Great employees, super helpful and professional. Good prices on cloths cleaning and alterations.read more

Super expensive for no reason, didn't ever wash the clothes properly, had stains on pants that cam…read moreoff with a wet cloth... if I'm paying $8-$9 a piece I shouldn't have to wipe the cleans clothes cause theirs a dirty spot still. I wouldn't recommend

Great place, great staff! I originally planned on going there just a couple of times until we…read morepurchased a new washer and dryer for our remodeled home out in the country we had just moved into. But, in those two trips I thought why in the world would I wash clothes any other way now? With a huge king blanket, sheets, lots of clothes and towels each week it takes about 2 to 2.5 hours there of washing, drying and folding as opposed to....,probably 8 to 9 hours of being stuck at home over the weekend waiting on the one washer and dryer to finish. Not only that, but most of the time we're in a drought situation and with a well, we have to be more conservative with water use. It has now been over two years that I've been going there. Depending on which day I'm there I can always count on seeing the same really sweet and helpful people. It's easy to go in, load the card given to you with $ and start washing. Love the oversized washers and dryers available too.

Came here since my washer was out-of-order…read more I almost forgot how convenient it was to use multiple washers and dryers at the same time. The staff was very friendly and helpful

I was searching online for a fluff and fold laundry service for a short term rental…read moreproperty that I help my daughter manage, ideally one that did pick up and delivery. When I went on The Laundry Spot's website I saw that they offered this service so figured I'd give them a try. I had a few questions so I called the number listed on the home page of the website, and the woman who answered referred me to another number for the pick up and delivery service which turned out is also listed if you click on the "delivery" link. I got an answering service and left my contact info and within minutes, James the owner called back and answered my questions and walked me through the process of setting up an account so that I could do the online scheduling myself. There were 3 convenient windows of times to select from for both pick up and delivery so I scheduled pick up between 8am-11am on Tuesday and delivery during that same timeframe the next day. I got a text a minute or so prior to them arriving both times and they were both within the scheduled timeframes. Since the home was unoccupied those days, I was able to text them the temporary door code I set up remotely and allow them to pick up and drop off inside in the entry way. The laundry consisted of two full sets of bedding, several towels dish towels, etc. All came back perfectly clean and nicely folded. Online I was able to select the type of soap (or even provide my own if desired), optional softeners, and add any specific instructions such as cold water, gentle cycle etc. I am so thrilled to have found this service! Since I'm a big fan of USEFUL technology, I'm very happy that I can do all of the scheduling from my smart phone, including paying the invoice. I was initially apprehensive about providing my credit card info and wanted to be sure the info was encrypted and secure. The owner, James, patiently explained to me that he's partnered with a few different technology platforms in order to make it possible to do all of this online, so it's all very secure and tested. One thing to note: because of the way the various platforms are linked, you see different URLs when you schedule versus looking at your account versus payment, but after it's set up it's a piece of cake. And best of all, the laundry comes back beautifully clean and nicely folded without me having to do a thing (I have back problems) so this is a wonderful solution for me. And the pricing is incredibly reasonable. I highly recommend trying this laundry service and supporting a great local Austin business!

I do not like reporting this, but the new turnover of ownership is stealing. The service new…read moredigital card system used is charging 50 cents for 9 mins and the actual card reader says 25 cents for 10 mins. this has been going on for several weeks without correction. I have been going here for 3yrs sad to say with the change. I see it's only about money not about service & integrity. Thanks for the transparency. I will not be back.

This place was disgusting! The machines are dirty and $5 to wash and you need quarters for the…read moremachine. The dryers are $2 for 15 minutes, they have games to play for cash. A guy came up to my car and ask to sell me a clock so he could play the machines. The washers are caked with soap and softener like they have never been cleaned. I don't know how they received a 4 rating. Please think before you go there.

Excellent service and equipment…read more I definitely recommend as everything worked and there was someone there to make sure your experience was flawless.

Horrible place. Do not bring anything in here that you care about. I have been bringing my dry…read morecleaning in for almost 2 years and about a month ago, brought in a pair of my husband's Ralph Lauren shorts for the zipper to be replaced. They lost the shorts and have been giving me the runaround for over a month. They keep saying they're checking at the plant or checking at the seamstress location, etc., etc. but then they never find them and never make good on it. I spoke to the manager today (Kevin) and he was incredibly rude and implied that I am lying about the shorts being Ralph Lauren and that he's not paying me for the shorts. He said he'd look around some more "when he gets around to it." Just awful treatment of a customer who has been using his business for years. Horrible place. I am reporting them to Lakeway Police Dept tomorrow for theft. Do not patronize this business. They are perhaps the worst company I have ever dealt with.

I have no problem with this place. I've never had a problem with getting Items back exactly like I…read morewanted them. Lady at the front desk is reliable she's always there it's open on time it closes on time. I would recommend this business.

sent several pairs of jeans to be hemmed, and clearly marked at what lenght, however, when I…read morereceived them they were longer and didn't fit properly. Brought them back for correction and he charged again! No more using this facility!

Took a pair of jeans needed the belt loop mended and a small hole in a men's lululemon shirt. Had…read moreto send the jeans back for a second round and they still couldn't get it right. My intuition said to not let them do the shirt and second guessed myself. As you can see in the photos the stitching is terrible on the jeans and a heavy patch was sewn on the shirt. This is a training issue. Do NOT allow them to mend anything for you. I have seen good work and this is not it. Shame on management and the ownership for not taking better care of their staff who are trying to service customers. When leadership is off the whole system is as well. I'm sure whoever is doing their seeing would welcome better skill. So needless to say I refused to pay for the garments and am disputing the original charge on my card for the jeans. They can deal with the credit card company on that one. Again, shame on management for not doing a better job as leaders.

Ian's is one of the few dry cleaners in town that does leather cleaning! I had two jackets that I…read morewanted cleaned, and Ian's was SO reliable and communicative during the entire process. It is a bit expensive to do leather jacket cleaning, but for the experience and process, I would say it was totally worth it. They texted me to let me know when they would arrive to pick up and to drop off. They gave me a clear time approximation and even beat it (they estimated 6-8 weeks but I believe it only took about 2-3?). My jackets came back wrapped really nicely, and the delivery driver took proper care to deliver at my door. In fact, I wasn't home and she asked how I would like my jackets to be dropped off. The thoughtfulness and consideration Ian's provides can't be beat. I also appreciate that they have an app so you can easily plan your pick-ups and drop-offs. If I have any articles of clothing that will need dry cleaning in the future, Ian's will be top of mind.

Ian's still delivers - literally Mobile dry cleaners and…read morelaundry They pick up your clothes from your home or office and deliver it back to you in three days They do a great job on both pro cleaning and laundry services... Reasonable prices great quality... Fantastic provider. Check them out you'll be glad you did

This is the nastiest laundromat I have ever been in. It was disgusting. The floor was dirty and…read moresticky. The tables were broken and sticky with soda spills. The washing machines were covered in dirt and grime. None of the change machines worked, and there was no place to purchase soap. I'd be ashamed to say I was the owner of this ..... place. Go someplace else to wash your clothes. This place is DISGUSTING.

My washing machine retired today in dramatic fashion dumping the soapy water slowly into the floor…read more No surprise that lakeway doesn't have many, wait any, no 1 laundry. What's good: * The machines are new and work well * Change machines available * In lakeway area What's missing: * vending soap or dryer sheets * restroom * air conditioning Tip: * you can buy soap across the street at the shamrock gas station

Well, look at me doing laundry on a regular basis/not waiting til I've run out of socks and…read moreundies!! Still loving LaundroLab. It seems the cat is out of the bag/this "hidden" gem is no longer hidden...when I started coming here several months ago, they had a promotion of 50% off Thursday mornings 7am-12p. It reduced to 25% off on Thursday mornings the last two times I was here, and now, today 4/23/26, the promotion is no longer. I'm glad this locally owned biz is doing well! The machines, the clean space and the ample folding stations sell themselves...you couldn't convince me that there is a better laundromat in Austin!

Great place if your washer/dryer is on the fritz…read more It's a laundromat so it's not going to be exciting, but it's: Reasonably priced, has good equipment, no bad vibes, feels safe, places for kids if you have them with you, cash and card options, and free WiFi. Just don't come hungry, because the vending machines are way way WAY overpriced. Like predatory levels of overpriced on some items, several dollars for a tiny bag of chips that would cost $0.50-$1.50 at a grocery store or convenience store is sold for up to $5.00 sometimes. Not sure if this if the owner's doing or if they are renting that space to a vending vendor, but it's really off-putting in a world filled with shrinflation and ever-present corporate corruption.