Well run independent hardware store. Very helpful staff. Nice inventory. Highly recommend!read more

Super friendly people and they are very helpful! Good assortment too. Nice to support instead of…read morea big box store.

Javier came out and replaced 4 windows for me. Milstead Glass had very reasonable rates (I got…read morequotes from 5 glass companies). But, most importantly, they were able to match the trim around the windows to the existing trim! Other companies were unable to match this trim. Javier was highly professional, replaced the four panes quickly and cleaned up around the work space nicely. He as a good man and pleasant to work with. I cannot recommend Milstead Glass highly enough! If you read my other reviews, you will see that all glass companies are not created the same! I will always call Milstead Glass FIRST!

Quick, efficient employees. Very respectful and timely. They always take care of me and my clients!read more

Very rude personnel. I asked a question about why, if they gave me the wrong part, I could not…read morereturn it. The rep said in that case "he wasn't going to even bother looking up the part for me". What a piece of work. I will not be doing business with this company and will encourage others to give them a wide berth. They don't deserve to be in business serving the public.

Great place. Chaz is always really helpful and professional and knowledgeable. Tom runs a tight…read moreship and is great. Always have a good stock of parts and replacement components. My favorite location to go to for supplies.

Masons hardware is my go to place to start for most everything. This is an old fashioned hardware…read morestore. They are extremely knowledgeable and have helped me work out projects and provide solutions/options. Prices are comparable to the chain stores. You can get what you need and back to your projects quicker. Give them a visit when you are around the New Waverly area and ask for help, if for some reason they don't have it, they will probably have an idea of where to find it.

Last year 2016 We took our echo tiller to them to fix it. They said they put a new carburetor kit…read morein it. I took it home. It wouldn't start. I took it back and left it for several days. I picked it up again and it started one time. Never worked again. Cost me $60. This month April 2017 took it to a guy down the street and he fixed it. He told me it looked to him like it never had a new carb kit. Masons I am disappointed

​…read more I've been wanting a zero turn for years but didn't even try because figured no way would I get financed. Yesterday I went with my husband to look at the mowers thinking that I was window shopping. Decided to try to get financed just for kicks and giggles and was approved immediately and was shocked. The customer care there is awesome. They were very helpful. The process was quick but thorough. They were very, very helpful and I highly recommend them. Even if you think there's no chance you'll get financed, try it. You'll be surprised. Couldn't have asked for a better experience. Thank you, outdoor equipment and staff. I knew exactly what I wanted when I went in and that's exactly what I got.

Took our Gravely mower to them (since we purchased it from them) spent thousands trying to get them…read moreto repair the "it's turning on and off" situation. When we were lied to by Tracy (parts manager) about the parts being on "back order" -- BTW I personally called Graveley's corporate office and spoke with parts and they said that both parts were available and could be shipped out that day, I called back to Tracy and was referred to Dave. Dave said that their system might state "back order" on the parts even if they were actually in store. He took over the case and found that the parts were actually in store and had the mower repaired and returned to us within an additional seven days. We started it up and immediately had the same problem with it. We called Dave and he said that he would call us back. Having received no phone call, we drove it over to the Conroe location on August 28 (having to rent a truck as usual to do so) and when we arrived were told that the owner had decided that he didn't like our review on the internet and that they would no longer work on our mower. Classy. What a professional move. If you can't fix it, just decide to shuck off the problem to another company. Not a problem Dave. Not at all. Quite frankly it was too much trouble to deal with an unprofessional, lying, group of staff who wouldn't answer the phone (BTW they do have caller ID so if you become a "problem" don't be surprised if nobody answers :) !)

Stihl trimmer was having issues. Talked to the people there and suggested a few at home fiddling…read moretips. no charge! Sadly, those didn't work. Took it in and had it fixed for about $17! Very friendly staff. Knowledgeable and helpful. All sorts of parts and accessories for trimmers, chainsaws....if you need a tractor this is the place to go!

They seem like a good dealership. The sales manager was very knowledgeable and kind. They have a…read morewide selection of Kioti tractors.

Goldens Furniture is a fine place to shop. As far as the refrigerator, call the manufacturer the…read morewarranty is though them. That's the way I would go.

This place is terrible! I've been dealing with them for six months about my fridge and it's still…read morebroken! They don't respond in a timely manner and can't fix the issues I've been having with my fridge! I would never shop nor do business with the them again! Stay clear from them and I strongly recommend you shop elsewhere!

Professional & Excellent service! So helpful every time I have questions or need product.read more

I have know the management team for seven years! They are amazing and I will tell you why:…read more1. They take the time to know you as a person. I cannot tell you how many times I have come in and not only do they associate me by name but they ask about my family, my animals and my job! it is a safe haven to sit down and talk while receiving excellent service. 2. I have a swim spa. many years ago, I walked into their store - clueless - about how to take care of my swim spa. Greg came by my HOUSE on numerous occasions to see the situation, look at the reading and figure out how to have an excelllebt swim spa. My pool looks amazing and I have never had any issue with clarity, sanitary issues and they even address other issues that even Swim Spas couldn't help me with. They have ALWAYS gone above and beyond - even if it has nothing to do with the regular issues they always address. 3. Old school customer service. You can't find this anywhere else. They will help you and work with you to attain your pool goals and under your price budget. 4. Respect: Many of the complaints I have seen is due to the lack of respect regarding parking with Hero's Martial Arts. There is into a few spots to park in and they work closely to ensure that their customers have the parking needed to quickly and efficiently get in and out with no hassle. I tried appreciate this because many times I am in a rush and leave my car running. It is nice to know they nicely cut quickly and effectively ask those who are not a part of the store to please respect the boundaries established by the management teams and to park in the designated areas for all the establishments on this located in this parking center. It is nice to know that during the busiest times, Saturdays. That I always have a place to park because they enforce the rules. I know people aren't always pleased. But I know that NONE of the true patrons are the ones complaining. And the true patrons are the ones whise reviews are the truest to the excellent customer service received. 5. Grace. Grace is one of the highest compliments I can give this family owned business. Once a person is a customer - they are treated as family. They have shown me grace and understanding more times than I can count. And that is missing in today's day and age. So, my friends, I implore you to go in say hello and see for yourself. I write this review only because I know they true foundation for what they stand for the service given and I will say that the negative reviews are not needed. Decide for yourself and go into their store and see what makes them stand out and stand above all the rest of the pools store in town!