Great support after the sale ! Salesman Charles is the main…read morereason we keep coming back. Tri Supply- if your reading this GIVE Charles are raise!

At the start of a major master bath remodeling, we were sent to Tri Supply in Conroe to pick out…read morebathroom fixtures by our contractor. While the showroom was fantastic and they had lots of choices, the problems we had that our sales rep caused were not handled well. We picked out everything with the Tri Supply sales rep and left. The sales rep emailed us and our contractor the pricing and we had her go ahead and order the majority of the plumbing items, over $3,000 worth. The project progressed and after most of the plumbing and all of the tile work had been finished, the plumber noticed that the parts that we had asked the sales rep to order were not the correct ones and would not work. When we questioned the rep, she said that she remembered what we told her we wanted and she did not know why she had ordered something different! After lots of discussion with the rep, she ordered a new part that would resolve the problem (not what we had originally wanted because that would have required tearing the whole shower out instead of a 4x4 section). She never offered to expedite that part and finally after waiting a week the part came in. In the meantime, the tile installer had to come and tear out the tile that had just been installed. The new part was installed and now the plumber and tile installer are redoing it. The cost for the plumber and tile installer to come back and redo the problem caused by the sales rep should have been covered by Tri Supply, not divided between the homeowner and the contractor. I would never recommend Tri Supply, they obviously don't stand behind their purchases.

Be warned. BBB uses…read morehttps://RAR.TheRetailEquation.com They monitor your returns and today I was warned in writing on my BBB receipt that they may not honour future returns. Today I picked up a curbside order and before I got home was getting gas and found the box taper tape broken. I called the manager and explained the situation saying I wanted an unopened box. I was told they could not be assured over the phone that my return would be accepted. I was shopping at Costco and found a better item for just a little more. So I returned the item to BBB. Then received this warning from RAR. I have been a loyal BBB customer for 30 years, but today I began having second thoughts.

Limited selection for many items; this store really tilted heavily towards the BED part of the…read morebidness rather than the bath or the beyond sections. When in need of bath and/or beyond items one should consider internet purchase or another store location back towards town. I have walked out of this store empty-handed twice now and the problem was easily solved by visiting another location back towards town in The Woodlands which had everything I needed in plentiful stock and other things too.

I highly recommend Palacios Renovations & Construction if you are looking for a general contractor…read morewho will take personal interest in your project, do quality work, and a very competitive price no need to look no more.... Joel and his crew did an outstanding job on the new fencing, concrete slab, new siding and paint. Very professional and knowledgeable. We will definitely be using them in the near future.

I just had a wonderful experience with Palacios renovations. I really was worried because I wanted…read moreto remodel my bathroom and repaint my house while living still in Hong Kong . Thankfully I found Joel and his team. I couldn't be happier! Not only did they go an incredible job keeping me informed of everything etc but the results were even beyond my expectations... just beautiful work at a very reasonable rate. I tried other contractors but Joel is the one who really went the extra miles on everything and allowed this project to be completed while I was away! Thanks a million for your professionalism and responsiveness... and constant support even now!

I had been to several plumbing supply stores, including some of the big box stores, to try to…read morelocate an American Standard flush kit for my house, with no success. I happened to be in the vicinity of Coburn's on Frazier and stopped in to see if they might have one. I immediately encountered Oscar, a very friendly and knowledgeable Hispanic gentleman who not only had what I wanted but explained to me, an 80-year-old DIY'er, exactly everything I needed and provided suggestions that helped with the installation. If only all retail stores had a man like Oscar representing their business, there is no way that business would be successful and strive. Thanks Coburn's and especially thanks to Oscar.

Wow! My husband and I are building a new house and wanted to keep the business in Conroe so we…read morevisited Coburn's showroom. From the first time we met Lindsay Edmiston we knew we were in the right spot. She asked good questions to find out our budget and our style preferences. She then got to work suggesting products based on quality and style and of course our budget and we were immediately comfortable with the products. Lindsay was also VERY patient! I changed my mind several times during the process and she always had suggestions and advise for us. In addition to the great service selecting our products, the ordering was simple and fast! Great customer service all around. Thank you~ Sam and Jo

Bailey was so helpful and so nice to work with. Found the perfect counter material! They have a…read morewonderful selection!

Lousy on follow up. Still waiting to hear back after leaving a message a week ago. When your…read morekitchen has exposed drywall and the previous owner didn't take care of their granite countertops let alone update for over a decade, it just slows the whole process down when you can't even get the ball rolling.

I had the pleasure of hiring Stracoa Construction Services for a multitude of interior and exterior…read moreprojects. From start to finish they were spot on. Communication with Alex, Melissa and Richard was daily. They kept us updated on all work to be performed the following day as well as what was completed each day. We had no "surprises". If there was a needed change order or an idea to lower costs it was communicated immediately. To give an idea of some of the projects we had done; new roof, installed gutters around entire house and garage, major interior repair due to massive water leak on second floor that completely flooded 1st floor (walls, ceiling, stairs) new wood look tile flooring downstairs, interior design - turned my 3 1/2 car garage in to a full 2 car garage and a beautiful pool room with French doors leading to the pool, wood look tile flooring and a split AC/Heater unit. We also had the upstairs guest bathroom remodeled and our front door replaced. I am already planning my next project and Stracoa will be my go to contractor. I highly recommend this company. You will not be disappointed. I added a few photos of the pool room and front door.

I hired Stracoa for a complete room addition in early 2024. I sourced some materials for the team,…read moreand project management was extremely easy to work with. I sourced the flooring, door, and light fixtures. They handled improving the bracing, installing subfloor, additional bracing in the walls, dry wall, painting, texture, installation of the door, electrical outlets and installation of the flooring. The storage room that they completed is my favorite room of my home. The flooring was installed perfectly and there isn't a pop or squeak in the whole room. I wish that these guys had built my whole home. The project Manager Alex was very hands on, and he worked on-site most days. In the event that he would go to another job site he would let me know the plan for the day and generally check in on his return, or at the end of the day. The team kept a clean jobsite and would clean up at the end of every work day. I would have no hesitation on hiring them and I plan on hiring them in the near future for some additional work around the home.

Great experience with a complete remodel of our office. Josh was attentive and hard working!read more

Modern Home Improvement & Remodeling did an excellent job on our master bathroom renovation. After…read morethe demo of our outdated master bath, they installed new flooring, created detailed tile work in our new, larger shower, added a beautiful vanity, and even replaced our old window with an updated one. Their team also handled the framing of a pony wall, plumbing and electrical work with skill and care. The crew was professional, respectful of our home, and kept everything clean throughout the project. We're thrilled with the results and highly recommend them.