Amazing vintage store! They have great deals and I absolutely adore the pieces I was able to find…read morethere.

So I have been there quite a few times and live the store and typically everyone is very friendly…read more Today however, we walked in at about 4:50pm because the website says it closes at 6. As my sister walks in the lady tells her that the store is closing, so my sister replied "oh o thought you closed at six?" The lady looked at her and said "well today we close at 5!" Ok cool never mind, but she didn't have to be rude. Maybe next time??

Thanks to Timber Lynn Price for her organizational skills, my kitchen pantry and linen closet are…read morefree of stale, expired, torn, unmatched and unwanted items. I was grateful and amazed. Timber - cleaned, wiped down surfaces, sorted - folded ... respecting my way of folding - labeled by category and size - transferred spices into glass bottles and labeled them - discarded expired food - hauled away torn/unmatched linen for donation - suggested ways to organize - was attentive, analytical, nonjudgmental, cheerful, positive and patient

I requested services and their response to me was "I'm booked for this time." Services were…read moreunavailable. When no time was discussed. No dialogue between us whatsoever. I don't even know if they provided the services I asked for. So, this type of response and lack of professionalism is unacceptable to me. It's unfortunate , but I'm just moving on to those with much more courtesy.

Yes ! They have helped me with several projects. Very professional and my projects final product…read morelooked great either way their help . Small business! Love them

Really quality work. I've had so many flaky screen printers in the past. It was refreshing to find…read moresomewhere that understood business needs. Very very helpful.

Originally, Sorry I forgot her name but she teams up with Aaron from The Container Store…read more(Galleria). I showed her my sketch with approximate measurements and she rendered my concept to a 3D model. Fast forward, Aaron came to do the initial consultation and with a few tweaks the Master Closet design was brought to life. The process was smooth and he did such a fantastic job that I had two more closets designed. His designs provide the maximum amount of usable space proportionate to each closet and while some items were on backorder I was able to pick them up at the Woodlands location. I had to have a couple of shelves recut due to some adjustments, but the staff was top notch. Note: If you do not use all of the products in your design (i.e. extra anchor screws, shelve covers) you can return them for a store credit.

5/3/2025: Good thing these stores aren't on every corner, because I would be broke! Just when I…read morethink I have enough organization, I find more items I can use. The sales associate who helped me, I believe her name was Francesca, was extremely friendly and helpful. The store was clean and well organized. That would be an oxymoron if they weren't. Hehe! Highly recommend this location.

I just walked out…read more I was needing to buy both business professional clothes as well as a dress for a bridal shower. I chose 11 items to try on. However, despite having probably 10-15 dressing rooms in the store for women, they only had ONE open in the front (for both men and women to share). This is apparently just how they do things as this has been the case the last four visits over the course of the past year. During the last visit, I went to the dressing room one hour before closing, and even the one that was typically open was locked. They told me they close the dressing rooms one hour before closing. I had shopped for AN HOUR choosing items to try on. What a ridiculous policy. This time, like all the other times, there was a line of angry and irritated customers (men and women) waiting for the one dressing room that was open. People were standing in line just saying repeatedly, "I'm tempted to just leave." We all were. After waiting probably 20+ minutes to get a dressing room, I could not enjoy trying things on and seeing what fits or what looks good together. Why? Because there's an angry and upset line of people waiting and waiting and waiting to try on clothes. I skipped a few dresses -- just so I didn't upset the line of folks further. I tried on the others at 120 mph, frantic to get done to let others in. I had seen the sign saying, "No more than 5 items in the dressing room," but what on earth are we supposed to do if we have more than 5 to try on? Return to the end of the line after trying on 5... and wait another 20 to 30 minutes to try on our remaining items? Good grief! Or keep opening the door and returning four at a time -- while wearing the 5th item (even if you can't zip it up and are half-naked) -- to get more from our basket? That just makes the line of people angrier because you look like you're done and coming out, but you're not. Who would risk the wrath of the mob for that? Take another 3 minutes to put back on our clothes we walked in wearing -- which takes even longer and makes the line even angrier? The Ross employees like to yell about how many items you're taking in, but they do not provide instruction for how to deal with high-dollar customers trying to buy much more than 5 items. To make matters worse, I went and found one of two associates visibly working. I couldn't talk to the one because she had a line throughout the store and was the only one working. (Why on earth is there only one cashier on a Saturday afternoon?!) So, another older, short, Hispanic lady came walking from the cashier to the dressing rooms. I said, "Excuse me, but is there any way you could open another dressing room? You've lost my business. I couldn't try on some of my things because there's so many people waiting." The older Hispanic lady just walked by me like the Queen of Sheba and *did not respond to me.* She did not say a word in response to my question. This woman should, frankly, be fired -- especially if she's in management. Under no circumstances should an employee EVER walk by a customer without responding when that customer has asked a simple question. Good managers should (silently) have eyes like a hawk for theft prevention, while simultaneously having a pleasant and sunny disposition toward customers, making the customer feel valued and respected. This is the difference between Amazon and Chick-fil-a (who are wildly successful, largely because of their outstanding customer service) and stores like Ross who treat their customers like dirt. This was my fourth attempt at this store... and I'm just done.

During my initial visit, the fitting rooms were closed, and there was a long wait for the two…read moreavailable fitting rooms at the front. At both purchase and return times, only one cashier was available. When returning a pair of low-quality boots, I struggled to identify the correct card to use. The cashier, Neredya, sighed, seemed irritated, and impatient. I left, figured it out in my car, returned, and had my refund processed. There were lines before and after me on both visits, but I was at the counter for a maximum of three minutes to return. It's not the customers' fault that the store is understaffed. I understand Neredya's frustration wasn't with me, but after spending $100 the previous weekend and being a frequent customer, it was disappointing to be treated like an inconvenience with body language and audible sighs. I only needed an extra minute to figure out the transaction issue (the card number wasn't aligned, but the charge was in my transaction history). Working in retail is challenging, and I know that personally. However, each customer should be treated kindly and feel welcome. Associates should be trained accordingly, and the store should be adequately staffed to prevent burnout and negative chain reactions.

I shop at goodwill quite often over the years it's where I get my kids clothes for school things I…read moreneed around the house like blankets and sometimes home decor. sheets use to be $1.99 than $2.99 now they're $3.99 not to mention some of the other items, a piece of wood I seen the other day cost $49.99. 2ft x 1ft with hole in it (assuming to hold the head of wine bottles. A wooden cake stand for $29.99 and a wooden bowl $49.99. I asked the clerk why are y'alls prices gone up so much? she responded because people buy stuff from us and make more money on line for it. OK I get it but y'all get donated it for free so what's it matter what someone else makes after they BUY it from y'all. Goodwill needs to chill and not be so greedy.

Expensive, overpriced donated used goods. PEOPLE, Once a merchant/ store buys a product from a…read moremanufacturer/ designer to place in a store to sell, IT IS USED, touched, carried around , dropped, tried on products. With tags. USED