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    LabCorp entrance
    Tony A.

    My how a year flys by! I found myself needing to get yearly labs drawn. I travel for work so having fasting labs drawn at home isn't really an option for me. I had a prescription from my physician 150 miles away. I did make an appointment online but I showed up an hour early mainly because I wasn't sure where they were located ( I'm not from here). It was admittedly difficult to find but there are a couple small signs directing you. They are located in the VA clinic kind of diagonally across the street from Medical Center Plano. If facing the building, go to the entrance in the left, go through the automatic doors, they are in the first suite on the right. I used the kiosk to check in. I feel like the lab tech would have helped if I needed it but it was really self explanatory. I did need my drivers license but it was really simple and even offered an earlier appointment since I was so early. I was greeted quickly and only had a short wait. The phlebotomists/tech was very cordial and efficient. She multitasked well and every encounter I witnessed was the same. My old, coffee stained prescription was accepted without any issues! Being a nurse myself, I often am overly critical of places like this and admittedly do not make the best patient. So when I say I couldn't find anything wrong with this place or the phlebotomists, it means something. The blood draw was done perfectly, I never felt a thing. She used proper technique and filled the appropriate tubes and did it correctly. Overall, I have nothing but positive things to say about this experience. The only negative would be how difficult it was to find but I suspect this is a known issue judging by the signs. You just have to know to look for them. The address isn't seen from the main road so it can be very difficult to find.

    COVID-19 is confusing and shoutout to the staff here for their service
    MaryLou B.

    Shoutout to the awesome local community heroes here at LabCorp! It is just a messy world with COVID-19 and they are dedicated to the community and coming to work! Helping us all stay healthy, get answers, and continue to work supporting their own families. I am thankful for the wonderful service that the staff provided. It really is more hectic in the waiting room and the kiosk make things easier for processing everyone. The seating is available and spaced out as best possible, "wait anywhere you want", the hallway, outside, or your car... they can call you on your cellphone when your turn comes up. I know it's better if you make an appointment. Please do yourself a favor and bring in your lab slip or verify it's faxed in before you arrive. The needle stick and lab collection was professional and easy peasy. Just wear a mask, use the hand sanitizer and wipes LabCorp offers in the waiting room area. Be calm and safe. They are doing their best to help us all :)

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    7 months ago

    Kimula is a FANTASTIC phlebotomy. Had 2 vials taken and never felt a thing. Silk definitely use them again. A Taylor​

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    Prime Diagnostic Imaging - Waiting Room - Unfortunately they have a tv that loudly plays bubble gum for the mind and endless commercials

    Prime Diagnostic Imaging

    (20 reviews)

    North Dallas

    The care at Prime was truly 10/10! From the front office to the entire management team--special…read moreshout-out to Ms. Donna--everyone was so kind and attentive. As someone who can only do open MRIs, I really appreciated the warmth, patience, and professionalism of the radiologist and team. Thank you all so much for making the experience comfortable and stress-free. - Miya

    Here's the story, I went in to prime diagnostics. The form my doctor filled out does not have an…read morearea to select elbow, it's Prime's form. So they wrote forearm and bicep. I spoke with the technician prior to the MRI and made sure she was aware that I needed to have it for my lower forearm all the way up to my upper bicep. Because that's where the injury was. She said she would do her best. When I went in to have my MRI read by the orthopedic surgeon, he said the MRI wasn't good and even the report given by Prime states that it does not capture the rupture area "unfortunately, the scan does not cover the distal most insertion". Which is where the rupture occurred. I've been calling and leaving messages at both doctors offices and prime for 2 days trying to get them to re-do the MRi they messed up at no cost to me. i paid cash. Both doctors offices said that they had reached out to prime and not heard back. I spoke with the Prime scheduling department supervisor and the billing supervisor. They kept referring me back to the other departments. I have a short window to complete this surgery but Prime is not providing a good service. I may have to go elsewhere and pay out of pocket again. So frustraing!

    Labcorp - laboratorytesting - Updated May 2026

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