I am very dissatisfied with Harbor Freight located at 17713…read moreTomball Pkwy, Houston, TX 77064, I am a small business owner of a local Lawn & Mowing company so when I had to do a job across town today I stopped at my nearest harbor freight for a set of new front wheels and tires for my rig, I installed the new wheels and tires in the parking lot and set off. The job I had on this day was a rather large commercial job and by the middle of the job the bushing and bearing failed on me causing me to drive on damaged wheels back to the truck. While driving my rig the 3.5 miles back on pavement with bad bushing and bearings it caused the tires to wear pretty bad, So when I made it home that afternoon I took the wheels and tires back to my local harbor freight store nearest to my home to exchange defective merchandise! I presented my receipt to Joana the teller in which she advised me to go ahead and grab a new set to complete the exchange. So l did so, When I came back to the check out counter (TONY) the manager! Told me he will not except my return and when I asked why he told me that the damage to the wheels and tires did not happen that day and that the wear in the tires happened over a period of time which was not the case! I explained to him that I am a small business owner and the bushings and bearing were defective and he blatantly called me a liar and refused my exchange even though I was clearly with-in my 90 day return policy. (TONY) was very unprofessional at handling this situation. He showed no empathy nor did he show any proper communication skills, This boy needs to put in her place by her superiors before somebody else puts her in her place for talking like an ignorant animal to customers! This employee shows horrible value in loyal paying customers!

very disappointing experience thanks to the store manager, Ronny. We already knew what type of tool…read morewe needed, but we had questions about the different brands and power levels so we could choose the right one. The cashier told Ronny that we needed help. Instead of coming over and asking how he could assist, Ronny said to the cashier, within earshot of us, "If they know what they want I can help them because I can't read minds." It came across as dismissive and rude. We weren't asking him to read our minds -- we wanted basic assistance. A store manager should be setting the standard for customer service, not making sarcastic comments about customers asking for help.

I have been to several different Tractor Supply stores all over the place and have to say that this…read moreparticular store has the absolute nicest staff members I have ever encountered. More than once I have come here looking for a specific item and these people will go above and beyond to help you find it, I wish I knew their names so I could post that here for them to know that they are very much appreciated and because of them we will keep coming back.

This location recently had some remodeling done and I absolutely love the new set up. I have been…read morecoming here a little over a year to get my dog food and have always been greeted and assisted with whatever needs I may have. They staff working the front are always kind and the mobile vet clinic that comes out is wonderful as well.

The employees always greet you right when you walk through the door. I have never had an issue…read morefinding an employee to help when I've had a question.

VERY impressed. Great service, Very fair pricing and quick easy delivery. Made my project easy. I…read morehave to drive past a couple big box stores, but the service makes it worth the drive. Thanks for being so customer focused.

Very expensive Poor selection…read moreLooks like it's going out of business Does not look welcoming Drive to Lowe's instead

Has always, what I need for the house in a pinch very great service ! David gave great guidance for…read moremy sprinkler head being busted !

Great store they have everything you need. Great service and they make screens and at let's tooread more

Staff is always helpful! Like to support my "corner" store! Community store and will order products…read moreyou need if not in store

This is the most unethical company I have ever dealt with and they should get negative stars. We…read morespent $8,000 on 8mm flooring that the Houston manager insured us was high quality, which is why we wanted 8mm. We had it installed by a contractor who has done other floors in our subdivision with no issues. We had them installed the week of 3/16/26 and within a couple of weeks we noticed dents and scratches all over the house. I called the Houston store about our issues. The manager then told me that our flooring was a new line and he had never sold it before! I filed a claim with their HQ and sent many pictures. That is just one attached showing dents and scratches after only 8 days. They sent our flooring for testing and emailed me saying that the flooring did not meet their standards. They gave examples of multiple deficiencies with their product that the Houston store sold us telling us how great it was. They are now telling us we have to take more product from them and they will not pay us back for our $7,000 installation fee. They said we would have to pay that again to have more of their product installed. We consulted an attorney and are now going to take them to court. We want our money back, not more defective product, as well as our installation cost. We would have never had that product installed had we known it was defective and they had never even sold any of it. It is on LL to test their products before they sell them. That was not our job. I will never do business with this company again and would never recommend them.

Went in to look for Berber carpet and was enthusiastically greeted. Staff are upbeat and helpful…read moreand work hard to upsell you. I was given a quote well under 2 grand but after they visited it was bumped to 3 grand. Not sure how when measurement is stable but we will go elsewhere for flooring.

5-star service by Travis. Went in looking for a 3/8-in RO system saddle...this after Home Depot did…read morenot have the part in stock and referred me to Ferguson. Travis went above and beyond trying to locate the part as Ferguson too did not have it in stock at this location. He found it at the Brookshire store and arranged to have it shipped home. Top-notch service by Travis; also enjoyed discussing world travels and other matters with him! Well-done!

If you're in the Spring/Woodlands area, this is the only plumbing supply house you need. They have…read moreit all--from the smallest PVC fittings to full lift stations and water heaters. I've been coming here for over 15 years and the service is always top-tier. Jonathan is the man to see; he knows every customer by name and treats you right. Reliable, stocked, and professional.

I had an excellent experience today at the Woodlands Sur La Table store and ended up purchasing a…read moreBreville Barista Express Impress expresso machine. My salesperson was Rhonda. She took time for me to understand my choices and used her product knowledge with all the Breville models to guide me into selecting the machine that met my needs. I highly recommend this store for your barista needs!!

Cooking class date night was awesome!! Chef Julian was the best! Food was amazing!! Chef was great…read moreat instructing and demonstrating.