Very professional and good service. The shirts look great and fair pricing. Quick in and out too.read more

They don't post their prices--not in store, not online--they don't even have a little service menu…read moreat the counter for you to glance at when you're dropping items off. Last time I was there I was charged over $50 for them to clean 2 linen dresses. These are basic, casual pieces with no embellishments. Just a typical shirt dress you'd wear to brunch. I gawked at the charge because it was way higher than I expected. When I asked about it, she said they recently increased their prices. So I asked if I could have an updated menu of services so I could refer to the new prices as needed. She just shrugged her shoulders and said they don't have anything they could provide to show me their prices. So I asked if someone could just type up a basic price list and email it to me so I can refer to it as needed. She acted like it was a personal insult that I requested this. She took down my email, but never sent me anything. I called the other branch and got the same weird behavior when I asked to see a price list. I checked Spring Cleaners and they have their prices posted online for most items. I called them to check exactly how much they would charge for a basic linen dress--no lining, no embellishments-- and they quoted $12! Canyon cleaners charges exactly double what Spring Cleaners charges. I guess they don't want to post their prices so they can price gouge people as they see fit? Here's your warning.

I was searching online for a fluff and fold laundry service for a short term rental…read moreproperty that I help my daughter manage, ideally one that did pick up and delivery. When I went on The Laundry Spot's website I saw that they offered this service so figured I'd give them a try. I had a few questions so I called the number listed on the home page of the website, and the woman who answered referred me to another number for the pick up and delivery service which turned out is also listed if you click on the "delivery" link. I got an answering service and left my contact info and within minutes, James the owner called back and answered my questions and walked me through the process of setting up an account so that I could do the online scheduling myself. There were 3 convenient windows of times to select from for both pick up and delivery so I scheduled pick up between 8am-11am on Tuesday and delivery during that same timeframe the next day. I got a text a minute or so prior to them arriving both times and they were both within the scheduled timeframes. Since the home was unoccupied those days, I was able to text them the temporary door code I set up remotely and allow them to pick up and drop off inside in the entry way. The laundry consisted of two full sets of bedding, several towels dish towels, etc. All came back perfectly clean and nicely folded. Online I was able to select the type of soap (or even provide my own if desired), optional softeners, and add any specific instructions such as cold water, gentle cycle etc. I am so thrilled to have found this service! Since I'm a big fan of USEFUL technology, I'm very happy that I can do all of the scheduling from my smart phone, including paying the invoice. I was initially apprehensive about providing my credit card info and wanted to be sure the info was encrypted and secure. The owner, James, patiently explained to me that he's partnered with a few different technology platforms in order to make it possible to do all of this online, so it's all very secure and tested. One thing to note: because of the way the various platforms are linked, you see different URLs when you schedule versus looking at your account versus payment, but after it's set up it's a piece of cake. And best of all, the laundry comes back beautifully clean and nicely folded without me having to do a thing (I have back problems) so this is a wonderful solution for me. And the pricing is incredibly reasonable. I highly recommend trying this laundry service and supporting a great local Austin business!

I do not like reporting this, but the new turnover of ownership is stealing. The service new…read moredigital card system used is charging 50 cents for 9 mins and the actual card reader says 25 cents for 10 mins. this has been going on for several weeks without correction. I have been going here for 3yrs sad to say with the change. I see it's only about money not about service & integrity. Thanks for the transparency. I will not be back.

But a bit pricey from the Austin chains we were use to…read more However, friendly and got the job done. We will definitely use them again. Easy in and out, too.

I took my down comforter in. It came back damp and I was upset but one of the owners of Spring…read moreCleaners got in touch with me, was very sincere, and made things right.

Sent 2 shirts for dry cleaning service. The first one is…read morereturned with a missing button. The other had 4 melted buttons.

Do not take your clothes here. The first time I brought clothes in and had a brand new pair of…read moreslacks cleaned they burned them. I told them about it and they claimed they asked their pressers and said they did no damage. Thankfully it was just a $90 pair of slacks. They said I had done the damage and wanted a new pair of slacks. Terrible customer service and I did speak to the owner in person.

Great place, great staff! I originally planned on going there just a couple of times until we…read morepurchased a new washer and dryer for our remodeled home out in the country we had just moved into. But, in those two trips I thought why in the world would I wash clothes any other way now? With a huge king blanket, sheets, lots of clothes and towels each week it takes about 2 to 2.5 hours there of washing, drying and folding as opposed to....,probably 8 to 9 hours of being stuck at home over the weekend waiting on the one washer and dryer to finish. Not only that, but most of the time we're in a drought situation and with a well, we have to be more conservative with water use. It has now been over two years that I've been going there. Depending on which day I'm there I can always count on seeing the same really sweet and helpful people. It's easy to go in, load the card given to you with $ and start washing. Love the oversized washers and dryers available too.

Came here since my washer was out-of-order…read more I almost forgot how convenient it was to use multiple washers and dryers at the same time. The staff was very friendly and helpful

I asked how much it would be to dry clean and press some shirts and pants. The lady looked…read moreconfused and said she did not know. Then told me if I left them Wednesday evening I would not get them back till Monday. Never been to a business where the person at the front desk was so clueless!

Can't ever get an order right can never get sleeves creased as requested won't use them anymore and…read moreI'd recommend using someone else if you won't clothes done right

The people here are either stupid or dishonest. My husband took in a set of cotton sheets to be…read morelaundered with light starch. When we picked them up, they had been dry cleaned. They gave a small adjustment, but still charged $55. They must be desperate for business.

I took in two shirts and a pair of linen pants and ended up being over $20. Beyond a rip-off!read more

Ian's is one of the few dry cleaners in town that does leather cleaning! I had two jackets that I…read morewanted cleaned, and Ian's was SO reliable and communicative during the entire process. It is a bit expensive to do leather jacket cleaning, but for the experience and process, I would say it was totally worth it. They texted me to let me know when they would arrive to pick up and to drop off. They gave me a clear time approximation and even beat it (they estimated 6-8 weeks but I believe it only took about 2-3?). My jackets came back wrapped really nicely, and the delivery driver took proper care to deliver at my door. In fact, I wasn't home and she asked how I would like my jackets to be dropped off. The thoughtfulness and consideration Ian's provides can't be beat. I also appreciate that they have an app so you can easily plan your pick-ups and drop-offs. If I have any articles of clothing that will need dry cleaning in the future, Ian's will be top of mind.

Ian's still delivers - literally Mobile dry cleaners and…read morelaundry They pick up your clothes from your home or office and deliver it back to you in three days They do a great job on both pro cleaning and laundry services... Reasonable prices great quality... Fantastic provider. Check them out you'll be glad you did