While we are very happy with the final results, getting to the so-called "finish line" proved to be…read morea bit of a challenge. That is the reason for this update. This remodeling project was begun around July 21, 2022. About three and one-half weeks later, the job was listed as complete and we were once again able to use this bathroom. However, during the following week, we had to have someone come out again to make repairs: hot/cold water in the shower was flipped; hole along the tile and baseboard discovered; silicone was coming off the niche area in the shower; caulking was incomplete around the perimeter of the shower floor. Once those repairs were made, we thought that finally we were done. Nope. The paint on the ceiling started to peel above the shower. A lot. Finally had the painter return to repair that and we thought, once again, we were done. Apparently not, since we were told the ceiling was "fixed," but something different was evidently told to Roberto. After another week, the entire ceiling showed pieces of paint peeling off. Called for another repair. This time, Roberto came out and told us that the ceiling hadn't been done right in the first place and our only option was to tear out the entire ceiling and start over at an additional cost of $450. That did not sound like a reasonable idea, so it was then suggested that the ceiling texture be redone instead and painting would be done with eggshell (semi-gloss) paint rather than latex paint. We accepted that solution and waited for it to be fixed, finally. Painter came out and did the work at the end of September, but in total we were once again out of that bathroom for 5 days waiting for texture, primer and paint to dry. However, this seems to have truly repaired the problem - thank goodness. Then I get emailed an invoice for $350 for the ceiling repair. Wow. Paid that invoice on September 27, 2022: almost 10 weeks after the job was begun. Unfortunately for Roberto and his crews, though, he was what you can call "penny wise and pound foolish." We had informed every contractor that gave us a bid for this bathroom that based on our experience, we would then move forward for the really big job -- a complete remodel of the master bathroom -- a much larger and more expensive project. Because of the 6-week drag after "completion" and delay due to the ceiling repairs (along with other fixes) and the $350 invoice we received, we did not even consider a bid from Kitchen & Bath Remodeling for our master bathroom. Chose another contractor instead.

We recently (May/June 2022) had our 2nd bathroom remodeled by Kitchen and Bath team. As always they…read moredo great work and are very dependable. My wife and I are very pleased with Roberto's technical team. We had a bath tub removed and replaced with a walk-in shower. We picked out the new material with the help of Doris (Robert s wife and store manager). All new materials were selected from their showroom. They replaced the countertop with great stone top and all plumbing faucets were replaced. Two years ago, we remodeled our master bathroom and we loved the job these guys did. If you have a remodel job, you should give Robert and Doris a call before hiring anyone else. Reasonable price and first class personal service from job requirements quote to final job completion.

9.24.22 Yes you are see that correctly, I am giving Cabinets…read moreto Go 5 stars. If you are looking to remodel your kitchen, closet or bathrooms you MUST go see Chrystal Gabbard (Store manager) at CTG!!! She is a rock star. She knows her job so well. Her design skills are spot on. You know when you go some where and you have this idea in your head of what you want...some how Chrystal reads your mind and does EXACTLY what you were envisioning. She is truly amazing. She has patience of a saint!!! I just love her honesty. Benny (cabinet installer) came out to measure my kitchen & bathrooms and he is the nicest man!! He also knows his job very well. And he showed up on time. That is not something you can say for most contractors. Ida also works at CTG and she is so sweet. I have talked to her as well and she's full of knowledge too! Like I said this is a MUST go to - they sell other stuff that just cabinets. (Flooring, countertops, cabinets, sinks, handles/knobs etc....)

WARNING My countertop purchase was horrible....I checked…read morethe box to view slab before fabrication and they failed to call me. They cut it then called me and told me it was ready. When I told them I had checked the box to see the slab first and even had the sales person make a notation in the computer, they more or less said too bad. I then asked them to send pictures of the cut slab. When they did, It had a large gray vain running through it and it looked nothing like the picture of the slab that I ordered from. The picture I ordered from was cream colored with light soft gold veining. I had multiple conversations with Sherry Pennier and she was not the nicest person to deal with. She told me that I would have to buy another slab and have it redone. When I asked her for the number of her supervisor she refused to give it to me. After arguing she finally said she would have the next person up give me a call. Sean Demory was no better. When I asked him for the next person up he said he was it. He refused to give me an email or number of anyone else I could talk to. When I asked him what happened to customers were always right he said no they were not. So now we are taking a road trip to the Corporate Office Lawrenceburg Tennessee since I can't get any help here in Texas....If you would like to see pictures you can check it out on my Facebook page Susan Manchester Bell. Or message me on Facebook. I will be updating my journey on fighting Cabinet's to Go to make it right! When you offer for the customer to see it first and they check yes then by God honor their request! Other wise why have it on the forms.

Love my new cabinets! exactly what I was looking for, beautiful finish and customer service was…read moreexcellent! I recommend them highly

Completely lacking in customer service. I called the show room in Spring/woodlands to inquire…read moreabout new cabinets for closet and library for my new home. The receptionist directed me to send an email. The sales person didn't bother to give me a call back. Just sent an abrupt email about a week later basically stating they can't do anything about modification work. He didn't read through my email. A simple phone call would have been better even if they can't do the work. If potential customers are dismissed this way, this is a clear sign that I should take my business elsewhere.

I am writing this to warn other homeowners about our experience with Lionel Lopez and Kyra Homes…read more We hired them for a bathroom remodel, and it was a complete disaster. Lionel talks a big game about being an expert in remodels but the "workmanship" was some of the worst I've ever seen. We dealt with crooked tiles, grout lines that were completely uneven, and a quartz countertop that wasn't level. Lionel tried to gaslight us at every complaint to say we were too demanding and to say the quartz is "naturally crooked". Lionel tried to "rework" things several times, but even the fixes were barely acceptable. It felt like they were learning as they went on our dime. The biggest issue was the hidden work. After they "finished", 2 out of 3 bathroom sinks leaked immediately (requiring rework). We were so concerned that we stopped the project before they could finish the shower and bathtub. It's a good thing we did because we had a licensed plumber come out to inspect everything, and they found a huge list of code violations. The waterproofing was so completely compromised that the shower pan and drain would have leaked into our walls, causing massive damage and mold. Their solution for all waterproofing was simply more silicone grout which is ridiculous. I am including pictures here of the work they thought was acceptable. Please note all the screws going through the waterproofing barrier, the dirt they used to fill in the space under the drain, lack of redguard, and the fact they didn't even take the plastic peel off the metal drain cover before caulking it directly to the tile. It's insane they thought that would seal water in a shower floor. I'm also including pics of the crooked quartz countertop, the crooked and uneven tile, and ugly attempt at bead board. Keep in mind, this is all stuff that Lionel says was good and blames us for being too demanding about. I wish I could add more but I am limited by character count here. We eventually had to hire a real professional company to come in, tear out every single thing Kyra Homes did, and start over from scratch to make it safe and up to code. This was an incredibly stressful and expensive lesson. We are currently in the process of suing Lionel and Kyra Homes to get money back because we feel scammed. Please, stay away from Lionel and Kyra Homes at all costs!

Great price, flexible schedule. The work was top notch. My family loved the outcome of the work…read morecompleted in our Tomball house. I highly recommend Lionel and his crews. They did an excellent job from start to finish.

Perfect refresh for our rental home tub, shower and kitchen counters! High quality work and prompt,…read moreprofessional service!

Yesterday our kitchen sink and a bathtub pan was refinished by Melvin. Both look perfect and this…read moreis quality work. Melvin took the time necessary to accomplish his work and it's obvious he cares. I would highly recommend him.

Phil, Scott and the team did amazing work and were super flexible and communicative even when a…read morehurricane got thrown our way mid-project. Love the results!

If you need your kitchen countertops redone this is the guy to go to. You will not be disappointed…read more Did everything exactly as quoted and as promised. In and out in 3 days. Impressed by the way they cut my countertops on site to perfection. Cleaned uo after themselves every day before quitting for the day. Could not be happier with the price and the finished product. Thank you to Phil and his team. Call Phil at 281-960-8197 or visit his website at www.houstongraniteguy.com