I'm from out of town and needed a place to get a pedi. This place was perfect from start to finish. I was able to schedule an appointment, which I love. The place is extremely clean and "posh". It's not noisy either. The customer service is excellent and they offer water or soda. I highly recommend Faith as your technician. She took her time and put her heart in her work. She's slay a great conversationalist. read more

LACQUER - Nail Salons Near Me - Austin, Texas

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I had a wonderful experience every time I get my pedicures with Angel. She is very attentive and does an excellent job on my toes! I would definitely recommend anyone to come here if you are in the downtown Austin area. read more

I had a great tech who helped teach me about my nail health while carefully navigating my manicure and bringing my chewed on nails back to life. This is also a great spot if you're already downtown as parking may be a little annoying (compared to the north Lacquer location which has more off-street parking). I've been going to Lacquer on and off for years and I'm never disappointed. read more

Wendy & Shea did an amazing job! They matched my reference photos perfectly with the color & shape. I recommend them highly it was so relaxing too. read more

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Clean and professional but the nail techs don't have lights and they don't have enough space to work. They need lights to be able to paint nails and cut cuticles. My polish was uneven and really a mess. My cuticles were not thoroughly removed. The nail tech next to mine was annoyed at rubbing elbows with mine. Way overpriced at 50 plus ten for polish removal plus tax and tip. 65 bucks for an awful gel polish manicure. PS: if you like to soak your feet in warm water for a pedicure that don't have that either. No water. read more

The girl who answers the phone (Alexandria) took a long time to answer, put me on hold just to book an appointment, hung up on me, asked the same questions over and over... it took 10 minutes to try to book an appointment... in the end, I just told her to forget it. It was too complicated - she's obviously had zero training and does not care at all about her job either. read more

It's always a great day for me when I know I'm going to see Savanna. My latest visit on 9/9 was no exception. Savanna's consistent pride in her work is evident in the care & attention she provides. I've been in Austin 3 years and it took me 2 years to find Savanna. I am so happy to have discovered her! read more

I hate writing a negative review, but this was the worst, most expensive manicure of my entire life which is saying a lot consider I've been getting manicures for 30 years. After more than an hour I left with poorly filed, bumpy unevenly polished nails. Oddly they don't do gel or at least my girl didn't. So just polish. No cuticle work. No scrub. No hand massage, although I did leave with two small plastic containers one with some scrub and one with lotion and was told I could do that at home. LOL Up to the register I went and they tried to charge me $99. For a manicure with nail polish. Whoa. After a complaint they knocked it down to $70 or something close to that. I paid it and chalked it up to "it happens." Unfortunate because I can walk to this location from my condo. But I don't plan to ever go back. I'm guessing they cater mostly to people visiting or the convention crowd. This was a one and done experience for me. read more

This was my first experience with a soakless service. I'm amazed at how my hands and feet feel. This was such a great experience, I'll definitely return! read more

Loved my manicure with Wendy! It's the third time she has helped me and she's always so kind and a perfectionist which I love. I got the best hand massage as well! read more

Amazing!!! What customer service, great atmosphere with great conversation and wonderful experience... read more

I can't hype Savanna up enough! No matter how many times I break my nails (which is a lot), she always brings them back to life and makes them look flawless. My nails last longer, look amazing, and honestly, I feel like a new person every time I leave. She's detail-obsessed, super professional, and always goes the extra mile. If you want nails that turn heads--book with Savanna. You'll be obsessed too! read more

Love the feeling, cleanliness, and care at Lacquer. It was my first visit at the downtown location. I was a bit late because I didn't realize or know how to get to the parking (that they validate). Despite that, everyone was accommodating and didn't rush me. I now know how to get stress-free parking next time! read more

Faith is the BEST nail tech ever! She always has a smile and a great attitude as well so it is a pleasure to go to lacquer and spend time with her! read more

Best Nail Salon in beautiful Downtown Austin Tx! A natural nail Salon. No chemicals or Acrylic nail services at this Salon. Nail techs are experienced, knowledgeable and friendly. I highly recommend this salon. read more

My pedicure with Wendy is always awesome! She is so detailed and always goes the extra mile with the massage. Thank you Wendy!

Amazing service. They did my fingernails and toenails at the same time. Such a time saver! Great job on both. Highly recommend.

$80 for a basic, waterless, gel pedicure is insane!! I didn't get wax or exfoliating scrub or anything and the 5 min "massage" was actually a 2 min (max) Application of lotion. My fiend got the same service as me, only regular polish and was charged $60. They up charge $20 for gel polish!?!? That's insane!! The ladies who did our pedicures were lovely. I hope they find better jobs somewhere else. read more

Great service!! Savanna does an amazing job every time. Followed her from the north location to the south location because she is meticulous and does beautiful work with my nails. Always a happy customer! read more

Lacquer Downtown is my go to nail salon in ATX. Logan is a dream nail tech. Logan is patient, detailed, consistent, professional, and kind. With high quality products and the correct nail shape, Logan has helped me grow my natural nails so much longer than I ever could've imagined. Logan can also fix a broken/chipped nail like a magician! Lots of fun colors to choose from and validated free parking is available in the attached garage. Gorgeous, clean space, and great service. They greet you and have your space ready as soon as you walk in. The little details matter and I am so appreciative of 3+ years of service with Logan, Erica, Talisha and Janel! 10/10! read more

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Great experience every time. Love Jenny she's been doing my nails for over a year. Highly recommmended

Extremely disappointed with my experience here. The prices are some of the highest in Austin, yet the service was shockingly poor. I asked for a French pedicure, and the technician immediately told me she couldn't do it--no effort, no alternative, just a flat-out no. On top of that, they didn't even have disposable flip-flops, so I was left to either put on tennis shoes and ruin my pedicure or walk barefoot through downtown. For what they charge, you'd expect at least basic service and amenities. Definitely not worth the price, and I won't be returning. read more

Terrible experience and disastrous service!! I got charged $100 for an extremely poor job! Even after I provided photos of how terribly my nails were done, I got refused a refund. Do not go to that salon! You will be charged a lot of money for a very poor job! read more

I had a basic manicure. All went well until I walked out and realized that one of my nails looked like it was already grown out and polish was crooked at the base. I walked back in and asked that that one finger . They told me I would need to wait 30 minutes! Absolutely no excuse. I had just walked out of the salon. I let them know how upset I was and that I would leave terrible reviews. All of a sudden there was someone who could change that . It literally took two minutes. Would not go back there! Terrible customer service. Never offered anything to drink until the was over. read more

Lacquer always makes me feel comfortable. The atmosphere is classic and relaxing, I enjoyed the conversations I had with Angela and Janel. The service is unmatched with attention to detail and making me feel like this time was dedicated to me. I will be back time and time again read more

It's $65 for gel manicure which I think that too high and without serving drink or anything special.

Generously giving two stars because I didn't get to have any nail service so this is entirely based on professionalism and customer service. It looked like a perfectly nice clean space based on the 5 minutes I spent there. My experience was this: I booked a few days in advance for an appointment on Friday. I received several confirmations (they have a very thorough system including sending a calendar invite). I was coming into Austin for SXSW and had a big fashion industry event I planned to wear open toed shoes for, so I needed a pedicure. I arrived Friday afternoon after flying into Austin and the front desk worker was like, yikes I tried to call you but your tech is out sick. I explained I was on a plane. They didn't have anyone else available so my appointment was cancelled. They offered me a time later in the weekend but I explained that wasn't an option, which is why I had made an appointment. I told them I didn't feel they had made a very significant effort to reach me, especially considering that they had insisted on having a card on file in case *I* was a no show, and that they had reached out to me through several means including phone, email, and a calendar invite to book the appointment. Here are some ideas for how they could have handled this better: -reached out thoroughly to give me this information. Text me! Email me! Call more than one time! -tried to make me another appointment elsewhere since this is one of the busiest weekends in Austin and they would know that places are booked -cancelled the literal calendar invitation that they sent -sent me the $$ they would have charged me had I been the no show (I'm not sure what that is, I believe 50% of the service) My takeaway is that this place charged a very premium price but doesn't have the staffing or service level to back it up. read more

I come in every few weeks for a pedicure. Dustin is amazing and meets my perfectionist expectations. I'm really picky about my nails but they do a great job every time. Ask for Dustin if you want a bomb pedi! There are two AMLI garages within a few blocks of one another so just make sure you go to the right one which is off San Jacinto and connects right to Lacquer. It's kind of expensive hence me giving 4 stars but it's worth it to me to not have to deal with the regular nail salon gamut. read more

The manicurists at Laquer always do a nice job on my nails and the environment is serene and relaxing. I also like that I can book online. I took off a star because their manicures and pedicures are so expensive - the most I've ever paid for nails other than at a resort. Maybe their high cost is why the salon is often empty or almost empty when I go. That's so different from the typical lower-cost, high volume salons where you get a better value but have to endure loud noise and wall-to-wall people. Parking can be challenging - or expensive - downtown. I live very close by so I can walk, but be aware about parking and ask where to park and if they'll validate your parking read more

I love Lacquer! My nail tech was super sweet and the vibe in there is great ( they have a great playlist)! I got a gel pedicure and a Gel-X manicure and both lasted me over a month which normally my nails last only 2 weeks. I would definitely recommend if you're looking for a high end quality salon. read more

Faith did my nails and did an AMAZING JOB!! The atmosphere and quality is top notch too. Highly recommend!!

I will admit, I was a little leery about giving up the soak part of my pedicure. I took a chance based on the amazing reviews I have seen and it was worth it! The nail techs are so skilled at making you feel relaxed and performing every essential pedicure step to perfection without soaking. Yay sustainability!! The hot towels are everything I could hope for. My feet haven't felt or looked this good since I moved to town in December. My new go-to for pedicures! read more

LACQUER - Top notch pedicure - Nail Salons Near Me - Austin, Texas

I was so lucky to find this salon when in from out of town. They took me quickly, were super nice and gave me a great manicure. Aside from the quality of my manicure, the atmosphere is great! Loved it! Wish we had this Salon in New York! read more

I came here for a pampering session for my friend's bachelorette party on a Thursday night. It was pouring rain and traffic was horrendous, but despite being late to our group appointment, the staff were more than accommodating. We were offered water and tea by the staff as soon as we settled in and filling out our questionnaires regarding our nail and massage preferences as well as any possible health concerns or issues. The decor is really simple and clean and I loved the quotes hung around the wall. The seating was super comfortable which made my pedicure really enjoyable. On top of that, the staff were all about cleanliness and gave each of us a fresh tub to soak our feet. This assured us that we were not soaking our feet in the same tub multiple other customers could have been using throughout the day. They also have a huge variety of nail polish brands and colors for you to choose from. At $40, yes... the pedicure was pricey, but for the cleanliness and professionalism you get with the service it is worth it. I would definitely recommend LACQUER Downtown if you are in Austin and looking to be pampered with a mani and/or pedi :) read more

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Booked a mani/pedi for when I arrived in town for a conference. The salon is soakless...meaning they don't use water for your pedicure (or manicure) instead they use cool/warm towels. Audrey did my nails and toes and she did an amazing job! I wish I could take her back to Orlando!! I chose to get gel on my nails and regular polish on my toes. I am happy with the results but I don't feel it was worth $95. I can get the same services in Orlando for just a bit cheaper. But I am happy to have tried something new! read more

LACQUER - Nail Salons Near Me - Austin, Texas

Yikes. What a sad, expensive experience. Don't get me wrong - I've shelled out some dolla dolla bills at other downtown salons for massage services, manicures, pedicures and fell for the guise of spending more for that free glass of Costco sparking wine and darling décor, but this certainly was the utmost disappointment. Made an appointment. Got seen right away, which was nice. My nail tech was quiet. Nice, but quiet. I had a fine time chatting with her, but I got a bad feeling the moment my bare, non-manicured hands started getting scraped and hacked, without even a quick soak. My cuticles needed some TLC and my length needed some trimming. My $45 manicure included neither of those services. So now, all I have is a week-old looking gel service immediately after receiving the treatment. My nails already look like there's regrowth and ingrown nails are haloing several of my nails. K,bye. read more

LACQUER - Nasty cuticles - Nail Salons Near Me - Austin, Texas

I really enjoyed getting my nails done here! Shayna did a wonderful job and was very personable. She was great to talk to about Austin and gave me tips on how to keep my nails healthy in the future if I'm doing my own manicures. The polish application looks fantastic! read more

Come to this place if you want to get sick. I had to move seats 3 different times to not get coughed or sneezed on by the nail techs. I heard one of the employees coughing in the back uncontrollably and spitting. Absolutely disgusted. Why does this salon let their employees work on clients when they are actively sick. Never again. I hope I'm not sick for my holiday family plans! read more

I found Lacquer on Yelp (of course) :) I was staying at JW Marriott for SXSW. My nails were really beat up and I had been on the road for weeks and needed some serious self care and attention. I called Lacquer the Sunday I came in. They were completely booked that day and I asked if they could schedule me on Tuesday afternoon. We went back-and-forth a few times with times that might work out for the both of us and we decided for 3:45 pm on Tuesday. Unlike most nail salons, you have to give all of your information including your credit card to them upon making the appointment. If you cancel within 24 hours of your appointment they will charge you 50% of the cost. Anything later than that and they will charge you full price. The great thing about it is that, when you check out of the salon - you don't have to fish for your credit card and risk ruining your nails because they already have your credit card on file. I was praying nothing would come up, work wise, to where I would need to cancel last minute so I would not be charged. Luckily, I got there right before my time and was greeted by the receptionist. She escorted me to the wall of colors. They had great selections and on the top row are designer colors such as Mark Jacobs, etc. The designer polishes were a five dollar additional charge. I ended up going with the vinyl brand that they recommended. It lasted me a week and a half and that never happens because I always do regular polish, not gel and it always chips before a week. I got the same brand on my toes but a different color. They have adorable sinks to soak your feet in. My manicurist's name was Gloria and my pedicurist's name was Rosa. Rosa was amazing. I asked her where I should go to eat that night and she recommended a bunch of different places. She also went in the back and grabbed me a bunch of Austin magazines that were for tourists and a lot of them highlighted dining experiences. My manicurist did not say much and I tried not to take it personally, you never know what's happening with someone's day. It was a little over $70 altogether including tip. It was an enjoyable experience, I needed the pampering and I even fell asleep for a little bit. No one ever asked me if I needed anything to drink and I was so thirsty for water. A lot of the nicer nail salons that I go to offer you champagne, wine, green tea, or water. Overall, if I was back in the Austin area I would probably go here again because my nails and toes did last a long time and looks great. read more

LACQUER - Purchase some goodies on your way out. - Nail Salons Near Me - Austin, Texas

Service is a 5, the girl that did my nails was educated on nail health. But as for the nails themselves, it's only been 7 days and my nail polish is chipped ($50 gel manicure). I get a gel manicure once a month from various places and they always last 3 weeks and the service is usually $30. I'm really disappointed that they didn't last. It's not about the money but one would think if you are paying higher for quality then you would have a gel Manicure that would last longer than 6 days. I predominantly go to boutique nail salons that are ethically driven with knowledgeable women. I guess I just expected it to last for at least 2 weeks, especially since I don't work with my hands. Basically this would mean $200 a month for gel manicures? That's pretty steep for anyone just for a nail job. All the hype, not worth it read more

LACQUER - Nail Salons Near Me - Austin, Texas