I would highly recommend Ocean Pool Services for all your pool needs. They have helped keep my…read morepool in top shape and the owner is extremely knowledgeable about how to remedy various pool issues in a quick and efficient manner. My previous pool maintenance company was constantly trying to over-charge me and left the pool in a state of disarray. I was extremely lucky to find Ocean Pool Services because they know exactly what needs to be done to maintain a great looking pool and are honest about the work they do. Their pricing is also very competitive!

From the owner: Ocean Pool Services – Expert Pool Care You Can Trust!…read more At Ocean Pool Services, we are committed to delivering top-quality pool maintenance, cleaning, and repair services to keep your pool in perfect condition year-round. Whether you need weekly maintenance, equipment repairs, filter cleaning, acid washes, or system upgrades, we’ve got you covered. We take pride in providing reliable, professional, and family-owned service with no contracts—just great results. With years of experience, we ensure that your pool remains clean, safe, and running efficiently. Serving Sugar Land, Richmond, Missouri City, and surrounding areas Call or text us at (713) 349-3322 Visit us at oceanpoolservicesllc.com Let Ocean Pool Services take care of your pool so you can enjoy it stress-free!

I hired this guy to clean my spa that haven't been used for a year. he did use some products to…read moreclean the algae and cleaned the filters. But when I told him the next day that the pump stop working, he stopped returning my calls or text msgs. Very unprofessional, to drop you when something is not working. Michel Vanlerberghe

From the owner: We strive to clean or repair your pool/spa to ensure you never have to worry about having a dirty…read morepool! Our weekly services include scrubbing, shocking, clean filters!

I was looking for a SPA technician to troubleshoot an error message I was receiving and I reached…read moreout to Ryan to help me pinpoint the problem. Upon arriving, he swiftly diagnosed the issue, control panel needed to be replaced. News I didn't want to hear nevertheless, he directed me to the right supplier and I was able to secure the correct replacement part at a prorated rate. After 5 days, he came back and replaced the control panel without a hitch and it has been running like normal. The value of having someone as knowledgeable as Ryan was truly invaluable. From this point forward, if I have any hot tub concerns I know who to call without hesitation.

I called Ryan from Spa Officials to come by and check my hot tub because i noticed my grass was…read morereally wet and i was constantly adding water every week. I knew there was a leak, but needed someone to dive into it and figure out where it was leaking. Mr. Ryan got back to me very quickly and we set up a time for him to come out and fix it. It didn't take long for him to find the leak and get it fixed. Ryan is very knowledgeable in his job and I would highly recommend anyone that has a hot tub to give his company a call. Ryan is very nice, easy to talk too, and very meticulous when hes working on your hot tub. I highly recommend Ryan if you need repairs or maintenance done for your hot tub. You will not be disappointed!!! After he finished the job, he even played soccer in my backyard with my grandson and i. Ryan made my grandson's day. He was so happy that he kept talking about his day to his dad, my wife, and his other grandmother. Lol. Overall a genuine great man and repair company. Thank you very much Ryan! As for prices, he's very reasonable and i don't think i overpaid for what he's done.

I sent a message requesting service. Received a response showing me available times and asked when…read morewe'd like to schedule. Got another message this morning asking when we'd like to schedule. I replied that I would have my husband call the number they sent me and have him explain. He called and was told they have no availability and that no one contacted them.

We have been using Admiral Pool Services since it's inception. The service we have received has…read morebeen exceptional, professional, consistent high quality, knowledgeable, personable technicians. We highly recommend Admiral Pool Services.

found the owner to be unprofessional, even aggressive & lacked good communication. My experience is…read morethat this company is not about service but more on up charging & using as little as possible supplies. I have asked questions and either did not get answers or got an answer with no follow through. I was charged additional services that I didn't request or confirm I wanted. Anything that was wrong with the pool they would always blame us as if we were the ones cleaning and make us feel we were poor pool owners but they will fix with additional cost. As well knowledge of the app was very disappointing. I absolutely would not recommend and would say you're better off doing it yourself then deal with this headache. Update- Im no longer customer and 100% dealt with Johan. One of the worst experience ever dealing with him. I even followed up with the pool equipment company and everything Johan told me was pretty much wrong. He never takes responsibility and I find his knowledge of pools extremely poor to be in this business.

New Pool construction: I found the owner to be very aggressive & lacked good communication. He went…read moreinto my HOA and was very aggressive in the office as well. Pretty similar to the previous 1 star reviewer. My experience is that this company is about up charging as they go and try to make it sound like they are doing you a favor & on the other side cost cutting on construction. Lack of experience and deception trying to put blame on you instead of realizing they should explain clearly the issue. Several times when he disputed, I have most of this on video! Each time I showed him, he found something else to try and blame me for. Apparently this is a pattern, in summary, lack of construction experience, cost cutting and uncharging while putting the blame on customer saying if I did something, I lose my warranty, BEFORE construction completed. Most of this is on video! The pool in the end, would be considered ok by other pool vendors I brought in to inspect, It's only a few months old, so we'll see, but the experience was horrific. He needs some lessons in humility and accountability when he is caught, not everyone is stupid and can get wool pulled over eyes. I do hope he turns this behavior around, because I did see sparks of goodness. Amendment: 1. Appears owner is accusing negative reviewers are being fake when it's obvious the timing of the positive reviews came right after these negative reviews. 2. I did ask for changes as the owner states, which I immediately offered to pay for, However, the owner made cost reduction changes reducing deck size over 300sq ft without consulting with me. Turns out the changes I was paying for were 3x actual as well and measurements were way off. For the the changes the owner made, when called on it, got his back up and said "I don't like your attitude" and tried charging me for things we agreed on before construction started! Other thing, I realized to late was he never took elevation measurements which should be standard process, another item that wound up costing me money. He hauled off several trucks full of dirt, but wanted to charge me to bring it back.. saying, thats part of the landscaping cost. if he planned the elevation, it wouldn't cost me an additional 8 yards of dirt to fill holes under the decking he left off. I did many quotes before deciding on a vendor, each did elevations and each included "back fill" in the cost. because its dirt from the hole they dig from the pool. 3. Drawings: were they a sketch or architectural drawing? If they are architectural, the measurements would be correctly listed and able to corroborate, however, owner refused to update the drawing after promising he would. But when it came to arguing his point, he said it was a sketch.... so what is it sketch or architectural drawing? On the final day the owner started shouting at me when I asked him to provide. Scared the shit out of me and my son! 4. We made agreement 3x to resolve these discrepencies , and each time, when it came time to proceed or something else got done, the owner changed his mind on that agreement and wrote a whole new contract with a gag order. If resolved professionally, owner wouldn't need gag order. I obviously didn't sign it because I knew he would not stop changing things! 5. At the end of the day, the truth is I signed the closeout because I was sick and tired of hearing his lies and deception Screaming in front of many people. Agressive behavior is on video recordings.... On 2 occasions I asked him to leave the property because he was getting too heated, Owner would not leave the house after me asking several times. He attacked an HOA fence contractor trying to get him to turn on me when he had nothing to do with anything! ON VIDEO!!!! HE did the same with the HOA office screaming at them as well, 4+ times in the office ranting and raving. And by the way, he has my phone number blocked right after I sent him copies of some of the videos and hasn't answered any txt messages since! if he wants direct communication, he should allow it. IF owner wanted this review NOT to happen, he would have made good on agreement covering uncommunicated short sidedness in planning and communicating changes made by the owner.

CK pools are awesome. Pool tech Kevin is the best. He's very friendly, knowledgeable and…read moreprofessional. I will refer to others.

If I could give zero stars I would! CK Pools damaged my pool heater equipment by improper balancing…read moreand causing corrosion inside and then acknowledged fault, and then completely failed to make it right. Despite already accepting responsibility, they refused to refund or properly replace the heater they damaged. After weeks of back-and-forth, delays, and excuses, they finally offered to replace it -- but with a cheaper, off-brand heater, not the brand and quality of the original equipment they broke. To make matters worse, their chemical mismanagement caused extremely high alkalinity, which resulted in guests' hair turning green -- a clear sign of improper water balance and potentially damaging to skin and hair. This is especially alarming for anyone who hosts guests or values safety. The lack of accountability, professionalism, and urgency throughout this process has been exhausting and IS STILL NOT RESOLVED. This happend in August! If you value your equipment, your guests, or your peace of mind: RUN. I would never trust CK Pools again and strongly caution anyone considering their services.

Failed to give the right answer to the problem . Estimated Reparation costs ridiculous high. Get a…read moresecond opinion after getting them .

I did not select this company due to size of project which included pool, hardscape, outdoor…read morekitchen, generator, and landscaping. Though a smaller company, I felt respected and heard throughout the process of quoting.