Well, where do I even begin? Today I stopped by Kuhl after leaving Target, and what should have been a simple, pleasant visit turned into an egregiously disconcerting experience. Upon entering, I noticed a short Caucasian man near the Alabama Street entrance. At first, he looked like a regular shopper, but I quickly recognized him as the owner from previous store publications. What unsettled me immediately was seeing him peering into my Target bag, as if trying to assess what I had purchased. Perhaps he didn't realize I was watching him while he was watching me. As I walked through the store, the sense of being surveilled intensified. Every time I turned around, the owner was directly behind me. I also observed him on the phone, and shortly after, a man in a yellow shirt and khaki pants began following me as well. When I moved, he moved. When I paused, he pretended to rearrange items on the shelf. The behavior was blatantly obvious and deeply uncomfortable. To ensure I wasn't imagining things, I intentionally changed directions yet both men continued mirroring my movements. When I finally confronted one of them and asked, "Sir, are you following me?" he nervously replied, "No, no, no," even though the truth was painfully clear. This message is directed to the owner: Racial profiling your customers is unacceptable, demeaning, and profoundly unprofessional. I have patronized this store many times, and to be treated this way is not only insulting it is disappointing beyond words. PS: People of color spend money too. read more

I'm too poor for this store. It's for people who buy belts with mallards embroidered on it (the lady in front of me bought that). Some cute things here and there that are out of my budget. The store is a complete maze and they even have a map when you walk in. Wish the layout was better. I did find a funny book. Check out the pic! read more

Kuhl-Linscomb - Funny kids book - A colorful children's book titled 'Dino Facts' features a dinosaur illustration and a scratch-and-sniff element, with playful graphics and a flap design. - Home Decor Near Me - Houston, Texas

As a loyal customer who has spent a significant amount of money here, this experience was beyond disappointing. I purchased a hair product, took it home, tried it, and it didn't work for my hair. I returned it, was completely honest that I had used it, and was then told there is a strict no-return policy something that was never mentioned at the time of purchase. To make matters worse, the guy in the perfume department acted like it was unbelievable that I would try a product and it not work for me, as if that's not the entire point of trying something new. Instead of any understanding, I was met with a passive aggressive and dismissive attitude. For a business that relies on repeat customers, the lack of transparency and poor customer service is unacceptable. If you like to experiment or try new products, this is absolutely not the place. Their policies clearly protect them, not the customer. Because of how this was handled, I will not be spending another dollar here. read more

This is the only place I have shopped where staff's vacation overrides their company return policy. We were unable to exchange an item not because it was over the 30 day mark, but because the people responsible for handling the return were on vacation. I have a $200 cologne (given for Christmas) I was assured my husband could exchange within the 30 day mark and nope! Because someone is on vacation he can no longer exchange it. Beyond frustrated with this experience. That's not how you treat customers. read more

A good store to explore and you could end up wasting an entire day here! The basically have everything you would ever need for your home decor and everything in between. A lot of things could be found for cheaper elsewhere so make sure you check pricing if that is a concern for you. There are plenty of staff to guide you through the store or help you find your exit when you'll inevitably get lost ! read more

one of my absolute favorit stores! love the books, clothes, jewelry. I like taking people shopping here. it's really an experience and a great place for beautiful, unique, high quality items and great place to find gifts because they literally have everything!! read more

I love this place. It's large so get ready for a lot of great products. Be sure to check out all the different buildings to see everything they offer. read more

We often shop here for the holidays. It's fun to browse the aisles and you can find something for everyone! Parking: They have a massive parking lot around the main building, as well as parking around the other buildings as well (since the shop covers several buildings and a pretty big area). They also have valet. Selection: Being such a large store, there's a ton of selection. You can spend HOURS shopping here. I rarely make it past the main building since the other parts have mostly furniture, linens, dishware, and such, but one day I do plan to explore all of them! The selection in the main building includes menswear, womenswear, kids, travel, stationary, games, makeup, kitchen appliances, books, pets, and holiday items. When you first enter, the displays there revolve depending on the season. Though a huge selection is great for finding a lot of things, it can also be overwhelming. I also find that they sometimes only have one of an item I'm buying or run out of items. Prices: The prices here are high, but what you would expect for the brands they carry. Service: The service can be hit-or-miss. In my experience you are rarely greeted or checked in on while shopping, which isn't a bad thing (as someone who likes to be left alone while contemplating my purchases I'm all for this!). However it does become an issue when you need help with something. There are also small service related moments that, while not horrible, can be frustrating. Most noteworthy is when you're trying to check out, the lines are more of a mob of people since the way to line up isn't clear (especially at the main central checkout). So you may get skipped or cut and the cashiers don't really handle this. Another issue for me recently was that I opted to get some Christmas gifts gift wrapped in store when the cashier let me know that was an option. Several things went wrong when I tried to pick them up though - First there was again no clear line and I accidentally skipped a lady that was waiting for a while. Then they could not find my items - a quick stop in to pick them up turned quite long because of this. Finally, they were wrapped (though quite well) in plain paper and Kuhl-Linscomb branding. While the branding was fine, the reason I opted for this option was for holiday paper (they were toys for a 2 year old for Christmas). This should have been made clear at the start, because I didn't have time to re-wrap them afterwards. Ultimately it wasn't a big deal, but frustrating to lose so much time to something that I won't be choosing to do again. Overall though I definitely recommend coming here and shopping around! read more

Kuhl-Linscomb - A Christmas tree decorated with ornaments and figurines is displayed inside a retail store, surrounded by shelves of signs and merchandise. - Home Decor Near Me - Houston, Texas

The anti-IKEA! My friend flies in from Seattle to shop at this incredible and sprawling megaplex! Yes, it's spendy, but the selections are world-class and one-of-a-kind. I browse more than I buy, and always appreciate this place as a reliable stop for incredible retail therapy and inspiration. I love taking out of town friends here- they're always blown away! This is a Houston gem! read more

This store discriminates against Hispanics. I love this store and I have been here countless times but everytime I step foot in here I am followed by workers zero interaction, just stares. It's so uncomfortable. read more

Top 5 store in Houston hands down. They have EVERYTHING. Gift wrap is free. Selection is wonderful.

It's the best and biggest lifestyle department store in H town! There is usually ample parking or valet during their sales events and it's spread out over several intimate houses. I only explore a few sections per shopping excursion - it may be overwhelming to visit the whole store in one day. They have just the widest selections of gifts with many price points. Their aromatherapy section is amazing and I love the Santa Maria Novella collection there. Bought two perfumes there today! They have a lot of Voluspa candles and diffusers, too. They also have the loveliest area of French Barrettes to choose, from lovely and pretty to blingey and louder. Good selection of puzzles for the difficult to buy present person - I was able to get two cool Liberty London puzzles today. I've been spending more time in their housewares area -just large assortment and I like their collection of Portuguese dinnerware. I like the Costa Bravo line. I Just discovered the Jaliska brand of Camelia and now have a lovely tray and two hand painted mugs to enjoy. The staff are available and generally helpful if you ask. It's nice that they let you explore without intrusion. I didnt notice the different trays until the male salesperson brought a few he thought I would like. This is definitely a store that is easy to buy a gift for them and then a gift for you and repeat and repeat! Highly recommended for all your gifting and self retail therapy needs! Plus, did I mention there is free gift wrapping??? read more

I love this place it's about four stores in the immediate area of each other selling just about anything and everything you think you might need or might not need particularly there for the fragrances. They have lots of fragrances and candles and oils that are amazing. It may be a little bit on the expensive side but I think that you're getting good value and good quality for what you're paying for. read more

Horrible experience. I brought a friend to Kuhl-Linscomb for the first time to shop on Sunday 4/13. Staff was INCREDIBLY UNFRIENDLY, and off putting. A plain clothes employee followed us around the entire time! We were so uncomfortable, no one was willing to help us expect for the exceptional woman at the jewelry counter Lymari. I had to apologize to my friend for how rude all of the employees were. My advice, go to smaller boutiques and support small business instead of here. #canceled read more

This is a lovely store. Anything you purchase here will not disappoint. The selection is good, classy and stylish; great value. Service was adequate and not overbearing. read more

The only reason this is not a one star review is because Pam was very kind and patient with us as we were trying to make our registry even though she doesn't typically meet with couples to complete a registry. We made an appointment weeks ago to come into Kuhl Linscomb and create our wedding registry. We would have come in sooner but they were completely booked. Upon arrival they told me that I actually had an appointment the following weekend. I had to pull out proof of confirmation that we did have an appointment that day. Turns out Kristen double booked herself. The first 10 minutes were extremely flustered and it was clear by not being flexible that we were inconveniencing the staff at the store. I could have chalked it up to an honest mistake but with how unprofessionally this was handled I just had to write a review. After our appointment was complete Kristen had the audacity to email us with a fake apology where she told me that she booked me for the 18th but "accidentally" typed the 11th in the confirmation email when I had directly requested an appointment on the 11th. The mishap was poorly handled and soured what was supposed to be a fun and exciting day. After a half-assed apology and making us feel bad for inconveniencing the staff I would have expected them to go above and beyond to make things right - especially given the price point of the items sold in the store. read more

I really love the products in the store. Such a wide variety and very unique things. However, the service leaves so much to be desired. I have purchased furniture here, candles, diffusers, clothing, shoes, menswear, etc. every single experience has been met with such an underwhelming level of service. The sales associates seem almost perturbed at the fact that I am in their store. So perplexing! read more

This was a cool little store to explore. It's broken up into many sections. They have home goods, candles, food items, stationary, dishes, you name it. I was very pleased to be able to smell some of the candles and perfumes I've had on my wishlist for awhile. They do bridal registries and have so many amazing items to choose from. Definitely a must see store. read more

Go-to for gift shopping. Reliable staples and year round seasonal variety. Beautiful selection of china and dining ware.

I have always been told how awesome this store was. I needed a gift for a lady friend, so I thought I would brave the maze, picture below. They so much, a bit overwhelming actually. I can't get over how ride the stag is. I was dressed in athletic clothes, so maybe they figured I couldn't afford this place. Was almost run over twice by employees. I'll 5'11", 230lbs, so I'm hard to miss. If it hadn't been for the really nice sales lady and the awesome cashier, this place was dead to me and getting one star. read more

This is a very high end store that sells everything from underwear to furniture. I love coming here. So many unique, but overpriced, items.

This is a wonderful shop to go to if you need to pick up a unique gift for someone special. I love the different varieties of cosmetics and fragrances, and candles, clothing. They just added a whole new beddings and bath section. Be prepared to spend a pretty good chunk of money at this store. So much to see, I spend 3 hours at the store just briefly going through most of everything. I absolutely love this expensive place. read more

The owner needs to step up and teach the staff about common human decency and how to NOT BE RACIST TO CUSTOMERS. The staff pick and choose who to help based on the color of their skin and who they perceive to be low income. The treatment we received at this store over multiple visits was just disheartening and shameful. The female white employees were blatantly making disgusted faces towards us, did not offer assistance, and went out of their way to be extremely rude. We will not ever be visiting this store again and would caution any POC against purchasing from here. read more

This place is massive. Literally. This place is like the hipster version of Ikea. Not AS big as Ikea but less furniture and more cool shit. You can seriously get lost and probably can't remember if you saw a certain section or not, yet it doesn't matter cause the stuff you look at is freakin cool. It's just a bunch of cool shit. Like, I would buy it. I spent about 2 hours and that doesn't even cover EVERYTHING. There's just so much to look at. This is every hipster kid's dream. It's freakin hipster land. I love it. Oh yeah, even interior designer's would love this place. Or any decorator's spot. There's not one but 3 buildings outside of the massive they have. I walked through all of it but it's just not enough. I seriously could spend all day here. Oh and isles or walkways don't have room for a cart. There's just too much cool shit to be having carts rolling up in this store. This is also a good place to go a gift registry, for all you future wedding and baby making people. read more

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I was in the store for the first time yesterday at around 3pm. Was absolutely astonished by the variety and quality of the merchandise in the store. Saw a jewelry case and purchased some 14k Smokey quartz earrings for my mother in law and had them gift wrapped. Went to the gift wrap counter where there was a line of three people. I was next in line for the cashier with two or three people behind me. Austin comes up to the counter starts working on the register. Two older ladies (one in a wheelchair) got in line and I let them go in front of me. Shortly after another older lady with several articles of clothing just walked up to the counter and Austin turned to me and asked what I needed help with and I told him I was picking up a gift wrap. Austin stated "I'm going to ring up this lady first then I'll help you." Even though she wasn't in line and Austin wasn't helping her prior. I get to the counter and a young blond lady asked me for receipt and I asked why she asked for my receipt and not the gentleman in front of me I also asked why was I being treated differently than the previous customers? At that time Austin finished ringing up the lady with the clothes and jumped in and said he apologized said his name and put his hand out and said "Hi I'm Austin pleasure to meet you" and reached out to shake my hand. I declined asking why was I treated like that since it's quicker to just grab my thing and give me my purchase than ringing up the lady with all the clothes and why I was being asked for a receipt and not being asked my last name just to get my purchase like the previous customers in front of me? He said it's our policy to ask for a receipt every time to pick up. Right when he said that a younger blond male asked a customer for his last name and gave him his gift wrapped purchase WITHOUT asking for a receipt. I then asked Austin to speak to a manager and he stated he was the ONLY manager on duty. I asked him for the website for the company. He then stated "I'm hesitant to give you any contact info for the store" so I said fine I'll just call tomorrow and ask for a manager. He said you'd speak to me I then asked so there are literally no other managers and you're the end of the management chain. He said "yes." I said forget it. That his customer service was absolutely disgusting and took my purchase and started walking out of the store. I went to the sales woman at the jewelry counter and complimented her on her customer service and told her that the service I just received from Austin was disgusting and at that time a Hispanic male came up and told me that he was a manager and was asked to speak to me. I said really? You're another manager? Because Austin just told me that he was the ONLY manager on duty. So either you're lying or he lied to me. Either way that the customer service from him was atrocious. Absolutely not the way that you should treat any person. read more

I must say most of the employees here are sweet and professional as well as helpful. It, unfortunately, only takes a couple of bad apples to ruin the whole barrel!! For instance: polite elder customer-"excuse me can you tell me where your waste baskets are located?" Rude bad gray hair day sour faced employee (woman in gray)- "wastebasket how" ---complete with dismissive look in her eye! She said something to the effect-"you'll have to walk around and look".. Same woman allowed us to enter an apparent short cut to another area of the store after we asked if the door was open.... It was not! She probably is the former employee of an animal research lab! She was also standing around gossiping with another employee.... Surely the labor market isn't such as to warrant keeping a person like this one on the payroll! read more

The store itself is very nice and well laid out with a great variety of everything you need: perfume, candles, jewelry, bedding, flowers etc. I am always good for at least an hour because that's how long it takes to look at everything. There are some items that are less expensive online but I want to support local businesses. While I can almost guarantee a visual delight every visit, my experience with customer service is always a mixed bag. I'm not the type who wants sales greeting or small talk. I am okay with browsing silently and taking it all in. But when I do need help and ask for it, Kuhls-Linscomb doesn't always give it. Depending on what department I am in, they can be nice and at least answer my question or ask me to wait and never return. I've been ignored for other customers even though I am clearly waiting for that salesperson or in line. My husband always ask why I shop there. Sometimes I wonder that too. read more

Great gifts lovely service! Best luxury brand selections including jewelry, candles, home items and kids stuff. Staff is always pleasant and helpful. Oh and free gift wrapping! :) read more

it's hard to actually buy anything here since there are only customer service reps handholding people doing bridal registries or customers who are on journeys of personal discovery. Want to just buy something? You are out of luck. Be prepared to stand behind the above while they are helped through their personal journeys while you stand there, intended purchase clutched in hand waiting. And waiting. And waiting. This place desperately needs check out counters independent of gift registry helpers. I wasted 30 minutes wandering from counter to counter until my protest yielded an employee who only begrudgingly and rudely sold me 4 table mats and 2 soap dishes I had in hand. A total joke. The other thing. Tons of the stuff they sell / curate is Alibaba trinket caliber material with a 2X to 3X price. I saw an incredible amount of ridiculously cheap stuff at exorbitant prices mixed in with items of genuine quality. I expect the frequently tech illiterate geriatric crowd that jams this place isn't informed enough to know the difference, but seriously? read more

This is the place I've been looking for since my move to HTx! It is the gift giving Mecca-everything you could possibly think of and much you didn't. Need a unique gift? This is the place. Wait...it is ONE place, but several buildings of it. I could spend days here...days! read more

Great selection of gifts, toys and home items. Candles, baby gifts, house warming, whatever you might need. No place like this in Houston.

This is an amazing store. I love going there for all of my gift needs and when I want to buy something fun for myself. Also, they have a card for every occasion and beautiful stationary. I tend to spend most of my time in building 1, which contains items for children, jewelry, candles, toiletries, cosmetics, cookbooks, I could go on! There is literally the best candle selection ever in any price range. Best of all, they offer beautiful gift wrap for free and it usually is very fast. They also offer make up applications and samples of a lot of the products so you can make sure they work before buying. The other buildings contain amazing furnishings, home décor, rugs, linens. It's just a fabulous store that I love introducing new Houstonians to. The associates are very helpful, but never make you feel stalked or like you have to buy something. Sometimes they have events and fun book signings as well. read more

Kuhl-Linscomb - Gift central! - Home Decor Near Me - Houston, Texas

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I really appreciate the fact that the wares offered here can compete with higher-end retailers. There is no need to drive to the Galleria or Highland Village with KL nearby, and like those retailers, prices are full retail. I also was greeted sweetly by one man in the christmas-decor area recently. These are the positives. The problem is, they don't even come close to the bar that they set for expected service; they're aloof and bored, a damaging combo. They never say 'hello' or even "WTF are you looking for?". I have a lot of good friends that are in high-end local business, actually owners of art galleries and book stores, to name two. They would be mortified if anyone at their stores treated customers this way. I'm pretty sure they wouldn't shop at KL, either. Many of us appreciate a hands-off experience, but a greeting is not considered pushy. Research shows that greeting people actually reduces theft, as well. There's no need to glare at people or write 15 policies on the receipt as to why you must not try to make a return or exchange. The camaraderie among workers is clear, as they yuk around 90% of the time. This was noted in the beauty area, where the two folks working there were discussing people that "don't belong in their department". Apparently people leave it in disarray; I almost opted to leave my leftover cinnabon as a love gift, but decided that would be wasteful. Someone here on yelp also noted: there are "stockers" or internal employees who are working to help clean up and stock the areas, and they will literally step in front of shoppers to get to their task. Can confirm. My 2 stars are for good stock, one nice employee, and the convenient location. read more

First of all, I used to live in one of the buildings they now use as a shop, so this place is very special. When I become rich and famous (hold your breath) they will make this place a museum! I'm completely amazed at the wonderful things that now fill the space where I learned to ride my bike (linens and napkins), where my first cat had kittens (place settings), where we used to put our holiday tree (platters), and where I used to play with my toys and dream (napkin rings and table runners). There are numerous buildings, each with their own set of things. You can find just about everything for every room in your home, from the bath, to the garden, from the living to the dining room. I loved getting to chat with Pam, the owner. She loved hearing my stories of growing up on Steel St. Lot's of really nice things, great place to register for a wedding. read more

Kuhl-Linscomb - This used to my home! Front door on the left. Of course, that used to be a grass lawn, not a parking lot! - Home Decor Near Me - Houston, Texas

I love that the store has lots of options . A bit all over the place for me . It could use some reorganization! They sell almost anything ! Clothes to dinnerware and many more . Going back for some house candles read more

Kuhl-Linscomb - Home Decor Near Me - Houston, Texas

The store workers and mangaers are really disorganized and incompetent. i would go to a better store as its really disheavled inside and unorganized. read more

Best shopping on the planet! A must in Houston. A banquet for the senses. Helpful friendly staff and free gift wrapping! It'll take about 2 hours to take in all they have to offer. You'll be be back trust me. read more

I was way too busy shopping and perusing to take pics. I was in awe & impressed on the remodel and expansion since my last visit!!!! Wowwwwwsie n I likey!!! I love the attention to detail and all the cool, beautiful and unique items you carry... from hostess gifts, jewelry, baby and children gifts and items, clothing, culinary gadgets and books, perfumes, cards, amazing candles, place settings, home decor, greenery, furniture ... the list goes on, and on, and on.... and on... and there's something for everyone. If you're in the area - stop in for a lookey-loo and and I'm guessing there's a high probability you might walk out with a lil' somethin' somethin'!! read more

Wish i could give 0 stars. I've gone to this store several times and every single time i've been treated horribly by the salespeople. They constantly make faces at me and don't ever try to help me. If you are a person of color, don't bother coming here. you will not be treated well read more

This place is insane! I came here with my Dad and I had no idea what to expect. It was around Christmas and surprisingly it wasn't packed. This gift shop has EVERYTHING you could possibly want. It's kind of like an artsy gift colony of treasures and obscure bric a brac. If you have an obsession with hipster items or have someone kind of difficult to shop for, this is definitely the place for you! They even have an area specifically for furniture and home items, underthings, clothes, toys, you name it. They also were walking around with mini margaritas for free which were heavenly. The prices are a bit steep, but really worth it, at least stop in for a few moments, you wont be able to leave! read more