SO glad I found this place. Convenient location, easy parking, quiet area off Eldorado Parkway…read more Easy to book appointment. Friendly, professional lady at the front desk. Good nurse. And GREAT nurse practitioner. Friendly, no frills, thorough, good treatment plan, and immediate treatment along with the right medication. Felt like a new person 5 hours after the visit. I live in McKinney part time, primary NP is elsewhere, very happy to find this place especially given difficulty of finding a primary care provider in McKinney who will accept anyone in their 60s or 70s even if they have self-paid, nationally known private insurance they pay a fortune for every month. Nice to find a place that takes providing medical care for all seriously no matter what their age.

Top notch urgent care center! The receptionist was very helpful and knowledgeable re insurance and…read moreexplained the fee I would pay. The intake person asked a lot of questions and the doctor was very friendly.

Always quality customer service each time I have visited. They are quick and efficient.read more

To Texas Breeze management…read more Sarah at your front desk should NOT be working with patients. Period. Contact me directly for more information if needed. I came in sick with the flu and escalating symptoms on Tuesday October 6th, at 3:45pm, for a 4:15pm appt. Sarah spent 45 minutes failing to find my record in your own system. She argued that I had never been there. We've been to this clinic MULTIPLE times, since they have opened. The last time was in March of this year. It's been our "go to" urgent care. If this young woman continues at the front desk handling clients with such contempt, Texas breeze will continue to lose clients. It's disappointing as the patient care by Edwin, the nurse once I finalize got to see him, was outstanding. Sarah proceeded to blame me, chastising and literally lectured me TWICE for not carrying my medical records and told me to "do better next time." When I asked her to stop, she again, argued with me. Then she told me maybe I needed someone else to "handle me." That is how she spoke to a sick patient at your front door AND in the exam room as well. She was condescending and combative. She couldn't do the basic job of checking me in, and she escalated every time she was asked to stop. By the time a clinician saw me, my blood pressure was elevated and I was close to tears. I'm certain I am not the first patient she has treated this way, only one of the few who say so in writing. Deshai and Edwin, your nurse, were excellent, and they had to repair damage Sarah caused. That shouldn't be part of their job. I am asking management to review this incident and Sarah's role directly. Until then, I will not recommend Texas Breeze to anyone, and I know a lot of families in McKinney.

There's no one better than Dr. Scott Alan Wright. Although he's no longer with his practice,ake…read moresure to check him out wherever he goes! . He is a healer and always will be healing hands healing mind healing bodies!

I went here for a hand problem for a few months. They got me…read morechiropractic treatment and shot a lidocaine type treatment in my neck and shoulders. A tech gave my arm a "scraping" technique, that really hurt and badly bruised my arm for over a month. I notified them and they never made appointments with me again. I would not go there again.

05/13/24- Monday…read more Thank you Chris. It's my second time at this location. All staff members care for their patients.

Getting sick is definitely no fun! However, we ended up here…read moreand honestly I am so glad we came here. We had gone to another urgent care and ended up, leaving after not being attended after 15 minutes. This place however had quality of care! I absolutely loved that someone greets you upon arriving, the wait time was a little long, but honestly, every single individual was very caring very inviting very empathetic. Knocking on wood that I don't get sick again anytime soon, but if I did, I would definitely come back! Thank you so much to all the staff for being so friendly.

This is our experience:…read more Prescribed father meds for a sore on his foot that had instructions for putting in eyes My mother didn't get her cough prescription so had to call Dr and make another trip to pharmacy I was missing one of my prescriptions, again had to call and make another trip to pharmacy xray results require a visit to review Lab results require a visit to review Prescriptions sent to wrong pharmacy Prescription was to take 1/2 pill but we were given capsules not tablets No refills on any prescriptions -only 60 days then need another appointment Over an hour wait when we had appointments Asked for home care for father and was told we need to make another appointment which turned out to be a referral for physical therapy (Dr had just seen him already recently) Don't see all medications on portal Father saw her 7x in 4 months - initial exam, lab review, knee pain, 3 month follow up, lab review, back again for knee, then required a visit again for home health care referral Simple portal message would have been sufficient instead of all these appointments. I went in for a prescription and told Dr I don't want it prescribed for 1 month when new insurance kicked in. When I called a month later for prescription, was told I needed another appointment! On a side note, Dr was nice and treated my family good, but due to the many appointments and miscommunications with meds we decided to see another Dr.

Awesome people. Dr.bagdure listens and ask lots of question to get to the problem she is amazing…read moreand i definitely recommend her! Ashley and Amy are amazing they do a lot and are so sweet. Ashley always makes me smile and Amy always gives me an awesome goodbye and smile! Love them all!

Thorough, pleasant and efficient…read more Felt like I was well cared for by the nurse and provider. Also the office was very clean.

I returned to TH Breeze for a UTI problem. I made an appointment that morning, they were on time,…read moreand I was out within the hour. This urgent care facility is more accommodating than my own doctor's office. Honestly, I get better care here. Everyone remembered me from my last visit, which made me feel comfortable.

Had to visit the ER today. Not an emergency, but they got me in to see the doctor within 5 min…read more They took blood, a urine sample and a body scan within 15 min of that. I waited about 20 min for the results while the registration lady collected my insurance info, then was discharged after they administered pain medication. An hour all together. Thats the way ER should go. The staff were all friendly and caring. They offered warm blankets in the secondary waiting room that had large comfy recliner chairs.

I went to the ER at Medical City Mckinney Texas on 121 in Mckinney on 6/22/26 around 5:30 pm…read more Presented with high blood pressure, light headed, and shortness of breath. Walked into the facility with my neighbor, who had brought me in. They took me back fairly quick (about 10 minutes) Nurse hooked me up to take my BP and O2 stats. BP was very high (224/110ish) O2 levels up and down between 82-93. Daughter had arrived about 10-15 minutes later and came back to the ER room. Nurse 1 comes back with EKG machine and declares the machine does not work and needs to get another machine. 45 minutes (could have been longer) another machine was tried for an EKG by same nurse and declared that machine did not work either. Rolls that one out. The nurse tried to draw blood and was unsuccessful. Another nurse comes back in to try to draw blood and after the four attempts and multiple bruises was finally successful. (approximate wait was another 30-60 minutes). Only blood was drawn at this time. I now have 5 puncture marks where they were digging for a vein and bruising was already seen. Blood was drawn from the tube that was put in the arm to administer medication and future blood draws. A new Ekg machine wheeled in by a new tech. He runs the EKG and there is no paper in the machine. He does not know how to load the machine and has to ask for assistance. At this point I am very stressed with all the malfunctioning equipment and lack of experienced staff. PA comes in the room after about an hour to 2 hours later (no meds administered for BP yet) PA asks me questions but offers nothing medically (my expectations for the PA were that I would know what was causing the spike in BP or at least be given medication to bring down the BP but that did not happen.) PA leaves O2 stats are still fluctuating. I asked for a manual BP check because I have numerous issues with the automated BP machines in the past. I was told by Nurse 1 that she did not know where a manual cuff was. Respiratory therapy was administered around 8 or 9 (not totally clear on the time) Administered a breathing treatment. Nurse 1 comes in and I again asked for a manual BP check. She said she was really busy (I must add that I witnessed, as did my daughter, Nurse 1 and the PA having a race with the wheel chair in the hallway, they were playing around and laughing prior to me asking for a cuff. Thoughts were they had time for THAT but not time for the patient. ER's are very stressful for patients and staff. I am all about laughing and relief from the stress but as a patient being ignored, the optics were not great. Sat in the ER about another 3 hours before anyone even checked on me. I had gotten up about 3-5 times to use the restroom during that time. No BP meds administered yet. It is midnight and finally a physician comes in and says "I see the BP medication is not working" to which my daughter and I both announce 'NONE were administered". She says we are going to have to admit you because I cannot let you leave with your BP this high. No beds were available. It's midnight and it is obvious that no one in a bed was going to check out at that time so I waited. Meanwhile I asked again for a manual BP check. Physician leaves, my daughter goes to my house to pack a bag. And about 15 minutes after the physician leaves they bring in BP meds. Let's be clear I was admitted at 6:00pm and no meds until midnight. A paramedic came in to take a manual BP but struggled with the cuff. He had to get another one stating the other one did not work. He fumbled with it and kept trying to see if he could read it, looked up at the monitor and stated it's the same as what is up there. I am no expert, but it appeared he did not know how to manually take my pressure. I truly cannot prove that but given everything that had happened up to that point, coupled with all the malfunctioning equipment, my confidence was waning. Meds were not administered for my BP until after midnight. Not enough room to continue the story but I will end with I Left against Medical advice after a number of other things happened. Checked into Medical Center Dallas Heart and Vascular and received EXCELLENT care. Within 10 minutes there I had EKG, Blood work with only one try, Chest x-ray, and medication to lower my BP AND the doctor had come in!! That is how it should be. Medical City Mckinney should be shut down. Notifying, CEO MC Mckinney and Dallas AND Medicare AND Robert Kennedy. Unacceptable.