Rude service. They comment on my piercings, and from the looks of it the store could be a bit more tidy... just go to ikea' for rugs, they have much more patterns. read more

Great selection! Huge inventory. Staff is very knowledgeable and customer friendly. I would definitely recommend this store to family and friends. read more

Fantastic store with countless options. All high quality. The inventory is impressive. Latif gave us an amazing experience and helped to address our questions regarding sizing and colors. His recommendations were spot on. No clue how anyone could leave a negative review. Hidden gem that is well worth the visit. read more

This place has a huge selection, but the quality is not that great and the prices are just crazy. Latif kept saying he was going to give me a good deal, so my designer and I spent a ton of time picking out rugs for my house. In the end he tried to charge me some crazy prices and he wouldn't give me a discount...for what were pretty standard Indian rugs. The next day I went to another rug store and bought better quality rugs, and it was more the 30% cheaper! Latif at Rug Mart has claimed that I was being unreasonable with him. Then why did I have a wonderful experience at London Grey Rugs and find better quality rugs for a much lower price? Don't try to take advantage of people and then get mad when they publicly out you. Look at your reviews and then look at the reviews for London Grey. You are clearly the problem! You knew I had money because I came in with a well known designer. We committed a bunch of time to finding rugs with you, which means I spent a lot of money on design hours to find these rugs. For these reasons, you assumed I would simply pay your ridiculous prices. Unfortunately for you, I know a thing or two about rugs and I also know when someone is trying to take advantage of me. I gave you plenty of chances to show me decent prices, but you kept refusing. You reap what you sow my friend. That sort of behavior is always going to be bad for your business in the long run read more

The owner is nice and helpful. Rugs there are very nice. They have variety of options to choose from.

I would NEVER buy a rug from this place . My friend purchased a rug here and after a few months it started coming apart at all corners . She called and emailed finally owner responded and gave her a number to place to have it repaired ... He said no warranty!!! 3500k down the drain.... read more

Amazing store. I have lived in most major cities in US, but I think Rug Mart is by far the best rug store I have been , looked like Disney land of rugs. You need to do a little homework of what type or size you are looking for before you come in, that helps. This store values time more than money , straight forward, upfront and very helpful in finding the perfect  rugs, quickly. ,Michael was very helpful and I will strongly recommend  this store to everyone looking for fine quality Rugs Or Carpet. Knowledgeable Problem solver Very Helpful Total Pros Infinite possibilities, Huge selection Bring pictures of your rooms Custom Capabilities They recommend making an appointment or call ahead before going read more

Great selection and Latif is a magician of listening to what I wanted, looked at my color swatches, and I brought home a beautiful rug that I just love. My whole living room is pulled together beautifully! read more

Beautiful rugs, and lots of them. Prices are VERY negotiable. Don't pay more than around 2400 (give or take 100) for a 10x14 rug, even if it's marked 15,000. I think he may have some 10x14s that cost more, but you can find one for less than 2500. We always deal with Latif, and he includes the rug pad in the overall price. read more

Be warned about purchasing rugs here. I bought 2 rugs and spent $8K at Rug Mart. The owner Latiff told me that they were silk rugs. He's very nice but don't trust him. They were made of viscose which is faux silk and known to be impossible to clean. I had a cleaning company clean them and they gave me a warning for Viscose rugs and that there's no guarnatee that the stains will come out. In fact, they told me that I'd be wasting my money to get them cleaned. I don't trust him. I'm super disappointed because he didn't educate me on the fact that these rugs were not silk but a fake silk that are impossible to clean. I went back to tell him and see if I could get some help on two new rugs and get a good price and he said sorry. He isn't in it for maintaining long term customers. Buyer beware. They look beautiful but they are junk. read more

Rug Mart is one the best showroom in Houston (not only Houston, in TX state. ) The collection and quality of his rugs is not compareble with street products. That is the reason why you should show some respect once you walking to this store. The owner of this place is very reputable and kind business man. So i would never let him prejudged on any social media platform. You should definetly stop by if you want to see a rug paradise on this earth. read more

The best selection of quality rugs in Houston. The owner, Letif Pachloo, is extremely professional and knowledgeable of his product. We have purchased two rugs from him this past year, and he guided us along the process to make sure we purchased the right rug for our home. He believes in top notch customer service from the moment you enter the store until delivery and after. If you are looking for a store with quality merchandise and an owner of integrity and honesty, please go talk to Mr. Pachloo. He knows his inventory and is superb in assisting you with color choices. His primary goal is to find the right rug for your home and space. You will be in for a wonderful treat and experience, and you will be educated along the way. Pam and Stan read more

Fantastic selection and exceptional assistance from Latif. His keen eye for color, texture, and fabric patterns helped us pull together a living room that is beyond expectation. read more

First let me say that shopping for a rug is a grueling, somewhat uncomfortable task to begin with... and there are a lot of rugs stores out there. Without going any more into that... I heard about Rug Mart from an acquaintance when I asked her where she purchased a beautiful rug in her home. So we decided to check them out when we were shopping for a new rug for our living room. Rug Mart Houston has an incredible selection of rugs, on site, ready for you to see and available immediately for purchase. Considering we were searching for an oversized rug (12x15), being able to see the rug - full size - and not in a very small sample size, on-site availability was very important to us. Latif, the owner, listened to us describe what we were interested in and even asked to see photos of our room (which we happened to have), as well as paid close attention to the rugs we liked as we were looking through the vast selection, and he helped us quickly narrow it down to a couple of favorites. Latif was very polite, professional, and followed up with us in an appropriate time frame (he was not pushy at all). He has a HUGE selection of every type of style of rug one could be looking for and in many price ranges. Bottom line, we would buy from Latif again. We could not be happier with our rug purchase - the large rug and the runner to coordinate with it - look fantastic. read more

Great selection of rugs and well priced. And the owner was incredibly helpful. He even bought a sample to my house so we could see how they looked in the rooms. He spent a lot of time helping us in the process. When my dog had an accident on one of the rugs, he told me how to clean it and it saved hundreds of dollars which it would have cost had I used a rug cleaning company read more

The salesperson Latif has no interest in selling rugs. My husband and I described what we were looking for dozens of times before he lazily showed us to the other parts of the showroom. If I could give the place zero stars I would. Exorbitant prices, poor quality, and the worst customer service I have ever encountered in ANY establishment. Don't waste your time!!! read more

The owner is a snob and won't pay any attention to you. I felt like Julia Roberts in Pretty Woman. Will buy elsewhere.

Walk in, let them help you, keep digging. The most fastidious, professional, well run rug shop in Houston. The owner runs a tight ship--will bend over backwards to make it work. Delivers, installs, stands behind the work. Total pro. I've used them twice now and while you'd never know----from the front of the building and name--once inside a whole different story. Great place, giant selection. read more

We had to buy several rugs and a complicated stair runner for our new house. We really did not know what we wanted at all. Latif was incredibly helpful - he looked at pictures of our house, listened to us explain what we wanted and was able to recommend the perfect rugs both from an aesthetics but also durability perspective ! The rugs look amazing - all but one of them are now in place and were installed beautifully. The stair runner is stunning. I will definitely work with Latif on any rugs we purchase in the future and would highly recommend Rug Mart and Latif. Their selection is huge - and being able to view it in person vs. online makes a huge difference. read more

My husband and I just purchased a beautiful and high quality rug from here today. Latif was super helpful and patient. He asked us all the right questions about the space so that we knew it would look great and it does. read more

Not impressed. Nice space, very neat, organized and clean. In general the rugs are pretty, but nothing to brag about. In terms of cost, they are on the higher end like a Restoration Hardware, but not nearly as modern nor unique as RH. Seems overpriced for the quality and comparison to like competitors. Shop around. read more

Was very keen to purchase a rug from them but the owner seemed very disinterested to sell. He did not even call his boys to help us move the rugs for viewing and we had to do it all by ourselves. Decent collection, exorbitant prices. Overall, individual buyers stay away! This guys business model seems to be on wholesale and unless you are an interior designer, he will not bother with you. read more

Don't let the name "Rug Mart" mislead you. This is an impressive showroom! A very large selection and beautiful display. Latif was very helpful in narrowing down some choices for us (.... we had shown him some pictures of the room we were shopping for). After selecting 4 rugs (Oushaks) they brought them over to our house to see how they would look in our interior. Latif's employees were very pleasant, helpful and patient. We highly recommend this business. read more

We were looking for a 12x15 Oriental rug. Rug Mart of Houston came up in our online search. The other Five Star Rankings and reviews here are totally accurate. Latif listened to our desires and had several great suggestions. I was prepared to spend hours, if not days, searching stores for our rug. I'm so happy we came to Rug Mart early in our search. In no more than 20 minutes we had located our perfect rug! Save yourself a lot of agony, and probably a lot of money, by starting your rug shopping here. We're coming back to Rug Mart soon for a round entryway rug and a hallway runner. read more

I would recommend Rug Mart to anyone who is looking for a quality rug at a good value. I have been looking many places for a rug in a very specific color and hue (ivory and sky blue, vintage), and was either unsuccessful or it was too expensive. I went to Rug Mart and immediately saw the sign outside the door "For appointments call..." and was afraid I would not be welcomed unannounced. Not so! Latif and his staff greeted me and took the time to show me many beautiful rugs. I went back two weeks later with a friend (again without an appointment). Latif remembered me, remembered the rugs I liked and we went thru the rug "flipping" process again. I selected two to take home, and it was a good thing I did! The rug I thought I liked the most in the store was not the best color in my home, but the second one I brought home was perfect! Latif offered me a very generous discount on the rug, which made the investment decision easier. He was great to work with, and very accomodating. read more

We had a wonderful experience with Rug Mart! I was recommended to their showroom by a designer and would have never guessed from their location off the freeway and the façade of the building that they would have so many choices and how good the quality and price would be. The showroom went on and on with every imaginable size and style. We needed 4 rugs and Latif went above and beyond to help us select the right rugs for every room. They are very knowledgeable and from pictures of our home helped us find the right style and size. We ended up with 2 oushaks and 2 natural fiber rugs, different than what we pictured, but I couldn't imagine a better rug for each room- we've been complimented on how cohesive our rugs look in our open floorplan and with our furniture. Latif also worked us a wonderful deal on the set of rugs and made what would have been 2 rugs out of our price range work. I'd highly recommend rug mart to anyone in the market for new rugs. read more

The name is a bit misleading. We stopped in on a hunch, and, man, were we surprised! They have a fantastic selection, so much so we felt inundated with all the choices. However, Latif made the selection process really easy. We did, however, have a problem with our rug delivery. The rug was damaged during shipping, but we didn't realize it until a couple of days after when we finally got it in the house and started to unroll it. (Long story, but we had some logistical issues that prevented us from inspecting the rug when the delivery person dropped it off.) We notified Latif, explained the situation, and he immediately started the process toward a satisfactory resolution. The shipping company wouldn't accept the damage claim, so Latif had to pay for a new rug and for the delivery to our location 100 miles away. The new rug arrived today and is everything we hoped it would be. We are very satisfied customers and will return to Rug Mart for our next rug purchase. read more