Irrespective of the smaller footprint compared to the larger competitors this is a great…read moreneighborhood hardware store. The customer service and staff knowledge overcomes their smaller size. Obviously, will not remove the necessity to go to HD/Lowes but is great for common tools, paint and projects.

Amazing and consistent customer service. Inventory always meets demands and a specific shout out to…read moreJustin for always being there and available to help!

As someone who is just starting out and wanting to do more woodworking, I am a huge fan of Rockler…read moreWoodworking. I have been to the Southwest Houston location on a few occasions. Coincidentally, I stumbled upon this location totally by accident. I had no idea it existed until I randomly saw their sign. They have a plethora woodworking tools that every woodworker needs in his/her shop. Table saws, lathes, dust collectors, routers are just the beginning of the long list of tools they have. They have various brands such as SawStop, Jet, and Delta. They also have a wide range of items for the woodturner. They have a wide selection of pen blanks if that is something you enjoy doing. I personally do not own a lathe (yet). However, a friend has been teaching me the beginning stages of turning. So far, the only thing I have turned are pens (see my photos). If you are not into woodworking, they still have stuff for you. For instance, they have a wide array of cabinet knobs and handles that you just won't find in the big box stores. They also have ladder kits for bookshelves (I really want one). My next larger purchase is going to be a SawStop table saw. If you are a woodworker and have not heard of a SawStop saw, you need to look up the "sawstop weenie" video on YouTube. Bottom Line: This place is a woodworkers playground. They have everything from A-Z. They also have an array of other hardware items that you probably won't find at big box retailers. If you are into woodworking or simply remodeling your house, you should stop in here for a quick gander. I don't think you'll be disappointed.

They have great, hard to find wood. Whittling tool selection is pretty good. I like the scrap…read morebins, I've found Purple Heart and blood wood in the scrap bins before. Great supply of plank wood like leopard wood, wenge, zebra, walnut, redwoods.. many more. they also get a new wood every month on the third week. I like to look at wood personally before I buy it so a physical store works well for me.

5-star service by Travis. Went in looking for a 3/8-in RO system saddle...this after Home Depot did…read morenot have the part in stock and referred me to Ferguson. Travis went above and beyond trying to locate the part as Ferguson too did not have it in stock at this location. He found it at the Brookshire store and arranged to have it shipped home. Top-notch service by Travis; also enjoyed discussing world travels and other matters with him! Well-done!

If you're in the Spring/Woodlands area, this is the only plumbing supply house you need. They have…read moreit all--from the smallest PVC fittings to full lift stations and water heaters. I've been coming here for over 15 years and the service is always top-tier. Jonathan is the man to see; he knows every customer by name and treats you right. Reliable, stocked, and professional.

Fair prices, nice people and great service! I was impressed by their knowledge and the care they…read morespent on my lawn.

We purchased a yard of torpedo sand to be delivered. It never showed up. I've driven to their…read morelocation three times during business hours and no one was present. I've called every number they list. One has a full mail box, one is invalid, one is Mario's mail box, and the rest just ring.

I love this place. They have always let me wander or drive around with my tape measure trying to…read morefigure out what exactly I need and have been quick to help when I figure it out. I've used them for our landscaping stone in the front and back of our house. They can also help you with ideas or suggestions if you are stuck on a project. Anytime I get to go shop for big rocks is a good day.

Bought a half of pallet of veneer stone. Half of the pallet was all broken in pieces very well…read morehidden in between the pallet.. paid almost $900.00 !!! This is highway way robbery, no wonder they're next to the freeway 59. lady at the front desk was very rude, and unprofessional!! She claimed to be the owners wife,I DO NOT RECOMMEND THIS PLACE OF BUSINESS!! Go elsewhere and get your stone for WAY !! WAY!! Cheaper!! I bought the stone , because I had talked to her about it a day prior,and I like to keep my word as a human being..

Small place, they do have a lot of options when it comes to paint, only two people seem to be…read morerunning the place, so you do have to be patient when it comes to getting things done, the guy can be a little moody sometimes, but other than that, it's a good place with good prices to get your paint

My company would be out of business if our customer service was as poor as it is at this store.read more

I have been to 2 The Tile Shop locations and both were great experiences. The employees there are…read morehelpful and patient in my experience. The tile selection is fantastic and they have very high quality tile. The young man who helped me at the Cypress Creek location, Cameron, was very helpful and patient while I made my decision on tile. He was professional and helped me pick an accent tile that I love. Highly recommend this Tile Shop to find tile for all home projects.

Great collection. Modern look tiles available. Definitely pricey Bcz for the showroom. I would…read morerecommend to take a loot at to get ideas and shop outside of you are concern about price from wholesale. Otherwise, if cost not matter, this is great place and I would recommend it.

4.27.26 Came in for a new bird feeder and some squirrel…read moreguards. Those little pest are eat not only the bird food but the plastic on the feeders! As far as prices...the squirrel guards were $14.99 but the bird feeder was $23.99. That was a little expensive but I bought it anyway. I'm sure Amazon was probably cheaper. The cashier was friendly.

I give 2 Stars because up until this point. It has been an Average experience here. The staff does…read morewelcome people in, but they are not very helpful. No one asks if you need help when looking around. And, today, June 1st we were looking at pet toys. There was a nice deal for buy 1 get 1 half off, and we were definitely excited to see this as prices have risen dramatically the last few years. (Picture is attached) We were denied this by a woman at the register, and she even asked another employee who was socializing nearby who gave affirmation. I quote, "Oh yeah, that promotion was only over the weekend, sorry." My wife and i looked clearly skeptical, but we chose to be polite. We put the items back ourselves. (they did not offer to do so for the Inconvenience) After leaving i looked at the photo I took of the sign, and it said it was valid through May 26th through June 7th. I came back inside, and showed the photo to the register employee. Hopefully, this won't happen to the next customer. But, due to this we do not plan on shopping here any longer. In the economic climate, taking care of customers is Paramount as we are all taking our money where accommodating service is the most important thing to retain repeat business. Good Luck in the future. Also, we noticed that organizationally this place does a bad job putting up signs with prices for many items. I would suggest a General Manager or above should inspect this place better.