Hands down best customer service, selection is untouchable in the area on Hardware and prices were…read morecomparable or less than THD!! For the locals who miss our retired folks in downtown this is where you need to go now. I just came from THD who offered about 1/8 of the products I needed to complete my project... Amazon couldn't even get it accurate. If you need Hardware go here!!! PS Ladies, they also have an amazing gift area and it's huge. Tyler Candle Company products for those who love their laundry additives are here as well

Not as vast a selection as Home Depot or Lowe's, but very helpful staff and ok selection. A real…read morehardware store.

Staff is very helpful, and they usually have what I want. Prices are higher than the big box…read morestores but being closer makes up for that in time and gasoline.

Top notch small town friendliness. Great selection of merchandise. Friendly knowledgable staff!!!!read more

Your typical Ace Hardware store that you get great service and knowledgeable people. From the front…read moredoor to check out easy to find the items you are looking for or a quicker browse than the Mega stores. Prices are comparable.

Just soooooooo happy I do NOT have to drive to Conroe or Huntsville anymore. I have to be here 1-2…read morea week because we'll inevitably run our of dog food, cat food or cat litter and never at the same time. Store just opened so it's super stocked, super clean and the staff is all sorts of AWESOME! Need help loading things into your car that isn't specifically and outside load {like hay, fencing etc} they're on it! If you cannot find what you're looking for in store they have a fantastic ship to store service!

They seem like a good dealership. The sales manager was very knowledgeable and kind. They have a…read morewide selection of Kioti tractors.

So disappointed with the Customer Service and treatment by Manager Amy with Southern Tractor. We…read morepurchased a Stihl weed eater from Ace in Willis 8 months ago and the unit would not stay running. It would start and work for 1 minute and stop. Ace Hardware Manager told us to take it to Southern Tractor that they perform Warranty for Stihl purchases from Ace. Also, Ace told us that the Stihl Warranty covered any issue for the first year up to and including replacement of the unit. We then took the unit to Southern Tractor and the gentleman that helped us took it and said "Oh yes, any issue would be covered by warranty". We received a call from Southern Tractor telling us the unit was ready - no mention that there would be a charge. My husband went to pick up the unit and was told, that it required a carburetor adjustment and the charge was $55.00. Manager Amy at Southern Tractor, says that they had to adjust first before they can find out if there were any other issues - no other issues - so they say we are responsible for the adjustment fee of $55.00. Amy was also very rude on the phone when I called to discuss. I do not recommend Ace Hardware for lawn equipment or Southern Tractor to perform work. Remember the warranty on lawn equipment is not worth the paper it is written on.

Great support after the sale ! Salesman Charles is the main…read morereason we keep coming back. Tri Supply- if your reading this GIVE Charles are raise!

At the start of a major master bath remodeling, we were sent to Tri Supply in Conroe to pick out…read morebathroom fixtures by our contractor. While the showroom was fantastic and they had lots of choices, the problems we had that our sales rep caused were not handled well. We picked out everything with the Tri Supply sales rep and left. The sales rep emailed us and our contractor the pricing and we had her go ahead and order the majority of the plumbing items, over $3,000 worth. The project progressed and after most of the plumbing and all of the tile work had been finished, the plumber noticed that the parts that we had asked the sales rep to order were not the correct ones and would not work. When we questioned the rep, she said that she remembered what we told her we wanted and she did not know why she had ordered something different! After lots of discussion with the rep, she ordered a new part that would resolve the problem (not what we had originally wanted because that would have required tearing the whole shower out instead of a 4x4 section). She never offered to expedite that part and finally after waiting a week the part came in. In the meantime, the tile installer had to come and tear out the tile that had just been installed. The new part was installed and now the plumber and tile installer are redoing it. The cost for the plumber and tile installer to come back and redo the problem caused by the sales rep should have been covered by Tri Supply, not divided between the homeowner and the contractor. I would never recommend Tri Supply, they obviously don't stand behind their purchases.

i love this place a lot. i actually used to do my community service here. and then i ended…read morevolunteering here because i genuinely like helping out and interacting with customers all the employees here are beyond amazing everyone is very willing to help you with anything you need to be assisted with. Trish, which are one of the employees that work here is my favorite, she's very sweet, funny and charming. To be honest sometimes i come up here to volunteer just to hang out with her. i wish more people like me with a passion of genuinely liking to help out people would come and sign up to volunteer i think you would love it. :) God bless.

Lots of great bargains on home decor and furnishings. I that my purchase helps build homes for…read morefamilies in our community. Something is always on sale too!