Great support after the sale ! Salesman Charles is the main…read morereason we keep coming back. Tri Supply- if your reading this GIVE Charles are raise!

At the start of a major master bath remodeling, we were sent to Tri Supply in Conroe to pick out…read morebathroom fixtures by our contractor. While the showroom was fantastic and they had lots of choices, the problems we had that our sales rep caused were not handled well. We picked out everything with the Tri Supply sales rep and left. The sales rep emailed us and our contractor the pricing and we had her go ahead and order the majority of the plumbing items, over $3,000 worth. The project progressed and after most of the plumbing and all of the tile work had been finished, the plumber noticed that the parts that we had asked the sales rep to order were not the correct ones and would not work. When we questioned the rep, she said that she remembered what we told her we wanted and she did not know why she had ordered something different! After lots of discussion with the rep, she ordered a new part that would resolve the problem (not what we had originally wanted because that would have required tearing the whole shower out instead of a 4x4 section). She never offered to expedite that part and finally after waiting a week the part came in. In the meantime, the tile installer had to come and tear out the tile that had just been installed. The new part was installed and now the plumber and tile installer are redoing it. The cost for the plumber and tile installer to come back and redo the problem caused by the sales rep should have been covered by Tri Supply, not divided between the homeowner and the contractor. I would never recommend Tri Supply, they obviously don't stand behind their purchases.

Montgomery Woodwrights built custom cabinetry for a bathroom remodel, including a floating vanity…read moreand large linen cabinet. The quality of construction and materials was excellent; I especially like the easily adjustable door closures. Sean made several suggestions to improve the original design and layout, delivered on time, and the cost was reasonable. I highly recommend.

From the owner: Montgomery Woodwrights, Inc. is a custom cabinets, built-ins and specialty furniture company. We…read moredesign one-of-a-kind items that function as both furniture and art. We serve all of north Houston including Montgomery, Magnolia, The Woodlands, Conroe & nearby areas.

We needed a piece of wood to be fabricated to replace a missing brace on an old wood stool made in…read morethe 1960s. They had just the right kind of wood-red oak. Also we have an antique wood chair that has spindle legs and cross pieces. One of the cross pieces which was a brace had split badly. They had matching wood and made a spindle replacement for it. We had had it for 25 years after my great aunt passed away. And it was 100 years back then. Rockler woodworking and hardware is the place to go!!

Great place, great folks work there, and classes are great. These are the best tools for…read morewoodworking, and not sure of another place to get the hardwoods for fine woodworking.

My family and I drove nearly 40 minutes from Bridgeland--through traffic--because we had a gift…read morecard to The Container Store. We hadn't been in years, and we thought it would be a fun family trip to revisit a store we used to enjoy. When we first arrived, we were greeted warmly by the store manager, Christi, who was kind, professional, and had a genuine smile that set the right tone. The store was not busy, so it was fairly quiet, and you could easily hear my children's laughter echo through the aisles. My son is four--curious, energetic, and, like most toddlers, has a knack for exploring things he shouldn't. My one-year-old daughter giggled as he climbed into one of the large bins--yes, the sturdy, weight-bearing type designed to hold storage items. Of course, as any parent would, I told him to get out. He didn't listen immediately (because, well, he's four), but he wasn't hurting anyone or causing damage. Had anything happened, we're responsible parents and would've made it right. That's why I was completely shocked when an employee named John came marching from the opposite end of the store with a stern, unpleasant expression. Without so much as acknowledging us--the parents--he looked directly at my children and said, in a sharp tone, "Hey kids, get out of there because if you break, you buy." Then he turned and walked away. Not only was this incredibly unprofessional, it was completely inappropriate to speak to someone else's children in that manner. You don't approach toddlers with jargon they don't even understand. You address the parents first. His tone, body language, and delivery made the situation feel unnecessarily hostile and condescending--especially toward two very young kids who were simply being kids. Whether John was having a bad day or just lacks basic customer service skills, it was unacceptable. It left me embarrassed, upset, and frankly appalled that this was how a paying customer and her family were treated--especially in a store that prides itself on organization, sophistication, and service. Although Christi was not aware of what had happened during our visit, her calm and gentle spirit at checkout reminded me what great customer service should feel like. She treated us with genuine kindness and professionalism, completely unaware of the negative experience we'd just had with her employee. Unfortunately, her warmth wasn't enough to undo the damage caused by that interaction. This experience has completely changed how we view this location, and sadly, it will be the last time my family and I shop here. I sincerely hope The Container Store addresses this type of behavior and ensures no other family is ever made to feel the way we did that day.

I love this store! It's always a great shopping experience. The 1960 store is so convenient and is…read morealways organized and tidy. The staff is great too.

i love this place a lot. i actually used to do my community service here. and then i ended…read morevolunteering here because i genuinely like helping out and interacting with customers all the employees here are beyond amazing everyone is very willing to help you with anything you need to be assisted with. Trish, which are one of the employees that work here is my favorite, she's very sweet, funny and charming. To be honest sometimes i come up here to volunteer just to hang out with her. i wish more people like me with a passion of genuinely liking to help out people would come and sign up to volunteer i think you would love it. :) God bless.

Lots of great bargains on home decor and furnishings. I that my purchase helps build homes for…read morefamilies in our community. Something is always on sale too!