found the owner to be unprofessional, even aggressive & lacked good communication. My experience is…read morethat this company is not about service but more on up charging & using as little as possible supplies. I have asked questions and either did not get answers or got an answer with no follow through. I was charged additional services that I didn't request or confirm I wanted. Anything that was wrong with the pool they would always blame us as if we were the ones cleaning and make us feel we were poor pool owners but they will fix with additional cost. As well knowledge of the app was very disappointing. I absolutely would not recommend and would say you're better off doing it yourself then deal with this headache. Update- Im no longer customer and 100% dealt with Johan. One of the worst experience ever dealing with him. I even followed up with the pool equipment company and everything Johan told me was pretty much wrong. He never takes responsibility and I find his knowledge of pools extremely poor to be in this business.

Our family cannot say enough about this company. We've used many pool companies before Mango and…read moreall were "good enough". A neighbor referred us to Mango, and they have done multiple jobs for us and we will never use another! There aren't enough stars above for expertise, customer service, dependability, cost...ALL the things! You won't regret using them. PS - I've seen less than great reviews. Those people have GOT to be reviewing the wrong company. Mango is excellent whether you are easy to please or not!

Alan has done a great job in keeping our pool looking and running well. He is very conscientious,…read morewith himself and his team. We would recommend Alan for your pool cleaning and maintenance.

I called Alan yesterday, and he reassured me that the fee for him to come asses why our pool…read moreequipment would be waved if we had him service the problem. Because of a busy schedule, he told me he would come Saturday (in 2 days) but would call to let us know half an hour before arrival. He actually texted me the same day I called and said if his schedule opened up, he would be there the next instead, with still the heads up. This is exactly what happened. Our pool was fixed a day early! He is comfortable working with whatever level of involvement you have with your pool. In our case, my father in law designs pools and has been teaching us a lot... So we aren't in need of regular outside maintenance. Alan is great! Not out to just make a $buck... But wants you to have a great looking and working pool!

So here is our story. We signed to build a pool in September 2020. This is our second pool, so we…read moreknew what to expect and what should happen. What we got were excuses, delays, unfinished projects, crooked walls, improper drainage, zero equipment, electrical not grounded from the pool, no electrical done for an equipment install, no sprinkler, no stonework, they forgot the step in the spa, unfinished and crooked fire pit, unfinished plumbing, a loss of tens of thousands of dollars, no plaster, a deck we had to redo...oh, and a lien placed on my property because a subcontractor wasn't paid. We paid 90% of the contract price. The quotes we had to finish our project were somewhere between 35-40k. I kept quiet, hoping they'd do the right thing, but they never did.

Con Artists!!! That's the best way to describe Amy and Tony (Anthony) Salazar. They take your money…read moreand don't finish the job. Whether doing business as the now defunct Allegiant Pools, the newly minted Allegiant Construction and Design, Reel Cocky Fishing Apparel or any other names or ventures they rename or rebrand to, they will take your money. They will blame COVID. Go back and look. These complaints started prior to that. They will blame deaths which legal investigators found they were on a family vacation, not a funeral. They will take your money, promise promise promise but never deliver. They come in with their fancy software and nice looking stuff but after they have your money, they stop calling halfway through the project. They will come have a "face-to-face" meeting and lie straight to your face. They will NOT make your backyard better and if you actually do your homework, you'll find most "good reviews" are friends or family and not actual clients. They will provide "receipts" then say they haven't paid for your stuff yet. They say they left the security deposit with the HOA then the HOA says they've never heard of them. They literally can't keep up with their lies and who they've told what, yet it's all in writing and when they're caught, it's a new excuse. And if ALL of that is not enough to dissuade you: go Google "Allegiant Pools" or "Anthony Salazar" and look at the court cases where people are suing them for falling pool walls, failure to pay vendors and obviously the homes and families suing over failure to complete promised work. They will take your money and all that will ever actually get delivered is excuses. Stay away....at all costs before it costs you! Because now they're will be one more lawsuit, but a criminal lawsuit since they're proud to brag "we've filed bankruptcy so a civil suit will get you no money." Which, also makes you laugh because they company is dissolved and they're still concerned about reviews. So much so they will give you empty promise after empty promise they'll complete the work, then never call or text back for weeks at a time! No lights in the pool, no heater, no finished deck, no fence around our AC units, no pergolas, no tanning ledge chairs, no drains covered, skimmer not working .....the list goes on, and on, and on, and on....... Day 231 of the "42 day project!"

After looking at the Google reviews and Sean's availability on a weekend, I called him to help me…read morewith the Algae issue in my pool. The pool still had clear water but with traces of Algae. Sean comes in on Sunday evening and quotes $250 for fixing algae, $150 for cleaning filter and $100 for fixing the air bubbles in jets. The total came around $540 taxes included. The money was paid upfront. The service was scheduled for Tuesday at 11 am. My parents volunteered to be at home and nobody shows up all day. I came back in the evening and call Sean and asked him to return the money as no services were offered. Sean said he will offer me a free month and will come in early morning next day. Second day the pool maintenance guys show up when I am not at home and supposedly did some work (according to my parents who volunteered to keep an eye). When I returned in the evening the water level was 6" down. I called Sean and said that the pumps are not working, the water quality is bad and level is dropping and when asked to start or demonstrate the pool pump, he said that it will start later and left. Sean said he will show up early morning of the next day. Third day, Sean shows up when I am not at home but my father was again available. Sean says that the motor is burnt up and will cost another $500 plus for replacement. The pool pump was working great throughout before the service started and even during the service. My father said that the maintenance guy screwed it up. How is this great service? When components failed during their service and we were not even using the pool. I asked Sean to return the payment in part as he couldn't demonstrate the algae removal and the water jet bubbling fix. Sean rejected and didn't care to talk further or give any suggestions. 5/30 - After reading my reviews, Sean texted me saying he wants to either fix the problem for free or return about half the service amount. I asked him to fix the problem. He said he ordered parts and will come on 5/28. Sean doesn't show up or call on 5/28 or 5/29 or 5/30. I texted him back asking him to return the money on 5/30. He replied asking me to remove the reviews. Sean later called me in the evening and used 'F word' and said that I am not going to get my money back. This guy doesn't show up on time and doesn't do the work properly and now he is mocking and using bad words. I am going to post pictures of his texts. This is a phony organization with fake reviews. I can't even find it on BBB to file a complaint. Whata pool made me Whata fool. I am looking at filing a small claims suit for the damages.

STAY AWAY FROM THIS COMPANY. Paid Sean up front and he would LIE about cleaning our pool. Told us…read moreseveral times that he came by and added chlorine tablets, but there were no tablets. He also did not show up when he said he would. When I cancelled service and told him to pay the money back, he told me he is in BAD financial trouble and couldn't. I had agreed to work out a payment plan, but he has DEFAULTED on that now. DO NOT TRUST THIS MAN!!! HE WILL TAKE YOUR MONEY AND NOT PROVIDE THE SERVICE! **I live in Katy TX not sure why it says California

CK pools are awesome. Pool tech Kevin is the best. He's very friendly, knowledgeable and…read moreprofessional. I will refer to others.

If I could give zero stars I would! CK Pools damaged my pool heater equipment by improper balancing…read moreand causing corrosion inside and then acknowledged fault, and then completely failed to make it right. Despite already accepting responsibility, they refused to refund or properly replace the heater they damaged. After weeks of back-and-forth, delays, and excuses, they finally offered to replace it -- but with a cheaper, off-brand heater, not the brand and quality of the original equipment they broke. To make matters worse, their chemical mismanagement caused extremely high alkalinity, which resulted in guests' hair turning green -- a clear sign of improper water balance and potentially damaging to skin and hair. This is especially alarming for anyone who hosts guests or values safety. The lack of accountability, professionalism, and urgency throughout this process has been exhausting and IS STILL NOT RESOLVED. This happend in August! If you value your equipment, your guests, or your peace of mind: RUN. I would never trust CK Pools again and strongly caution anyone considering their services.