I've been going to Katy Hardware at least 20 years. Today I received great service from the lady's…read moreand gentleman that helped me. Very easy to figure out where everything is. Great quality tools, and the lumber was what I needed. Will be back!

This is my favorite hardware store. If you are looking for something, they walk you right to it…read more They don't just point and leave you to search. If you are trying to create or repair something, they have suggestions. This is what a hardware store was in the past and needs to be again. Everyone is always so friendly, knowledgeable and helpful.

Joyce N Love Brookshire Hardware, great for the Brookshire…read moreand Katy community. Very friendly and not far from Cane Island, Thanks Steve for great customer service.

Brookshire hardware isn't as big as those big box stores of course, but they always have exactly…read morewhat you need. Everybody is friendly and knows where every item is. Prices are reasonable. I can't really ask for anything else.

Avoid this Ace Hardware location. I brought in a screen for repair, and the first attempt was…read moreunsatisfactory and had to be remade. The replacement was also unsatisfactory. When I raised my concerns at pickup, they were dismissed rather than addressed. Everyone makes mistakes. What matters is whether a business stands behind its work. After two unsuccessful attempts and poor customer service, I lost confidence in this store and would not return.

Great hardware store, glad to have them here in Katy. So much nicer than going to Home Depot or…read moreLowe's because it is easy to get in and out of. Usually find what I am looking for but when I can't there is always the larger stores. I read some of the negative reviews (very few) some people have left on their website and I couldn't disagree with them more, this is a great store to shop in. I guess some people just can't be pleased!

I don't know why I keep coming to this place. Every time I come they don't smile at all. The only…read morepeople who smiles are the men who work at the back of the store. This time I called and asked if they had a certain item in the store and of course the answer was no and she hung up not even saying thank you for calling tractor supply or anything not even goodbye. I'm telling you these people who work at the front these ladies are rude. I'm not coming back and I'll make sure that my husband doesn't shop there anymore and my sons and I'm talking about my whole family who all goes there.

I'm writing this review to bring serious attention to an ongoing issue at both the Bridgeland and…read moreTomball Tractor Supply Co. locations regarding the use of the pet wash station. Every time we've made the effort to drive out -- often 30 minutes each way -- with our baby and our dog, we've been met with repeated refusals from employees to use the pet wash. The excuses vary each time: "It's under maintenance," "We're about to close," "Someone else is using it," or vague reasons that feel more like avoidance than valid operational concerns. On several occasions, we weren't even allowed to check the pet wash ourselves to verify the claims. It's extremely frustrating and frankly feels like the staff simply doesn't want to deal with customers using that service. As loyal customers who have chosen TSC for both pet supplies and convenience, it's incredibly disappointing to receive this kind of treatment -- not once, but multiple times, across different locations. The lack of accountability and consistency in customer service is unacceptable. I hope this review brings this issue to the attention of store management and the corporate team. The pet wash is one of the advertised features that brings people into your stores -- please ensure your employees are trained to either provide the service as promised or communicate honestly and respectfully with your customers.

Everybody was very helpful and kind. A big thank you to Angel who stood by to help while I spoke…read moreforever on the phone for the person I was buying for.

This new Home Depot has what I need and is much closer than to my home…read more I'm a regular at hardware stores because I like to DIY stuff like furniture, greenhouses and whatever. I use the Home Depot app when making my shopping list and from the app I note what aisle/bin my target is hidden in. If the store doesn't have what I want they will order it for me and ship to my home or the store. Often I find the prices are lower than competitors, even Amazon and Walmart.

I purchased 3 appliances from Lowe's and it is now 3 weeks and I'm still waiting for then to…read morereplace the dryer that only worked for a week . The companies they use CRST AND Lone Star Appliance are HORRIBLE and totally incompetent . I will never ever go into. Lowe's again .

Fridge arrived that we purchased new here at Lowe's and it was a terrible installation first time…read more After the first delivery crew left the fridge was unbalanced, doors were unleveled, the plastic is damaged on side of fridge and the water dispenser kept dripping. Called customer care for help and they told me to exchange. Another hour of my time gone. New crew calls me 2 days later for delivery of exchange. No text sequence for notice of delivery like first time. Calls me to tell me they are here. They come in and tell me first delivery crew did not install correctly. The water dispenser has air and is the reason for dripping water. If the first crew had done the job correctly, it would have not needed exchange. A waste of my time and the second crew was informative and helpful cleaning up the mess the first crew made.

This is my happy place. I come quite often. Not necessarily to shop, but to go sit a commune with…read morethe KOI or wander the plants to see the wild butterflies. The staff are simply wonderful, genuinely friendly, and extremely helpful. Also, they hand out KOI pellets to those of us who are addicted to them. I have had the privilege and pet the KOI while feeding. It's unlike any other experience you've had. My most recent visit was to pick up some "Dirty Dirt" which is dirt made from food waste compost from the Heights area of Houston. While they're much more expensive, its top quality product and all of my plants thrive living in it. I planted my most recent batch of garden plants, several different types of Certified Organic/Non-GMO potatoes (the plants are sprouting thru the dirt and it's only been a week!). In addition, I got an Orange tree, Swiss Mint, and a few other little goodies for my back yard. The staff answered all of my questions and I went home feeling like I had a true experience. I spent 2.5 hours there, they were very peaceful and happy 2.5 hours. I highly recommend spending some time here.

What a fun and (serene) shopping experience. We drove aaallll the way from Downtown to check out…read moreNelson Water Gardens & Nursery, and I was expecting a nice selection, but they exceeded my expectations. If you have a koi pond or are thinking of getting one, start here. They had so many in various sizes, an assortment of fish, lillies and other water plants, fountains... and then your regular nursery selection. We bought some stuff for algae control, a water pump, and some faux wood floaters made from cork.

So so so slow! Took 30 minutes to buy a $5 part. Only 1 other customer in the building. Avoid if…read moreyou can help it. Also, company would do well to put mr.personality with the long chin hair in the warehouse. It's obvious he hates his job. Will avoid this facility if at all possible.

From the owner: Ferguson is an industry leader in wholesale plumbing and wholesale heating and cooling supply…read moreproducts. Make your local Ferguson in Brookshire, TX your trusted partner for premium plumbing products and HVAC equipment, including repair parts, tools, operation supplies and more. In addition to providing professional HVAC and plumbing contractors with equipment, parts and supplies, our knowledgeable associates can also provide on-site trainings and full-service solutions.

I came down from NY for my Texas girl, and Barbi loves my northern tool. She'd rather have it than…read moreany southern tools she's met down this way. Easily my favourite tool store in Katy and easily my favourite chain in the country for hardware, specifically tools. I have only recently got into fixing things, out of necessity, and this place is my jam so to speak. Better than everything in the whole Houston area. They have everything you might need and they are well stocked and they are friendly and they also are knowledgeable, more so than most of the other tool stores, and honestly if they were a little bit more affordable and more discounted and I would probably give them five stars instead of four.

I didn't have a chance to visit the store in person, but I ordered online and I received my product…read morein a very timely manner.