This store just hums!! Everything flows!! The staff is very professional, friendly and…read moreknowledgeable! They are very patient and understanding. They know many of their customers by name. They have been very well trained and the employees seem to enjoy working there and genuinely like each other! They will even carry out the paint to your car without asking. Jessica and Justin are great! This store is a great example of how a retail establishment should be run - very customer service oriented and again, very professional and very well trained. Thank you Sherwin Williams...getting paint at this store was easy and fun!!

Michael Rivera is the color matching king. After going to numerous stores he stepped up and made…read morethe formula for my beach house that others couldn't match. Thx again great guy

The product line is quality. The two employees I dealt with…read morewere extremely unintelligent. One gave me wrong directions and wrong pricing; the other couldn't direct me to the store because he said 'I don't live around here'. However does he manage to get to work if he doesn't know where he is, or even the stores around him?

Regarding my experience, I will say that I was promptly contacted by a S-W representative who…read moreexpressed concern for the situation.

Kennedy was so patient and kind. Helping me match a 7 year old interior paint. I really appreciate…read moreall the help and precision! I ended with the perfect match!

Great service and products. Staff is always helpful. I highly recommend this location.read more

Fantastic service and great advice - plus a wonderful product. Good selection of paints and…read morestains. My go to paint store

This store has the best customer service of ANY store to which I've ever been. If they don't have…read morethe paint I need, they'll get it for me. If the color doesn't match right, they'll spend a great deal of time making it right. Like so particular-- in the best way! It's just ridiculous- both the quality and the service. Places like this don't exist anymore: I'm so happy this one does.

I was struggling to find a color combination for an exterior paint job on a house. I walked into…read morethis Sherwin Williams and Ms. Monica was on it. She quickly showed me how to understand the color schemes and showed me the "undertones" of each color and how the compares to my brick etc. She didn't rush me and was just as eager as I was to figure this out. I left with these combinations of colors and there were all so perfect I now can't choose between them - a problem I'm happy to have. I love people who love what they do, so thankful that she was there to help.

From the owner: Your local Sherwin-Williams Paint Store in Bryan, TX, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

If you need to purchase off shelf the staff is friendly & helpful…read more However, if you need specialty order beware! I have called, gone in store multiple times to order product from one of their sister companies & they don't follow through with their promises. The sister company can't be bothered with responding at all. That is why I was thrilled when Daniel said he'd take care of getting me the ordering information. Now I'm just left extremely disappointed. I really NEED this particular product to do a very special request. Disappointed & Frustrated...

From the owner: Your local Sherwin-Williams Paint Store in New Caney, TX, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

2.4.23 We went yesterday to pick up some paint. There was 2…read morewonderful young ladies working and let me tell you they were killing it! One was mixing paint and the other one was working the counter helping customers. The one helping customers knew exactly what we needed and gave some tips help cover the dark blue paint in my new gym. I love coming to a business and the staff knows what they are selling and is knowledgeable about it!!! Excellent service! Let the paining begin. ‍

From the owner: Your local Sherwin-Williams Paint Store in Cypress, TX, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

Worst customer service in town. I have bought paint there on two different occasions about eight…read moremonths apart. The first time I thought it was just an off day. The second visit was worse. They act like they are doing you a favor to wait on you. When I asked for advice on primer and paint, they just shrugged their shoulders. They even seem confused about what products they have. I will either switch paint brands or find another store. Life is too short.

Hill Country Paints is an absolutely awesome store! They had the paint I needed in the quantity I…read moreneeded for a reasonable price! My painter notified me at 4:30pm on Labor Day that they would need 5 more gallons to finish the ceilings the next day. I called Hill Country Paint and they were closed for the holiday, so I left a message saying I needed more paint. I went to the store when it opened on Tuesday and I hear the mixing machine going in the back. I was praying they would have what I needed when Mr. Cesar comes out with a 5 gallon bucket on a dolly and says "ceiling white, right?". I was so thankful and asked "how did you know what I needed?" and he replied I just got your message and here you are to pick it up! Thank You Hill Country Paints! Needless to say, their customer service was outstanding and they have a customer for life! Debbie G.