Staff is very helpful, and they usually have what I want. Prices are higher than the big box…read morestores but being closer makes up for that in time and gasoline.

Top notch small town friendliness. Great selection of merchandise. Friendly knowledgable staff!!!!read more

They need to know what they have in stock and an inventory. One guy tells me that he did not have…read morenumber eight red electrical wire when in fact they did after I went to the warehouse to pick up black.

The customer service was great! They really made me smile and feel welcome and showed a genuine…read moreinterest in helping me with my project.

The employees always greet you right when you walk through the door. I have never had an issue…read morefinding an employee to help when I've had a question.

VERY impressed. Great service, Very fair pricing and quick easy delivery. Made my project easy. I…read morehave to drive past a couple big box stores, but the service makes it worth the drive. Thanks for being so customer focused.

I go to place for any type of tools. Awesome prices and they have everything you could even imagine…read morein stock. I purchased everything from hand tools, power tools, even work benches at Harbor freight and it never felt like the quality was substandard or that I didn't get a good deal. This particular harbor freight was extremely clean well lit and very nice inside. In my short five minutes Inside I was probably asked three times by employees if they could help with anything so Customer Service is way above what I'm used to at any other store. I would definitely recommend them for your tool purchases now and in the future.

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

I went in with a friend to purchase a window unit. When we went through the checkout a cashier…read morenamed Mike checked us out. He was awesome! First he asked my friend if he was a military veteran so that he could get his discount, he asked us if we would need help loading it, he explained that the it came with a manufacturers warranty and showed us the part of the box we needed to save and told us to save our receipt in case we needed to use the warranty, he inquired if it was for business or personal use, it was for personal use so on our way out he said I hope this cools your home 95 degrees is hard take. He came across as a genuinely caring man and it was one of those shopping experiences that I walked out of the store in a great mood because the store employees were so kind.

I bought a washer & dryer over the phone from Huntsville Home Depot. The order was made from the…read moremodel number , even though the Home depot associate kept asking for the SKU. The Home Depot person entered the wrong SKU and because of their mistake I received the wrong Washer. Home Depot has a strict 48 hour return policy. They were deliered and hooked up at out Lake house but my wife did not seeth washer & dryer uuntil after 48 hours. Home depot would not take back the washer even though it was their mistake unless ip hysically brought it in an paid a 25% restocking charge, I an elderly and only have a small compact hybrid and there is no way I could bring the washer it. I had also noticed a red light on the washer and Home Depot coul not tell me why? My plumber later told me it was normal during spin to lock lid. Not only is Home Depot arrogant and unprofessional , they are also stupid. Be very careful if buy something at Home Depot, you may be like me stuck with the wrong item because of home Depot mistakes and incompetence.

I choose to spend my money when possible local business. Walker County has 10 times the amount of…read morestock especially in nuts and bolts and fasteners. It's easy and easy out.

So I go into Ace asking for help and the short lady calls for help , then the untitled young kid…read morecome up front but doe not attempt to help . So I went to leave and said i waited and you for help and you never sent the help. she says we are short staff, yet pretty boy refused to come help . So I suggest you go to a reliable place that will not be entitled and willing to help out a paying customer.. Horrible service

I am very disappointed in this store and their products. We built a new house and spent a lot of…read moremoney at this store. All of our WOLF cabinets (kitchen, bathroom, etc.) are from this store and I have to say the quality of the cabinets is terrible. All of my cabinets have visible seam lines that were visible since the day of installation. This is not how a new kitchen and new bathrooms are suppose to look! Furthermore, I have had two windows crack in under one year for no apparent reason. When I have tried to contact their representatives recently, they don't even return messages. I would definitely NOT buy any cabinets from them as they sell inferior items and they don't stand behind their products. We are very very disappointed with this store and their products.

From the owner: Huntsville McCoy's is your go-to supplier for lumber, building materials, roofing supplies, and…read morefarm equipment, serving DIY enthusiasts, farmers & ranchers, and contractors. Enjoy convenient online ordering, same or next day delivery (with some restrictions), a loyalty program, military discount, and best of all--knowledgeable friendly staff. For our pro customers, we offer timely job site delivery, dedicated sales reps, volume pricing, and online account management. Whether you're building new homes, remodeling, or tackling household repairs, we're here to help every step of the way! Visit us today to experience the Huntsville McCoy's difference!

I needed a garage door opener remote control by craftsman, & Ace was the only one that had the…read morebrand but it was pricey $54 including tax. The other brands were only $36-$44 In Home Depot & Lowe's but was complicated to pair off. I asked if they can order another one, was told it has been discontinued but they can reorder it, but I need to pay shipping charges to the store of additional $11.99. Wow! The need drove the price higher! I said No need, thanks. The lady was helpful on the phone & in nh the store

They have everything. We were greeted when we walked in and as we shopped different employees asked…read moreif we needed help here and there. Most prices were pretty good some not so much. Anytime I go to Ace I end up finding something that I didn't even go in for. Like I said it seems they have about everything.

Actually, I have been shopping at this small-town hardware store since it was in its original…read morelocation downtown about a decade ago I think. Several of the same people have been working there since then. Providing long-term jobs to a small community is so incredibly crucial in America these days I just cannot state how important. In all of my years shopping there I have never been treated rude. Never. Quite the opposite actually. It is small-town friendly. They act like they have known you your whole life actually. The prices are right down the middle for a small town store. Even contractors shop there, so expensive is a ridiculous statement. They are not expensive, and especially not even close to double. By the time you drive to Huntsville, you have paid more - due to fuel cost. The furniture collection is so vast and nice for a small-town store it is actually baffling. We drove all the way to Houston (90 miles) looking for home furniture a year or so ago, and ended up purchasing our furniture here also. The prices were actually better than the big-barn discount stores we looked at. Of course you have to speak with a sales person to find out that the listed price on the furniture may not be what you end up paying. And the larger your purchase the lower the price plus FAST free delivery is what we got. I am baffled that this store would ever receive a bad review. One cannot believe everything one reads - well, most people know that anyway. SO! - Wonderful store, wonderful people, decent price scale. Go see for yourself! And yes it sounds like it, but no, I have absolutely nothing to do with this store. The family are not our close friends or anything like that, I am just a shopper. That's all. This is just my honest opinion - and I thought it was important after reading that last review - to spend some time to say how wrong and mean the other reviewer was. Hmmm. Maybe we really know now who the rude person is!

The owner and wife are the rudest people I have met in a long time. And their prices are almost…read moredouble what other hardware stores charge. The only reason they are in business is that they are in a small town with no other hardware stores. Do they have a fair amount of what you might need? Yes they do. But I urge you to go to Huntsville and buy from ACE, who guarantee their stuff. Or go to Home Depot. These people are so incredibly rude that they should NOT be rewarded with your business and your money. Avoid them.

Hands down best customer service, selection is untouchable in the area on Hardware and prices were…read morecomparable or less than THD!! For the locals who miss our retired folks in downtown this is where you need to go now. I just came from THD who offered about 1/8 of the products I needed to complete my project... Amazon couldn't even get it accurate. If you need Hardware go here!!! PS Ladies, they also have an amazing gift area and it's huge. Tyler Candle Company products for those who love their laundry additives are here as well

Not as vast a selection as Home Depot or Lowe's, but very helpful staff and ok selection. A real…read morehardware store.