Kennedy was so patient and kind. Helping me match a 7 year old interior paint. I really appreciate…read moreall the help and precision! I ended with the perfect match!

Great service and products. Staff is always helpful. I highly recommend this location.read more

Worst customer service. The tall African American fellow that "helped" me at the counter at 4pm on…read more3/23 was absolutely useless. Brought in a photo of the house paint I've bought here before and he goes, "oh, we don't have that anymore." I asked him if he knew where I could find it then or if he had anything close to it. He then proceeded to feed me the same line, "We don't have that anymore." No recommendation for a substitution, didn't ask if he could help me find an alternative, nothing. I guess you guys don't care about making money anymore so I'll take my business elsewhere.

I have been coming to this location multiple times because my work is close by. They were charging…read moreme $14 for a sample book which we should have been free. They told me that I need to go to my home store to get a free book. I called my home store and they told me that they should not have told me that and they should've given me the free chart book. This location is ridiculous and I refuse to give them any more business. Buyers beware they are unfair with loyal customers, and I've been a customer for over 10 years! I have given them so much business the passed few weeks. Not going to this location anymore.

Great hardware store, glad to have them here in Katy. So much nicer than going to Home Depot or…read moreLowe's because it is easy to get in and out of. Usually find what I am looking for but when I can't there is always the larger stores. I read some of the negative reviews (very few) some people have left on their website and I couldn't disagree with them more, this is a great store to shop in. I guess some people just can't be pleased!

Be aware that each Ace Hardware store has a different owner. The location on S Mason Rd in Katy, TX…read moreis extremely rude. Customer service was very poor, and I would not recommend dealing with this store at all. Make sure that you are not buying anything on sale other wise you will experience a poor treatment.

Need a developer paint for your house, great spot to find your color. Take a sample and they'll…read morematch it.

I had to fix some walls and came to this shop for matching colors. Everyone is so sweet and kind. I…read moreended up to come here 4 times today. Especially Anderson helped me a big time!!! I couldn't finish painting my walls without him in a day. I highly recommend this shop. Thank you so much for helping me.

People are lazy at this location. They do everything possible to avoid helping. The one on i-10 is…read morefurther but the service is 100x better.

Managers never know who to hire at this place. Low enthusiasm and no thought what's so ever for the…read morepainters needing to get moving asap.

First...If you see something in the store I would absolutely recommend buying it. Their selection…read moreis wonderful and the workmanship I saw from vendors that sell there is excellent. If you want a custom piece done I would recommend putting on your armor and prepare to hang on for a very bumpy, long ride. Ordered two nightstands May 3 and was told 2-3 weeks. Let them know I wasn't going to be back in town for about six weeks, told that was great and they would be ready. They weren't, which was really ok and not an issue at the time. Weeks turned into months. Oct. 4, told they would deliver to my house since they had a family trip planned. I live north of Dallas, said that wasn't necessary but please deliver to a friend in town that lives in their neighborhood. Assured it would be delivered by October 18. The date came and went with no nightstands (no communication during that time). My friend received a text Nov. 3, saying they were drying and would be ready November 5th. Optional times were given to deliver and crickets. I received a text and picture at 7:19 pm Friday the 7th. Picked up on Saturday. 6 months start to finish for a six week job. The finished product was very nicely done but the attitude, excuses, and lack of communication was unpleasant. Somehow, asking when they might be ready was determined to be aggressive, rude, and hard to deal with. I am quite confident there will be a reply to this about my behavior and "attitude" as she called it. She is entitled to her opinion, I would disagree. Bottom line is 6 months start to finish.

November 2023 Work in progress, can't wait for the finished…read moreproduct. To be continued.. March 2024 Well bless their heart.. I would like to clarify, five star rating for the outside vendors hard work and outstanding artistry that they have provided. The vendors definitely deserve better representation and credit for their merchandise. The finished product arrived 4+ months after purchased and paid for in full. Also, it didn't arrive on the scheduled delivery date as promised and was missing pieces when it finally arrived. Luckily the extremely kind and friendly vendors Laurie & Lou that delivered it returned with the missing pieces the same day and even went out of their way to install them. The interior was just spray-painted in the shop without sanding nor priming beforehand within a couple days instead of hand-painted like I was originally informed. This caused splotches, streaks, debris, mottling and overspray on the exterior of the original vendor Elizabeth's exquisite artwork and beautiful design. The saga continues with her KARENY complete delusion of lies of a reply to my none threatening review, but it ends here and now, my truth has been spoken.. Clap back to this lying bully. This family owned shop negative 5 stars! But who am I to judge, if you don't believe me just read the other reviews or if you dare become another unsatisfied victim.

Looking for a standard sized pillow for my duvet set , I couldn't find one. The service was…read moreexceptional. I asked an employee stoking the shelves and it reminded me of the movie at Christmas time where gimbals and Macy's were competitors and one store referred the other store for a special toy. Well, the employee at Hobby lobby told me exactly what I needed and where I could buy it. I was so very grateful it is great customer service and I know their value is wonderful.

I could live at Hobby Lobby if I were given the chance! This location is usually pretty well…read morestocked and they are quick with their seasonal selection. They also have nice discounts in between seasons. Lots of decor and activities for kids!

Awesome place to buy paint! I enjoy coming here. The product is so worth the price. Sherwin…read moreWilliams is good but these guys are way better.

Great customer service. I needed to match some paint from another store. The manager Djorn hooked…read moreme up quickly with the right paint as well as the rollers and brushes and tape. I told him I was just painting one room and asked how much paint I needed. He said try one gallon and if you need more call me and I'll have another gallon waiting. Sure enough I needed two and sure enough he had another gallon waiting when I walked in the door. This is why I will always buy my paint and supplies here as opposed to the big box stores. Better product and WAY better service.

We were helped by Maria, she was amazing! she went above and beyond! She was able to locate the…read morefurniture we were looking for! Thank you!

Great service, great furniture, and awesome delivery drivers…read more James the Salesman and Diego and Carlos that delivered the furniture. All were Very professional and did a great job.