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    D & M True Value

    3.3 (10 reviews)
    ModerateHardware Stores
    Open 8:00 am - 5:00 pm

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    6 months ago

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    10 months ago

    Top notch small town friendliness. Great selection of merchandise. Friendly knowledgable staff!!!!

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    7 years ago

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    Southern Tractor Willis - Southern Tractor Willis

    Southern Tractor Willis

    (8 reviews)

    They seem like a good dealership. The sales manager was very knowledgeable and kind. They have a…read morewide selection of Kioti tractors.

    So disappointed with the Customer Service and treatment by Manager Amy with Southern Tractor. We…read morepurchased a Stihl weed eater from Ace in Willis 8 months ago and the unit would not stay running. It would start and work for 1 minute and stop. Ace Hardware Manager told us to take it to Southern Tractor that they perform Warranty for Stihl purchases from Ace. Also, Ace told us that the Stihl Warranty covered any issue for the first year up to and including replacement of the unit. We then took the unit to Southern Tractor and the gentleman that helped us took it and said "Oh yes, any issue would be covered by warranty". We received a call from Southern Tractor telling us the unit was ready - no mention that there would be a charge. My husband went to pick up the unit and was told, that it required a carburetor adjustment and the charge was $55.00. Manager Amy at Southern Tractor, says that they had to adjust first before they can find out if there were any other issues - no other issues - so they say we are responsible for the adjustment fee of $55.00. Amy was also very rude on the phone when I called to discuss. I do not recommend Ace Hardware for lawn equipment or Southern Tractor to perform work. Remember the warranty on lawn equipment is not worth the paper it is written on.

    Tri-Supply - Conroe - Beautiful claw-foot tub and a huge selection of bathroom fixtures available at Tri-Supply.

    Tri-Supply - Conroe

    (19 reviews)

    $$

    Great support after the sale ! Salesman Charles is the main…read morereason we keep coming back. Tri Supply- if your reading this GIVE Charles are raise!

    At the start of a major master bath remodeling, we were sent to Tri Supply in Conroe to pick out…read morebathroom fixtures by our contractor. While the showroom was fantastic and they had lots of choices, the problems we had that our sales rep caused were not handled well. We picked out everything with the Tri Supply sales rep and left. The sales rep emailed us and our contractor the pricing and we had her go ahead and order the majority of the plumbing items, over $3,000 worth. The project progressed and after most of the plumbing and all of the tile work had been finished, the plumber noticed that the parts that we had asked the sales rep to order were not the correct ones and would not work. When we questioned the rep, she said that she remembered what we told her we wanted and she did not know why she had ordered something different! After lots of discussion with the rep, she ordered a new part that would resolve the problem (not what we had originally wanted because that would have required tearing the whole shower out instead of a 4x4 section). She never offered to expedite that part and finally after waiting a week the part came in. In the meantime, the tile installer had to come and tear out the tile that had just been installed. The new part was installed and now the plumber and tile installer are redoing it. The cost for the plumber and tile installer to come back and redo the problem caused by the sales rep should have been covered by Tri Supply, not divided between the homeowner and the contractor. I would never recommend Tri Supply, they obviously don't stand behind their purchases.

    D & M True Value - hardware - Updated May 2026

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