Admiral Pool Services has been a breath of fresh air. From the first call, they were incredibly…read moreprofessional, welcoming, and treated me with genuine care. Before beginning service, they took the time to honestly assess my pool equipment; they didn't try to sell me a single unnecessary product, but instead took the time to write up a clean, clear, and detailed proposal. I truly appreciate that they offer free quotes and, more importantly, they follow through on exactly what they promise. They communicate clearly, notify me in advance before a technician arrives, and put everything in writing so there is no confusion. Every week, they notify us in advance and provide a thorough report of their services, complete with before-and-after pictures. I want to give a special thank you to the technicians who have serviced my pool over the last three consecutive weeks. Each one of them has shown great knowledge, professionalism, and a true understanding of what they are doing. Their technicians are incredibly thorough, spending nearly an hour ensuring the pool is cleaned properly and treating it exactly as advertised. Most impressively, thanks to their expertise, my pool went from green to blue in less than two hours on day one! They offer reasonable and fair pricing, and they treated me and my pool with complete respect. It is rare to find a company that puts their professional ethics into action like this. I feel truly blessed to have found them, and their name perfectly represents their high standard of service. If you are looking for an honest, professional, and reliable pool company, look no further than Admiral! I am writing this review entirely of my own volition. I was not paid, asked, or incentivized by the company to share this; I am writing this simply out of heartfelt admiration for the high-quality professionalism they provide. I highly recommend anyone who is not happy with their current pool cleaning services to try out Admiral. It doesn't hurt to get a second opinion on what your pool really needs and feeling happier with the new choice. After being loyal to my previous company for many years only to feel taken advantage of, I am so glad I made the switch. I purposely waited until my 4th week of service to write this review so it reflects a true, long-term experience rather than just a 'honeymoon phase' feeling.

I sent a message requesting service. Received a response showing me available times and asked when…read morewe'd like to schedule. Got another message this morning asking when we'd like to schedule. I replied that I would have my husband call the number they sent me and have him explain. He called and was told they have no availability and that no one contacted them.

We have been trying to find the right Company to take care our pool like we would take care of it…read moreif we had time! We finally found them! Nate has integrity, knowledge and will explain to you whats going on with your pool if you are having problems. Highly recommend!

I have a new pool and getting the levels where they need to be seemed impossible to me, especially…read morehaving well water. Nate was the first person to answer my phone call and he was at my house the very next day. He is very knowledgeable and is going above and beyond to get everything just right. He answers all my texts promptly and checks on my pool daily during this process! Couldn't be happier!

You couldnt ask for a better service. Brandon has alway done…read morean excellent job I highly recommend this pool companyI

If I could give zero stars I would! CK Pools damaged my pool heater equipment by improper balancing…read moreand causing corrosion inside and then acknowledged fault, and then completely failed to make it right. Despite already accepting responsibility, they refused to refund or properly replace the heater they damaged. After weeks of back-and-forth, delays, and excuses, they finally offered to replace it -- but with a cheaper, off-brand heater, not the brand and quality of the original equipment they broke. To make matters worse, their chemical mismanagement caused extremely high alkalinity, which resulted in guests' hair turning green -- a clear sign of improper water balance and potentially damaging to skin and hair. This is especially alarming for anyone who hosts guests or values safety. The lack of accountability, professionalism, and urgency throughout this process has been exhausting and IS STILL NOT RESOLVED. This happend in August! If you value your equipment, your guests, or your peace of mind: RUN. I would never trust CK Pools again and strongly caution anyone considering their services.

I was looking for a SPA technician to troubleshoot an error message I was receiving and I reached…read moreout to Ryan to help me pinpoint the problem. Upon arriving, he swiftly diagnosed the issue, control panel needed to be replaced. News I didn't want to hear nevertheless, he directed me to the right supplier and I was able to secure the correct replacement part at a prorated rate. After 5 days, he came back and replaced the control panel without a hitch and it has been running like normal. The value of having someone as knowledgeable as Ryan was truly invaluable. From this point forward, if I have any hot tub concerns I know who to call without hesitation.

Excellent and great value. Ordered parts and replaced quickly. Highly recommended. Would definitely…read moreuse next time

You must hire chuck for any Indoor/outdoor spa related issues that you have…read more Chuck is honest and professional businessman. He arrived on time and troubleshooted and diagnosed the issue with our indoor spa. He was able to tell us exactly what the cost work for the repairs and why the repairs needed to happen. He was able to give us insight to how to maintain our spa in the long run. He was able to resolve our issues the very same day and spent time doing due diligence to make sure that the spa was working effectively. He is an excellent electrician and talented electrical engineer. If you have any spa, hot tub or jacuzzi related issue, you must contact this company. He will even troubleshoot with you over the phone before he comes out to diagnose the issue might be. I'm very pleased with my service!

I'm glad to have found Hi Tech Spa. We have a spa on a deck (not in ground). Not all companies will…read moreservice this kind of spa. He knows what he is doing. He is punctual and courteous.

I bought a spa from Conroe Spas back in 2003, which later became Olympic Pools and Spa. Over the…read moreyears I've had my unit serviced and they have always done a great job from diagnosis to repair. Recently I shopped for a new unit and Angela explained to me all of the newest features and helped me narrow down which unit I will buy next. Very knowledgeable staff and friendly service.

I sent them a message requesting a quote, with pictures of the pool included. I had to call them 4…read moredays later asking why no response, and they had just found the message. Randall was supposed to get back to me the next morning. That never happened. I had to call again. He came out 2 days later and said he would have me a quote that afternoon. That was 3 days ago. No quote. Terrible communication- it's like they don't want your business. Stay away from these losers.

Nick came in and did the repairs to my PVC pipes on my pool pump 3/30/24. The first week of May my…read morePVC pipes connected to the pool pump started leaking again. On Monday 5/6/24, I sent messages to see if Nick can come by and take a look or at least recommend a sealant. He responded that same day for pictures which I sent. After that I didn't hear from him. I even called him Thursday of last week and no answer. I waited a week before posting to be fair. Just incase there was an emergency that came up and the reason why I did not get a response. It is unprofessional to not receive a response when a customer is trying to get a hold of a business. I could have at least gotten that. This is FYI if you are thinking about looking to use them for pool services.

Great People. Fixed up my pool and educated me on pool maintenance. Great customer service and very…read morefair pricing. They did not service my area but came out anyway. I would recommend them for your pool needs.

Tim was very responsive and knowledgeable about pool repair. He knows his stuff. I hired him to…read morerun the electrical for my air blower and to add a weatherproof switch to operate it. Very honest and efficient with work. Would highly recommend!

This is the company to call if you are in need of pool repair. Great response time and very nice…read morepeople! Thank you Erin and Tim.

After receiving multiple quotes for my pool renovation, my husband and I decided to go with…read moreAmericana Pool Service. Pricing was reasonable and what stood out the most to us was Jorge's professionalism and superb customer service that we didn't get right off the bat from some of the other companies. Jorge was very transparent about the whole process from the get go, promptly answered all of my questions (and trust me, I had A LOT!) at any given time or day, listened to my concerns, worked within my budget and never once tried to up-sell on any services or additions. Not only that, he and his team WENT ABOVE & BEYOND to do additional thoughtful touches to our pool/pump without even charging us for it! What surprised me the most was when I learned he was working on multiple new pool builds/other remodels during our renovation yet he never gave the impression that he was too busy for us. I really thought we were his only pool project at one point because that's just how attentive Jorge is to you as his client! The renovation was completed in the timeframe he quoted which was around 10-12 days and that included new plaster, tiles, coping, sundeck, and patio decking. We had a slight mishap with the stamped concrete people (diff vendor) but we could tell Jorge genuinely cared about what happened and tried his best to help resolve the issues even though the mishap wasn't caused by his team. It was then that I knew we would soon become loyal clients of Americana Pool and at the completion of our remodel... we decided to switch over to them for our weekly pool maintenance services as well! Overall, we had a great experience with Americana Pool Services and would highly recommended them to anyone! You can tell Jorge has a passion for all things pool related and loves what he does.... because it surely shows! Thanks Jorge & the Americana Pool team for bringing our dated pool back to life!

Amazing person Mr. Jorge is a very honest person . He helped me trouble shoot my issue (pump not…read morefiltering water ) over the telephone and like an angel from God - he guided me and the gasket was all it needed ! I will seek him always as my pool person ! And he was out of town with his family on vacation !