Update Update: Going back to full 5 stars.. would give more if it were possible. I hadn't even…read morehit up Waterside on the issue with the landscape irrigation system damage mentioned below, but they hit me up to ask and are compensating for the loss (voluntary, i didn't even ask!). As I'd said below, even with the 1 relatively speaking minor issue, I was still going back to them for any future work. As I said below: I can't even imagine contacting anyone else for my pool system/pool needs. Really exceptional company here.
Update: Unfortunately, I do need to knock a couple of stars off. The installation, and equipment used is still WONDERFUL, and done very well, however I have found out that in 3 different places the work they did damaged my installed lawn sprinkler system piping. Worse, this wasn't something they could possibly have not known about as the water supply isolation valve was closed. I've now had to pay for a 2nd job (with someone else) to do all the repairs, and will have to pay for sections of my sodding that have died out as a result of not getting water during this recent dry period (is how i found out there was a problem with the sprinkler system.) I still will use Waterside in the future as their work on the system they were contracted for was still great, but In the future I will follow up and check out other home systems that are anywhere near the location they work in.
After this experience, I can't even imagine considering another contractor. My entire pool control system burnt up in a fire. Everything needing replacing, the pipework, valves, pumps, control system, filter, heater.. everything. They scheduled fast (next day). Jeff showed up, did a great assessment, discussed options, and totally worked with my budget. David and his plumber crew, electrician crew, and fence repair crew.. Fast scheduling, kept to schedules, and the work is so professionally done (much more so than the original installers). their selection of equipment was great (went Pentair instead of my previous Hayward system, and I never want to go Hayward again either now). The electrical crew is really where they shined. Very professional cable conduit/cable runs, J-box installation, and cable routing. The concrete pad they poured for the pumps and filter, and 2nd pad for the heater was likewise done fast, and professionally, and just how I'd asked.
Will be a return customer for any contractor needs that they cover.