This company is a complete joke. Our son has significant difficulty with blood draws, so we…read morespecifically requested their most experienced phlebotomist. When she arrived, she struggled for a long time to find a vein. After inserting the needle, she failed to secure it with tape or even stabilize it with her hand. Each time she attached a collection tube, the needle and tubing moved, causing our son extreme pain. He became terrified--crying and screaming throughout the process. When we asked her to remove the needle, she took an unusually long time to do so and then forgot to place gauze on his arm afterward. When I asked why she hadn't used tape to secure the needle, she said they "didn't provide her with tape" and that "some people might be allergic." This explanation was completely unacceptable. I've had countless blood draws at many clinics and have never seen a phlebotomist fail to secure a needle. Our son was visibly shaken for the rest of the day, and the entire experience was traumatic for our family. My husband even wanted to cancel the remaining tests. Today even a month after the incident, our son still has needle-related trauma and was unable to complete a blood draw with his regular phlebotomist--someone he previously trusted and loved. Avoid this company, especially if you have children.

This company is a joke - but the joke is on you! I applied for life insurance with Lincoln National…read moreand was told I'd have to have blood test, urinalysis, BP, etc. assessed at my home by ExamOne. I had just been to my primary care physician and had all those tests - and more - performed but was told that was unacceptable. So . . .gentleman from ExamOne comes to my home and performs all the tests. I'm told I'll get results in about a week. But a week later, I get a mysterious text from ExamOne telling me to schedule my exam. I called ExamOne and, at first, they seemed to have no idea what was going on. I was then told that there was a "problem" with my blood tests results and they would have to be retaken. I demanded to know why. I couldn't get a straight answer but was finally put on hold so the associate could "investigate". When she came back, I was told there was a "discrepancy". I asked what that meant but could get anything that resembled an answer that made sense. I told them that I was done with this BS. I found out later that they had lost the either the blood samples or the test results and had lied to me to cover up their incompetence.

Thank you Shanice Brown at Lab Corp. A terribly busy day at the Lab today, but Shanice always had…read morethat smile and patience. She took the h time out to thoroughly explain to me the proper way to collect the specimens for my 4 year old granddaughter. It made the procedure easier and uncomplicated. Kudos to you Shanice Brown.

Unfortunately my experience here was one of the worst bloodwork experiences I've had. The front…read moredesk was unfriendly, understanding that it's during the holidays but you are a service, you should be kind to your patients. As a pregnant patient, I had a fasted draw at 1:45PM because all of their morning appointments were taken for weeks out. They got me in at 2:45pm and it was like being herded like cattle - called up a handful of names and brought us inside to wait in a line for a room My phlebotomist was kind, but felt very inexperienced. When she saw how many vials she needed to fill, she got some one else to double check which did not make me feel comfortable. She missed my vein for at least 2-3 minutes and after expressing it was very painful, I had to have her remove it and ended up leaving because the pain radiates up my entire arm. It was one do the worst bloodwork experiences I've had. I've never had issues with my veins and I've even had an IV put in during transit! Esp being pregnant and having to fast for so long, on top of them not getting me in for another hour after, it was very hard to stomach. I decided to use GetLabs and pay the extra money for a phlebotomist to come to my home, which was a much better experience.

Very polite and welcoming people here, good location and safe. The asian lady that took my blood…read moreand urine test is amazing and at the same time gave me a mother vibe. She funny too. The doctor whom i spoke with was very professional and super nice to everyone. GOOD JOB ANDTHANK YOU.

I've been sitting at this Quest Diagnostics location for over 2 hours as a walk-in and still…read morewaiting for my turn,the experience has been extremely disappointing. There is no estimated wait time displayed, no staff member at the front desk, and no way to ask questions or get updates. You're basically left in the dark. When I finally asked how much longer the wait might be--after clearly stating how long I had already been waiting--staff could not provide any timeframe at all and were rude in their response. Even a rough estimate or basic courtesy would have been appreciated. I understand appointments are prioritized, but walk-in patients should still be seen in between scheduled appointments or at the very least given transparency about expected wait times. Complete lack of communication is unacceptable, especially in a medical setting where people may have time constraints. This experience feels unorganized and disrespectful of patients' time. I would not recommend this location unless you have an appointment and a lot of patience.

* quick appointment scheduling * skilled with blood draw,…read moreno pain! * calm and kind service * was in and out under 10-15 minutes! I would definitely recommend coming here for bloodwork. I generally have an uncomfortable feeling when getting my blood drawn but this was so quick and didn't hurt at all. I felt comfortable and confident in the service provided. Thank you

Arina is simply amazing. She is kind, patient, nurturing, careful and empathetic. I am terribly…read morescared of needles, even as a grown woman, I fainted a couple years ago during a blood draw. Arina made me feel comfortable, and trusting of her. I will be coming back for every future blood draw that I need. Her office was easy to find, clean, and adorable. I couldn't recommend her enough!

I have been to this lab twice, both times I have left with significant bruising following…read morebloodwork, however my most recent visit was especially bad. After being unable to find a vein on my left arm, the tech decided to draw blood from my right arm. After struggling but finally getting the needle in my arm, the tech had trouble getting enough blood, and began to wiggle the needle around inside my arm. Not only was this painful, blood began splattering out and onto my arm. After failing to draw enough blood, the tech then tried to draw blood from my left arm, which she previously had failed to find a vein in. Expectedly, barely any blood was drawn from my left arm. Following this the tech brought in, who I assume to be their superior, who had to draw from my forearm as the normal blood drawing spots on both of my arms were now both punctured, bruising, and my right side covered in blood. The first lab techs incapability not only lead to severe bruising following this ordeal, they were quite rude. While I understand procedures such as drinking more water can help, there is absolutely no need to repeatedly blame your patient on your own inability to perform your job. A small reminder once is plenty.

They are extrememly inexperienced with children and toddlers. They are also not warm and friendly…read more Most of the technicians are abrasive and brusque, seems like they are having a bad day each time I go. Please hire more people that can accommodate families with children at any time, not just specific hours. Some of us work and have jobs.

This is not a Labcorp. Do not go here. We needed to desperately get labs done and they said that…read morethey are not a Labcorp. Don't waste your time!

This location does not do blood draws for the first trimester screen, which is not clearly noted on…read morethe Labcorp website. Also, this location is INSIDE an oncology clinic, which was not indicated by external signs.

I got in and out of lab corp quickly . My phlebotomist was excellent. I didn't feel a thing and I…read morewas on my way. I really like the Alamo location. Convenient and well run

I went to get blood test like before they tell me I need to make appointment which I find out you…read moredon't need to make an appointment. They just run their own business and they're not very nice when I came home to make an appointment. It was two months for someone who was fasting and at 4 o'clock in the afternoon.

You'd think that with all the months of temp closure they would have refreshed the space. Same…read moredinged up walls and low energy staff. And given the current uptick in Covid, more masking would be good. I didn't have a mask with me and eventually found a box on their counter. Easy parking and even with an appointment at 7:30, I'm sitting here at 7:36 waiting. Waiting is not my strong suit!

Not taking walk in's on a random Wednesday morning. Appt only. Staff gossiping loudly about someone…read morewho "talks too much". What is the point of healthcare if it cannot be high quality or reliable? Just shut down this location already.

Great experience! They saw me before my appointment time and I was in and out in 5 minutes with a…read morefantastic and friendly technician.

If this is the Lab Corp on Tice Valley Blvd then my complaint is specifically for here. I have gone…read moreinto Lab Corp frequently- specifically for UTI testing. It seems that every time I go in my order (sent by FAX) can never be found. The receptionist at the Tice Valley office is very rude, abrupt and lacks compassion and empathy. She has dealt with me in a very hoarse and condescending manner and it is very upsetting especially since I go in there with pain and discomfort. It is unfortunate that your company doesn't have enough competition to force a training for your employees on how to kindly deal with people especially the elderly.

I waited just a short time, the X-rays were done very quickly and that evening I received the…read moreresults of the X-rays.

Some of the rudest most unhelpful staff I have ever experienced…read more First, they call me the day before I'm scheduled for imaging to tell me my insurance has denied the request, making me scramble to understand why and reschedule - which then makes me need to reschedule with my doctor who requested imaging - pushing all of my care and treatment out by months. Second I finally do get it scheduled and they are incredibly rude and reprimand me for not arriving at a certain time - 30 mins early - when I was only told to arrive 15 mins early over the phone - in an incredibly harsh and rude tone like I had killed their cat or something. If you can - go somewhere else.