I bought a spa from Conroe Spas back in 2003, which later became Olympic Pools and Spa. Over the…read moreyears I've had my unit serviced and they have always done a great job from diagnosis to repair. Recently I shopped for a new unit and Angela explained to me all of the newest features and helped me narrow down which unit I will buy next. Very knowledgeable staff and friendly service.

I sent them a message requesting a quote, with pictures of the pool included. I had to call them 4…read moredays later asking why no response, and they had just found the message. Randall was supposed to get back to me the next morning. That never happened. I had to call again. He came out 2 days later and said he would have me a quote that afternoon. That was 3 days ago. No quote. Terrible communication- it's like they don't want your business. Stay away from these losers.

After having our spa six month it is time to write a review of Spas Unlimited service. We've had…read moreissues with the bluetooth that had everyone scratching their head, ordering parts, dealing with delays in getting the parts from the manufacturing company and COVID. Last week Brett contacted me again to tell me they finally have the topside control panel for the entire spa.....yeah. Brett showed up early and had the bluetooth system working again. It sounds fabulous, the speakers have high end quality sound and makes the entire spa time even more relaxing. David worked with us during this entire process. I felt so sorry for him as getting the parts were out of his control. Then Brett, total gentleman and professional who explained each step he was taking to attempt to fix the issue, much thanks friend. Thanks to Benny and Jeremy who also stopped by one evening after the completed their spa deliveries for the day and worked well past dark to help. The ladies in the office who kept getting out calls for any possible updates, thank you. We couldn't be more pleased with our purchase back in July and delivery in August. David your entire staff is incredible and patient, so keep up the great job you all do and keep doing it right.

UPDATE- The day I posted this, I finally got a call, so I changed my 1 star to 2 stars. Martin…read morecame out, and fussed about the spa, and then told me, he will need to make a third return call, not this Monday, but NEXT Monday to bring his sump pumps and vacuum etc. So, still not repaired to blow out the lines. I will update again if anything ever gets finished. I bought a lovely swim spa from Spas Unlimited a couple of years ago. We have enjoyed the spa. Noticed a few issues this spring. Reached out to Esmeralda in service. Paid a Couple hundred dollar service fee. Waited over a month for a Technician to visit. He spend about 10 mins with my spa. Enough to remove filters and the top of spa. He stated he needed a compressor to blow the lines, and the spa jets seemed glued on and were not popping off easily. He left. I truly thought he was either going to get a compressor or have lunch. He never returned. I waited another week to call Esmeralda who stated that they were "waiting to see how the owner wanted to proceed with the repair". I haven't heard back in three weeks. The request for service started back in Spring. It is now almost August. Unsure of what I paid $$ for service call. Absolutely nothing was done. I've been more than patient.

Blue Cube Pools is a very trustworthy company. I have used their services for nearly two years…read morenow, and found them very helpful. Particularly, I have worked with the owner, Erik. Erik helped me out and solved many pool issues, including black algae. He is a very nice and helpful person. Very knowledgeable as well. Beyond all, you can trust him. He doesn't oversell or overcharge like some other pool guys I worked with do. I highly recommend Erik !!

We found Blue Cube by requesting information from several vendors on Yelp. They were one of the…read morefirst to respond and their quote was lower than all the rest. That might have been the end of the review but they have proven to be an outstanding provider. Eric (one of the proprietors), is very responsive and overall, just a great guy. Recently, I noticed a small leak in our Rollo injector that was squirting onto the grass. The leak was pure chorine and there was a significant dead patch of grass. I sent Eric a text (I believe it was on a weekend) to which he immediately responded, he came out the very next day which was also on the weekend. He found the leak and sent one of his guys out to fix it. Now that would be amazing in and of itself but there's more. He sent a man out from a landscape company to dig out the contaminated soil and re-sod the area where the dead grass was. This level of customer service blows me away. Blue Cube is the real deal, there was no begging and cajoling to do the right thing. They just did it and it was their idea. As for the price, I am amazed they can be so competitive. They are careful about what they take on because they want to be able to provide the best customer service so they have chosen grow their their business responsibly, while some pool services just take on as many pools as they get calls for, Blue Cube limits the clientele to a number that they can manage. I waited to do this review because I wanted to be sure they were the real deal. We are coming up on one year and I am very pleased. If you need pool service, get your name on their waiting list and say your prayers. If you are lucky, you will be pleasantly surprised.

Pentair parts, water testing, expert advice and some fun toys are among the reasons I go to Texsun…read more They are a little more of a drive but it's worth it if your pool is going haywire. As a first time pool owner I occasionally find my pool isn't behaving according to my understanding of the rules. Maybe that's why I switched my major from Chem E to Mech E in '78? So spoke with the guy at Texsun, followed his instructions; and next test: perfect pool!

2 Stars only because at one point, this was a well run store with helpful employees. I just…read morefinished my last visit to this store. Here is why: For about 3 years I've come here for my pool. Every visit, I buy everything they say I need. Each visit usually comes to $50 to $150 and I never complain or question them. In that time I've also made larger purchases around $1000 for additional equipment like a new Polaris, a new motor for one of my pumps, new housings/fittings/etc. All together is probably safe to say I've spent between $5k and $10k dollars there. So today I replaced the 5th piece that's failed on my Polaris I bought from them. I'm a little annoyed by that b/c it cost $1000 and I feel like being 2 years old, that's just a bit ridiculous. I've also had parts sold to me at a discount because "they were opened by accident" only to find that parts where missing and I was denied a refund... but in general, I was just a little annoyed about the Polaris failures. I went into the store to get my water checked just now. The one manager (female, young, didn't catch her name) was helping some other people and a young guy took my water. I casually mentioned how I've just replaced the 4th or 5th piece on that (I think i said $1400, but it's actually $1000... no matter) Polaris, and how crazy that seems. I didn't say it aggressively. I just sorta mentioned it while the guy was testing my water. Anyway, the girl was not having it. She was sure I only paid $800 (as if that makes it somehow ok) and insisted on trying to argue about it in front of the whole store, even going so far as to stop helping customers and go print my old receipt. Okay, so it ended up being $1000 and not $1400. Still... my point was that it's not a great product if I have to spend $300 over the next 2 years repairing it (and thats just parts. if i paid labor for someone else to do it, who knows how much it would be). As I left, she came storming out of the store and began to berate me and my wife for our unacceptable behavior. I remained totally calm. Her voice shook and her eyes became bloodshot as her blood pressure elevated and she assured me of how she was an excellent manager and she just wasn't having that in her store. I calmly told her that I would have no problem apologizing if I made her feel disrespected, and I even did apologize. I then told her that perhaps a better manager might approach a long time customer with a different tact and the benefit of the doubt before talking down to us like we are children. None the less, she assured me she wasn't going to put up with my behavior (i guess of expecting value out of a product and just idly mentioning it calmly in conversation) before exclaiming "That's just the way it is!" and walking off. I'm now looking for somewhere else. Go here if you want, I wouldn't.

My husband found Adam on google after our filter pump went out 5 days after moving into our new…read morehouse. He was quick to respond, came out as soon as he can, and didn't even charge us labor. He came back a second time to clean our filter for us and replace a part that was broken. I will definitely use Adam again and will refer him to anyone.

Adam truly loves his work. I called him at the last minute to take care of my green lagoon because…read moreI had a potential buyer showing up the next evening to look at the house. He said he had a full day but he would be over. Sure enough he shows up at 10 that night. I don't know what he did to that pool but by the next evening I had a crystal clear blue Oasis. He even gave me advice as to the what to do and what not to do in maintaining it. I've recommended him to everyone that I know that owns a pool. You can't go wrong with this guy, guaranteed.

This place has become my default pool supply store, but is very unreliable. Several times I have…read moregone during hours it is supposed to be open, it is just randomly closed. This is especially problematic on weekends. I will likely have to move to another business that honors the hours they post as being open, as I plan accordingly.

To begin my relationship with this company, I was compelled by a competitor whose pool water test I…read morehad suspected was not accurate. When you compare this business with an owner that is a chemical engineer against the competition which employs teens, the difference is substantial. I was impressed with the professionalism of their efforts to give people the tools at a reasonable price to maintain their pool with expertise to solve problems with effective processes. I am now a believer in liquid chlorine and my pool has never looked better and runs much more economical. Thank you Pinch A Penny!

I've been with Poolwerx for over a year now, and I've had the best experience. When I first became…read morea pool owner, I had to learn how to take care of it properly. That's when I met Sam--he really took the time to make sure I understood exactly what to do. He also told me to call or text anytime I had questions, and he always got back to me quickly. A couple of months in, my pool heater started shutting off after just 7-8 minutes of runtime without ever reaching the set temperature. That's when I met Mike. He could have easily taken advantage of me as a new owner and recommended an expensive part, but instead, he fixed it perfectly just by cleaning the inside. It's been working flawlessly ever since. Recently, I hired them for full-time pool service, and the care and attention to detail they put into every visit far exceed my expectations. I've only ever dealt with Mike and Sam--the trust I've built with them and the consistently perfect work they've done mean I have no interest in trying any other company. While I've worked with two other pool companies in the past, I found their service and cleaning results to be somewhat mediocre, which is why I'll be staying with PoolWerx.

Over the last seven years ​I have h​a​d mor​e swimming po​ol cleaner​s than mow blow and go lawn…read moreguys. Last year I selected Sam and Michael Brown with Poolwerx Cinco Ranch. My pool has never been in this good shape. Michael ​i​s here every week at the sam​e time he tes​ts the water, sweep and vacuums the pool. Everything I have needed has been included in their premium service package. Right now I have one light that has stopped working and also my suction pool sweep has died. I don't have call someone else to fix them. Sam and Michael are on it and at a very reasonable price. Finally when they say they guarantee their service believe them. As long as I have a pool Poolwerx with service it. They truely are 5 star service.

Today I was looking for a new pool services company and I lucked up and found BRB Pool Repair and…read moreService! Woohoo what a blessing for me! Gave them a call and talked with Patricia and explained to her what I needed and she took my name and number and had Danny to call me right back to answer all my questions. Danny was very personable and professional and answered ALL my questions by troubleshooting through a few questions about my system. I thought I needed valves replaced because that's what I was told by another company but Danny thought otherwise, and that; was even before he got to my house. Luckily for me, he was able to come out within a few minutes because he was in the area. I left work and met him at my house, almost 2 hours later, job was done. My spa, which I thought wasn't working because of broken valves, once he cleaned my filter cartridges and made them look like new, the spa functions properly. In addition to that, he showed me I had a small blower for my spa which makes more bubbles that I didn't know anything about! SMH.... The money I spent today (a great price by the way) was well worth it because Danny not only fixed my problem, but he taught me a lot of new things about my pool! That's a GREAT repair and service company. If you have a pool issue or need monthly services, please give BRB Pool Repair and Service a call, I promise you won't be disappointed! I finally found me a reliable pool service company! Thanks Danny!

From the owner: Locally owned and operated since 1978, our family is dedicated to keeping yours swimming. Our…read moreknowledgeable staff is experienced in pool repair & maintenance of in-ground pools and spas.

Of the 5 pool builders I conducted extensive due diligence on prior to building a 50 ft by 18 ft…read more pool with oversized Jacuzzi, Omega Pools topped them all. An "A" Team of professionals with extensive knowledge and 26 years of exectuion experience. Part of my due-diligence included visiting recent pools that each of the builders built. The Omega built pools had immaculate finishing, the best equipment, were technically executed with higher precision and looked cosmetically superior to all the other pools from the other 4 pool builders. With regard to my project, I was integrally involved in every step of the project and witnessed every step first hand. This pool is arguably the largest in the subdivision when it comes to 80ft section homes. From excavation to rebar to cement gunite to tile work to plumbing to plaster to decking, the execution was flawless. The entire project was shockingly executed in 36 days. Even my neighbors were shocked. And they restored my neighbors yard who was impacted by the project better than it was before the project. My neighbor thanked me greatly for the upgraded restoration. Thanks to Omega Pools A special thank you to Bobby who is the central nervous system & power house of the entire operation and the nicest and most pleasant guy you will ever meet, to Gustavo the operations Guru who is absolutely wonderful, to Pepe who tirelessly makes sure every single detail is done to perfection to James who is an absolute pleasure to be around & talk with who is a master at conceptualizing and designing the 3D renditions/models of the pools prior to construction. Each team member is a subject matter expert in what they do and they seamlessly work together to produce unbelievable results. Below are pictures of the 3D design and the actual pool. Thank you again Omega Pools for an incredible master piece done for us in record time. My family and I are very grateful. We still can't believe what we now have sitting in our backyard.

Absolutely superior experience throughout pool construction project. Every subcontractor came on…read moretime and completed work promptly. Communication w project managers was prompt and every team member was responsive and helpful. Wide range of material choices and expert guidance in selection of coping, waterline tile, and plaster. Pool construction inevitably entails a short-term mess, but your end product w Omega will be worth it. This company is top-tier in every way. HIGHLY recommended.

Richard quickly responded to my request for a quote to fix our broken pool pump. Extremely pleased…read morewith the professional service and fair pricing. Would definitely recommend.

From the owner: We specialize in pool equipment installation and repair. Heaters, controllers, pumps, motors,…read morelights, salt systems, cleaners, and filters are all items we service. We do electrical and plumbing repairs. Give us a call or send us a message.