Worst customer service. The tall African American fellow that "helped" me at the counter at 4pm on…read more3/23 was absolutely useless. Brought in a photo of the house paint I've bought here before and he goes, "oh, we don't have that anymore." I asked him if he knew where I could find it then or if he had anything close to it. He then proceeded to feed me the same line, "We don't have that anymore." No recommendation for a substitution, didn't ask if he could help me find an alternative, nothing. I guess you guys don't care about making money anymore so I'll take my business elsewhere.

I have been coming to this location multiple times because my work is close by. They were charging…read moreme $14 for a sample book which we should have been free. They told me that I need to go to my home store to get a free book. I called my home store and they told me that they should not have told me that and they should've given me the free chart book. This location is ridiculous and I refuse to give them any more business. Buyers beware they are unfair with loyal customers, and I've been a customer for over 10 years! I have given them so much business the passed few weeks. Not going to this location anymore.

Friendly, knowledge staff! Always helpful and give the best advice. Quality products in stock and…read morethey track down what I need if it isn't available. I have purchased from this location for many years and will continue to do so.

I had been putting off a couple of painting projects for a year now and finally decided to go…read morethrough with it. SOUTHERN PAINTING was recommended to be by a friend, and I couldn't have been happier with the outcome and entire process. Thomas, the owner, was thorough and patient with all my questions, explaining the paints from color to choice. The crew was professional and fast. I will recommend southern painting to anyone!

Let me start by saying that I was absolutely stunned at the level of disrespect and poor manners…read morepresented by The store manager and Sales manager at this Sherwin-Williams. They both sat there, ignoring all the customers, watching their employees struggle, conversing without a single care in the world. I found this almost hilarious that these associates with management positions cannot behave in a professional way. However, Michelle and Tommy specifically were kind, understanding, and apologetic about the wait. Both helped me with my paint and explained things thoroughly. Companies like this need to revaluate who they give manager positions because clearly they think they are exempt from working for Sherwin Williams.

Very good service even the best of all the Sherwin Williams of Houston and thanks to Brenda who…read moretook the time to serve me for me one of the best workers of Sherwin Wiliams

Awesome place to buy paint! I enjoy coming here. The product is so worth the price. Sherwin…read moreWilliams is good but these guys are way better.

Great customer service. I needed to match some paint from another store. The manager Djorn hooked…read moreme up quickly with the right paint as well as the rollers and brushes and tape. I told him I was just painting one room and asked how much paint I needed. He said try one gallon and if you need more call me and I'll have another gallon waiting. Sure enough I needed two and sure enough he had another gallon waiting when I walked in the door. This is why I will always buy my paint and supplies here as opposed to the big box stores. Better product and WAY better service.

Need a developer paint for your house, great spot to find your color. Take a sample and they'll…read morematch it.

I had to fix some walls and came to this shop for matching colors. Everyone is so sweet and kind. I…read moreended up to come here 4 times today. Especially Anderson helped me a big time!!! I couldn't finish painting my walls without him in a day. I highly recommend this shop. Thank you so much for helping me.

It was because of all of you that we chose your company - you're a great team…read moreThe floors look wonderful and the installers were all very conscientious and cleaned up well. No furniture was damaged and it was all placed back where it belonged. Thank you so much

It's so nice to have a store like this in our town. Quality products, great price and exceptional…read morecustomer service!

First...If you see something in the store I would absolutely recommend buying it. Their selection…read moreis wonderful and the workmanship I saw from vendors that sell there is excellent. If you want a custom piece done I would recommend putting on your armor and prepare to hang on for a very bumpy, long ride. Ordered two nightstands May 3 and was told 2-3 weeks. Let them know I wasn't going to be back in town for about six weeks, told that was great and they would be ready. They weren't, which was really ok and not an issue at the time. Weeks turned into months. Oct. 4, told they would deliver to my house since they had a family trip planned. I live north of Dallas, said that wasn't necessary but please deliver to a friend in town that lives in their neighborhood. Assured it would be delivered by October 18. The date came and went with no nightstands (no communication during that time). My friend received a text Nov. 3, saying they were drying and would be ready November 5th. Optional times were given to deliver and crickets. I received a text and picture at 7:19 pm Friday the 7th. Picked up on Saturday. 6 months start to finish for a six week job. The finished product was very nicely done but the attitude, excuses, and lack of communication was unpleasant. Somehow, asking when they might be ready was determined to be aggressive, rude, and hard to deal with. I am quite confident there will be a reply to this about my behavior and "attitude" as she called it. She is entitled to her opinion, I would disagree. Bottom line is 6 months start to finish.

November 2023 Work in progress, can't wait for the finished…read moreproduct. To be continued.. March 2024 Well bless their heart.. I would like to clarify, five star rating for the outside vendors hard work and outstanding artistry that they have provided. The vendors definitely deserve better representation and credit for their merchandise. The finished product arrived 4+ months after purchased and paid for in full. Also, it didn't arrive on the scheduled delivery date as promised and was missing pieces when it finally arrived. Luckily the extremely kind and friendly vendors Laurie & Lou that delivered it returned with the missing pieces the same day and even went out of their way to install them. The interior was just spray-painted in the shop without sanding nor priming beforehand within a couple days instead of hand-painted like I was originally informed. This caused splotches, streaks, debris, mottling and overspray on the exterior of the original vendor Elizabeth's exquisite artwork and beautiful design. The saga continues with her KARENY complete delusion of lies of a reply to my none threatening review, but it ends here and now, my truth has been spoken.. Clap back to this lying bully. This family owned shop negative 5 stars! But who am I to judge, if you don't believe me just read the other reviews or if you dare become another unsatisfied victim.