Sent 2 shirts for dry cleaning service. The first one is…read morereturned with a missing button. The other had 4 melted buttons.

Do not take your clothes here. The first time I brought clothes in and had a brand new pair of…read moreslacks cleaned they burned them. I told them about it and they claimed they asked their pressers and said they did no damage. Thankfully it was just a $90 pair of slacks. They said I had done the damage and wanted a new pair of slacks. Terrible customer service and I did speak to the owner in person.

Ms. Bali was responsive, expert, fast and fairly priced. She makes an in-home business feel…read moreprofessional, accepts Venmo, and goes the extra mile. Feels like you have made a friend by the time your project is complete to your satisfaction!

Absolutely amazing experience! I received a dress late on Friday that I needed for an event…read moreSaturday evening, and of course it didn't fit right. It was too big and looked awkward, and I was totally panicking. I reached out to this seamstress, Bali, and not only did she respond quickly, but she was also incredibly flexible and kind. She was able to fit me in for a same-day alteration and charged a VERY fair price. The service was exceptional, and the dress came out perfectly. It fit like a glove and looked fabulous, better than I imagined. I'm so grateful for her skill, speed, and professionalism. Highly recommend!

This place re did a zipper on a coat 5-8 years ago for $85. High but was good work. Today I asked…read moreher to put a 1" x 3" patch on a jacket and she was going to charge me $45 and it would take a week. I went 3 miles up the road and got it done instantly for $15 Your customer service is weak, your return times a horrible Can't support a business that doesn't want your business. Trash!

The woman at the counter is super rude..and has caused me not to return to this business…read more This was my second time experience with this company, I was recommended through a friend of mine who stated they were quick and efficient. I had a dress dry cleaned which cost me a total of $50.06 after tax. My first time experience was the same as my second. This woman had a very mean mug on her face ... she asked me questions I didn't know the answer too as I'm not familiar with clothing products & how they're supposed to be washed and became frustrated with me. I decided that it would be best to leave the dress there as I needed it for an event the following weekend. Upon pickup I was greeted by a different woman who was much more bubbly, kind, and made me feel like a welcome customer. I paid, analyzed the dress and was super happy. I decided to leave the bad taste of the woman behind as I understand people have their days.. I went in again as I needed two shirts dry cleaned.. I was again greeted by the woman with the mug on her face, I kindly asked how much it would cost me to have the shirts dry cleaned and she told me $28 a piece, I was fine with that but she was demanding that I now pay upfront... (I was in a different car so I didn't have my wallet - fully aware that's my fault.) I began to mention how I had just recently gotten dress dry cleaned and that I could pay upon pickup and she because super aggressive stating that if "I can't afford to pay now there will be no service." I kindly grabbed my shirts and left. I had no problem running home grabbing my wallet and returning but after being spoken too like that I decided I didn't wanna spend my money here again. It saddens me that all it takes is one bad apple to ruin the whole experience.

I try really hard not to buy "dry clean only" items. I hate ironing and having to constantly freak…read moreout if there's a stain on a shirt that costs more than my life. Soooo..only funerals and weddings force me to break out the big guns. In this particular instance the wedding card was played. The ladies here are super sweet and chatty. I was amused by the dry cleaning gossip that was shared. They did a great job, the first shipment was about an hour late for my pickup time. Eh, stuff happens and they are near by so I wasn't entirely inconvenienced. Prices seemed reasonable granted I am not a dry cleaning pro. All I know is that they got the job done and my stuff looked beautifully clean. Reid's cleaners will definitely have my future business.

Great employees, super helpful and professional. Good prices on cloths cleaning and alterations.read more

Being the new guy in Burnet, I had to figure out where to get my dry cleaning done. Several…read morecoworkers pointed me in this direction, and they definitely steered me right. I've been coming here since December 2025, usually about once a week. Every visit starts the same way, with a friendly smile and a warm hello. At this point, I think they recognize me before I even make it through the door. My clothes always come back looking great, the service is quick, and the prices are exactly what I'd expect to pay. No surprises, no complaints. It's always nice to find a local business that treats people well and consistently does a good job. Hopefully they don't get tired of seeing me every week because I don't plan on going anywhere el

They did such a great job on my husbands shirts. And I took a very old table cloth that had very…read moreold stains and they got them out. And we're very careful with the table cloth. I really appreciate them

The people here are either stupid or dishonest. My husband took in a set of cotton sheets to be…read morelaundered with light starch. When we picked them up, they had been dry cleaned. They gave a small adjustment, but still charged $55. They must be desperate for business.

I took in two shirts and a pair of linen pants and ended up being over $20. Beyond a rip-off!read more

I asked how much it would be to dry clean and press some shirts and pants. The lady looked…read moreconfused and said she did not know. Then told me if I left them Wednesday evening I would not get them back till Monday. Never been to a business where the person at the front desk was so clueless!

Can't ever get an order right can never get sleeves creased as requested won't use them anymore and…read moreI'd recommend using someone else if you won't clothes done right

Great job on my dry cleaning! Highly recommended! Was impressed with the quick turn around.read more

Used Ivory cleaners a few times and always pleased with their service…read more Recently took our comforter and pillow shams to be cleaned; once home I noticed a small section of the seam on the pillow sham had come apart at the piping. I took it back the next day; it was repaired at no charge. Pillow sham looks good as new. No hassles no problem simply repaired. Great customer service.