I've been with Poolwerx for over a year now, and I've had the best experience. When I first became…read morea pool owner, I had to learn how to take care of it properly. That's when I met Sam--he really took the time to make sure I understood exactly what to do. He also told me to call or text anytime I had questions, and he always got back to me quickly. A couple of months in, my pool heater started shutting off after just 7-8 minutes of runtime without ever reaching the set temperature. That's when I met Mike. He could have easily taken advantage of me as a new owner and recommended an expensive part, but instead, he fixed it perfectly just by cleaning the inside. It's been working flawlessly ever since. Recently, I hired them for full-time pool service, and the care and attention to detail they put into every visit far exceed my expectations. I've only ever dealt with Mike and Sam--the trust I've built with them and the consistently perfect work they've done mean I have no interest in trying any other company. While I've worked with two other pool companies in the past, I found their service and cleaning results to be somewhat mediocre, which is why I'll be staying with PoolWerx.

Over the last seven years ​I have h​a​d mor​e swimming po​ol cleaner​s than mow blow and go lawn…read moreguys. Last year I selected Sam and Michael Brown with Poolwerx Cinco Ranch. My pool has never been in this good shape. Michael ​i​s here every week at the sam​e time he tes​ts the water, sweep and vacuums the pool. Everything I have needed has been included in their premium service package. Right now I have one light that has stopped working and also my suction pool sweep has died. I don't have call someone else to fix them. Sam and Michael are on it and at a very reasonable price. Finally when they say they guarantee their service believe them. As long as I have a pool Poolwerx with service it. They truely are 5 star service.

This place has become my default pool supply store, but is very unreliable. Several times I have…read moregone during hours it is supposed to be open, it is just randomly closed. This is especially problematic on weekends. I will likely have to move to another business that honors the hours they post as being open, as I plan accordingly.

To begin my relationship with this company, I was compelled by a competitor whose pool water test I…read morehad suspected was not accurate. When you compare this business with an owner that is a chemical engineer against the competition which employs teens, the difference is substantial. I was impressed with the professionalism of their efforts to give people the tools at a reasonable price to maintain their pool with expertise to solve problems with effective processes. I am now a believer in liquid chlorine and my pool has never looked better and runs much more economical. Thank you Pinch A Penny!

Blue Cube Pools is a very trustworthy company. I have used their services for nearly two years…read morenow, and found them very helpful. Particularly, I have worked with the owner, Erik. Erik helped me out and solved many pool issues, including black algae. He is a very nice and helpful person. Very knowledgeable as well. Beyond all, you can trust him. He doesn't oversell or overcharge like some other pool guys I worked with do. I highly recommend Erik !!

We found Blue Cube by requesting information from several vendors on Yelp. They were one of the…read morefirst to respond and their quote was lower than all the rest. That might have been the end of the review but they have proven to be an outstanding provider. Eric (one of the proprietors), is very responsive and overall, just a great guy. Recently, I noticed a small leak in our Rollo injector that was squirting onto the grass. The leak was pure chorine and there was a significant dead patch of grass. I sent Eric a text (I believe it was on a weekend) to which he immediately responded, he came out the very next day which was also on the weekend. He found the leak and sent one of his guys out to fix it. Now that would be amazing in and of itself but there's more. He sent a man out from a landscape company to dig out the contaminated soil and re-sod the area where the dead grass was. This level of customer service blows me away. Blue Cube is the real deal, there was no begging and cajoling to do the right thing. They just did it and it was their idea. As for the price, I am amazed they can be so competitive. They are careful about what they take on because they want to be able to provide the best customer service so they have chosen grow their their business responsibly, while some pool services just take on as many pools as they get calls for, Blue Cube limits the clientele to a number that they can manage. I waited to do this review because I wanted to be sure they were the real deal. We are coming up on one year and I am very pleased. If you need pool service, get your name on their waiting list and say your prayers. If you are lucky, you will be pleasantly surprised.

Regal Pools was amazing to work with. Super easy, super fast, and the pricing was honestly better…read morethan I expected. They knocked everything out quicker than anyone else I talked to, and the quality came out way better than I imagined. They really went above and beyond -- can't recommend them enough.

After reading some of the negative reviews, they are all related to my issues, if you don't want to…read morebelieve me, believe the trend. See below for details. I was very pleased with my pool and service for the first couple of months, but then the problems started. In short, they do a fair job on the structural, but they use cheap materials for the cosmetic part (plaster, tile, grout, pavers, turf, etc.). Quality of materials used and unresponsive to warranty. Most of the issues will appear around the 6-month mark, then they'll tell you they are very busy and please be patient someone will address it, then when your warranty expires, they say is your fault or it is normal. Full disclosure, they did address some minor issues as a "favor". But some of the issues came back because the problem is the quality of the material they used/offer. Their pricing is above most pool builders by at least 50% - I assumed paying premium was a way of having certainty I wouldn't go through this. I was wrong. There were several (minor?) issues when the pool was finished, but I was told "It is normal or will correct itself", after a few months passed they were "gracious" on coming and fixing some of the things I was complaining about, mostly cosmetic and one related to the pumps. Issues: - Pool pump will shut down after using the spa or just by switching it on. They fixed this with some sort of regulator at no cost. - Paid for an upgrade on the water scuppers, they rusted very quickly (I would assume they used element resistant material, or high quality, but I was wrong). After MANY emails and probably a year after, they finally "fixed" it by applying a coating that will prevent rust, so far it has worked, but I am sure this will be a problem in the months to come. - Stone pavers, they looked great for the first 2 months... after a couple of heavy rains, they are all misaligned some sank, some popped up. This upgrade was expensive, and they don't sand by the quality they announce. - Plaster. from day 1 i noticed the color was not uniform. I asked them and they told me it was normal and will become uniform as I brush or clean my pool. A year after, the pool looked the same. They came back and did an acid wash of the pool. The plaster color now is uniform but not the color I selected, also I got an upgrade to have shiny shell bits and after the acid wash, they are now white dots. After I asked for a resolution, they are deaf to my questions and they only response I am out of warranty, even when plaster is 10 years. On top of everything, the plaster is falling off. - Water sheer descent. They installed a descent where the water flows in chunks, not as a single downflow, so it looks weird. They say is my fault because I don't clean it. Although I clean it, I don't think is supposed to act that way. A second service person came and said, Oh we have to open the thing a bit more, he did, improved a little but same outcome. To the point we never use the sheer descent, because it looks ugly. - Tile and Grout. The tile we picked at the design center is not made for pool or outdoor, it absorbs the elements in the water and environment and became stained. The grout they use is permeable as well, so scaling surfaced easily. Had issue also with the coping, turf, and other minor things that I decided to leave out, so the post is not even longer. They also claim to be ALL-American, and most of the contractors they use are immigrants (nothing wrong with that). But just beware, it is just another lie. I don't know how a company can say to you "God bless" when they are so dishonest.

Lone Star Stars and Stripes Pool maintenance has been consistently cleaning my pool for a year now,…read moreand I couldn't be more impressed. J's professionalism, attention to detail, and knowledgeable service have made this past year worry-free and unmatched. From start to finish, the service was not only quick but also remarkably . For pool maintenance, i will always trust and recommend this company!!!

From the owner: Veteran owned pool maintenance and repair company with competitive pricing! $35-$50 per week…read moredepending on pool size, not location. I service all houston areas.

I usually go to Leslie's for my pool needs. Even though there may be ways to save on your chems and…read morestuff, there's no beating the professional advice and service I get from Leslie's. Ryan at this Mason Rd location is an excellent example of what I mean. Whenever I come into this location I run into this guy. He's helpful, friendly and people enjoy talking to him. I also enjoy Leslie's app and the large warehouse of supplies they have available for Home delivery from the app

I need testing and repairs on my Polaris pool cleaner and they came back with a price as much as a…read morenew one. Then gave me back my cleaner in a bag full of pieces. Plenty of other locations or pool supply stores.

After interviewing several companies, checking reviews, and doing my homework, I chose Richards…read moreTotal Backyard Solutions and it turned out to be one of the best decisions I've made. I had worked with them years ago when I purchased my Jacuzzi/spa, which is still gorgeous, but this pool has completely transformed my backyard into a private resort. The process took some time in the beginning with planning and design, but it absolutely paid off in the end. Between Montana, Jacob, and Stacey, and their fantastic and friendly crews, the final result looks like something straight out of a postcard. I literally can't stop staring at it. The back of my patio villa home is mostly windows. I used to keep them open just for natural light. Now, even at night, the view is so stunning that it feels like living inside a luxury retreat. I never imagined something this breathtaking could be my own backyard. They designed and built the pool, waterfall wall, and deck to blend seamlessly with my existing natural stone pond and waterfall. The attention to detail is incredible. As pretty much expected, we ran into a couple of snags and I'm a perfectionist. BUT what truly sets this company apart is how they handled everything. Montana, Jacob and General Manager Stacey they went above and beyond to make it right. and then some. The colors, textures, and overall design are just invigorating. And I don't even have to tell you how much my adult kids and grandkids love it, they never want to leave! Because I trusted their work, I continued with irrigation repairs, landscape design, and outdoor lighting and once again, they delivered a home run. I even added one of their chillers systems. In Texas, where summers last nine/ten months, pools can quickly turn into bathtubs. The chiller will make all the difference, allowing us to actually enjoy the pool even in peak heat. My backyard is now something people dream about. We're retired and used to travel to experience beautiful scenery. Now, we have that same feeling right at home from morning coffee to a glass of wine in the evening, it truly feels like our own private resort. I highly recommend Richards Total Backyard Solutions for pools, spas, landscaping, irrigation, lighting, and complete backyard transformations.

It's been 10 weeks since we signed our contract and paid the deposit, yet we still don't have…read morepermits or a start date for the pool and spa. I had high hopes when we met and designed the pool, but my hopes are quickly diminishing. We have had no communication, outside of us reaching out to the salesperson, so I'm now left to wonder if that will be the case once we actually begin the process. I am highly disappointed in this process, beginning to wonder if I should have gone with my number 2. Hmmmm My advice, proceed with caution.

Of the 5 pool builders I conducted extensive due diligence on prior to building a 50 ft by 18 ft…read more pool with oversized Jacuzzi, Omega Pools topped them all. An "A" Team of professionals with extensive knowledge and 26 years of exectuion experience. Part of my due-diligence included visiting recent pools that each of the builders built. The Omega built pools had immaculate finishing, the best equipment, were technically executed with higher precision and looked cosmetically superior to all the other pools from the other 4 pool builders. With regard to my project, I was integrally involved in every step of the project and witnessed every step first hand. This pool is arguably the largest in the subdivision when it comes to 80ft section homes. From excavation to rebar to cement gunite to tile work to plumbing to plaster to decking, the execution was flawless. The entire project was shockingly executed in 36 days. Even my neighbors were shocked. And they restored my neighbors yard who was impacted by the project better than it was before the project. My neighbor thanked me greatly for the upgraded restoration. Thanks to Omega Pools A special thank you to Bobby who is the central nervous system & power house of the entire operation and the nicest and most pleasant guy you will ever meet, to Gustavo the operations Guru who is absolutely wonderful, to Pepe who tirelessly makes sure every single detail is done to perfection to James who is an absolute pleasure to be around & talk with who is a master at conceptualizing and designing the 3D renditions/models of the pools prior to construction. Each team member is a subject matter expert in what they do and they seamlessly work together to produce unbelievable results. Below are pictures of the 3D design and the actual pool. Thank you again Omega Pools for an incredible master piece done for us in record time. My family and I are very grateful. We still can't believe what we now have sitting in our backyard.

Absolutely superior experience throughout pool construction project. Every subcontractor came on…read moretime and completed work promptly. Communication w project managers was prompt and every team member was responsive and helpful. Wide range of material choices and expert guidance in selection of coping, waterline tile, and plaster. Pool construction inevitably entails a short-term mess, but your end product w Omega will be worth it. This company is top-tier in every way. HIGHLY recommended.

I thought I would give this place a try after having driven past it on Westpark Tollway a few…read moretimes. I was hoping that it would be either a little cheaper or maybe have some different plant varieties than Houston Garden Center or some of the nurseries inside the loop. I didn't find either of those things to be the case, and I can't say I had a good experience, to be honest. But, I will say that management contacted me upon posting a negative review and were serious about trying to make up for it. They also explained that this nursery is mostly set up for plant sales to landscapers and professionals, even though they do allow sales to individuals at retail prices. This explained the lack of prices and sometimes labels on their plants. I will say that I went to The Ground Up at their Brittmoore Rd location and had a an excellent experience.

Usually very happy with purchasing mulch from here. Unfortunately my last experience this past week…read morewas disappointing as I've had to sort out more rocks than I care to have in my flower bed, small as they may be.