significantly better in quality than I would have ever been able to do on my own.

Great husband and wife local business. Hard working and did a great job with our move out clean. It…read morewas a long day for them, but they worked hard, paid attention to all the needed details. We'd been in the house for 12 years. So there was a lot to do. And they got it done. Job well done, and if you're looking for a thorough and detailed cleaning, I highly recommend them. I believe they do numerous other types of cleaning jobs as well.

We consistently have clothing articles missing for weeks, incorrect items (NOT OURS) delivered to…read moreus and other items charged to us that a) aren't ours and b) aren't in the delivery. We have complained at least 4 times over the last 12 months and nothing changes. Their business model of off site cleaning and delivery DOES NOT WORK.

We've been customers for about a decade, and happy with the service provided. Since the move to the…read morenew location however, service and employee attitude has plummeted. Despite taking and picking up clothes frequently, a few shirts somehow were never given back to us for well over a year. When an employee finally realized they had the shirts, somehow they blamed us for their oversight. Worse, two of the shirts were soiled on the collars, and not the kind of soil that would come from wearing them. The employee there at the time, and young man. was very argumentative and took no responsibility for these issues, saying the shirts were dusty from being there for so long (again their fault). We were again charged for the two shirts to be cleaned (again) that were soiled while they were at the cleaners. Despite the geographical convenience of this location, we are done with them. An overhaul of employees and customer service training is clearly in order for this location. To Steiner Cleaners: it's okay to make a mistake from time to time, just take accountability for it when you do.

Well, look at me doing laundry on a regular basis/not waiting til I've run out of socks and…read moreundies!! Still loving LaundroLab. It seems the cat is out of the bag/this "hidden" gem is no longer hidden...when I started coming here several months ago, they had a promotion of 50% off Thursday mornings 7am-12p. It reduced to 25% off on Thursday mornings the last two times I was here, and now, today 4/23/26, the promotion is no longer. I'm glad this locally owned biz is doing well! The machines, the clean space and the ample folding stations sell themselves...you couldn't convince me that there is a better laundromat in Austin!

Great place if your washer/dryer is on the fritz…read more It's a laundromat so it's not going to be exciting, but it's: Reasonably priced, has good equipment, no bad vibes, feels safe, places for kids if you have them with you, cash and card options, and free WiFi. Just don't come hungry, because the vending machines are way way WAY overpriced. Like predatory levels of overpriced on some items, several dollars for a tiny bag of chips that would cost $0.50-$1.50 at a grocery store or convenience store is sold for up to $5.00 sometimes. Not sure if this if the owner's doing or if they are renting that space to a vending vendor, but it's really off-putting in a world filled with shrinflation and ever-present corporate corruption.