4.27.26 Came in for a new bird feeder and some squirrel…read moreguards. Those little pest are eat not only the bird food but the plastic on the feeders! As far as prices...the squirrel guards were $14.99 but the bird feeder was $23.99. That was a little expensive but I bought it anyway. I'm sure Amazon was probably cheaper. The cashier was friendly.

I give 2 Stars because up until this point. It has been an Average experience here. The staff does…read morewelcome people in, but they are not very helpful. No one asks if you need help when looking around. And, today, June 1st we were looking at pet toys. There was a nice deal for buy 1 get 1 half off, and we were definitely excited to see this as prices have risen dramatically the last few years. (Picture is attached) We were denied this by a woman at the register, and she even asked another employee who was socializing nearby who gave affirmation. I quote, "Oh yeah, that promotion was only over the weekend, sorry." My wife and i looked clearly skeptical, but we chose to be polite. We put the items back ourselves. (they did not offer to do so for the Inconvenience) After leaving i looked at the photo I took of the sign, and it said it was valid through May 26th through June 7th. I came back inside, and showed the photo to the register employee. Hopefully, this won't happen to the next customer. But, due to this we do not plan on shopping here any longer. In the economic climate, taking care of customers is Paramount as we are all taking our money where accommodating service is the most important thing to retain repeat business. Good Luck in the future. Also, we noticed that organizationally this place does a bad job putting up signs with prices for many items. I would suggest a General Manager or above should inspect this place better.

I came to your store to buy work gloves. I was very…read moredisappointed to see that all of them had a label that stated .... May cause cancer or reproductive harm. Whoever is in charge of ordering products needs to do a better job!

7.25.26 As I have stated before this is the only hardware…read morestore close to me. I only come here when it is necessary because their hours for me are limited. I needed to get some keys made. I stopped in and I was there for 35 minutes waiting on them to "found the right keys" needed to cut them. 4 employees later and a lot of wasted time I was able to get them done. Every employee needs to be trained on key cutting and finding the correct key.

Staff is very helpful, and they usually have what I want. Prices are higher than the big box…read morestores but being closer makes up for that in time and gasoline.

Top notch small town friendliness. Great selection of merchandise. Friendly knowledgable staff!!!!read more

I would like to thank your employee Kasim for the excellent service…read more He was friendly, cheerful, and even joked with us, which really helped smooth out our previous negative experience. Kasim listened carefully, gave us helpful product recommendations, and made the whole visit comfortable and pleasant. He is a true professional and clearly a person with a big heart. Please consider recognizing him -- even a good cup of coffee would be well deserved. Employees like Kasim are the reason customers want to keep coming back to Home Depot.

I usually don't shop at Home Depot since I frequent Lowe's more, but since HD is closer on 1488, I…read morehave been visiting this location. The customer service is a hit or miss here. Majority of the time when I come here, I am searching high and low to find something. No employees in sight. They almost remind me of Walmart. However, I came in the other night to stock up on my cleaning supplies. HD didn't have all that Lowe's has and I started to leave, but I stayed. It was frustrating to see that all the cleaning supplies aren't in the same area. At Lowe's, all cleaning supplies is on the same bay. I couldn't find the drain cleaner or the recycling bags. I asked an employee who was standing talking with his coworkers in the paint aisle for the blue recycling bags. I wasn't sure who covered the cleaning supplies aisle. He said that they didn't have them only the brown paper bags. He told me that I have to get the drain cleaner from plumbing aisle and suggested that I get the black bottle one. I went to the plumbing aisle and saw plenty of black colored bottles of drain cleaner, so his suggestion was too ambiguous and I ended up getting the lemon scent pods at which I came in for. I usually by the brand from Target, but was already at HD. When I got to the self checkout line. Employee, Brandon gladly assisted me by ringing up my items for me and asked if I had found everything. I told him no. I told him that his coworker told me that HD doesn't carry the blue recycling bags in inventory. I told him that I would check at Lowe's at a later date (though, I needed the bags now as my recyclables were pilling up) Brandon told me that he could search for the bags at Lowe's and HD. After searching on his handheld, he mentioned that HD does indeed carry them. He showed the product to me on his device. He offered to show them to me by escorting me to the location in store. I paid for my other items and agreed. He walked me over to the aisle and bay at which Huffy Multipurpose blue bags with the red string were. They were exact bags that my townhome community carries and uses for recycling. I was very happy that he went the extra mile for me. He left his self checkout line post to walk me over there. I thanked him for his efforts. He replied, he will do anything for customer satisfaction. I love that! I used to work retail and had the same values in mind. I just wish his other coworkers that I came in contact with was the same, but they weren't. I will continue to visit this location out of proximity, but next time I'll go to Lowe's for my cleaning supplies.

Great support after the sale ! Salesman Charles is the main…read morereason we keep coming back. Tri Supply- if your reading this GIVE Charles are raise!

Bought a display fan a month ago. Was told they would take down and make ready along with ordering…read moredown rod. Then was informed remote missing and they would order remote. Was notified everything was ready and went to pick up three days later. Notified store I was coming to pick up and Upon arrival, The fan was still mounted in showroom. Sat for an hour to take delivery and when home noticed fan had black hand grease marks all over blades and electrician found that mounting pin was missing. Called store and nothing!! Dealing with this store is a complete nightmare! Customer service is horrible!!!

I have been to several different Tractor Supply stores all over the place and have to say that this…read moreparticular store has the absolute nicest staff members I have ever encountered. More than once I have come here looking for a specific item and these people will go above and beyond to help you find it, I wish I knew their names so I could post that here for them to know that they are very much appreciated and because of them we will keep coming back.

This location recently had some remodeling done and I absolutely love the new set up. I have been…read morecoming here a little over a year to get my dog food and have always been greeted and assisted with whatever needs I may have. They staff working the front are always kind and the mobile vet clinic that comes out is wonderful as well.

I have not had spectacular service like this in 20 years at a hardware store. Needed a nut for a…read moreStihl weed eater head and took a shot on this place as the tractor dealer was closed. Three separate employees assisted and Gabby knew exactly what I needed. I could not have been happier with the service I received. From the time I walked in until Gabby went in the back to retrieve the weed eater head I needed l, up to check out, the staff was great. Glad they're in Willis.

I needed a garage door opener remote control by craftsman, & Ace was the only one that had the…read morebrand but it was pricey $54 including tax. The other brands were only $36-$44 In Home Depot & Lowe's but was complicated to pair off. I asked if they can order another one, was told it has been discontinued but they can reorder it, but I need to pay shipping charges to the store of additional $11.99. Wow! The need drove the price higher! I said No need, thanks. The lady was helpful on the phone & in nh the store