We decided to visit this nail salon for my husband's birthday so he could enjoy a little pampering. Since the salon was very busy and had a lot of staff working, we opted to get pedicures only. The atmosphere was beautiful and upscale, with elegant chandeliers throughout the salon that gave it a luxurious feel. The staff was friendly, welcoming, and pleasant during our visit. Our pedicures included a scrub treatments and hot towels with fruit scrubs, and our feet definitely felt pampered afterward. However, the entire experience lasted nearly two and a half hours, which felt like a long time for a pedicure. We didn't need a reservation, and the initial wait was only about 15-20 minutes, but once we were seated in the pedicure area, there was additional waiting. At times, it felt like we spent more time waiting than actually receiving services. Overall, it was a nice experience and felt like a special treat for a celebration or special occasion. While I enjoyed the luxurious atmosphere and the quality of the service, the time commitment makes it something I would reserve for occasional visits rather than a regular monthly appointment. read more

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I visited Milano Nail Spa ATX and paid approximately $200 for a manicure and pedicure service. The services were not completed as requested. My French tip manicure was left unfinished, the acrylic work was poorly done, and my pedicure was incomplete. During the service, my toe was cut and began bleeding. Despite bringing these issues to the staff's attention, I felt I was treated disrespectfully and my concerns were not properly addressed. Rather than resolving the situation or offering a satisfactory refund, the interaction escalated, and law enforcement was contacted even though I was only requesting that the services I paid for be completed correctly or refunded. I documented the condition of my nails and toes immediately after leaving the salon, including evidence of the incomplete work and injury. I attempted to resolve the matter directly with the business and requested supporting footage they claimed existed, but I did not receive the information I requested. As a paying customer, I expected professional service, quality workmanship, and respectful treatment. Instead, I left with incomplete services, an injury, and a significant financial loss. I am seeking accountability and a full refund for services that were not properly provided. read more

I was really disappointed with this location because it was nothing like the original Houston location I'm used to. The atmosphere was completely different. At the original salon, the experience feels welcoming and relaxed, but here it felt like staff were constantly policing customers. I couldn't even watch a quiet Instagram video on my phone without someone coming over multiple times to say it was too loud, even though it could barely be heard. The service also didn't match the price. I paid $100 for basic, short French tips, and the polish chipped the very next day. For that price, I expected much better quality and durability. Another noticeable difference was the hospitality. The original location is generous and makes customers feel comfortable, while this one limits drinks and doesn't create the same enjoyable experience. If you've been to the other Milano locations, just know this one is a very different culture and dynamic. I wouldn't return. I will say that it was one of the best mimosas ever had so I'll give them that. read more

Milano Nail Spa - Short almond French tip =$100 with tip - Nail Salons Near Me - Austin, Texas

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Had a regular pedicure and it was fantastic. It was luxurious. Snacks available, beverages (alcoholic!) while you get the pedicure done and they send you off with snacks and a soft drink. The massaging chair was great as was well as the heated neck pillow with aroma therapy. Prices are reasonable considering those perks. I took my sister with me and said of the several states she's had a pedi in, it was one of the best. If you don't trust this Yelp Review, look at Google --over 11k reviews and a 4.9 average. So, go and get one! read more

I honestly was hoping for a better experience with this place given its high rating and a few people recommending me to this place but the fact my nails couldn't even last ten days without chipping it ridiculous. I had already came in on the seventh day with both index fingers chipped and then on the tenth two others did the same. I'm only opening up water bottles and cabinets?? It's not like I use my hands for everything at work, I'm mostly on a computer. I paid 70$ for French tips with pink hues on my natural nails! I think that's a bit overpriced but I like the work and wanted to celebrate my birthday with a nice self care trip. The vibe in the place is super nice and the customer service is great. I just wish for the price I paid, they lasted at least two weeks.. Edit: whether it was lack of maintenance on my part or quality of product.. it still should've last longer than ten days. I'm not coming back to pay full price when I already paid a lot for this type of work. I don't get my nails done often but even I know when something isn't right. I've been to other salons with the same design and gel and no chips for over two weeks. If it's this price for gel polish, I'm not getting something more efficient. I appreciate you guys getting back to me! Thanks, but no thanks. read more

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Holy cow this place is a factory it's huuuuuge. Very well run though. You get drinks (alcoholic and non-alcoholic) so i got a limoncello. You can also get a warm neck compress. Bathrooms are in the way back. 10% off for your birthday. I got my nails done w Annie and dangggg they are gorgeous!!!! She worked with me to get the design down and she's so sweet! Booking is a process if you're a first time. You need to send a Zelle deposit which gets applied to your bill. I appreciate the multiple reminders but it kinda stressed me out to be late, i arrived 20 minutes early, lol. But then my nail person was running 7 minutes late. My nails cost $127 due to having to have 3 gel x nails put on, using gel and design. WORTH IT, because it's 2 weeks later and they are immaculate!! read more

I had been a repeat customer here and previously had positive experiences. During my most recent appointment a new Gel-X set was applied without fully removing the previous product underneath. The technician applied the wrong length which I told him I did not want to go forward with, but when applying the new set, he never removed the previous product. The nails began lifting and curving upward the same day. When trying to speak with the manager and the technician, I had an unpleasant experience. After contacting the salon, the owner reviewed their footage and acknowledged the nails were not completely removed. I requested a refund for the nail service so I could have them redone elsewhere, but was told refunds are not offered and was instead asked to return for another service. I am not requesting a refund for my pedicure, only the nail set. I am documenting my experience for accuracy and transparency. I left a text messages of the conversation with the owner and photos of how my nails look in the comments. read more

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Sometimes I come in here looking like Fred Flintstone (aka braking my car with my bare feet). No joke. I walk out of there like a transformed foot goddess able to expose her tootsies with open-toe shoes. Again, no joke. Seriously, though, customer service is top-notch from the time you call to book an appointment, arrival, receive your service, and go home. Absolute professionals who really work so hard. I mean, think about it, doing nails (hands & feet) isn't an easy job. Honestly, it's an art form, especially if you find a spot with so much talent under one roof. The Milano Signature Pedicure is a real treat & I just love it! All organic products, paraffin wax, mask with real fruit (!), mini neck/shoulder massage, bath bomb, & more. They offer so many options and packages, my goal is to try them all. Gotta keep these Flintstone feet in check. read more

Went to Milano with 4 others for mani-pedis before an event on Saturday. Everyone received great service with the exception of my manicure. Unfortunately arrived in Austin on 6/28 in the afternoon, had a manicure 6/28 pm and when I woke up in my hotel my nail polish had slid off my nail bed. I had to take off my polish prior to the event that began at one pm. Left Austin on 6/29 in the evening. My resolve with the salon, come by and we'll repolish or give your account a $25 credit. No thanks, I have a great manicurist here in Dallas. Looks like a great place for dips or gel but not so great for just a regular manicure. read more

I have been coming here since my technician moved here I want to say a year ago now. Tracy, June & Katie are all fantastic between gel x and builder gel manicures. They're so kind and attentive, and its such great service between having complimentary drinks, and always make sure they double check the quality before leaving read more

I usually LOVE the service I receive at Milano but I'm shocked and very disappointed at their service quality and response to it on my last visit. I had my nails done (regular, not gel) this past Sunday and almost all have chips on them. I went back to see if they would do anything to help me and they said that they couldn't do anything. I'm super annoyed to pay full price for a service just to have it literally chip off not even two days later. read more

Milano Nail Spa - After not even 2 full days - Nail Salons Near Me - Austin, Texas

I'm really disappointed with my experience here, especially considering the price I paid. For the cost, I expected much better quality and overall value. Unfortunately, three of my nails broke within a week and a half of getting them done. That's far sooner than they should be breaking after a professional service, especially at this price point. What was even more frustrating was that when I reached out about the issue, I was told they don't cover chips or cracks and that it would be $8 per nail to fix them. When nails are breaking that quickly, it feels unreasonable to have to pay additional fees just to repair something that should have lasted much longer. I also received a pedicure during the same visit, and it felt very subpar for what I paid. The service felt rushed and didn't reflect the level of care or detail you would expect when paying premium prices. When you're spending this much on nails and a pedicure, you expect the results to last and the overall experience to feel worth it. Unfortunately, the durability and the quality of the service just didn't meet those expectations. I hope the salon takes this feedback seriously and works on improving both the quality of their work and the value of their services. read more

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Great service!! Was well taken care of!! Love the ambiance!! Pedicure was very relaxing

I really hate leaving a bad review, but for the amount of money I spent here I feel it's necessary. From the moment you walk in you're being pressured to pick a color super fast & upgrade to the most expensive service. Everyone gets really annoyed with you easily, and you feel rushed. I got a basic gel manicure with chrome, and a basic nail polish pedicure. It was $140! Insane! I got them done less than 1 week ago and my nails are already chipping. Poor service, and poor quality. Do not waste your time. read more

Milano Nail Spa - Nail Salons Near Me - Austin, Texas

I've been going to Milano for a few months now. I drive all the way from round rock just because they do great work and great customer service. However at my last appointment that was not the experience. The work was good as usual. But my nail tech was very rude. I have tense hands and techs sometimes will tell me to relax them no issue. But this tech got noticeably upset and frustrated with me. It made the whole appointment awkward and not a good experience. I don't anyone who liked to sit and get nails done for an hour while someone had an angry attitude the whole time, despite how good the work is. I was going to talk to a manager or front desk but he hovered around which felt tense, so I just left. I will be exploring other options and only going back if my nails are not done by him. Also if you come at me like you have towards every other person who leaves a negative review I will defiantly not come back. If you don't care about experience or loosing customers just don't respond. read more

Milano Nail Spa - Acrylic - Nail Salons Near Me - Austin, Texas

Second visit today and I was just as impressed! This time I tried a different pedicure experience, and the quality and care were still there. I was intentional about requesting NiNi again, and I am so glad I did. She continues to be professional, attentive, and consistent. There is something about having a nail tech who understands your preferences and takes her time it makes all the difference. Different service, same elevated luxury experience. Another happy visit, I am permanent client! read more

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My last few nail appointments have been with Milano. Milano is a bit pricier than others but for good reason! They always go a good job with my nails and I haven't bled or felt pain (like with previous nail experiences elsewhere). Service is also really good. You get two complimentary drinks and I feel taken care of. I always get dip nowadays because it strengthens my nails. My dip with chrome manicure only took 1 hour and 30 minutes, which I think is fast! Make a reservation if you want a 10 day warranty for nails chipping, etc. they also take walk-ins. There's a points system. The last time I went, I got $10 off If you want a design, you can just tell them when you're there. I didn't take pics of the interior last time but trust me, their interior is gorgeous! Lots of decorations and mini hot air balloons on the ceiling for the pedicure side. read more

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I have gone to this location three times since recently moving to Austin. Two times I had a manicure and pedicure with a full set of acrylics. The first time was great everything went smoothly and I was obsessed with my nails, lots of compliments. They did the set right there where I was getting my pedicure. (Pictured maroon cat-eye nails) The second time it was the same situation but I came in late after work and I really appreciated that they stayed late as well to finish my set. However, the set was not to my liking and I ended up having to come back to have them fixed. (Pictured maroon cat-eye nails with cat-eye flowers) This salon was amazing and gave me credit for anything I paid for that didn't go into my new and corrected set and this new corrected set by Ryan was absolutely gorgeous. (Pictured silver cat-eye with maroon French tip) However, after all this work on my nails my nail beds had been drilled down so far that I haven't been able to get a new set since then due to the damage. They're brittle and sensitive. Facilities are beautiful and everyone is very nice but they're very tough on your nails and cuticles, left bleeding literally all three times. So frustrating and I have remaining credit but feel uninterested in returning. The prices are high and the work is heavily dependent on who is working on your nails. read more

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My favorite Milano nail spot! The staff is super friendly and the service is superb! I've been going to this location for over three years for poly gel nails and I love it! read more

Incredible service today with Ryan! GelX extensions and this cute and simple nail art. My favorite spot in austin, always! read more

Milano Nail Spa - GelX - Nail Salons Near Me - Austin, Texas

June is an artist!!! my nails always look stunning, but this one is certainly a favorite! read more

Milano Nail Spa - Nail Salons Near Me - Austin, Texas

Overall, had a really great experience! I'm 25 weeks pregnant with twins, and they made me so comfortable offering me all kinds of extra pillows during my pedicure. They were super gentle and clean, and the overall establishment was really nice to be in. Nail quality wise I feel like they're really good and happy to make adjustments if you notice something is a bit off. They do take their time, but it's worth it for the quality you get!! read more

No complaints! I can always get a high quality pedicure here. Perfect spot for some self care

Second time in and enjoyed my time. Tom was the technician who did my pedicure and he did a wonderful job. This salon is so nice and clean, even the restrooms! Fun fact, if you make an appointment, there is a 10 day GTD on the polish! Never heard of a salon doing such a thing. read more

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I haven't been a pedicure person since I was a teenager due to just not really enjoying it and being in some places that looked unhygienic. Milano Nail Spa has completely changed my perspective! Last month I really wanted a pedicure to celebrate my birthday. We were going to a grape stomp and I wanted my toes to look cute! I researched and found Milano Nail Spa. It is so pretty inside, and it's HUGE! You will not have trouble getting reservations to sit with your friends. They have a long list of different, indulgent pedicures to pick from with accompanying massages. The spa is sparkling clean and their tools come out of surgically safe disinfected packaging. The selection of nail colors is huge, but you won't have to hunt through a wall of colors, they bring a basket of the color samples to your chair and you can browse while you have a glass of wine. I also love that they set a timer for the massage portion of your treatment so you can be assured you will get your full time. I loved the experience so much, I had to get another pedicure last week! I am definitely going to be a regular customer at Milano, which is really saying something as someone who never really did pedicures before. read more

I had a great first experience at Milano Spa ATX. The team was incredibly helpful, the host who got me seated and ready to go was SO welcoming, and they have a nice drink menu!! Savannah did my nails. She was thorough and made sure I was satisfied with my service throughout. Environment: The spa is beautiful! Everything looked and felt clean and new. The manicure chair was comfy. Overall, I'm hoping the salon is consistent in delivering. I'll definitely be back. read more

Milano Nail Spa - Nail Salons Near Me - Austin, Texas

I got a regular manicure & pedicure Sunday 3/1/26. By Monday on 3 nails the color had just fallen off in a complete sheet (no chipping) and by Wednesday all the color came off all of the nails. I've been getting manicures & pedicures for 30 years (back when they were $20 for both) & this had never happened. I got a different color on my toes & those look fine. Today, Saturday 3/7/26 was the first time I had time to come back in because I am a busy physician. When I went in today to get them repainted they said no, not for free because I didn't call or have pictures of what it looked like. This would have been a quick & cheap fix. You have now lost a $100 monthly customer. read more

Chole did a great job and she was very sweet!! 10 out of 10. The atmosphere was very nice and inviting brought me wine and were very attentive to me. Great service! read more

I come here religiously every 2 weeks and it is hands down one of the best in the area

Cleanliness, ambiance, the equipment, service all top notch. So happy to find this gem in Austin. Very relaxing and they even serve drinks. Highly recommend. read more

Milano Nail Spa - Inside - Nail Salons Near Me - Austin, Texas

10/10 service every time! Very clean and professional, everyone is so nice! No complaints.

Every time I come I'm blown away! They take such good care of people - not only in perfect nail care and beautiful work, but also complimentary beverages and snacks (both while you're there and to take with you), kind service, and attention to detail. I've seen them deal with really tough customers with patience and grace. Next to no wait, even without a reservation most times. I'll never go anywhere else! read more

Lily was so sweet and did great job on my toes . She got them exactly how I like them . She had to fix them from a previous nail salon they made my big toes looks to thick with acrylic and didn't let the gel dry completely so never white looking gray already. Lily does cute French tips read more

Paid over $200 for a basic gel mani and gel pedi. I've been here multiple times and they always say they prefer cash but have accepted card. This time they said their "machine was down" so I could only use cash or Cashapp, and I told them I had neither of those things. Then their machine was magically "fixed" upon me saying that. However they added a new $5 credit card service fee that they mentioned was new. I never had paid that previously. Typically CC fees are a percentage, not a flat fee. It got worse when I left to my event out of town and the morning of my friend's wedding my gel nail extension broke off. This was within 24 hours of the visit, and I had no time to fix it before the wedding. So a few days later I went back and PAID for them to fix my nail. Then in the next 3-4 days I had 4-5 nails break off. At that point I just soaked my nails in acetone. Apparently paying over $100 for a mani isn't enough for them to last more than a week. I won't be returning again. read more

the BEST nail place in Austin, and I've tried many. I usually get acrylic nails with designs and/or a gel pedicure, and I'm never disappointed. Not only is the salon clean and professional, but also everyone is so kind and friendly. I highly recommend! read more

It was a great experience! Always accommodating and nice they do a great job. I feel like you get your moneys worth read more

Milano Nail Spa - Nail Salons Near Me - Austin, Texas

Wonderful service. Efficient. Huge space that can accommodate many guests. Everyone is so nice and they are always very clear about the pricing. read more

Definitely the worst gel X manicure I've gotten in Austin. I spent $100 on it and after five days nails started falling off and now it's been two weeks and all of them have fallen off. I had to return 2 times to have them fix nails and it's just a horrifically bad manicure. I would love my hundred dollars back. read more

I recently discovered this place and it has become a go to! Love the quality of service, and the nails last a while (even just a regular manicure!) it's a little bit on the pricier side but worth it for the quality/service and vibes inside! Love that they offer you such a robust drink menu and massage chair - feels like luxury! read more

Milano Nail Spa - Nail Salons Near Me - Austin, Texas

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I'm feeling really frustrated right now, which is unusual for me since I usually enjoy great service. The customer service was excellent as always, but unfortunately, my nail technician didn't meet the usual standard. I typically have no issues, but after getting my nails done on Saturday, one has already started to break, and several others are chipped. I usually have a reliable tech, but this time it just didn't work out. It's disappointing because nails shouldn't be chipping just three days later, right? I definitely plan to return because I love the vibe of the place, but I won't be booking with him again! read more